Hampton Inn West Des Moines Lake Drive
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn West Des Moines Lake Drive
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 24 hotels in West Des Moines
Location
Cleanliness
Service
Value
Travellers' Choice
Discover a home on the Iowa trail at Hampton Inn West Des Moines Lake Drive. Located just off I-80, our West Des Moines, Iowa hotel is within 20 minutes of the downtown central business district and visitor attractions of Des Moines, IA, such as the Bridges of Madison County and John Wayne Birthplace Museum. We are less than 25 minutes from Des Moines International Airport (DSM). Attend concerts and live sports events at Des Moines’ Wells Fargo Arena. Enjoy superb shopping at Jordan Creek Town Center, one of the largest malls in the Midwest, with stores such as Apple, Williams-Sonoma and Coach. Relax in a beautiful guest room that has clean and fresh Hampton beds®. Accessible rooms are designed for your comfort. Stay connected from the comfort of your room with free internet access throughout this West Des Moines hotel. Start the day right with Hampton’s free hot breakfast. Choose from 30 different items!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Location
Full view
Contact
7060 Lake Drive, West Des Moines, IA 50266
Getting there
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872Reviews2Q+A75Room tips
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As Hampton’s are pretty much standard in quality we usually stay at them when traveling. Although the room was nice it was so loud my wife couldn’t sleep. After blaming the noise on the elevator and water softener they did give my wife a discount on the room as after all she didn’t get any sleep. Good thing my wife complained as they had also charged us 50.00 for our dog which is a service dog and charges aren’t allowed. Heather the night clerk although screwing up on the dog issue couldn’t have been more helpful that night. Kudos to her. The breakfast bar was the usual and not that interesting. I normally only eat cereal but their selection wasn’t appetizing. The coffee wasn’t hot at all but since they had a microwave I made do. Parking was ample as well. The restaurants near by are expensive imo for what you get. The build back better program you Dems voted for has failed miserably . When my wife complained about the noise they told her they normally don’t put people in the room we were in which is stupid as they had other rooms available per the clerk.…
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Date of stay: September 2022
Value
Service
Sleep Quality
Room Tip: Not next to the elevator
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
The staff was friendly and knowledgeable. They knew the restaurants in the area and made several recommendations that we were able to select one that filled our needs. The room was clean and well appointed.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Tom Murray, General Manager at Hampton Inn West Des Moines Lake Drive
Responded 6 Jul 2021
Hello Iowaman, Great to see and read about your wonderful experience and interactions with our staff. Thank you for choosing to stay with us and we look forward to seeing you again soon. Best regards, Tom Murray General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Multiple reasons. Check in and out were a breeze. Our room was very comfortable. It was too cool for us when we moved in, but we turned up the thermostat and soon had a warmer temperature set to our satisfaction. We appreciated having coffee available, even into the evening. Our two breakfasts were delicious, wonderful and tasty variety. And all the staff members we had contact with were most friendly and helpful. If we are ever in need of accommodations in your part of Iowa, we will remember our wonderful stay. Thank you.
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Review collected in partnership with Hampton
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The motel is in good shape and our room appears to have recently been redone. The staff is very friendly and helpful. The location is good-near restaurants, a shopping mall and I-35. We would stay here again.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great experience with the front desk rep (Ashley) . Friendly and supremely helpful with a shipment of boxes I had delivered. An asset to Hilton!!!! If I come back to Des Moines, I’ll definitely stay here.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We reserved about an hour before arrival and when we got to the room late at night and there was bags of trash all down the hall. The room was clean and the bed was comfortable. We were woken up by the housekeeping cleaning the room next door, vacuuming and banging at 6 am. The breakfast was great with a large variety of items and staff cleaning the area.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It is rare these days but everything was good at this hotel. The staff was friendly, knowledgeable and helpful. The room and the hotel were clean and nice. There was a great breakfast and to top it off the price for our stay was really reasonable and way lower than other places we stopped on our trip across the country.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
So, the context for this review is that we were traveling from Mississippi to the College World Series in Omaha. EVERYTHING around Omaha was booked, so our stays getting up there and while we were there were pretty awful: a Holiday Inn with no breakfast and a weak A/C in June, a roach motel in the middle of nowhere. So when we left Omaha exhausted (and victorious #hottytoddy), I found this hotel about 2.5 hours away from Omaha where we could rest before the last 11 hour leg of the trip. And it checked all the boxes. It was super clean and comfortable. They had plenty of towels and rags, and extra pillows on the bed (slept better than I have in 3 days on the road). Free DELICIOUS hot breakfast the next morning with waffles, sausage, Western omelets, and many cold choices too. The staff was helpful and polite, and left little ‘happy’ bags in the lobby for guests to pick up (free water and snacks). Zero complaints. None. To top it off, it was the cheapest rate I had paid compared to every other sad excuse for a hotel we had stayed at. Stay here. Trust me.…
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: No microwave in the room but one to use in the lobby. Be sure not to skip the breakfast.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
RyanFossum wrote a review Jun 2022
Sioux Falls, South Dakota, United States4 contributions1 helpful vote
+1
The crew at The Hampton Inn works very hard for the hotel to look and function this well. From Terri and Heidi at the front desk, April in management or Lilia in hospitality; everyone is amazing and I’m happy I landed here with the family I did here at the West Des Moines, Hampton Inn.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I'm a Hilton employee myself so I'll try to be as fair as I can be. I checked in and I think Scott checked me in. he was very informative and brief in the check in. I didn't feel to welcomed but I do understand people just want to go to their room and rest. His performance was settle and efficient. The room was amazing, house keeping should be proud. There was some minor observations like the fitted sheet inside out or coming off the mattress but I don't consider things I can just fix myself to be any issues at all. Cliff the night auditor was very present and focused. Lalia the breakfast attendant was amazing. Everything was spotless and was always filled up to expectations. 10 out of 10 for her! Terri checked me out and it felt like she was the only one whom cared about my stay. I reported a toilet in my room that would splash from the top of the tank and she was did amazing at acknowledging the issue and listened like a proper customer service rep would. 10 out of 10 Terri! I would see some staff walking in and out of back office areas whom seem like they have duties more on their mind than saying "hello, how is your stay" I was a little disappointed but I know everyone has things to do. I think I would rate my experience a 7 out of 10. It's close to the mall, and has everything you would need from a traditional Hilton. I would defiantly recommend, and stay again. Of course I'm going to rank the highest on tripadvisor because I experienced a good hotel with good staff and facilities with committed staff should get all the recollection on SALT as much as possible. Keep up the good work you guys!…
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Date of stay: May 2022Trip type: Travelled on business
Rooms
Location
Service
Room Tip: Rooms towards the end of the north side of the hotel. (elevator is on the south end)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$116 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn des moines-west hotel west des moines, hampton inn west des moines, west des moines hampton inn
LOCATION
United StatesIowaWest Des Moines
NUMBER OF ROOMS
135
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Claim Your Listing Frequently Asked Questions about Hampton Inn West Des Moines Lake Drive
Which popular attractions are close to Hampton Inn West Des Moines Lake Drive?
Nearby attractions include Board & Brush Creative Studio (1.2 km) and Saint Francis of Assisi Catholic Church (1.0 km).
What are some of the property amenities at Hampton Inn West Des Moines Lake Drive?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hampton Inn West Des Moines Lake Drive?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Hampton Inn West Des Moines Lake Drive?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn West Des Moines Lake Drive?
Conveniently located restaurants include Biaggi's Ristorante Italiano, Club Car Restaurant & Lounge, and Perkins Restaurant & Bakery.
Are there opportunities to exercise at Hampton Inn West Des Moines Lake Drive?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn West Des Moines Lake Drive?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn West Des Moines Lake Drive offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Hampton Inn West Des Moines Lake Drive?
Many travellers enjoy visiting Living History Farms (3.6 km) and Jordan House (6.9 km).
Is Hampton Inn West Des Moines Lake Drive accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.