Extended Stay America - Des Moines - West Des Moines

Traveller (38)
Desk, couch, chair, tv
Room & Suite (48)
Cobwebs in kitchenette.
Dining (8)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.5
#21 of 24 hotels in West Des Moines
4.1 of 5 bubbles
Location
3.5 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
BBQ facilities
Non-smoking hotel
Parking
Wifi
Vending machine
Dry cleaning
Self-serve laundry
Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
118Reviews1Q+A27Room tips
Traveller rating
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Detailed Reviews
Laurie M wrote a review Jul 2020
Davenport, Iowa18 contributions9 helpful votes
4.0 of 5 bubbles
We let Priceline choose our hotel in West Des Moines. For a great rate, Priceline gives you three possible hotels, and you roll the dice and let them pick it. We got the Extended Stay.

Positives:
1) Easy to find right off I 235
2) Easy check in...although everything is COVID up. All the lobby chairs and couches are stacked on one another. No exercise room usage.
3) Room is a great size! Nice big bathroom, bed was a queen, kitchenette..with full sized fridge. Breakfast bar with two seats. Living room area with smaller TV.

Negatives:

1) No ice machine on premises. Two little ice cube trays in the freezer. Yeah...that’s not going to fill up the cooler....

2) Very dated kitchenettes, the ovens looked straight out of 1975.

3) The pool was literally cemented in!

We were only staying in West Des Moines one night, so we really didn’t need all the bells and whistles, but this was a good roll of the dice hotel!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Des Moines - West Des Moines
Responded 19 Jul 2020
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only liked our easy check-in service and convenient location, but you found us to be a great value. We are also glad you enjoyed your spacious suite with a well-equipped kitchen. We appreciate your additional feedback and hope you will choose us again. Sincerely, Hotel Management
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sleestaker wrote a review Apr 2015
Omaha, NE25 contributions26 helpful votes
4.0 of 5 bubbles
I was concerned after reading previous reviews but hotel exceeded my expectations. Staff was friendly. Room was clean. Room had all hardwood floors which was different. Hotel located in quiet neighborhood but close to shopping and restaurants. As I understand hotel was recently renovated and no longer allows smoking.
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Date of stay: March 2015
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Rooms have kitchens. Our room had all hard surface flooring.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines
Responded 17 Apr 2015
Thank you for taking the time to write a review of your stay. I'm pleased to hear you enjoyed our clean rooms and friendly staff. I’m also excited to read that our hotel exceeded your expectations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
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David_Cull wrote a review May 2015
London, United Kingdom20 contributions5 helpful votes
3.0 of 5 bubbles
My wife and I stayed here overnight as we were going to a concert in Clive IA. We had booked this hotel through a Hotwire deal and acknowledged that we would just have to turn up and take what we were given. When we arrived, there was building work going on in the hotel which made the initial impression somewhat negative. Saying that, the staff doing the building work insured that they maintained a clean environment for customers to walk through etc. The staff at the desk were very helpful and accommodating (there was an issue with our booking which they resolved) and also provided restaurant suggestions.

The room was in good condition, we were on the first floor and there was little noise coming from outside. There was an air conditioning unit in the room which made a bit more of a noise, but nothing worth complaining about. The beds and bathroom were clean. We didn't use the kitchen but all looked in good working order.
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Date of stay: April 2015
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines
Responded 11 May 2015
Thank you for taking the time to write a review of your stay. Please accept our apologies for the issues that occurred during check-in; however, I am glad to read that they were quickly resolved. I truly appreciate your comments regarding our staff and the great customer service they provided. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
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Rhonda F wrote a review Mar 2023
Hialeah, Florida5 contributions
Hotel's Favourite
5.0 of 5 bubbles
We arrived here yesterday at 1830
We were pleasantly surprise at all the options we have and being able to cook all that we want and have a complete stove with an oven as well
This place is amazing
Looking forward to our stay until we want to leave
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Des Moines - West Des Moines
Responded 16 Mar 2023
Dear Rhonda F, Thank you for being our guest and reviewing your experience at Extended Stay America. It's nice to know you found your suite comfortable with many in-room amenities. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management
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James K wrote a review Oct 2023
West Des Moines, Iowa7 contributions
5.0 of 5 bubbles
We were in town for an event, but I had to understand that this was also Wisconsin's homecoming weekend so our regular hotel(Marriott or Comfort Inn) either had huge price increases due to the event weekend.

We found this hotel serviceable. If I was staying for business, it would work just fine. Kitchenette, fridge, two burners, microwave, sink. You can get cooking utensils and pots at the front desk.

This might not be the place for you if you are expecting a pool, fitness center, etc. But a decent night's sleep, it's pretty good.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rhonda F wrote a review Nov 2023
Hialeah, Florida5 contributions
5.0 of 5 bubbles
I moved in here 3/4/23
This place is amazing . The employees are helpful.The whole place is clean.i have all the amenities of home and my dog Onyx loves it.Thank you for your service!!!
What I needed was a place to stay like home and it is !!
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Des Moines - West Des Moines
Responded 4 Nov 2023
Dear rhondaf663, We're truly honored to be your home away from home, and we're glad to have you as a guest at Extended Stay America. We appreciate your positive comments about our devoted staff and thoughtful facilities. Your comfort is a top priority for us, and we're delighted to know you're satisfied with the room and amenities. We look forward to sharing your upcoming holidays and more memorable moments. Thanks again for the outstanding remarks. Sincerely, Hotel Management
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Rebecca S wrote a review Jul 2014
Baltimore, Maryland, United States21 contributions10 helpful votes
1.0 of 5 bubbles
On a cross-country trip, this is the first motel (including ESAs) that fell well below minimum standards for normalcy. The reception people were...not actually in reception half the time we were looking for them. The entire place REEKS of smoke (to such an extent that my dad, a smoker, complained). furniture in room was worn out and - in the case of my bed and an easy chair - broken. Really broken. Not like, scratched broken. Visible water damage in both bathrooms, and found hairs (not ours) stuck to one of the toilet seats when we entered the room for the first time. One of two area a/cs had visible mold growing in it, so we were scared to use it. I could go on and on, but the moral is: BEWARE. I am usually quite fine with cheap motels, but this one is really pretty bad. One bright spot is that it is walking distance to mall, Target, Walgreens, and other useful stores for a long-term stay. Oh, and there's a pool.
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Date of stay: July 2014
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines
Responded 21 Jul 2014
Rebecca - Thank you for your recent review of your stay. We are sorry to hear of the issues you encountered during your stay. We will be working with our housekeeping and maintenance staff to improve our room quality and to ensure our rooms are always clean and fresh. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact us at wdm@extendedstay.com. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
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efsch wrote a review Feb 2019
Chicago, Illinois354 contributions412 helpful votes
5.0 of 5 bubbles
Super-clean, comfortable, friendly, and conveniently located near Valley West mall, many restaurants and several bus routes. Large rooms in shades of brown, divided into bath, kitchen, bed, sitting, and work/dressing. Good climate control. Free wifi sometimes slows, but upgrade available for a fee. Has all the amenities that you need for a good stay. A great value at $55 plus tax midwinter. Highly recommended.
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Date of stay: February 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00esa, Manager at Extended Stay America - Des Moines - West Des Moines
Responded 21 Feb 2019
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your well-appointed room and that our location was perfect for your needs. Your recommendation means a lot to us. Thank you again, we look forward to welcoming you back soon. Sincerely, Hotel Management
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GoPlaces11697662568 wrote a review Nov 2018
1 contribution1 helpful vote
1.0 of 5 bubbles
Staff was nice but the rooms and hallways reeked of body odor stench and everything smelled musty. Our desk chairs came covered in semen and there was MOLD IN THE BATH TUB! There was an excessive amount of dust on everything and there was rust all over the sink and the bath tub drain which came with no plug. All appliances were completely outdated, and had dust and rust all over them. DO NOT RECCOMEND STAYING HERE!!!
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Date of stay: November 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00esa, Manager at Extended Stay America - Des Moines - West Des Moines
Responded 9 Nov 2018
Thank you for your review. Although we're glad to know you were pleased with the service provided by our staff, we apologize for the cleanliness issues you encountered while you were here. We strive to provide clean and comfortable accommodations for all our guests, and it seems that we fell short of this during your stay. We did have a meeting with our housekeeping department to see where we went wrong. We can absolutely do better and hope you will give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
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cybertraveler14 wrote a review Jan 2017
Waterloo, Iowa, USA200 contributions130 helpful votes
4.0 of 5 bubbles
To be honest, I was expecting the worse when I landed this hotel from an opaque booking site. However, considering the low price, we were satisfied with our one night stay. The room was clearly recently remodeled and fairly clean. Most importantly, our request for a quiet room was honored with a corner room which was indeed fairly quiet. The room had a small queen bed and no amenities are provided. The grab and go breakfast of a few prepacked muffins and granola bars was also rather pathetic, but that is the norm with this chain. The wifi was also slow—almost to the point of being unusable, but we could overlook that given the decent sleep quality. With realistic expectations, you should have an acceptable stay.
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Date of stay: December 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager_11525, Manager at Extended Stay America - Des Moines - West Des Moines
Responded 6 Jan 2017
Your feedback is important. Thank you for sharing. It is good to know your accommodations and overall experience at our hotel beat your expectations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
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Andrea S asked a question Jul 2017
Iowa City, Iowa1 contribution
How is the pool! Indoor or outdoor?
Beth L wrote a tip May 2018
Cold Spring, Minnesota14 contributions3 helpful votes
4.0 of 5 bubbles
"A great way to visit and not spend a fortune on restaurants for every meal."
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Amjustme wrote a tip Aug 2017
Red Oak, Iowa3 contributions
2.0 of 5 bubbles
"If possible pick 2nd floor then you don't have noisy people above you."
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auntie4isu80 wrote a tip Jun 2017
West Des Moines, Iowa2 contributions1 helpful vote
5.0 of 5 bubbles
"I had a pet room, which had hardwood floors. Other rooms had carpet."
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David R wrote a tip Jan 2017
Union, Oregon8 contributions2 helpful votes
5.0 of 5 bubbles
"all rooms appear to be excellent"
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rmusat wrote a tip May 2016
Philadelphia, Pennsylvania2 contributions
5.0 of 5 bubbles
"I had a room on the back of the building and it was very quiet."
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Not the right property for you?
There are more places to choose from in the West Des Moines area.
PRICE RANGE
HK$666 - HK$909 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
studio plus des moines
FORMERLY KNOWN AS
Studio Plus Deluxe Studios
LOCATION
United StatesIowaWest Des Moines
NUMBER OF ROOMS
86
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EXTENDED STAY AMERICA - DES MOINES - WEST DES MOINES HK$674 (H̶K̶$̶9̶0̶9̶) - Prices & Hotel Reviews - IA

Frequently Asked Questions about Extended Stay America - Des Moines - West Des Moines
Which popular attractions are close to Extended Stay America - Des Moines - West Des Moines?
Nearby attractions include Ironside Axe Club (0.2 km), Fitness Sports (1.0 km), and Vision Night Club (0.3 km).
What are some of the property amenities at Extended Stay America - Des Moines - West Des Moines?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Extended Stay America - Des Moines - West Des Moines?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Extended Stay America - Des Moines - West Des Moines?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Extended Stay America - Des Moines - West Des Moines?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Des Moines - West Des Moines?
Conveniently located restaurants include Mi Patria Ecuadorian Restaurant, Waterfront Seafood Market, and Jethro's Bbq N' Bacon Bacon.
Are there opportunities to exercise at Extended Stay America - Des Moines - West Des Moines?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Extended Stay America - Des Moines - West Des Moines?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Des Moines - West Des Moines?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Des Moines - West Des Moines?
Many travellers enjoy visiting Living History Farms (3.2 km), Valley Junction (3.9 km), and Salisbury House & Gardens (6.2 km).
Is Extended Stay America - Des Moines - West Des Moines accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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