We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Des Moines - West Des Moines

Save
Share
2701 Westown Pkwy, West Des Moines, IA 50266-1441
Hotel direct offer!CLICK HERE TO SAVE UP TO 45% BY BOOKING DIRECT!
Hotels.com
Expedia
Booking.com
Agoda.com
Trip.com
ZenHotels.com
View all 7 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (33)
Room & Suite (35)
Dining (8)

About

#21 of 24 hotels in West Des Moines
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
BBQ facilities
Non-smoking hotel
Parking
Wifi
Vending machine
Dry cleaning
Self-serve laundry
Show more
Room features
Air conditioning
Kitchenette
Microwave
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Hotel links
Special Offer:CLICK HERE TO SAVE UP TO 45% BY BOOKING DIRECT!
115Reviews1Q+A27Room tips
Traveller rating
  • 25
  • 36
  • 18
  • 14
  • 22
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Sort by:
Most Recent
Aaron C wrote a review Oct 2021
3 contributions1 helpful vote
1/5 Terrible I booked a room here through Orbitz so I wouldn't have to drive home intoxicated. When I arrived by Uber at the end of the night, the front desk told me there was an error with the payment method Orbitz uses. Enstead of giving orbitz or myself a call, they just took it upon themselves to cancel my room and give it to someone else, LEAVING ME TO SLEEP IN MY CAR because they didn't have any other available rooms (as was the same story at other hotels nearby). Thanks for THE WORST CUSTOMER SERVICE EXPERIENCE I have ever had!
Read more
Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from ESA GM, General Manager at Extended Stay America - Des Moines - West Des Moines
Responded 28 Oct 2021
Aaron, thank you for taking the time to share your feedback. We apologize that we did not have any available rooms when you arrived at our hotel. We understand your frustration, as our rooms were full to capacity. We are terribly sorry for this inconvenience and hope you will choose to book a room with us in the future. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laurie M wrote a review Jul 2020
Davenport, Iowa18 contributions9 helpful votes
We let Priceline choose our hotel in West Des Moines. For a great rate, Priceline gives you three possible hotels, and you roll the dice and let them pick it. We got the Extended Stay. Positives: 1) Easy to find right off I 235 2) Easy check in...although everything is COVID up. All the lobby chairs and couches are stacked on one another. No exercise room usage. 3) Room is a great size! Nice big bathroom, bed was a queen, kitchenette..with full sized fridge. Breakfast bar with two seats. Living room area with smaller TV. Negatives: 1) No ice machine on premises. Two little ice cube trays in the freezer. Yeah...that’s not going to fill up the cooler.... 2) Very dated kitchenettes, the ovens looked straight out of 1975. 3) The pool was literally cemented in! We were only staying in West Des Moines one night, so we really didn’t need all the bells and whistles, but this was a good roll of the dice hotel!
Read more
Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Des Moines - West Des Moines
Responded 19 Jul 2020
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only liked our easy check-in service and convenient location, but you found us to be a great value. We are also glad you enjoyed your spacious suite with a well-equipped kitchen. We appreciate your additional feedback and hope you will choose us again. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steph1974 wrote a review Oct 2019
Minneapolis, Minnesota14 contributions3 helpful votes
+1
I checked in and went to my room. It looked as if it has be ransacked. I asked the front desk, they said that's how I knew housekeeping had been there. I guess a clean room isnt a sufficient message. I went around and closes every door and drawer, turned off the fans, and straightened the furniture cushions before I could settle in. I went to sit on the desk chair. I can only give a best guess at the chair stain as, sweaty butt stain? Gross! Next day I dropped something on the bathroom floor and discovered dried poop on the underside of the toilet. Super gross!! I frequently travel alone. I consider myself gritty and able to handle myself. I did not feel comfortable here alone. I guest hanging out in the lobby offered to "help me to my room" at 10 PM. No front desk staff, he was out smoking. The next night there was a half dressed man in the hall talking to himself and shaking out his pillow case. When I found the poop, I preferred to handle it myself than have any staff in my room. I contacted corporate several times with no response. DO NOT STAY HERE. FILTHY NO A PLACE FOR WOMEN THAT ARE ALONE OR FAMILIES.
Read more
Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from iResponze A, Manager at Extended Stay America - Des Moines - West Des Moines
Responded 23 Oct 2019
Thank you for being our guest. We apologize for the cleanliness issues you faced while you were here. We take the cleanliness of our property very seriously, and what you encountered is not a normal occurrence at our hotel. Your feedback has been shared with our housekeeping team, and we're working with them to tighten procedures to make sure that we deliver a superb stay every time. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We truly hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DAVID H. wrote a review Jul 2019
1 contribution
I come every year for the Drake Relays or USATF meet and travel throughout the country for track meets. This was my first experience with an Extended Stay America property. From the early check in granted me from Kristi to the pleasant smile from Loriesha my trip started off on a really high note. The room was immaculate. Really nice kitchenette. Soft comfortable bed and hot shower, Conveniently located right off the I-235 freeway. My buddy paid $175 a nite for a "room" (they called it a suite) at the airport. I told him "please" don't come to see my accommodations. I will be staying here for my trips in the future. Thanks also to John and Ethan for your their hospitality and allowing me a "late" check out. INCREDIBLE EXPERIENCE!!!! THANKS DAVID H.
Read more
Date of stay: July 2019
Location
Cleanliness
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from iResponze A, Manager at Extended Stay America - Des Moines - West Des Moines
Responded 29 Jul 2019
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-equipped room, hospitality, and location made such a wonderful impression on you. Your kind compliments will be shared with the associates you mentioned! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
efsch wrote a review Feb 2019
Chicago, Illinois353 contributions411 helpful votes
Super-clean, comfortable, friendly, and conveniently located near Valley West mall, many restaurants and several bus routes. Large rooms in shades of brown, divided into bath, kitchen, bed, sitting, and work/dressing. Good climate control. Free wifi sometimes slows, but upgrade available for a fee. Has all the amenities that you need for a good stay. A great value at $55 plus tax midwinter. Highly recommended.
Read more
Date of stay: February 2019
Location
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from 00esa, Manager at Extended Stay America - Des Moines - West Des Moines
Responded 21 Feb 2019
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your well-appointed room and that our location was perfect for your needs. Your recommendation means a lot to us. Thank you again, we look forward to welcoming you back soon. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
M H wrote a review Jan 2019
Oskaloosa, Iowa128 contributions16 helpful votes
Stayed here on short notice on business. I called an hour ahead of time to make sure my room would be ready. Arrived waited 15 minutes in the lobby so they could check and see if my room was ready. As soon as I opened the door to the room I was hit with the odor of smoke. Mind you the entire hotel is supposed to be non smoking. There was cigarette ashes on the air unit. Bathroom sink didn’t drain well. Nothing supplied for the kitchenette without going and asking at front desk. Unsure if there was a charge to use the items. Coffee bar in the morning, not actually breakfast. Bed was comfortable. Staff wasn’t the most friendly. Wouldn’t stay here again.
Read more
Date of stay: November 2018
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from 00esa, Manager at Extended Stay America - Des Moines - West Des Moines
Responded 29 Jan 2019
We apologize for falling short of your expectations for a perfect stay. Your feedback is important for us, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brenda A wrote a review Dec 2018
27 contributions8 helpful votes
I made our reservation with Extended Stay West Des Moines at 12:45AM after a nightmare at the Sterling Hotel in Clive. This weekend was to be a belated Thanksgiving celebration with a family member and we needed a functioning kitchen to reheat and prepare the meal. Laritia (sp?) at the front desk was a life saver; both empathetic to our circumstances and very accommodating to our needs. She went above and beyond to facilitate our check-in needs and round up pots, pans, dishes, and utensils. Though the room was somewhat dated, it met our needs perfectly, was well appointed, and most importantly - IT WAS CLEAN. We will return....
Read more
Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from 00esa, Manager at Extended Stay America - Des Moines - West Des Moines
Responded 13 Dec 2018
Brenda, thank you for choosing to stay with us at Extended Stay America. We're delighted to know you liked your well-kept room and that the service provided by our front desk associate went a long way in making your visit a memorable one. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GoPlaces11697662568 wrote a review Nov 2018
1 contribution1 helpful vote
Staff was nice but the rooms and hallways reeked of body odor stench and everything smelled musty. Our desk chairs came covered in semen and there was MOLD IN THE BATH TUB! There was an excessive amount of dust on everything and there was rust all over the sink and the bath tub drain which came with no plug. All appliances were completely outdated, and had dust and rust all over them. DO NOT RECCOMEND STAYING HERE!!!
Read more
Date of stay: November 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from 00esa, Manager at Extended Stay America - Des Moines - West Des Moines
Responded 9 Nov 2018
Thank you for your review. Although we're glad to know you were pleased with the service provided by our staff, we apologize for the cleanliness issues you encountered while you were here. We strive to provide clean and comfortable accommodations for all our guests, and it seems that we fell short of this during your stay. We did have a meeting with our housekeeping department to see where we went wrong. We can absolutely do better and hope you will give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
princellp wrote a review Oct 2018
Hixson, Tennessee21 contributions8 helpful votes
We arrived mid June and stayed 3 months.Our room was great, super clea and a nice suite right next to the exit. Lorisha at the front desk was super to deal with!! The Bad was check in. After driving 9 hours I wanted to get into our room ASAP. Kendall first told us our Corporate reservation was cancelled and credit card as well. BS. He was like a deer in headlights and took forever to get it all proceeded. Now for the Ugly. The 1st day there, my husband and I were outside smoking. Some blonde lady comes out and informs us people were complaining we were smoking in our room. No introduction as to who she was and that was just the beginning! The whole week she continullly sent staff to pop in on us to see if we were smoking. Nope! Then the next week, Monday I had just taken a shower and my husband was watching TV in his bathrobe, when we heard a knock on the door. It was the blonde (Christy) and luckily I had just put shorts on and a towel on my head. I was naked from the waist up. I peeked out the door and she rudely pushed her way in!! I stood in the bathroom entry holding a towel in front of me as she came sniffing around! She left with her tail between her legs as we were NOT smoking. I have never in my life met a manager who lacked such common sense skills about customer service. If you expect privacy here I suggest you go elsewhere! The hotel is nice and conveniently located but the harrassment and rudeness was inexcusable.
Read more
Date of stay: October 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from 00esa, Manager at Extended Stay America - Des Moines - West Des Moines
Responded 2 Nov 2018
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. However, we would need more information to address your specific concerns. Please do not hesitate to contact our general manager directly if you would like to discuss this matter in more detail. Thank you for being our guest, and we hope you will consider staying with us again. Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
karsomaditya wrote a review Jul 2018
Dallas, Texas40 contributions41 helpful votes
Good Spacious bed room. separate kitchen. clean bathroom. spacious study. Walmart Dollar tree is in close proximity. Good place of stay. Indian and american restaurants near by. the area is safe and clean.
Read more
Date of stay: August 2017
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from 00esa, Manager at Extended Stay America - Des Moines - West Des Moines
Responded 10 Jul 2018
Aditya, we appreciate you taking the time to post your review of our hotel. It is delightful to know you were pleased with your well-appointed room and that our location close to the Walmart Dollar tree & several restaurants was convenient for you. We hope to see you again in order to earn a higher rating. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$91 - US$117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
studio plus des moines
FORMERLY KNOWN AS
Studio Plus Deluxe Studios
LOCATION
United StatesIowaWest Des Moines
NUMBER OF ROOMS
86
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

EXTENDED STAY AMERICA - DES MOINES - WEST DES MOINES - Prices & Hotel Reviews (IA)

Frequently Asked Questions about Extended Stay America - Des Moines - West Des Moines
Which popular attractions are close to Extended Stay America - Des Moines - West Des Moines?
Nearby attractions include Fitness Sports (1.0 km), Ironside Axe Club (0.2 km), and Des Moines children museum (0.6 km).
What are some of the property amenities at Extended Stay America - Des Moines - West Des Moines?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
What food & drink options are available at Extended Stay America - Des Moines - West Des Moines?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Extended Stay America - Des Moines - West Des Moines?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Des Moines - West Des Moines?
Conveniently located restaurants include Mi Patria Ecuadorian Restaurant, Waterfront Seafood Market, and Jethro's Bbq N' Bacon Bacon.
Are there opportunities to exercise at Extended Stay America - Des Moines - West Des Moines?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Extended Stay America - Des Moines - West Des Moines?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Des Moines - West Des Moines?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Des Moines - West Des Moines?
Many travellers enjoy visiting Valley Junction (3.9 km), Living History Farms (3.2 km), and Salisbury House (6.2 km).
Is Extended Stay America - Des Moines - West Des Moines accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.