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SpringHill Suites by Marriott Des Moines West

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1236 Jordan Creek Pkwy, West Des Moines, IA 50266-5825
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Traveller (35)
Room & Suite (13)
Dining (7)

About

#15 of 24 hotels in West Des Moines
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner

See why so many travellers make SpringHill Suites Des Moines West their hotel of choice when visiting West Des Moines. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.

Guest rooms offer a flat screen TV and a kitchenette, and SpringHill Suites Des Moines West makes getting online easy as free wifi is available.

In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.

When you’re feeling hungry, be sure to check out Tavern, Biaggi's Ristorante Italiano, and Bravo Cucina Italiana, which are some Italian restaurants that are popular with locals and out-of-towners alike.

If you are interested in exploring West Des Moines, check out a state park, such as Walnut Woods State Park.

We’re sure you’ll enjoy your stay at SpringHill Suites Des Moines West as you experience all of the things West Des Moines has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Kids stay free
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Golf course
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Mid-range
Quiet
Hotel links
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214Reviews5Q+A34Room tips
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M M L wrote a review Dec 2022
Knox, Indiana4 contributions
Excellent experience, clean quiet and comfy. The gals at the desk were helpful, gave a list of nearby restaurants. There were snacks in the lobby when we arrived. The fresh fruit at breakfast was a plus. This was our first time at Springhill Suites and we will return.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Viajero952 wrote a review Jun 2022
Austin, Texas, USA65 contributions48 helpful votes
This is a standard SpringHill Suites property. Clean and maintained. A good location for the west side of Des Moines; it is off of I-80 and travelling east just before the West Mixmaster interchange. It is far enough from I-80 that freeway noise was not noticeable; next time, however, we will ask for rooms at the west end of the building away from the big city street. This is a modern suburban area, little is walkable and a variety of restaurants and other lodging within easy driving distance. The breakfast was simple yet good. There is a weekday early evening light meal including wine. At Springhill the suites are larger rooms with the bed at one end and table and pull out sofa at the other. The bathroom serves as a divider and the washbasin is in the mainarea. Cooking equipment was a microwave but no microwavable plates or bowls are included as the default. The air conditioning was whisper quiet with low strip of perspex to that the curtains did not blow about. We found that one large transportation company's crews overnighted there and called it as a home away from home.
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Date of stay: June 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Rooms well back from Jordan Creek Parkway end of the property
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chris Phillips, General Manager at SpringHill Suites by Marriott Des Moines West
Responded 28 Jun 2022
Hi Viajero952, Thank you for taking the time to post a review. I'll share your positive comments with the staff. I hope you chose to stay with us if you are in the area again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sallyla63 wrote a review Nov 2021
Downers Grove, Illinois29 contributions7 helpful votes
We travel to WDM often as we are building a home there. We usually stay at a different hotel but decided to give this place a try. Location is good being just off the highway and the staff were very friendly and helpful. But….the room was not clean. Pink mold in the shower and the flooring dirty. Our window was not placed correctly in the wall so it didn’t close completely. So all of the road noise from the highway and the people in the parking lots came through the window. We won’t be back.
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Date of stay: November 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abid Talic, General Manager at SpringHill Suites by Marriott Des Moines West
Responded 14 Nov 2021
Dear Sally, Thank you for taking the time to share your thoughts regarding these issue. I appreciate you bringing it to our attention. This is not up to our standards and I will share your message with the housekeeping and engineering leadership team so we can handle this accordingly. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Alicia Champagne Front Office Manager Springhill Suites achampagne@paramounthotelgroup.com 5152239005
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jrwalker_98 wrote a review Oct 2021
Chicago, IL5 contributions
We stayed here in September 2021. The room was ok until you reached the bathroom. There was mold on the bathtub drain and faucets. As well as the floor was unclean. Smelled very musty. We asked for them to come clean it and no one did. We ended up needing to shower and took very fast showers. The tub did not drain. It was disgusting. I requested a discount which I was given but I still paid way too much for the room. It was very dirty and not worthy of the "Marriott" name. The only renovation in my room was the paint in the bedroom. Will not stay there again and have recommended my company remove it as a preferred hotel. Also, when we asked for handsoap, we were given a used and dirty bottle of shampoo.
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Date of stay: September 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alicia Champagne, Other at SpringHill Suites by Marriott Des Moines West
Responded 14 Nov 2021
Thank you for taking the time to share your thoughts regarding these issue. I appreciate you bringing it to our attention. This is not up to our standards and I will share your message with the housekeeping and engineering leadership team so we can handle this accordingly. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Alicia C
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susie wrote a review Sep 2021
2 contributions
Pros-good location, not a bad room Cons- more attention to cleaning. Bathtub was not cleaned, would not drain as plug wouldn’t open. (Housekeeping should notice water not draining if they cleaned it).Hate standing in a foot of water while taking a shower. Shampoo and conditioner were either not replenished or just stuck in bottles.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alicia Champagne, Other at SpringHill Suites by Marriott Des Moines West
Responded 14 Nov 2021
Thank you for taking the time to share your thoughts regarding these issue. I appreciate you bringing it to our attention. This is not up to our standards and I will share your message with the housekeeping and engineering leadership team so we can handle this accordingly. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Alicia C
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emily G wrote a review Aug 2021
Minneapolis, Minnesota2 contributions1 helpful vote
Easy off the free-way access. This looks like an older hotel that has been tried to be made over. Stayed in a king-bed + sofa sleeper. We appreciated the "pull-out" couch was instead a trundle bed. What a great idea!
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alicia Champagne, Other at SpringHill Suites by Marriott Des Moines West
Responded 14 Nov 2021
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Alicia C
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Keo_05 wrote a review Aug 2021
Ames, Iowa24 contributions12 helpful votes
Despite my room preferences stating the opposite, I got room right next to the elevator and ice machine. The room smelled heavily of smoke. When we got back to our room about midnight we found that with a king bed we only got 3 pillows, and the mattress was broken down that I sank all the way through it when I laid down. I got to pay Marriott prices for a night sleep worse that I would have gotten at Motel 6 or Ramada for half the price.
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Date of stay: August 2021
Value
Service
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Room Tip: Try another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gary Conklin wrote a review Jul 2021
1 contribution
I travel a great deal. This time I was traveling with my dog, which is always an experience. The customer service I received from the manager on down was incredible, very welcoming. They made changes to get me a room on the first floor. Room and hotel was clean. I am a titanium elite member with Marriott and normally have stayed at the Courtyard when in the area on business, but will be staying here when in the area from now on.
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Date of stay: July 2021
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Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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wjoiner wrote a review Jul 2021
Iowa44 contributions46 helpful votes
This is a tired old hotel that has had some cosmetic improvements but not a modern hotel. I appreciated the low cost so that is a plus as I wasn't expecting to stay here when I had a car issue and needed a place for a short night. The room was large but the shower/tub was tiny. I'm a smaller individual and I struggled to maneuver for a shower. If you just need a bed it is a fine hotel, if you will be spending any amount of time in the room then I would look elsewhere.
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Date of stay: June 2021
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Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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IloveWDW2 wrote a review Apr 2021
Pratt, Kansas366 contributions162 helpful votes
I was a bit hesitant since I booked the room on Priceline and wasn't sure what hotel we were going to get. Once I knew the name I read some of the reviews and I was very wary to the point we almost spent the night elsewhere but we decided to take the chance and we were pleasantly surprised. The elevator was a bit slow but not a deal breaker. Water pressure in the shower wasn't great but again, it was better than some places we have stayed in the past. Bed was comfortable and the internet was sufficient. Easy access on and off the interstate.
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Date of stay: April 2021
Value
Rooms
Service
Room Tip: Might ask for a floor on the bottom floor as the elevator is slow and I think there is only one.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abid Talic, General Manager at SpringHill Suites by Marriott Des Moines West
Responded 9 Apr 2021
Thank you for your valuable feedback. Please accept my sincere apologies about the water pressure not being what you were expecting.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$110 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites des moines west hotel west des moines, springhill suites west des moines
LOCATION
United StatesIowaWest Des Moines
NUMBER OF ROOMS
97
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SPRINGHILL SUITES BY MARRIOTT DES MOINES WEST - Prices & Hotel Reviews (West Des Moines, IA)

Frequently Asked Questions about SpringHill Suites by Marriott Des Moines West
Which popular attractions are close to SpringHill Suites by Marriott Des Moines West?
Nearby attractions include Saint Francis of Assisi Catholic Church (0.6 km).
What are some of the property amenities at SpringHill Suites by Marriott Des Moines West?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SpringHill Suites by Marriott Des Moines West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SpringHill Suites by Marriott Des Moines West?
Guests can enjoy free breakfast during their stay.
Is parking available at SpringHill Suites by Marriott Des Moines West?
Yes, free parking is available to guests.
What are some restaurants close to SpringHill Suites by Marriott Des Moines West?
Conveniently located restaurants include Perkins Restaurant & Bakery, Culver's, and Pickerman's Soup & Sandwich.
Are there opportunities to exercise at SpringHill Suites by Marriott Des Moines West?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at SpringHill Suites by Marriott Des Moines West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at SpringHill Suites by Marriott Des Moines West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does SpringHill Suites by Marriott Des Moines West offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to SpringHill Suites by Marriott Des Moines West?
Many travellers enjoy visiting Living History Farms (4.4 km) and Jordan House (7.0 km).