Comfort Inn & Suites West Des Moines
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US$98
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About
#14 of 24 hotels in West Des Moines
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
24-hour check-in
Wifi
Indoor pool
Breakfast available
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Room features
Air conditioning
Housekeeping
Telephone
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Business
Hotel links
Special Offer:Stay twice and get a $50 gift card when you book direct at ChoiceHotels.com
Location
Contact
1625 Jordan Creek Pkwy, West Des Moines, IA 50266-5833
Getting there
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71Reviews0Q+A6Room tips
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Most Recent
I researched many hotels before i booked this one. And true to form, this Comfort Inn propety is well maintained, has clean surrondings, and rooms, has refreshingly spacious amenity areas. I have been traveling quite often and I will definitely keep this one on my list, if ever I’m in this area.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Comfort Inn & Suites West Des Moines
Responded 2 weeks ago
Thank you for taking the time to review our hotel, we look forward to serving you in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Came here on a business trip and I ultimately chose this hotel because of the location but I’m glad I did. Super good place to stay. It was very nice, cozy, and the staff was friendly. The coffee was even super good. Loved it!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Traveling through West Desmoines and experienced car trouble. Booked a room here. Greeted by Stevie at the front desk. Welcoming smile......very very helpful. Just a delight. She is definitely an asset to the company. All the staff is great and helpful. Brian the manager was super helpful as well. Clean comfortable rooms. Grocery store close by.....within walking distance. Starbucks close by......walking distance. If ever in the area and need a place to stay I highly recommend.
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Date of stay: March 2023Trip type: Travelled solo
Room Tip: Plenty of parking. Well lit parking lot. Easy on easy off expressway.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Comfort Inn & Suites West Des Moines
Responded 2 weeks ago
Thank you for taking the time to review our hotel, I will let Stevie know that you were satisfied with your stay and happy with her guest service skills. Again, thank you for the review, we look forward to serving you in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was clean and spacious. Standard breakfast. Friendly staff. Slightly disappointed there was no hot tub even though there is a pool. Clean lobby with plenty of seating to gather. Desk was out of combs and toothbrushes which we had forgotten
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Comfort Inn & Suites West Des Moines
Responded 2 weeks ago
Thank you for taking the time to review our hotel, we look forward to serving you in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was excellent, however 5 minutes after I got into my first room the power to the whole room went out. Totally not anyone’s fault, but not my favorite thing. The front desk staff was really good about getting me a new room right away. The new room was great, but there was leftovers from someone else in the mini fridge. Again staff was great about it when I told them, but that was less than wonderful.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Comfort Inn & Suites West Des Moines
Responded 2 weeks ago
Thank you for taking the time to review our hotel, On behalf of the entire staff, I would like to apologize to you for the issues that you encountered during your stay with us. We will do some retraining with staff to ensure that this does not happen again. Again, thank you for taking the time to review our hotel, we look forward to serving you in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would stay there again for sure! The room was very clean and everything looked great. The bed was quite comfortable as well. The staff were very friendly and helpful. I always seek to stay at Choice hotels wherever possible and I look forward to staying at this one again the next time I’m in the area. My only drawback is there wasn’t a tub in the room. As I have long term back issues I would have enjoyed a tub. But the shower was pristine and I slept well!
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Comfort Inn & Suites West Des Moines
Responded 2 weeks ago
Thank you for taking the time to review our hotel, Next time you stay with us, please ask if we have any rooms available with a tub, as we do have a few rooms that actually have tubs in them. Again, thank you for taking the time to review our hotel, we look forward to serving you in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly girl at front desk. Quick check inn. Clean room. Quiet, nice sleep comfortable mattress . Clean warm water in the swimming pool. Plenty of parking .Definitely will stop there again. Hopefully soon.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very clean, fresh hotel. Stevie at the front desk is always so pleasant when I come in; friendly, welcoming. Rooms are clean, beds are super comfy, and breakfast is always fresh. Other staff members are friendly and willing to help with anything.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Comfort Inn & Suites West Des Moines
Responded 19 Feb 2023
Thank you for taking the time to review our hotel, we look forward to serving you in the futute!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms were fantastic! The down side was the breakfast. Nothing was filled in after 8:15. So the pickings were quite slim. 1 slice of bread, no yogurt, milk, a few eggs. A few juice cartons. That was it.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Comfort Inn & Suites West Des Moines
Responded 19 Feb 2023
Thank you for taking the time to review our hotel, we look forward to serving you in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trip66630613167 wrote a review Jan 2023
If you are traveling during the winter, and think ahead, bring a humidifier, especially if you have a sensitive respiratory system like I do. The air was warm in the room, but too dry for my lungs and sinuses. Turning down the temp doesn't work either. There's got to be moisture in the air for the best breathing during sleep. That goes for anyone, in my estimation. This said, the mattress and pillows are pretty much the same as the ones I've experienced in the Comfort Inn in my own city: the pillows are nice and fluffy, and the mattress is not too firm, not too soft. At least for me, anyway. As they say, "your mileage may vary." My only caveat is the breakfast I had down in the lobby. The biscuits and gravy left something to be desired. The gravy was a bit bland, despite it being sausage-based, and the biscuits tasted a bit like I was eating the basis for Xmas tree ornaments: dry and also a tad bland. Mind you, if I make my own B&G, I make my biscuits extra buttery (actual butter, no margarine), and the gravy gets a dash or two of "Slap Ya Mama." The scrambled eggs and belgian waffles also needed a bit of "oomph." In short, I know I can cook way better than what the chain likely purchases for hot breakfasts. In short, come to Comfort Inn for the Z's, but go elsewhere for morning munchies.…
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Skip the breakfast at this locale. It's worth paying a bit extra to go to Starbucks next door.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$103 - US$138 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIowaWest Des Moines
NUMBER OF ROOMS
82
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Frequently Asked Questions about Comfort Inn & Suites West Des Moines
What are some of the property amenities at Comfort Inn & Suites West Des Moines?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Comfort Inn & Suites West Des Moines?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn & Suites West Des Moines?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites West Des Moines?
Conveniently located restaurants include Club Car Restaurant & Lounge, Perkins Restaurant & Bakery, and 5 Borough Bagels.
Are there opportunities to exercise at Comfort Inn & Suites West Des Moines?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are there any historical sites close to Comfort Inn & Suites West Des Moines?
Many travellers enjoy visiting Living History Farms (3.7 km) and Jordan House (7.3 km).
Is Comfort Inn & Suites West Des Moines accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.