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About
#10 of 24 hotels in West Des Moines
Location
Cleanliness
Service
Value
Travellers' Choice
Rest easy at Element West Des Moines. Our eco-conscious hotel in West Des Moines, Iowa, is ideally located just one mile from the Jordan Creek Town Center and neighbors Wells Fargo's West Des Moines campus. After a busy day, unwind with our 24-hour fitness center, indoor heated swimming pool, and outdoor hot tub, or enjoy on-site dining at Rise: Breakfast Bar.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Patio
Video game console
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish
Location
62Somewhat walkable
Grade: 62 out of 100
29Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
575 South Prairie View Drive, West Des Moines, IA 50266
Getting there
Car HireSee all West Des Moines car hire
119Reviews1Q+A16Room tips
Reviews
Traveller rating
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Most Recent
Doesn’t deserve even one star. Dirty room, mold in shower with bottom of the door falling off. We should have avoided since we have had several bad experiences; however, it was a great place when it first opened and the location is convenient. Definitely not going back.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Angie L wrote a review Jan 2023
Great hotel. Room was clean and very spacious. Staff was very friendly. Free breakfast had a lot of options. They do happy hour at night that we enjoyed a lot. There are a lot of restaurants and stores around, definitely will come back.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Discover58795961145 wrote a review Jan 2023
Had a great stay. Rooms were clean and staff was very friendly! We enjoyed using all the amenities. we will be back again! location is very convenient close to a lot of restaurants and shopping places.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Exceptionally clean with a smooth professional check in. First time using the BonVoy app. A little clunky but intuitive enough. The room is well appointed for two guests. We had four, so it was short towels, coffee etc. But I'm sure they would've brought more had we asked. We were only there for one night, it would've been perfect for multiple nights as it had a more than adequate kitchenette.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: Not right off I-80 but just as few minutes and was quiet as a result.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Rachel B wrote a review Oct 2022
Traveling thru headed east and found the Element in Des Moines. We had stayed at the location in Fargo when headed west earlier in the year. The Des Moines location was fantastic! Very comfortable and well designed rooms. Beds and linens were great, shower was really large. Having a pet friendly room that’s clean and safe for you and your pet is sometimes hard to locate on the road! The night before we’d gotten very little sleep due to a less than stellar stay at another chain so we were so thankful to have such a great room. This is a great setup no matter your travel needs! Staff was so nice and everything was so clean! We arrived late so being able to pickup something from the grab n go area to cook in our room was super helpful. We didn’t have time to use the pool or fitness areas but they looked super nice! There are plenty of restaurants fast food and sit down. Lots of shopping in the area too. I will earmark this when planning routes for future trips! …
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Had a chance to getaway for the weekend. This hotel offered it all, clean rooms, well informed and helpful staff, and the breakfast bar was fantastic. Additionally the location was ideal. Walking distance to bars, restaurants, and other entertainment venues. If I ever travel to Des Moines this will be the hotel I book.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is not what it used to be. I really enjoyed my past stays, but the recent one was not great. Cleanliness was an issue - there was visible dirt around the bathroom sink, mildew in the shower grout that they tried to cover up with more grout, two large rusty red stains on the carpet, and a dirty knife in the silverware cup. The seal on the bottom of the shower door was hanging off/barely attached, and it was stained orange and brown (it used to be clear). In the kitchenette, there were only a few paper towels left on the roll, and no replacement roll. The TV channel guide did not match up with any of the channels (e.g., the Weather Channel was actually Comedy Central, etc.). But by far the worst part was checkout. I was taking my stuff down to my car, and when I came back up to my room at 11:30 to get the rest of my stuff (checkout was noon), my keycard wouldn't work. I went to the front desk and the staff person told me that they shut off the key cards about 30 minutes before checkout. I confirmed, checkout is at noon, right? She replied, yes, it's at noon. Why would you deactivate the key cards BEFORE checkout time, right when people are trying to pack up and get out of their rooms? Who does that?? It was a hassle, and it was embarrassing to have to ask to reactivate my card, like I had done something wrong. And the staff was not friendly about it at all. I will not be staying here again.…
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Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Amanda Sampino, General Manager at Element West Des Moines
Responded 4 Oct 2022
Voyage 18412 I am very sorry to hear about your recent experience with us. As someone who has worked here since 2017, I am sure our paths have crossed before. I have passed this feedback about the cleanliness of the room to our housekeeping team. We are aware of an issue with the televisions and we have been working with our TV provider to ensure that the issue is fixed. I also want to apologize ofr the issues with your key. We do not deactivate them at the desk, but they do have to be renewed when your check out time is extended. I will talk with my team to make sure this is communicated effectively. I would like an opportunity to make this right, please feel free to email me directly at michael.foreman@elementwestdesmoines.com Thank you and we look forward to hosting you in the future. -Michael, Front Office Manager and Sales Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Three night stay with my husband and dog over July 4th weekend to see the iCubs. Everything was clean and comfortable. The pool and hot tub were nice, and breakfast was good,including custom made omelettes. Friendly service, and very nice to our dog.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: There is a noisy bar/restaurant next door. Ask to stay on the opposite side of the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I love the location of this hotel! It’s got several restaurants nearby and I can get coffee and fill my car nearby too! The hotel staff are friendly and accommodating! Rooms are spacious and very clean. They offer snacks most week nights and wine and beer are complimentary as well. Hot breakfast too! The outside patio is awesome! Cute and out of the way but worth your time and money!
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Date of stay: July 2022Trip type: Travelled on business
Room Tip: Book early. It sells out. And stay on the north side as the south side is a bit noisier with the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel did it’s job for our quick stay here. We were told that only king rooms adjoin, which was not ideal for our family, but we got a king suite with a king studio adjoining. The lobby smelled like flowers and was big and spacious. It had space for a dog to hang out with, but there was no dog to be found. There were some bikes you could rent out. Michael at the front desk was super friendly and helpful! Our room had a nice layout, but a few things were kinda rough. The dishes were a little gross, the towels were kinda stained, and the pillows were very uncomfortable, and there wasn’t a setting to keep the fan going continuously, waking us all up. There were a few nice things, though. The beds were nice and comfy, and the bathrooms were clean, and the fridge was large. We had plenty of space to store our waters, alcoholic beverages, and cheesecake! Checkout was a breeze. Overall, the hotel is nice, but a few setbacks kept us from thoroughly enjoying our stay.…
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Bring your own pillows.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$135 - US$201 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIowaWest Des Moines
NUMBER OF ROOMS
110
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Claim Your ListingELEMENT WEST DES MOINES - Updated 2023 Prices & Hotel Reviews (IA)
Frequently Asked Questions about Element West Des Moines
Which popular attractions are close to Element West Des Moines?
Nearby attractions include The Escape (0.4 km), Smash Park (1.1 km), and Funny Bone Comedy Club (0.1 km).
What are some of the property amenities at Element West Des Moines?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Element West Des Moines?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Element West Des Moines?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Element West Des Moines?
Yes, free parking is available to guests.
What are some restaurants close to Element West Des Moines?
Conveniently located restaurants include Firebirds Wood Fired Grill, Johnny's Italian Steakhouse, and Chick-fil-A.
Are there opportunities to exercise at Element West Des Moines?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Element West Des Moines?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Element West Des Moines?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Element West Des Moines offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Element West Des Moines?
The staff speaks multiple languages, including English and Spanish.