Super 8 by Wyndham Urbandale/Des Moines Area
5900 Sutton Pl, Urbandale, IA 50322-1876
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About
#11 of 13 hotels in Urbandale
Location
Cleanliness
Service
Value
Urban and fresh remodel for your to make you feel right at home! Everything is new from the carpet to the curtains! Enjoy our free breakfast bar and indoor pool all with the convenience of being right off I-80.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Children's television networks
Taxi service
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Vending machine
Highchairs available
24-hour security
Non-smoking hotel
First aid kit
24-hour front desk
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Microwave
Refrigerator
Cable / satellite TV
Seating area
Telephone
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English
Location
Contact
5900 Sutton Pl, Urbandale, IA 50322-1876
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212Reviews0Q+A17Room tips
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Seriously, this place (or at least the room we were in on the first floor not far from the lobby) had THE BEST WATER PRESSURE I have experienced in a LONG time!!! This resulted in an OUTSTANDING shower! As for the rest ... well, it is a Super 8, so don't expect the Hilton! It was clean, quiet, and comfortable. Had a couple of women at the front desk that I enjoyed talking to, and who provided great service, and a couple of men who were okay (but certainly not bad!). I have no real complaints. The TV wasn't working when we got to the room, but it just needed to be unplugged and plugged back in. The satellite went out the second night, but the weather was bad, so not their fault. (By the way, their TV channel selection is AMAZING - lots of choices, including several "paid" movie channels.) Remember ... it's not a Hilton, but also nowhere near the cost of a Hilton!…
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Owner at Super 8 by Wyndham Urbandale/Des Moines Area
Responded 4 Sep 2022
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay! Our GSR's work very hard to ensure each guest receives the best service and your kind words prove that hard work pays off. Please think of us the next time you are in Des Moines as we look forward to welcoming you back soon! Have a Amazing week!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a terrible experience here. It took more than 20 minutes to get someone to come to the front desk. They gave us our room key and when we walked in our room the beds weren’t made, trash was everywhere. We went to the front desk to tell them about the room and the worker was being rude about our situation. The worker tried saying they didn’t have anymore rooms for us, but ended up giving us a room that we asked for in the first place.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Owner at Super 8 by Wyndham Urbandale/Des Moines Area
Responded 1 Aug 2022
Thank you for reviewing the hotel. I apologize for your inconvenience during check in. I will speak with the staff about the rudeness you received.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cute decor. A few dust bunnies in the bathroom but otherwise very clean. Room was nice & quiet. We didn’t know there was a baseball team staying there until morning when we saw them leaving. Breakfast has slim pickings but was adequate if you’re not too picky. All & all we enjoyed our stay. Oh one more thing my phone died right before we got there so no gps. We drove right by the super 8. Would be helpful if there was a sign up front on the road.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Room was comfortable and clean, staff was lovely. Could not hear noise from hall or other rooms. Room was nice and warm. Check in and check out was easy and staff was very helpful and friendly. I would have given 5/5 except there was no breakfast Sunday morning. I did not go to the lobby to see if there was any breakfast Saturday.
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Review collected in partnership with this hotel
Date of stay: December 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Lloyd, Owner at Super 8 by Wyndham Urbandale/Des Moines Area
Responded 20 Dec 2021
Thank you for giving us a review. It is from our valuable guest giving us feed back that helps improve in areas of service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Here are my complaints about this hotel: no hair dryer, not clean in corners by furniture especially, dated, hall smelled smoky, 1 of 3 light bulbs out over sink, and breakfast consisted of muffins only (after being told at check-in that several items including oatmeal would be available). We won’t be staying here again. ☹️
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Bryan Lloyd, Owner at Super 8 by Wyndham Urbandale/Des Moines Area
Responded 20 Dec 2021
We are under new management here at the hotel. I want to express my sincere apologize for you stay. I do hope you will give us any try next time you are in the Des Moines area
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrive for a business conference. The room for us was never cleaned by housekeeping. Neither was the second, nor third room they showed us. They eventually put us in two individual rooms which, we were told later, we marked out of service and should never have been rented out. The room I stayed in didn’t have a functional key because they’re key machine, according to the employee, was dying. So I had to be let into and out of my room by the individual at the front desk every time I left my room. The door appeared to have been kicked in at some point and had to be handlers just to get it closed. It wouldn’t even allow me to use the deadbolt. We were told the rooms would be comped due to our experience and that the day shift employees would be made aware of our situation. Neither of those two things occurred. We were supposed to stay for three nights but left the next day.…
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Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote1 Repost
Helpful
Response from Bryan Lloyd, Owner at Super 8 by Wyndham Urbandale/Des Moines Area
Responded 20 Dec 2021
I am truly sorry for your experience during your stay. We have new management here and I do hope you will give us another chance to meet you expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Super8 January 9-11. Nice, Quiet,& Clean. No it doesn't have the fancy amenities like a pool,...but in trade u have quiet, STRESS FREE surroundingss, which is what I need & RECEIVED! The staff is on game & sincerely nice. The way they attended & spoke to people was yes professional, but also gave a "homey" presence. I would DEFINITELY go back & highly recommend.
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Date of stay: January 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Owner at Super 8 by Wyndham Urbandale/Des Moines Area
Responded 15 Apr 2022
Thank you for you kind words about the hotel. We appreciate you taking the time to review out hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was an excellent experience of serenity and solitude. It was almost as if the staff were programmed holographic images that just materialized the moment you required attention ready to accommodate my immediate request!
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have stayed here several times now and have not had any issues. I have been staying in the king size rooms. My rooms have been clean and beds have been comfortable. There staff has been very nice and accommodating. They do have a breakfast but it is very basic. The wifi seems to be pretty decent when using it. Not to bad for the price and location.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stay at lots of Super 8's - this room was freshly remodeled and spotlessly clean. Check in and out was quick - i'm not a breadfast or web user so can't address - but was surprised that they weren't busier ! I'll definintly be staying there again
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$74 - US$94 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
super 8 urbandale, super eight urbandale, urbandale super eight, urbandale super 8
FORMERLY KNOWN AS
Comfort Inn
LOCATION
United StatesIowaUrbandale
NUMBER OF ROOMS
58
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Claim Your ListingSUPER 8 BY WYNDHAM URBANDALE/DES MOINES AREA - Prices & Motel Reviews (IA)
Frequently Asked Questions about Super 8 by Wyndham Urbandale/Des Moines Area
What are some of the property amenities at Super 8 by Wyndham Urbandale/Des Moines Area?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Super 8 by Wyndham Urbandale/Des Moines Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Super 8 by Wyndham Urbandale/Des Moines Area?
Guests can enjoy free breakfast during their stay.
Is parking available at Super 8 by Wyndham Urbandale/Des Moines Area?
Yes, free parking is available to guests.
What are some restaurants close to Super 8 by Wyndham Urbandale/Des Moines Area?
Conveniently located restaurants include Bennigans On Merle Hay, Pagliai's Pizza - Johnston, and Bandit Burrito.
Are there opportunities to exercise at Super 8 by Wyndham Urbandale/Des Moines Area?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to Super 8 by Wyndham Urbandale/Des Moines Area?
Many travellers enjoy visiting Living History Farms (7.0 km), Salisbury House (8.0 km), and Val Air Ballroom (6.9 km).
Is Super 8 by Wyndham Urbandale/Des Moines Area accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.