Hotel Renovo
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11167 Hickman Rd, Urbandale, IA 50322-3741
Lowest prices for your stay
US$116
Free cancellation until 29/01/21
US$116
Free cancellation until 29/01/21
US$116
US$97
SAVE US$19
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Dining (29)
Room & Suite (26)
About
#2 of 11 hotels in Urbandale
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Hotel Renovo®, the Des Moines area's first 4.5-Star hotel. Renovo, a Latin word, means to refresh, relax, renew. Our modern farmhouse boutique hotel includes 102 guestrooms features include Carrera marble floor tile and vanities, glass barn shower doors, Beekman 1802 amenities, and modern farm artwork. Renovo's guestroom suites feature farmhouse kitchen sinks and wet bar, large flat panel TVs with state of the art technology, board room tables with executive chairs, and large seating areas to entertain. Long day? Join us for a drink in our full service bar and restaurant located in the lobby or stay in with available room service. All hotel guests have access to our 24-hour on-site fitness center featuring state of the art equipment. Heart of America Group introduced this brand to its portfolio in August 2015.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Free shuttle or taxi services
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Happy hour
Wine / champagne
Patio
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Business
Languages Spoken
English
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
627Restaurantswithin 10 km
90Attractionswithin 10 km
Contact
11167 Hickman Rd, Urbandale, IA 50322-3741
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266Reviews6Q+A46Room tips
Reviews
Traveller rating
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Popular mentions
Only there for one night, attending a wedding nearby. The hotel is beautiful and the staff was friendly and accommodating to us except one party in our group had requested an early check and they were the last ones to get their room. There is a very large lobby for meeting people, the beds are comfortable, the bathroom was large and clean. We enjoyed our stay very much.
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Date of stay: November 2019
Helpful
Response from MKSparkman, Public Relations Manager at Hotel Renovo
Responded 13 Nov 2019
Thank you for taking the time to review Hotel Renovo, we will forward your comments to our staff! We are so happy that you had such a pleasant experience with us during your stay!
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This is a awesome hotel. Pool side room was perfect pool area was great. Everyone was very nice. The bar had a happy hour with a nice selection of cocktails. Great place for a mini getaway to relax we will return for sure.
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Date of stay: November 2019
Helpful
Response from MKSparkman, Public Relations Manager at Hotel Renovo
Responded 11 Nov 2019
Thank you for the great review, Jim! We're thrilled to see that you had a 5-Star experience at Hotel Renovo and that you enjoyed your poolside room in addition our happy hour and friendly staff. We look forward to seeing you for another visit in the future!
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The good: great location, close to shopping and great food, easy access from interstate, modern, easy checkin, spacious 2 room loft, robes, free drinks if a Preferred member, shuttle anywhere within 5 mile radius, breakfast delivered to room. The not so good: thin walls, cheaply decorated, pull out couch extremely uncomfortable, thin pillows. The definite positives: customer service focused, bartender went to kitchen to make hot chocolate when “hot chocolate with Baileys” was ordered. Excellent problem solving maintenance man on site as we dropped car key accidentally by the stairs in the room. Poor construction with unfinished carpeted stair leaves a gap for things to be lost if dropped. But this guy took off the door to the furnace room and found a crawl space to get under…
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Date of stay: November 2019
Helpful
Response from MKSparkman, Public Relations Manager at Hotel Renovo
Responded 8 Nov 2019
Thank you so much for taking the time to review your most recent stay at Hotel Renovo! While I'm happy to see that you enjoyed your overall stay, I appreciate you bringing some areas of opportunity to our attention :) Please know that we have had the time to talk with our team regarding your feedback and we're taking steps to improve! We take guest feedback very seriously and I'd love the opportunity for our team to make this right - please email me (ocronin@hoari.com) at your earliest convenience so we can work towards a resolution. Thank you in advance!
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Stayed there twice in the past few months. I travel to DSM frequently and this is my new "go to". Staff are consistently welcoming and helpful. Breakfast, while not included is a fresh and high quality offering. Coffee is strong and good! Rooms are well designed.
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Date of stay: September 2019
Helpful
Response from MKSparkman, Public Relations Manager at Hotel Renovo
Responded 4 Nov 2019
Thank you for the 5-Star review, Geoff! We're thrilled to hear that you've made Renovo your preferred hotel during your travels to Des Moines and that our staff are always welcoming and helpful! We're looking forward to seeing you the next time you're in the area, we'll have a strong cup of coffee waiting :)
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This hotel is beautiful from the outside, even the lobby is pretty. The rooms werent as nice. Not very clean, our toilet was not leveled, so every time you sat down you fell forward. We were there for a wedding, told the bar tender we would pay for the groom and he ended up charging us for the whole wedding party. We were suppose to receive drink tickets from the front desk for prepaid drinks, we got them on the way out the door on SUNDAY (after all festivites were over). They were not staffed for brunch planned by wedding, could keep up on drinks and food. They had smoothies advertised all over the tables, we tried to order and they said they were too busy. we did finally get to order and then it never came. pretty disappointing place for the price we paid. as I…
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Date of stay: October 2019
Helpful
Response from MKSparkman, Public Relations Manager at Hotel Renovo
Responded 31 Oct 2019
Hi Jen, thank you for taking the time to review your most recent stay at Hotel Renovo and I'd like to sincerely apologize that it fell short of expectations! I'm definitely disappointed to see that you rated us as 3-Star, as we want every guest to leave feeling as though they had a 5-Star experience. We take guest feedback very seriously and we want to make this right! Please send me an email at ocronin@hoari.com at your earliest convenience. Thank you in advance!
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PRICE RANGE
US$125 - US$186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites at living history farms hotel urbandale, comfort suites urbandale, urbandale comfort suites
FORMERLY KNOWN AS
Comfort Suites at Living History Farms
LOCATION
United StatesIowaUrbandale
NUMBER OF ROOMS
102
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