Extended Stay America - Des Moines - Urbandale

Extended Stay America - Des Moines - Urbandale

Traveller (56)
Room & Suite (35)
Free Grab-and-Go Breakfast
Dining (3)

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About

3.5
#7 of 10 hotels in Urbandale
4.1 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Vending machine
Non-smoking hotel
Self-serve laundry
Room features
Air conditioning
Kitchenette
Microwave
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Budget
157Reviews1Q+A35Room tips
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Detailed Reviews
Slarsons wrote a review Jan 2020
Chaska, Minnesota347 contributions61 helpful votes
4.0 of 5 bubbles
You’ll need a car to get here. In a bit of an odd location. Room was comfortable. A bit worn in some places. Toilet ran after first few flushes, which I fixed. TV was fine with good list of channels. Kitchen area was nice even though I did not use. If you need an economical place to stay on west side of Des Moines for a period of time - this would be a great spot.
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America - Des Moines - Urbandale
Responded 5 Jan 2020
Thank you for choosing Extended Stay America. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. We value your comments and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John_in_BenningtonNE wrote a review Apr 2006
Bennington, Nebraska318 contributions82 helpful votes
4.0 of 5 bubbles
I stayed here for two months. If you need more than just a bed and shower for the night, this is a great value. It is also a good value for just a night or two and you need a small kitchen, but it doesn't have any extra amenities such as a pool or lounge. It is right off I-80 exit 126 in a newer office park area. There is close access to plenty of restaurants and shopping, but not within walking distance.

All rooms have a small kitchenette with full-size refrigerator, microwave, 2-burner stovetop, sink, cabinets, and a basic set of cooking utensils, etc. The room was clean and comfortable. The bathroom was large and clean with great water pressure and plenty of hot water.

The grounds are kept clean and are nice. They allow pets and there is plenty of room to walk your dog outside. They have wireless Internet access that costs $4.99 per stay (not per day) for unlimited use. It worked fast and reliably my entire stay. Actually, I don't think they charged me the $4.99 at all for my two months. The daily rate goes down when you commit to 7 nights or 28 nights. It is still less expensive than most for a day or two.
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Date of stay: April 2006
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie K wrote a review Dec 2019
Willowbrook, Illinois50 contributions56 helpful votes
4.0 of 5 bubbles
We came in for the Christmas Holiday to visit family. We got a very good deal for a two night stay but it was a little out of the way for us (in relation to family). The lobby was decorated nicely for Christmas which was a nice touch. The hotel is pet friendly and has a big pet area outside with poop bags. Marshall was the front desk staff working both evenings we were there. Marshall was kind, professional and did a great job. The room was clean but looks a little dated. The grab and go breakfast includes muffins, granola bars, oatmeal, coffee, hot chocolate, tea. I would stay here again.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America - Des Moines - Urbandale
Responded 26 Dec 2019
Thank you for choosing us for your Christmas Holiday! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our pet-friendly hotel, spotless suites, and the courteous service provided by Marshall. We value your feedback and look forward to welcoming you back soon! Sincerely, Hotel Management
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Flor R wrote a review Dec 2020
2 contributions
5.0 of 5 bubbles
I want to give a big thank you to Diana for begin so helpful and friendly during my stay. She always says good morning everyday when I go to work with a smile. She is always on top of everything. I always know she is the one work because the hotel smells so clean and carpets vacuumed.
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Des Moines - Urbandale
Responded 5 Dec 2020
Thank you for choosing Extended Stay America for your accommodations. I appreciate you mentioning our friendly, helpful staff, especially Diana. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with her to let her know that her efforts were noticed. We appreciate you being our guest, and we look forward to welcoming you back soon.   Sincerely, Hotel Management
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Jamie J wrote a review Aug 2023
7 contributions
+1
1.0 of 5 bubbles
First off it was my fault for booking a one bedroom. I ended up sleeping in the recliner for one night. I can’t believe they call this room a suite. Holes in the ugly green carpet. Had to ask for dishes to eat our delivery, no coffee pot in the room, if we asked we could have got a coffee pot but we were told they didn’t have coffee. What hotel doesn’t have coffee available in the room?? We went to the Pilot down the street for coffee. They had it at 6:00 Am by the front desk. Our room was very dated and dirty. We didn’t shower there in the morning. We will wait for our next hotel to do that. We felt bad for our dog, which we were charged for, he slept in his bed on the dirty, hole filled carpet. Free breakfast included oatmeal and granola bars. If you call this room a suite we paid $167.00 for the his ??I’d hate to see a regular room. Very disappointing. DO NOT BOOK HERE!!!
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Date of stay: August 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: DO Not BOOK HERE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Des Moines - Urbandale
Responded 3 Aug 2023
Dear jamiejT1502EF, Thank you for your recent visit and your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We take our guest’s feedback seriously and hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
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Ashlyn C wrote a review Jun 2021
1 contribution
5.0 of 5 bubbles
I travel for work as a CNA and stayed at this hotel while on a 13 week long assignment in Des Moines. The staff was always very helpful and understanding of my questions and needs. Very friendly to myself and my dog. They held any packages I received behind the desk until I could retrieve them. Lisa was always very friendly and willing to listen to any questions or concerns I had and would go above and beyond to help or try and make my stay better. Would absolutely recommend this hotel as a place to stay for anyone in the Des Moines area on business or vacation.
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jon H wrote a review Jan 2021
1 contribution
5.0 of 5 bubbles
It's a nice hotel with an awesome staff! The only place I'll stay in Iowa. Robi and Savanna are awesome and the hotel is always clean. They have recently updated their TV channel lineup and now it includes a preview channel. The free wifi is fast enough for anything I've ever wanted to do.
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Date of stay: January 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Des Moines - Urbandale
Responded 21 Jan 2021
It is a delight to know your travels brought you back to Extended Stay America again! Thank you very much for your terrific comments about our diligent associates and our immaculate property. We will share your compliments with Robi and Savanna. Your loyalty is highly appreciated, and we look forward to your next stay with us. Sincerely, Hotel Management
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PeteEgg wrote a review Jun 2021
Rockford, Michigan23 contributions10 helpful votes
2.0 of 5 bubbles
Heed the negative reviews. Sadly I didn’t. Renovation is fresh & nice; pretty quiet (albeit busy, as parking & entryway are cramped), staff was nice (tho’ maybe overworked), but the place just had a vibe that is ‘off’. Our room was frequently graced with wisps of stale cigarette smoke - no extra charge! LOL!
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Des Moines - Urbandale
Responded 6 Jun 2021
Pete, thank you for being a guest at our hotel. We are very sorry to know we could not meet your expectations for a perfect stay. We apologize for the smokey experience and the inconvenience it caused. We will utilize your comments to enforce our no-smoking policy more effectively. On a positive note, we appreciate your comments regarding our associates and our well-maintained hotel. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely, Hotel Management
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Edyta S wrote a review Jan 2020
1 contribution
5.0 of 5 bubbles
Great customer service. We arrived late Marshall at the front desk was very nice and accommodating. They have pet friendly rooms that are pretty spacious and there is a big park in front to let your dog run.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America - Des Moines - Urbandale
Responded 4 Jan 2020
Thank you for your recent stay at Extended Stay America and for bringing along your furry friend. Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. We are glad our convenient first-floor suite was perfect for you and your pet to enjoy your stay with us. We are also delighted to read that Marshall went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. Thank you once again for your terrific feedback, and we hope to welcome you and your pet back soon. Sincerely, Hotel Management
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Joslyn S wrote a review Nov 2020
1 contribution
5.0 of 5 bubbles
AMAZING!!! best customer service i’ve ever experienced, very good home feeling when set up through her, Hands down she deserves more for the work she does, and the way she carries the hotels image is up to par. All in all she has been the only front desk worker to genuinely be helpful to me and other guests. THANK YOU DIANA !!!
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Des Moines - Urbandale
Responded 24 Nov 2020
Joslyn, thank you for your heartwarming words, we sincerely appreciate the wonderful review. We will definitely share your compliments with Diana. It will surely put a smile on their faces! We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
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Answer from Sandra P
Mesa13 contributions13 helpful votes
They said 18, but call and see what you need for a deposit.
Jamie J wrote a tip Aug 2023
7 contributions
1.0 of 5 bubbles
"DO Not BOOK HERE "
Read full review
Reva G wrote a tip Jun 2023
1 contribution
1.0 of 5 bubbles
"Do not book here at all! "
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Tavia S wrote a tip Dec 2020
Urbandale, Iowa1 contribution
5.0 of 5 bubbles
"Always check the fridge to see if its working properly."
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Alicia W wrote a tip Oct 2020
1 contribution
5.0 of 5 bubbles
"Any room on either floor is quiet, but to make sure your room is quiet; A corner suite would be perfect."
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Michael W wrote a tip Dec 2019
1 contribution1 helpful vote
4.0 of 5 bubbles
"Try to not face the Highway"
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Not the right property for you?
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PRICE RANGE
HK$695 - HK$945 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay urbandale, urbandale extended stay
LOCATION
United StatesIowaUrbandale
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EXTENDED STAY AMERICA - DES MOINES - URBANDALE HK$656 (H̶K̶$̶8̶6̶7̶)

Frequently Asked Questions about Extended Stay America - Des Moines - Urbandale
Which popular attractions are close to Extended Stay America - Des Moines - Urbandale?
Nearby attractions include Breakout Games - Des Moines (3.3 km), Living History Farms (2.0 km), and Smash Park (7.6 km).
What are some of the property amenities at Extended Stay America - Des Moines - Urbandale?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Extended Stay America - Des Moines - Urbandale?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Des Moines - Urbandale?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Des Moines - Urbandale?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Des Moines - Urbandale?
Conveniently located restaurants include Mi Patria Ecuadorian Restaurant, Simon's J Benjamin's, and Biaggi's Ristorante Italiano.
Are there any historical sites close to Extended Stay America - Des Moines - Urbandale?
Many travellers enjoy visiting Living History Farms (2.0 km) and Val Air Ballroom (7.8 km).
Is Extended Stay America - Des Moines - Urbandale accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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