We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites Urbandale

Save
Share
8789 Plum Dr, Urbandale, IA 50322-6245
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotels.com
Expedia
Trip.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (6)
Room & Suite (22)
Dining (10)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Urbandale
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 11 hotels in Urbandale
Location
Cleanliness
Service
Value

See why so many travellers make Holiday Inn Express & Suites Urbandale their hotel of choice when visiting Urbandale. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

For those interested in checking out popular landmarks while visiting Urbandale, Holiday Inn Express & Suites Urbandale is located a short distance from Paragon Prairie Tower (2.3 mi) and Buccaneer Arena (2.6 mi).

Rooms at Holiday Inn Express & Suites Urbandale provide a flat screen TV and air conditioning, and guests can stay connected with free wifi.

In addition, while staying at Holiday Inn Express & Suites Urbandale guests have access to 24 hour front desk, beach chairs, and newspaper. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Holiday Inn Express & Suites Urbandale.

When you’re feeling hungry, be sure to check out Long John Silver's, which is a seafood restaurant that is popular with locals and out-of-towners alike.

Best of all, Holiday Inn Express & Suites Urbandale makes it easy to experience some great Urbandale attractions like Living History Farms, which is a popular historic site.

At Holiday Inn Express & Suites Urbandale, your comfort and satisfaction come first, and they look forward to welcoming you to Urbandale.

Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Newspaper
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business

Location

Full view
39Car recommended
Grade: 39 out of 100
24Restaurantswithin 1 km
2Attractionswithin 1 km
195Reviews5Q+A32Room tips
Traveller rating
  • 94
  • 63
  • 22
  • 9
  • 7
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Aviator_and_wife wrote a review Jul 2020
Oklahoma44 contributions11 helpful votes
From the moment we entered the lobby, and received a "We will be right with you"... To the morning "Come again" ... We were please with our stay. Tay welcomed us, and we are so glad she is the one training new staff. She is fun, a great sense of humor, and very customer oriented. The room was large, clean, comfortable. The policies in place for Covid times are reasonable. We will come again!
Read more
Date of stay: July 2020Trip type: Travelled as a couple
Helpful
Share
Maria C wrote a review Jun 2020
2 contributions
A reservation was made yesterday June 12, 2020 at 9:42 pm for one night at this holiday inn in Urbandale, IA through Trip.com. Somehow the date was changed to June 15th and we didn't find out until arriving to the Holiday Inn at 1:00 am from Colorado which now was June 13th. Holiday Inn staff member would not do anything to help get us into the room since obviously something had happened with the dates. We called Trip.Com and they also tried negotiating some arrangements so the we could get a room and rest. Holiday Inn staff member DID NOT WANT TO HELP. He said you have to pay again to get the room at 1:00 am. We had to pay again and we just can't believe this happened where money is more important than taking care of the customer. We will NEVER AGAIN deal with HOLIDAY INN.
Read more
Date of stay: June 2020
Rooms
Cleanliness
Service
Helpful
Share
Julie S wrote a review Oct 2019
Renton15 contributions4 helpful votes
This location is only a few years old, and it is clean, comfortable, and contemporary. The beds and pillows are so comfy, and the two elevators are large and quick. Breakfast selection is abundant, and the dining area/lounge is spacious. We enjoyed the pool and hot tub. Easy access to the freeway and restaurants within walking distance. Highly recommended.
Read more
Date of stay: October 2019Trip type: Travelled with family
Helpful
Share
Netti K wrote a review Oct 2019
2 contributions
Clean, comfortable, and very good staff. We were impressed with night front desk, Brennen! He was very helpful and took care of us. We were a large group and if we needed something he was there to assist us. Would definitely stay here again and recommend to others.
Read more
Date of stay: October 2019Trip type: Travelled with family
Helpful
Share
Response from hiexurbandale, General Manager at Holiday Inn Express & Suites Urbandale
Responded 8 Oct 2019
We are happy to hear you had a great stay with us! Thank you for sharing such a great review and rating! We look forward to seeing you again!
Read more
marshalnk wrote a review Sep 2019
Lincoln, Nebraska274 contributions87 helpful votes
We stayed at the Holiday Inn Express in Urbandale, Iowa August 28 for one night. I had phoned and Octavia was very helpful in getting me a handicap accessible room. The room was very large and immaculate. Brennan, was very friendly at check in. We walked next door to an Arby's for a quick sandwich. I was very impressed with the indoor pool. The temperature was excellent. My only wish would have been larger towels and a clock in the pool area. Bedding was very comfortable and towels in bathroom were large. Breakfast was good and you had a variety of choices Excellent stay and will suggest this to my clients. Octavia was there in the morning when we checked out and she was friendly too.
Read more
Date of stay: August 2019
Rooms
Service
Sleep Quality
Helpful
Share
Response from hiexurbandale, General Manager at Holiday Inn Express & Suites Urbandale
Responded 12 Sep 2019
marshalnk, Thank you for such great feedback regarding your stay with us here at the Holiday Inn Express and Suites Urbandale. We are happy to hear you enjoyed your visit! It is always nice getting compliments about our staff as well! We appreciate our team and are grateful you noticed how awesome Octavia and Brennan are! We look forward to seeing you again in the future!
Read more
Previous
PRICE RANGE
US$104 - US$177 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIowaUrbandale
NUMBER OF ROOMS
93
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Holiday Inn Express & Suites Urbandale
Which popular attractions are close to Holiday Inn Express & Suites Urbandale?
Nearby attractions include AMC (0.8 km) and The Cab Johnston (0.7 km).
What are some of the property amenities at Holiday Inn Express & Suites Urbandale?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Express & Suites Urbandale?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Urbandale?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Urbandale?
Conveniently located restaurants include Texas Roadhouse, Ruby Tuesday, and Starbucks.
Are there opportunities to exercise at Holiday Inn Express & Suites Urbandale?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Urbandale?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Urbandale offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Urbandale?
Many travellers enjoy visiting Living History Farms (4.7 km) and Val Air Ballroom (7.7 km).
Is Holiday Inn Express & Suites Urbandale accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.