TownePlace Suites by Marriott Des Moines Urbandale
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 05/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TownePlace Suites by Marriott Des Moines Urbandale
Updated 05/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 4 hotels in Johnston
Location
Cleanliness
Service
Value
Feel at home at The TownePlace Suites Des Moines/Urbandale. Our extended-stay hotel in Johnston, Iowa is minutes from restaurants, entertainment, several shopping malls including Jordan Creek Town Center, and the office headquarters for John Deere Credit, DuPont/Pioneer, Rain and Hail Insurance, and Camp Dodge. Start each day off right with a complimentary hot breakfast buffet and take advantage of tea and coffee served throughout the day.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Car hire
Taxi service
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Location
Full view
39Car recommended
Grade: 39 out of 100
25Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
8800 Northpark Dr, Johnston, IA 50131
Getting there
Car HireSee all Johnston car hire
234Reviews4Q+A58Room tips
Reviews
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What a nightmare after a 13 hour drive and looking forward to a relaxing evening. Non personable check in and walked in to a sauna of a room 405. The HVAC was trying but could not get the room below 74 humid degrees. The filter and coils were plugged solid with some sort of yuck and I tried cleaning both to help, pictures can be provided. The window would not fully close so I used a kitchen knife to wedge under the bottom to close the gap a bit. Plastic bag frozen to the bottom of the freezer, vent in the bathroom kept making a rhythmic clanking noise, fan off or on, some sort of device on the wall that would blink a bright green 20 times and then stay on for a period and then go back to blinking. Asked for another room and wanted to inspect it first which for some reason could not be done because there was only one employee there for some reason?? I called Marriott customer service and they were no help. Needless to say we both had a sleepless night listening to the overworked HVAC and that is also how I know the device on the wall blinked bright green, kind of like counting sheep, from not being able to sleep, I did throw a towel over it to soften the strobe effect. We finally gave up early in the AM and got the heck out so we could enjoy the coolness of the vehicle AC and push through to Detroit. The was a debacle of a Marriott stay and I stay at a lot of Marriott properties for work and pleasure. The facility is well past it prime and unfortunately we had to experience this after a long day on the road.…
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Date of stay: August 2022Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
This is a late review from Dec 2021. We spent 4 nights in the hotel, in 2 different periods so 2 different rooms . First 3 nights in a 4th floor room, which definitely seemed nicer and cleaner. For some reason not consistent experience in the 2nd floor room. So speaking for the first nights, we enjoyed very much. Great staff specially management, which were very accomodating for our situation and to the many luggages we had brought. Room is good size and equiped with kitchen for longer stays. We had an issue with AC that was fixed very fast after we let them know. I’d say it is a very good option for travellers in the region.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from TownePlace Suites Des Moines, General Manager at TownePlace Suites by Marriott Des Moines Urbandale
Responded 3 weeks ago
Dear Juliana2011, On behalf of the entire hotel team, I want to thank you for sharing about your most recent experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Respectfully, Samanta Cox Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mini apartments that are tastefully decorated. Very clean!! Shampoo, conditioner, and body wash mounted in the tub enclosure. Nice quality. Breakfast was excellent! Wide variety of hot and cold items that were kept well stocked by a friendly attendant. Safe and clean neighborhood. Definitely would stay again.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TownePlace Suites Des Moines, General Manager at TownePlace Suites by Marriott Des Moines Urbandale
Responded 20 Jul 2022
Dear Nomad062_10, On behalf of the entire hotel team, I want to thank you for sharing about your most recent experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Respectfully, Samanta Cox Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband was REALLY cranky when we pulled up to TownePlace Suites. The receptionist, Taylor, was so fun and welcoming. We got a great room (who knew they all had stoves and refrigerators) and even though it was facing I-80, it was quiet. Taylor suggested the 1908 Draught House which was walkable which was perfect. The next morning, Taylor wasn't working but the male receptionist (didn't catch his name) was equally personable. Great breakfast and 3 different strengths of coffee!! We didn't bring our dog but I saw dogs there so it must be dog friendly. We are returning. Goodbye La Quinta.
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Date of stay: June 2021
Value
Rooms
Service
Room Tip: Even though we stayed facing the highway, I'd probably ask for one facing the street for even...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from TownePlace Suites Des Moines, General Manager at TownePlace Suites by Marriott Des Moines Urbandale
Responded 2 Jul 2022
Hello DelhiDenise, Thank you for your 5 out of 5 Review! We are so glad to hear that you enjoyed your stay. We look forward to your next stay with us! Sincerely, Samanta Cox Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for the first time, but will likely not be the last. Good location to a major route on the west side of Des Moines and directly off of I-80, this gives fast access to a large part of the city and is very easy to find. Good sound insulation, even though we could see the Interstate from our room, there was no hint of noise from it.
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Date of stay: January 2021
Value
Service
Sleep Quality
Room Tip: Odd rooms face south to the freeway
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from TownePlace Suites Des Moines, General Manager at TownePlace Suites by Marriott Des Moines Urbandale
Responded 3 Feb 2021
Hello, We are so glad to hear that you enjoyed your stay and found the location to be satisfactory. We look forward to your next stay with us! Sincerely, Selena Barker Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked via online. Easy and affordable price. Requested extras (towels/toothbrush/razor ) all waiting at check in desk. Rooms was clean but table too large for area and club chairs were awkward. We were also facing outside main entrance with bright light -good thing black out drapes were there. Not told we needed to make reservation for fitness and pool. 2nd time passing through this year both were okay for short term
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from TownePlace Suites Des Moines, General Manager at TownePlace Suites by Marriott Des Moines Urbandale
Responded 15 Oct 2020
Hello, Thank you for your 4 out of 5 Review! We are so glad to hear that you enjoyed your stay. We look forward to your next stay with us! Sincerely, Selena Barker Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a brief 2-night stay and the location was ideal. The hotel was just off the freeway and the rooms were clean and spacious. Breakfast was included (bottled water, fruit and an energy bar) given the hotel no longer has a hot breakfast due to COVID-19. The room had plenty of outlets for plug-in of devices. Overall a comfortable stay.
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Date of stay: July 2020
Value
Rooms
Service
Room Tip: North facing room away from the freeway
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
24 Helpful votes
Helpful
Response from TownePlace Suites Des Moines, General Manager at TownePlace Suites by Marriott Des Moines Urbandale
Responded 15 Oct 2020
Hello, Thank you for your 4 out of 5 Review! We are so glad to hear that you enjoyed your stay. We look forward to your next stay with us! Sincerely, Selena Barker Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved this place. The staff was very friendly and helpful. Lots of amenities including board games and cookware. We got upgraded to a 2-room suite with a pullout bed which was awesome. The kitchen is a real kitchen where you can cook. Close to lots of restaurants and Starbucks.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from FHGdmt, Front Office Manager at TownePlace Suites by Marriott Des Moines Urbandale
Responded 3 Mar 2020
Hello, Thank you so much for your 5 Star Trip Advisor Review! We are excited to hear that you had a lovely stay and the staff was so friendly and helpful. TownePlace Suites is one of the few brands that offer a Something Borrowed Program where we have larger appliances, board games, etc. for our guest to use during their stay. We are glad to know that we have guests like yourself that was able to use these for your convenience. We do look forward to your next visit with us in the near future! Sincerely, Selena Barker Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is convenient off I35/80 It is impeccably kept inside and out Facilities are exactly what you see in photos Room was comfortable beds were soft for us personally We had room that faced highway & there was some noice but muffled. Hot tub and pool area was clean Breakfast was predictable but adequate . All staff was friendly and helpful. We will come back
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from TownePlace Suites Des Moines, General Manager at TownePlace Suites by Marriott Des Moines Urbandale
Responded 15 Oct 2020
Hello, Thank you for your 5 out of 5 Review! We are so glad to hear that you enjoyed your stay. We look forward to your next stay with us! Sincerely, Selena Barker Assistant General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was amazingly accommodating! After an eventful day pulling a travel trailer that had tire blowouts, we pulled in after midnight. Dave Y. At the front desk was very kind and welcoming! After our long day, he went out of his way to help us settle in for the night!! Will definitely return!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FHGdmt, Front Office Manager at TownePlace Suites by Marriott Des Moines Urbandale
Responded 10 Feb 2020
Hello, We are so happy that you had an amazing stay and Dave was very accommodating! We are sorry to hear that you had an unpleasant trip and glad that we could at least make things pleasant for you during your stay. We are looking very forward to your next return with us and hope that we can give you another great experience. Sincerely, Selena Barker Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$116 - US$144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
townplace suites urbandale hotel johnston, towneplace suites johnston
LOCATION
United StatesIowaJohnston
NUMBER OF ROOMS
116
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Claim Your Listing Frequently Asked Questions about TownePlace Suites by Marriott Des Moines Urbandale
Which popular attractions are close to TownePlace Suites by Marriott Des Moines Urbandale?
Nearby attractions include AMC (0.6 km) and The Cab Johnston (0.4 km).
What are some of the property amenities at TownePlace Suites by Marriott Des Moines Urbandale?
Some of the more popular amenities offered include an indoor pool, free breakfast, and a fitness centre.
Which room amenities are available at TownePlace Suites by Marriott Des Moines Urbandale?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at TownePlace Suites by Marriott Des Moines Urbandale?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at TownePlace Suites by Marriott Des Moines Urbandale?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites by Marriott Des Moines Urbandale?
Conveniently located restaurants include Texas Roadhouse, Cozy Cafe, and Ruby Tuesday.
Are there opportunities to exercise at TownePlace Suites by Marriott Des Moines Urbandale?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at TownePlace Suites by Marriott Des Moines Urbandale?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites by Marriott Des Moines Urbandale?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does TownePlace Suites by Marriott Des Moines Urbandale offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to TownePlace Suites by Marriott Des Moines Urbandale?
Many travellers enjoy visiting Living History Farms (5.0 km).