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About
#13 of 53 hotels in Des Moines
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Enjoy comfort and convenience at Des Moines Marriott Downtown, an elegant hotel in Des Moines, Iowa ideally located in the downtown business district just four miles from the airport and connected to the Iowa Events Center and Wells Fargo Arena by skywalk. We are one of the most ideally located downtown Des Moines hotels. Dine at the delectable on-site Rock River Grill and Tavern, or discover the innovative City Center Lounge for casual downtown libations. Guests can relax in our sparkling pool or coffee shop and stay connected with our business center and free wi-fi in public areas. Highlighted by 25,000 square feet of space, Des Moines Marriott Downtown is ideal for conferences, weddings, retreats and events of all sizes.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Evening entertainment
Car hire
Paid public parking nearby
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Wine / champagne
Tennis court offsite
Walking tours
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Dining area
Interconnected rooms available
Coffee / tea maker
Refrigerator
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Spanish
Location
82Good for walkers
Grade: 82 out of 100
43Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Contact
700 Grand Avenue, Des Moines, IA 50309
Getting there
Car HireSee all Des Moines car hire
576Reviews5Q+A99Room tips
Reviews
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From the very first employee we talked to on the driveway to the last guy I handed the key cards back to where all super friendly and very helpful! Hotel was very clean and quiet, seen someone wiping something down every time we walked around the hotel. Lots of things to see and do within walking distance, and the enclosed skywalk is attached to this property so you may not have to go out in the weather when exploring. The only minor complaint we had where the beds were firmer than we are used to. When back in Des Moines we will definitely stay here again.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The accommodation were great! Very spacious and well kept. We were just hoping the bar would be open and it wasn’t. We just really wanted a place close to relax and have a drink after long days at the hospital.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
jacksondc wrote a review Nov 2022
Washington DC, District of Columbia399 contributions267 helpful votes
I jumped to this hotel after the horrible experience at the Hilton Hotel Fort Des Moines. It was the opposite of the experience there. The valet staff were helpful and easy. The front desk was untrained and didn't care (but after the confrontation at the Hilton, this was welcome). The rooms were larger than expected and well appointed with the reno being really good. The car was always available. The location was fine. Easy in and easy out. It was the perfect no touch, no hassle hotel.
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Date of stay: October 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: South-facing rooms seem the best.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Chris Routson, Other at Des Moines Marriott Downtown
Responded 3 Nov 2022
jacksondc, thank you for allowing us the opportunity to welcome you to the Des Moines Marriott Downtown. We thank you for sharing the positive aspects of your experience with us and certainly apologize for our Front Desk staff's failure to deliver Marriott's true 'Spirit to Serve'. Please know we realize the importance for this lack of 'welcome' experience and assure you of our renewed focus to improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The low rating is due to the service at this hotel and nothing else. I felt that there was overall lack of care with the front desk workers. I went to the front desk to inquire about the list of charges on my account so far. Even before I was able to further explain my purpose, the young lady at the front desk cuts me off and explains something that I wasn’t even asking about. She was very rude and unprofessional.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Good day to you - I just wanted to see my feedback after a 2 day stay at the Des Moines Marriott downtown. Well, the experience was not positive….especially after staying 2 nights at Marriott Torrance and Farnum AutoGraph Omaha just this week. Here is my feedback: 1. This Marriott needs a ton of work - Cosmetic, Service and Execution 2. Checkin was nice, but NO information provided about Ambassador benefits, no information at all…. 3. Dirty, lobby area, elevator area just plain dirty 4. Room was nice…well done 2601 - but shower and toilet were not very functional….Shower pressure poor and toilet would not flush consistenly 5. Room was not cleaned….not touched up at all 6. No water in room, nothing 7. Restuarant (since club was closed over the weekend - which is ridiculous) was 1970’s…..drab, dirty and poorly lit. - Food selection was second rate…. - Coffee was terrible….which is not consistent with other Marriotts 8. Valet team were GOOD, nice and fast….so thanks for this. In conclusion, this location needs help, immediate help. I am from Des Moines, know the town well…but will never recommend or stay at this location. This Marriott does not represent the quality and service of Marriott….no way, not in anyway.…
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Date of stay: September 2022Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location downtown that was walkable to my meetings and to dinner. The whole lobby area is extremely spacious - I actually hosted a meeting there - and the bar was fine. The fitness center was a bit dated but it had ample equipment and you could get a full body workout in. The lounge for frequent stayers offered a great breakfast - good hot food and fruit. The elevators were speedy and the wifi was strong. The rooms were fine and I was able to get a good night's sleep. The only minor complaint was having to valet park and wait for the guy/pay the parking fee.
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Date of stay: August 2022Trip type: Travelled on business
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We just checked in for a two-night stay at this hotel for our daughter’s dance competition. My daughter and I are sharing a room with another dancer and her mom, so we specifically booked a room with two queen beds back in September 2021 for the event. Our email confirmation states that we are confirmed for a room with two queen beds. When we arrive, after driving for four and a half hours, we find that our room has one king bed. We ask about our reservation, and they tell us that that is the best available they have for us and that there is nothing else they can do. To say that we are disappointed is an understatement. It’s going to be a long weekend. 😩
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
As the dominant hotel in Iowa there is clearly a lot look for. Hotel in general was well run and is very clean. Rooms are pretty well sized and has great views. Elevators are a bit on the slow side. Only has one night and arrived rather late and had to deposit early so I don’t have all that much to say. But it does have plenty of potential and loads of room to improve. Biggest negative is that parking. is very expensive. WiFi is also great. It’s actually cheaper to park on the street and get a ticket than to go in the garage. I don’t know when I’ll be back here, but likely will stay here again if I do.
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: Not all elevators go to the top.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Routson, Other at Des Moines Marriott Downtown
Responded 14 Mar 2022
Thank you for your feedback regarding your recent stay with us at the Des Moines Marriott Downtown. We appreciate knowing what is important to you and look forward to welcoming you in the future. There are other parking options available at a lesser cost, there are two parking ramps within 1 block of the hotel (1 to the west on Grand, the other on Locust - entrance between 8th and 7th}, both are connected to the hotel via skywalk.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In a downtown business oriented Marriott I’m not expecting greatness but I don’t see myself returning to this hotel. It started with the front desk greeting, no smile, no pleasantries, just a command - “Last Name”. Barely acknowledged my Bonvoy status (which seems to becoming more typical across Marriott now that the hotel owners are their customers). Certainly no perks offered due to status. Arrive to my room, it’s clean but not to a standard I felt great about. I frankly felt the need to wipe the bathroom surfaces down myself. Toiletries bolted to the shower wall, two conditioners no shampoo and not tamper resistant bottles. Hotel didn’t seem full yet I was still somehow very close to the ice machine, which was open and noisy to the hallway. Rooms are very poorly lit as well, quite dark even with all the lights on. Breakfast in the morning, I only had a short amount of time so went to the lobby coffee shop. Very slow service, very limited selection and only shelf stable creamers for the milk. Bottom line, the place is fine but there are much better options for the money in Des Moines.…
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Came here for a tradeshow. Elite benefits included $10 Food and beverage as well as buffet breakfast. Conciege lounge had only drinks and chips. Room was quite adequate. Nice bed and linens. Staff attentive. Fitness center needed wipes and towels. Otherwise decent stay.
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Date of stay: October 2021Trip type: Travelled on business
Room Tip: Park across the street for $10. Starbucks is a few blocks away.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$169 - US$270 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
des moines marriott downtown hotel des moines, marriott des moines
LOCATION
United StatesIowaDes Moines
NUMBER OF ROOMS
413
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Claim Your ListingDES MOINES MARRIOTT DOWNTOWN - Updated 2023 Prices & Hotel Reviews (IA)
Frequently Asked Questions about Des Moines Marriott Downtown
Which popular attractions are close to Des Moines Marriott Downtown?
Nearby attractions include Downtown Farmers Market (0.2 km), The Temple for Performing Arts (0.3 km), and The Royal Mile (0.4 km).
What are some of the property amenities at Des Moines Marriott Downtown?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Des Moines Marriott Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Des Moines Marriott Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Des Moines Marriott Downtown?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Des Moines Marriott Downtown?
Conveniently located restaurants include Centro Restaurant, Fong's Pizza, and Django Restaurant.
Are there opportunities to exercise at Des Moines Marriott Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Des Moines Marriott Downtown located near the city centre?
Yes, it is 0.9 km away from the centre of Des Moines.
Are any cleaning services offered at Des Moines Marriott Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Des Moines Marriott Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Des Moines Marriott Downtown?
The staff speaks multiple languages, including English and Spanish.