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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#3 of 53 hotels in Des Moines
Location
Cleanliness
Service
Value
Travellers' Choice
At Surety Hotel Des Moines, we make a promise to offer unmatched service, incredible design, a superior level of hospitality and a one-of-a-kind Iowa experience for travelers and locals. With a deep commitment to your comfort, Surety offers simply sumptuous guestrooms, a contemporary restaurant, and several stunning gathering spaces, all created to set a new standard in Des Moines and beyond. We believe in combining the wide-armed welcoming spirit of the Midwest with the best modern hotel experience.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Street parking
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Happy hour
Outdoor dining area
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Room service
Safe
Minibar
Cable / satellite TV
Walk-in shower
Seating area
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English
Location
88Good for walkers
Grade: 88 out of 100
56Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
Contact
206 6th Ave, Des Moines, IA 50309
Getting there
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516Reviews1Q+A13Room tips
Reviews
Traveller rating
- 410
- 58
- 26
- 13
- 9
Time of year
Traveller type
Language
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Popular mentions
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Most Recent
This hotel is located in the heart of Downtown Des Moines with access lots of good restaurants and entertainment around. The rooms are so beautifully decorated and stock with essentials. We personally had a great stay. Staff was friendly and helpful all the time.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Streu, General Manager at Surety Hotel
Responded 4 days ago
cristinaloamie, thank you for the 5 stars! We love to hear that you enjoyed our location, found the hotel to be a beautiful respite and enjoyed our team throughout your stay. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
My husband and I loved the ambiance of The Surety. The lobby was warm and decorated beautifully. The gal that checked us in was very helpful and welcoming. We were very pleased with our room and how clean and cozy it was. The Surety is our new place to stay when we are staying in Des Moines!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Streu, General Manager at Surety Hotel
Responded 3 Jan 2023
sonjacarson, thank you for the 5 stars! We love to hear that you enjoyed your stay with us and found the team and hotel to be welcoming, comfortable and cozy. We can't wait to have you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel and restaurant. Convenient downtown location. The room was clean and had a great view. Check-in was off to the side so multiple people were walk through. Security seemed minimal to none. Parking was not included or valet an option. If i were traveling solo I wouldn’t recommend. There’s no direct entrance into the building.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Streu, General Manager at Surety Hotel
Responded 4 days ago
Dreamer34299386253, thank you for sharing about your recent experience. We are happy that you found your room to be clean and the property to be beautiful. For future stays, we do offer a rate inclusive of parking for our guests' convenience. We wish we were connected to our parking yet appreciate the charm and architecture of a historic building even more! Again, thank you for your candid feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We got married at the Surety a few weeks ago and it is an absolutely beautiful and a stunning venue. The service from Sergio and his team was wonderful. Everyone was so friendly and helpful and really made sure our day ran very smoothly. The servers even brought some of the appetizers out to us while we were having our photos taken during the cocktail hour which was just so sweet of them. The hotel housekeeping is extremely helpful and accommodating and the hotel beds are super comfy and if I could steal one, I would. :) We did have a small billing issue after the wedding was over, but the team at the Surety worked with me and it was resolved in a timely manner.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Streu, General Manager at Surety Hotel
Responded 6 days ago
AB99015, thank you for the review and sharing about your experience! We were honored to host your friends and family to celebrate your special day and look forward to being a part of celebrations for years to come. See you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was absolutely gorgeous. I was part of a wedding and would highly recommend this space. The staff was extremely accommodating (especially Ari - probably spelled wrong). They went above and beyond what we needed.
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Streu, General Manager at Surety Hotel
Responded 1 week ago
flahertyemily, thank you for the great feedback! We are so pleased to hear that you enjoyed your time at Surety and the wedding you were part of. Ari is amazing so we appareciate your shout out to her! We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is beautiful and the staff were all so nice. Surety king had amazing view of courthouse. We were worried because our room was right by elevators, but it was completely sound proof. Room service food was weak for the price and served with plastic utensils. Breakfast in the lounge was excellent!
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Streu, General Manager at Surety Hotel
Responded 1 week ago
JaneZ507, thank you for your great experience. We love to hear that you enjoyed your stay and found your room to be quiet and restful (amazing views don't hurt!). We appreciate the feedback on your room service order and will share that with the team to ensure we are able to deliver a higher quality. Thanks for choosing Surety Hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An oasis in downtown Des Moines: set in a wonderful historic building, the Surety rooms are lovely, quiet and very comfortable. Beautiful details (woodwork, wood floors, period tiles in the hallway) abound. Professional and welcoming staff assisted us. And there's also a great restaurant & coffee bar within the hotel; so everything one needs is there. Parking is available nearby, too.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Streu, General Manager at Surety Hotel
Responded 1 week ago
Global17278266008, thank you for the rave review. We are so happy that you enjoyed your stay and found the room quiet and comfortable. We love to hear our team was able to take great care of you while you took advantage of our restaurant and coffee bar. We look forward to having you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great stay and amazing amenities in the hotel, with the exception that there should be coffee available in the rooms (rather than in the lobby). Close to everthing in downtown. Great food and beverage service onsite. Will return for another stay.
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Streu, General Manager at Surety Hotel
Responded 2 weeks ago
40stanb, thank you for the great review. We are pleased that you enjoyed your time with us and found the location to be convenient. We appreciate the feedback on the coffee maker in the guest room and will take that under advisement. We look forward to having you back with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was very nice. Room was clean, beds were comfortable. The hot water was a little substandard. Hotel personnel were friendly and helpful. The one real disappointment was that I was charged $22 for parking. This should have been disclosed during the booking.
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Streu, General Manager at Surety Hotel
Responded 2 weeks ago
fzrules, thank you for sharing about your recent experience. We appreciate the feedback about our rooms and the team. Sorry to hear that you weren't expecting the $22/night parking fee. While this information is on our website, we will take a look to see if we can make it more prominent to alert our guests prior to arrival. We hope you will come stay with us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved the hotel itself. It is beautiful. I would say that the customer service lacked. It was clear that I couldn't find where to check in. The person that finally helped me watched me walk around lost asking people for assistance before she came over and checked me in. Then when we went to the restaurant the host was on the phone, didn't acknowledge our presence, just kept on with her convo on the line. Our waiter was kind and attentive-a really good guy. The food was too trendy for our taste.
Read more
Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allison Streu, General Manager at Surety Hotel
Responded 2 weeks ago
480jenniea, thank you for sharing about your experience. We are so sorry that you didn't receive the amazing service that our associates are known for. We are sharing your feedback with our guest services and restaurant team and will work to make improvements. We do appreciate hearing that your server was kind and attentive. We appreciate the feedback and hope you will come visit again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$131 - US$205 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIowaDes Moines
NUMBER OF ROOMS
137
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Frequently Asked Questions about Surety Hotel
Which popular attractions are close to Surety Hotel?
Nearby attractions include Downtown Farmers Market (0.1 km), Des Moines Civic Center (0.4 km), and Science Center of Iowa (0.4 km).
What are some of the property amenities at Surety Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Surety Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Surety Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Surety Hotel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Surety Hotel?
Conveniently located restaurants include Centro Restaurant, Fong's Pizza, and Django Restaurant.
Are there opportunities to exercise at Surety Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Surety Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Des Moines.
Are any cleaning services offered at Surety Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Surety Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Surety Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.