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Residence Inn by Marriott Indianapolis Airport

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Traveller (42)
Room & Suite (19)
Dining (4)

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About

#75 of 190 hotels in Indianapolis
Location
Cleanliness
Service
Value
Residence Inn by Marriott Indianapolis Airport is an all-suite property that is a comfortable extended-stay hotel offering a complimentary airport shuttle. Enjoy hotel amenities, including free upgraded Wi-Fi, an outdoor patio and fire pit, a fitness center, and an indoor pool. Each of our pet-friendly hotel suites includes 50% more space than a standard room, with flat-screen TVs, fully equipped kitchens, and a grocery shopping service. Whether you’re looking to relocate or are just visiting, come home to our extended-stay hotel near Indianapolis airport.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Horseback riding
Mini golf
Kids stay free
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Tennis court
Bowling offsite
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
Salon
BBQ facilities
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
211Reviews2Q+A28Room tips
Traveller rating
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Smithers_TN wrote a review Aug 2022
Collierville, Tennessee349 contributions113 helpful votes
Everyone I interacted with from the front desk to breakfast was extremely helpful and is the only reason I don't give this location a rating of 1 (Terrible). After my airline canceled my flight I had to pay a premium to stay here. They did put me in a suite but upon walking into the room on a 95-degree day Westward facing room I found they had the AC off and it the room was at least 85 degrees and smelled awful. It was the only room they had so I had to stay. The hotel is close to a busy intersection so I would say make sure you have a noise app installed. As a long-time Marriott member, I would not recommend staying here.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JustFlyin wrote a review May 2022
Kodiak Island, Alaska68 contributions130 helpful votes
This is a very average Residence Inn. Poorly maintained grounds, hotel shuttle not worth taking, next to a loud freeway, generally clean rooms but don't look too hard. I stayed here for a couple nights recently while in town for business recently. There was a line to check in and the guy checking people in was very nice and helpful, but the girl (Alex) was busy loving up on her male friend in front of the front desk while the line kept growing. It was very awkward to say the least. I'm not easily offended but in front of guests while checking in was not the time or place. I really wish Marriott properties would get on the ball with contactless check in and mobile keys. Hilton has had it system wide across all brands since 2018... it's time to get with the times. Overall, it
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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HannanBrowne wrote a review Jun 2021
42 contributions5 helpful votes
The Room was dusty and it was quiet cramped getting the porter's cart to the room but overall OK room, convenient to interstate, but the neighborhood looked a little sketchy. Staff was friendly and efficient.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Julia D wrote a review Mar 2021
Saint Louis, Missouri47 contributions8 helpful votes
The most amazing people work at this property. Michael and Tammy, Thank you for doing customer service RIGHT😁 Michael thank you for going above and beyond! Tammy Thank you for getting me checked in quickly despite the issues😁
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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stevehpi wrote a review Jul 2020
14 contributions4 helpful votes
This hotel is in bad shape. As some others have written. Bird poop on outside door. Staff not wearing masks. Rack inside closet half way off the wall. I took pictures just in case someone doesn’t believe me. Save your money and stay at a cheaper hotel.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Doug Scott, General Manager at Residence Inn by Marriott Indianapolis Airport
Responded 10 Jul 2020
Stevehpi Thank you so much for staying with us at the Residence Inn by Marriott Indianapolis Airport I was able to review the feedback you left for us and I greatly appreciate you sharing all of this information. We have many cleaning processes in place and we are ensuring that the staff are following these processes as well. We will share your feedback with the team as well as walking through the room you stayed in with great detail. We are definitely in a time of our lives where there are fast changes upon us that need to take place to ensure the safety of our Guests and Associates. With that being said we are committed to these changes 100%. Thank you again for sharing this valuable information. It is through comments such as yours that we can improve our service to all our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linda Dodd wrote a review Feb 2020
Indianapolis, Indiana29 contributions2 helpful votes
I've stayed at high-end Marriotts around the world, including the one one the Champs Elysees in Paris, but I was pleasantly surprised to receive the best service and customer care from Douglas Scott and Priscilla. Mr. Scott accommodated some special requests I had, even before check-in. Priscilla anticipated my every need and then some during my stay. The airport shuttle arrived exactly when scheduled and the park and fly option got my trip off to a wonderful start. I will definitely stay here again.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Davin D wrote a review Jan 2020
San Antonio, Texas897 contributions257 helpful votes
The hotel needs a better business model. The website doesn’t clearly detailed the shuttle bus times. Then we were told the shuttle was on his way to pick us up an hour later than we were told they were closed already or stop running. Then we got to the hotel we’re supposed to get credited our stay which I still never happened call and speak to the manager they said they were going to credit our stay and I still hasn’t happened so next time I’m in town I’ll just stay somewhere else.
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pioneer06906518124, General Manager at Residence Inn by Marriott Indianapolis Airport
Responded 13 Jan 2020
Dear Davin D, Thank you for sharing your feedback about your recent stay at our hotel. We’re sorry your experience didn’t match your expectations. Our shuttle service is an important part our service and I am sorry that we did not execute it successfully. What you experienced is not common and we can do better. Please reach out to me with any other comments you might have. I hope we have the opportunity to serve you in the future. Sincerely, Doug Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patrice W wrote a review Oct 2019
Roanoke, Virginia37 contributions5 helpful votes
We checked into the hotel to stay close to airport for early morning flight. Wow what unbelievable customer service. From check in with Bryn to the next morning with Rebecca, Kathy and Panda who despite the very early morning made sure we got coffee and breakfast food. Even at 5am they did this and not supposed to start until 0700. Phenomenal!! Thank you. Marriott is lucky to have such dedicated employees!!!
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rick E wrote a review Sept 2019
Ellijay, Georgia29 contributions13 helpful votes
I booked a reservation at this hotel because it was close to the airport and I had an early flight out the next day. I was immediately taken aback at the room rate of $174 a night but guessed it must be a very nice property conveniently located to the airport. Was I ever wrong. First, the good. The staff was very friendly and courteous. There was even an unexpected turn down service when I returned from dinner. From there everything went off the rails. From the outside, the hotel appears somewhat nice but it ends when you walk through the front door. Your immediate impression is that this is an old property. The elevator is about the size of a broom closet. Thankfully, I didn't have a luggage cart. When the elevator door opened, there was a vacuum cleaner inside. And
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Isabella C wrote a review Sept 2019
San Francisco, California5 contributions1 helpful vote
I will make this short and to the point! I reserved a room for a 2-week stay, someone thought it was a great idea to choose another hotel for me for the first 4 days, that was much cheaper and I would only give them a rating of 2. I was totally pissed off, mainly because no one bothered to even try to reach out to me to let me know what to expect upon arrival. While, again, this is only a very small piece of the story, it gets as worse as you might imagine. I suffered those four days and can't get them back no matter what (Thanks Tammy Wade!!!!). I do want to commend the Joshua for such a professional interaction..YOU should be promoted AND win employee of the Year!!! and Douglass Scott for going the extra mile to clean up someone else's mess. Thank you Priscilla and Rena (the
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
HK$1,079 - HK$1,548 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn indianapolis, indianapolis residence inn
LOCATION
United StatesIndianaIndianapolis
NUMBER OF ROOMS
95
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RESIDENCE INN BY MARRIOTT INDIANAPOLIS AIRPORT - Prices & Hotel Reviews (IN)