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Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area

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Traveller (55)
Room & Suite (54)
Pool & Beach (9)
Overview
Hotel website
5855 Rockville Rd, Indianapolis, IN 46224-9120 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star accommodation
Additional information
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Offers from Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area
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Reviews (341)
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338 results
Traveller rating
178
96
27
19
18
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Time of year
LanguageEnglish
178
96
27
19
18
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All reviews front desk sam's club room was clean jacuzzi tub sink area nice pool nice breakfast the breakfast area the general manager upon check hotel staff elevator shuttle hie interstate speedway microwave
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1 - 5 of 338 reviews
Reviewed 2 days ago via mobile

They forgot to put my wakeup call in the computer and as a result I missed flight. No apology at all and then they even kicked me off the next airport shuttle because it was full. I will not stay here again.More

Thank Missy J
Response from George R, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded yesterday

Dear Missy J, Thank you for your review. We typically have chargers for your phone if you leave yours at home. Many people are able to set their phones to alert them that it is time to rise in the morning. Our system does not...More

Hotel's Favourite
Reviewed 19 June 2018

We drove here from Fort Wayne, paid to park our car for 8 days, and took the shuttle to and from the Indianapolis Airport. All was well. You sign up for the airport shuttle time upon arrival, so be aware that if another family has...More

1  Thank Leguizamo
Response from Wendy B, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded 19 July 2018

Thank you for the great review, we work to provide everyone a great experience. We hope to welcome you back soon.

Reviewed 1 week ago via mobile

I stayed here because my company picked the hotel but I wouldn’t stay there again. I arrived late and free shuttle takes forever as you need to call when you arrive and then wait for him. Other hotel buses passed by more than once as...More

Thank JeffinPuglia
Response from George R, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded yesterday

Dear Jeff, Thank you for your review.

Reviewed 4 weeks ago via mobile

We stayed here to park and catch a flight to Orlando for a Disney Cruise. Very clean and nice with very friendly staff. Nice pool and great places to eat nearby. Moderately priced with parking included makes it a very good deal.

Thank Doug and Jill S
Response from George R, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded 2 weeks ago

Thank you for the nice review. We are happy that you included us in your travels and enjoyed your stay. We hope to welcome you back soon.

Reviewed 4 weeks ago

We stayed for a weekend recently for a funeral. The rooms were dated, but nice. The pain problem was the parking situation. The hotel shares a parking lot with another hotel. We got in late both nights and ALL the parking spaces were full except...More

Thank Greg A
Response from George R, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded 2 weeks ago

Thank you for your review. We hope you will consider us the next time your travels bring you to Indy.

View more reviews
About
Description
Conveniently located near Indianapolis Motor Speedway, Banker's Life Fieldhouse, Lucas Oil Stadium, Victory Field, Lucas Oil Raceway Park, 8 Second Saloon and the NCAA Hall of Champions.Enjoy our proximity to downtown More Indianapolis, Indiana Government Center, Indianapolis Convention Center, as well as Butler University, University of Indianapolis and Indiana University-Purdue University Indianapolis (IUPUI).Take advantage of our excellent customer service, 24hr Airport Shuttle or our popular packages including Park, Sleep & Fly. Come visit us! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
94
Price range
US$102 - US$244 (Based on Average Rates for a Standard Room)
Formerly known as
Comfort Inn & Suites West
Also Known As
Comfort Inn & Suites West Hotel Indianapolis
,
Comfort Inn And Suites West
,
Comfort Inn West
,
Comfort Inn Indianapolis
,
Indianapolis Comfort Inn
Location
United States > Indiana > Indianapolis
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
94
Price range
US$102 - US$244 (Based on Average Rates for a Standard Room)
Formerly known as
Comfort Inn & Suites West
Also Known As
Comfort Inn & Suites West Hotel Indianapolis
,
Comfort Inn And Suites West
,
Comfort Inn West
,
Comfort Inn Indianapolis
,
Indianapolis Comfort Inn
Location
United States > Indiana > Indianapolis
Photos
Traveller (55)
Room & Suite (54)
Pool & Beach (9)
Dining (8)
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Questions & Answers
Ask a question
Annmarie P
19 January 2018|
AnswerShow all 2 answers
Response from WendyB3691 | Property representative |
We have a large heated indoor pool. Unfortunately, we do not have a separate pool for toddlers or infants.
0
Votes
Annmarie P
19 January 2018|
AnswerShow all 2 answers
Response from Tootsie20 | Reviewed this property |
no
0
Votes
Neondra B
7 September 2017|
AnswerShow all 2 answers
Response from WendyB3691 | Property representative |
The Presidential and Executive Suites include the whirlpool and we have a king with whirlpool tub also. If you would like to call the hotel directly we can help to book one for you. 317-554-0900. Thank you! Sarah... More
0
Votes
Room Tips
"room was stinky, try to cover with SPRAY CLENERS"
wildkat2000
19 Aug 2018
Read review
"Be a IHG rewards club member for room updates....Rooms on the 4th floor are the best"
nancycQ3273EU
7 Jul 2018
Read review
"Call to make sure you'll get what you expect"
Dave_R_43068
7 Jun 2018
Read review
"Rooms are gross. Don't stay here."
foofooragweed
19 Mar 2018
Read review
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