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Sheraton Indianapolis Hotel at Keystone Crossing

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Traveller (88)
Room & Suite (59)
Dining (10)
Overview
Visit hotel website
8787 Keystone Xing, Indianapolis, IN 46240-2108 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit hotel website
Offers from Sheraton Indianapolis Hotel at Keystone Crossing
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Reviews (1,006)
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993 results
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468
307
123
45
50
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All reviews fashion mall the club lounge free parking garage cheesecake factory high end mall nice mall starbucks coffee shopping and restaurants lobby bar comfortable beds north side business trip checking in fitness center enjoyed my stay elevator saks
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1 - 5 of 993 reviews
Reviewed 2 days ago via mobile

I booked this hotel for what was supposed to be a one night work stay. Unfortunately, by the time I checked in I had come down with the full blown flu! Guest services helped me extend my stay and sent hot tea and Tylenol to...More

Thank Maps06135239301
Hotel's Favourite
Reviewed 16 September 2018 via mobile

We stayed at this hotel because we were going to a concert at the Rouff Mortgage Center - which was about 30 min away. The hotel was nice, lots of room, and we even had a decent view of lake. Room service staff was great...More

Thank mckenzim1322
Response from Mike S, Director of Operations at Sheraton Indianapolis Hotel at Keystone CrossingResponded 19 September 2018

Michelle W, Thank you for the great review! We are happy to hear you enjoyed your stay and hope your concert was great. We are centrally located for any activies you may want to do in Indianapolis. We hope to see you again soon!

Reviewed 2 weeks ago via mobile

Very Nice Hotel the Staff is very nice. However they offer no coffee in the lobby, they charge for parking. Talk about feeling Nickled and Dimed. You pay a premium to stay at a nice hotel. Only to have them keep putting their hands in...More

Thank bbkkll44
Response from Mike S, Director of Operations at Sheraton Indianapolis Hotel at Keystone CrossingResponded 1 week ago

bbkkll44, Thank you for the nice comments about our staff, we pride ourselves on providing great service. I'm sorry you found the charges for our Starbucks and secured covered parking garage as nickeled and dimed, however we feel that these are premium services. We do...More

Reviewed 3 weeks ago

My wife made a reservation thru her work to stay at this hotel. She called the hotel at 8 pm to tell them she was coming in later, around 10pm. She asked if that would be a problem and was told no. She showed up...More

Thank Daydream614271
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 3 weeks ago

Hello Joe, Thank you for taking the time this morning to discuss this situation with me over the phone. I truly appreciate your zeal for your spouse, knowing if I were in the same situation I would have responded similarly, albeit I probably would not...More

Reviewed 5 weeks ago via mobile

I’ve always considered this a reliable hotel when traveling for business, it after my last few visits, this is likely changing. During my visit this weekend, I was immediately blown away by the odor of the lobby. It smells like carpet deodorizer is being heavily...More

Thank IrishBelle05
Response from Mike S, Director of Operations at Sheraton Indianapolis Hotel at Keystone CrossingResponded 4 weeks ago

IrishBelle05, I'm sorry that your recent experience wasn't what you have become to expect with our hotel. We have shared your feedback with our team so they understand the importance of provding a better experience for our guest. I do hope you will allow us...More

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About
Description
Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. Our hotel in Indianapolis, Indiana has 33 meeting spaces, including More a 7,845 sq ft ballroom. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
395
Price range
US$102 - US$300 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Indianapolis Hotel
,
Indianapolis Sheraton
Location
United States > Indiana > Indianapolis
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
395
Price range
US$102 - US$300 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Indianapolis Hotel
,
Indianapolis Sheraton
Location
United States > Indiana > Indianapolis
Photos
Traveller (88)
Room & Suite (59)
Dining (10)
Business Centre & Event Rooms (5)
Nearby
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TownePlace Suites Indianapolis Keystone
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Nearby RestaurantsSee all 2,611 nearby restaurants
Seasons 52
654 reviews
.36 km away
Sullivan's Steakhouse
300 reviews
.28 km away
The Cheesecake Factory
438 reviews
.18 km away
Cafe Patachou
91 reviews
.27 km away
Nearby AttractionsSee all 371 nearby attractions
The Keystone Fashion Mall
108 reviews
.20 km away
Fastimes Indoor Karting
43 reviews
.91 km away
Landmark's Keystone Art Cinema
9 reviews
.20 km away
Wine and Canvas
38 reviews
.40 km away
Questions & Answers
Ask a question
wandam248
14 February 2018|
AnswerShow all 5 answers
Response from Mike S | Property representative |
Hello, you can book your rooms and then in the comments section request the adjoining rooms. There is no way to actually book adjoining rooms. Alternatively you can contact us directly at the hotel and we can ensure you... More
1
Vote
Paula C
30 March 2017|
AnswerShow all 2 answers
Response from Mike S | Property representative |
Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
1
Vote
Amanda H
2 January 2017|
AnswerShow all 2 answers
Response from SheratonIndy | Property representative |
Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
1
Vote
Room Tips
"We had a room over looking the front no issues with noise"
stellaluna45
22 Sep 2018
Read review
"Away from elevators"
BethChicago
17 Sep 2018
Read review
"Dirty Towels"
691xianc
4 Jun 2018
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"Club level rooms are very nice, also those one higher level have nicer views."
Northspoon
30 May 2018
Read review
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