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25/2/2018 26/2/2018
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    Sheraton Indianapolis Hotel at Keystone Crossing

    8787 Keystone Xing, Indianapolis, IN 46240-2108
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    25/2/2018 26/2/2018
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    Traveller (70)
    Room & Suite (37)
    Dining (10)
    Overview
    • Excellent50%
    • Very good31%
    • Average12%
    • Poor3%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Indianapolis Hotel at Keystone Crossing
    Special Offer: Breakfast for 2 Included
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    Rooms
    25 Feb26 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (946)
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    1 - 5 of 933 reviews

    Reviewed 4 days ago

    My husband and I stayed at the Sheraton at Keystone Crossing last week, and the location was great. We were within walking distance of the mall and several good restaurants. There were a few hiccups with the check in process, but Mike met with me...More

    1  Thank Julie S
    Response from Mike S, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded yesterday

    Julie S, Thank you for the feedback on your stay and we look forward to having you back as our guest soon. Thank you,

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    I was a vendor at the Bridal Expo in Carmel today, and we were lucky enough to be boothed right next to the Sheraton booth. The two ladies running the show were the two sweetest women I’ve ever met. Michelle Love is the catering sales...More

    Thank Lacey8807
    Response from Mike S, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 2 weeks ago

    Lacry8807, Thank you for the great feedback on our team. We are thankful to have them on our team. We look forward to seeing your again in the future. Best,

    Reviewed 6 days ago via mobile

    Guess how this review is going to go. Are there other choices of hotels in there area? Why would I ever go back here? Not even sure why I need to write anymore-oh, TripAdvisor won’t accept without more verbiage!

    Thank Denny B
    Response from Mike S, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 4 days ago

    Denny B, We are sorry to hear you experienced issues during your stay. Please feel free to contact me with more details which will allow us to improve or provide feedback for the future. Thank you, Mike Skaggs mike.skaggs@sheratonindykeystone.com

    Reviewed 6 days ago

    I'm lifetime Platinum with Marriott; therefore Platinum with SPG. I'd head about how well SPG treats Platinum members, but was sorely disappointed. Even though there were corner suites available during both of my check ins, I wasn't offered one. The lounge attendant is VERY nice;...More

    1  Thank labatarelle
    Response from Mike S, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 4 days ago

    labatarelle, Thank you for taking the time to provide feedback on the different surveys we received. We value your feedback and I'm sorry you experienced issues during your stay. We certainly appreciate your Platinum status I'm sorry you felt that it wasn't displayed accordingly. We...More

    Reviewed 2 weeks ago

    We were required to stay here for a cheer competition. The staff was extremely friendly and accommodating. The hotel is connected to a really nice mall, with popular shops and places to eat. The rooms are standard, with no fridge (but you can request one...More

    Thank atpederson
    Response from Mike S, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 1 week ago

    atpederson, Thank you for the feedback on your recent stay with us. We have shared your feedback with our team so improvements can be made. We were happy to hear that you enjoyed the location and our staff, both are something we are proud of....More

    PreviousNext
    123456187
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$132 - US$283 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Indianapolis
    • #9 Luxury Hotel in Indianapolis
    • #16 Business Hotel in Indianapolis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 395
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda and Expedia so you can book your Sheraton Indianapolis Hotel at Keystone Crossing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis
    • Also Known As
    • Sheraton Indianapolis Hotel ,
    • Indianapolis Sheraton
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    Traveller (70)
    Room & Suite (37)
    Dining (10)
    Pool & Beach (1)
    Business Centre & Event Rooms (11)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Wanda M
    14 February 2018|
    AnswerShow all 4 answers
    Response from Mike S | Property representative |
    Hello, you can book your rooms and then in the comments section request the adjoining rooms. There is no way to actually book adjoining rooms. Alternatively you can contact us directly at the hotel and we can ensure you... More
    1
    Vote
    Paula C
    30 March 2017|
    AnswerShow all 2 answers
    Response from Mike S | Property representative |
    Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
    1
    Vote
    Amanda H
    2 January 2017|
    AnswerShow all 2 answers
    Response from SheratonIndy | Property representative |
    Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
    1
    Vote
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    123
    Room Tips
    "The higher floors are quieter and club room is nice."
    Read review
    "High Floor"
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    "Do not get room near elevators on 10th floor"
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    "Check you covers and pillows"
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