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Crowne Plaza Indianapolis Downtown (Union Station)

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Traveller (321)
Room & Suite (144)
Dining (9)
Ratings and reviews
Certificate of Excellence
  • Excellent34%
  • Very good38%
  • Average15%
  • Poor8%
  • Terrible5%
Travellers talk about
“train car”(124 reviews)
“train noise”(45 reviews)
“real train”(24 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
Take a video tour. Listed in the National Register of Historic Places and located in the heart of downtown Indianapolis, the Crowne Plaza Hotel and Conference Center at Historic Union Station is 'housed within America's first Union Station.' Our hotel s downtown Indianapolis location is...
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Location and contact
123 W Louisiana St, Indianapolis, IN 46225-1049
Hotel website
12.7 km to Indianapolis Intl Airport
112 restaurants are within a 0.5 km radius
5.3 km from Children's Museum of Indianapolis
View nearby attractions and restaurants
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Reviews (880)
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871 results
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137
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All reviewstrain cartrain noisereal trainunique hotelhear trainsgrand halllove trainspullman trainlucas oil stadiumcool hotelwithin walking distancevalet parkingguest roomscolts gamelight sleeperhot tubindoor pool
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1 - 5 of 871 reviews
Reviewed 5 days ago via mobile

If you purchase one of the train car rooms at the downtown Crowne Plaza, you'll be paying a premium price for just a narrower room. They look charming on the outside but as soon as you walk in, all that is gone. It doesn't feel...More

Thank Marc M
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 4 days ago

Thank you for taking the time to review our hotel. I am sorry you did not enjoy the train car room you stayed in. I hope you will stay with us again in one of our regular rooms. Sincerely, Mark Parnella General Manager Historic Crowne...More

Hotel's Favourite
Reviewed 1 week ago via mobile

My husband booked this room for us for the Panic! At The Disco concert. This was my early 30th birthday present. The place is BEAUTIFUL! I loved seeing all the original steel beams, the statues of passengers throughout the hotel. The train car room was...More

Thank sllyons1988
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 6 days ago

Thank you for your very nice review of our hotel. Our Historic and unique property along with our people and location make us the place to stay in downtown Indianapolis. We look forward to serving you again in the future. Sincerely, Mark Parnella General Manager...More

Reviewed 6 days ago

A birthday celebration brought us to this hotel. Staff were very helpful and the party room space was great for our small group. For those who love taking pictures, the statues throughout the hotel and the train cars, as well as the interior design of...More

Thank S H
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 4 days ago

Thank you for your nice review of our hotel. Our Historic and unique property along with our people and location make us the place to stay in downtown Indianapolis. We hope to be able to serve you again in the future. Sincerely, Mark Parnella General...More

Reviewed 1 week ago via mobile

We stayed on our way to visit colleges. The hotel is nice and conveniently located downtown. The valet parking is a bit much - $38 and can push a reasonably priced room to a “we paid how much? “ one. The problem we encountered was...More

Thank nicholleml
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 6 days ago

Thank you for taking the time to review our hotel. I apologize for the noise that disturbed your stay but was glad to see that you thought the hotel was nice and conveniently located. We hope you will give us another chance the next time...More

Reviewed 1 week ago

Crowne Plaza Union Station is very conveniently located to convention center, Pacers basketball area, Circle Center and downtown Indianapolis. Hotel is well-appointed and clean. For a unique experience stay in one of the train cars. They are spacious. Be forewarned, these rooms have a lot...More

Thank Melinda F
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 6 days ago

Thank you for your very nice review of our hotel. Our Historic and unique property along with our people and location make us the place to stay in downtown Indianapolis. We look forward to serving you again in the future. Sincerely, Mark Parnella General Manager...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$154 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$154 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (321)
Room & Suite (144)
Dining (9)
Pool & Beach (8)
Business Centre & Event Rooms (20)
Questions & Answers
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Cate W
6 December 2017|
AnswerShow all 5 answers
Response from flyboyaircan | Reviewed this property |
Not really sure on that but would recommend hotel room over train room. My friend booked it online on travel wesite
0
Votes
N5852URsarahn
31 October 2017|
Answer
Response from ChewInRI | Reviewed this property |
There are soooo many places within a 3 block walk of the hotel it is hard to pick just one. But if you want a special meal a sure bet is St Elmo's. It's an Indy institution!
0
Votes
Sarah B
6 October 2017|
AnswerShow all 3 answers
Response from itzzdeb | Reviewed this property |
Stayed in one of the awesome train cars...not sure about couches...but sooo worth staying there...awesome place!
0
Votes
Room Tips
"Staff checked us into rooms on the north side of the hotel to avoid the rumbling of the trains."
Read review
"Sleep in a Train Car!"
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"018 Cole Porter if you want the train rooms so many outlets"
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"Train cars are fun and quite."
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