Ameristar Casino Hotel East Chicago

Ameristar Casino Hotel East Chicago

Traveller (124)
Room & Suite (62)
Dining (26)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.0
#1 of 1 hotels in East Chicago
3.8 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Ameristar Casino Hotel East Chicago is a full-service luxury hotel that boasts a variety of amenities. Complimentary wireless internet In guest rooms and a 24-hour fitness center are available for guests to use throughout their stay. The 56,000-square-foot casino includes four spacious playing levels, with one of the largest selections of games in northwest Indiana. Ameristar East Chicago includes diverse selection of restaurants ranging from deli sandwiches to steaks and seafood.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Restaurant
Snack bar
Special diet menus
Vending machine
Banquet room
Meeting rooms
Adults only
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Languages Spoken
English, Spanish

Location

777 Ameristar Blvd, East Chicago, IN 46312-1806
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 61 out of 100
61
Midway Airport
30.1 km
See all flights
O'Hare Intl Airport
53.5 km
See all flights
433Reviews19Q+A100Room tips
Traveller rating
  • 245
  • 114
  • 25
  • 22
  • 27
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
tamekajordan7 wrote a review Mar 2021
Chicago, Illinois
4.0 of 5 bubbles
The kindliness and friendliness of the slot attendants are great. The rooms are clean and comfortable. Stadium is a excellent less expensive place to grab food. My choice service is good and fast. Parking could be a challenge but request valet and it will be fine. Security are always on site and mask are repeatedly encouraged to stay safe. Restroom and machines are cleaned frequently. My host is a great resource for up coming events and helping with anything I most need.
Read more
Review collected in partnership with Penn National Gaming
Date of stay: January 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John P wrote a review Jan 2020
Fishers, Indiana
5.0 of 5 bubbles
This is by far my favorite casino to stay that’s attached to a casino, the rooms are expansive and always clean. I always check in Thursday nights and Crystal is the front desk associate I always look for! She’s attentive, friendly, remembers that I like two waters. Last night, I forgot my room key in my room, so I went downstairs and saw a line, she saw me in line, figured out I probably needed a key and asked her colleague to help me. Talk about service, thank you Crystal!
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gwendolyn S wrote a review Jan 2020
Portsmouth, Virginia
4.0 of 5 bubbles
My sisters and I ,took my Mom to the Ameristar for the weekend after Christmas. The hotel was very nice,room very clean. The staff was very friendly. Our room was on the 10th floor,very close to the evalator. We had a slight view of the lake and our floor was quite When checking in,we have to give the names of all the people in the room Very good for security. We ate dinner at the Seafood Buffet. It was ok but it is hard to eat crablegs without any crackers. Try cracking crablegs with your teeth, no good.The casino was too smoky for me. Overall,it was a nice weekend. Mom was happy and that was all that matter.
Read more
Date of stay: December 2019
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Tenth floor room was very quite.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shaunda S wrote a review Oct 2021
+1
2.0 of 5 bubbles
We arrived at the Ameristar Hotel Casino in E Chicago on September 28th for our anniversary. The hotel was very nice and clean and the staff was friendly. We went to our room and I was even more impressed. My husband and I sat on the bed to watch TV. I moved the pillows to pull the sheets back and there was a stain on the linen. In the mist of COVID it was very unsanitary. We called the front desk to complain about the soiled linen. The staff told us to come down to get fresh sheets. We checked out on the 29th. We had to leave, so I called to complain about the stain. I left a message for management and I did not receive a call back. Called again October 1, and Chanel the manager returned my call. I told her about the stained linen and she said they have never had a complaint about their rooms, but was apologetic. She said they were short staffed with housekeeping and this is why we had to go to the front desk to get the sheets. Also, Chanel said the cleaning crew doesn’t go in the rooms after 5 o’clock or until check out. She said she would have the head of housekeeping call me for more details. Once I spoke to Chanel about the specifics she said oh I remember that situation and I remember your husband coming down to get the sheets. With Chanel being the manager she failed at Customer Service. She did not offer any compensation
Also, I asked a staff to explain the one time amenity fee of $10 and the young lady was very rude. Chanel was very apologetic and said she would use this as a coaching opportunity to coach her team.
Needless to say, I was very dissatisfied how the hotel team treated paying patrons.
Read more
Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trek1564 wrote a review May 2022
2.0 of 5 bubbles
Hotel needs to get back to serving the rooms. Also need to bring back rubber mats for the tub. It's also stupid the way the soap dispenser is mounted by the tub. You now have to make up your own bed as well as cleaning up your own room. Stupid excuse "the pandemic" If I pay for a hotel room, I don't want to clean up like I'm at home. As a loyal customer in February 2022, I got one free hotel room and had to pay almost a $150 for one day. Terrible, Terrible you can lose over $1000 dollars and only get $5-10 in cash!
Read more
Review collected in partnership with Penn National Gaming
Date of stay: May 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
love2travel868 wrote a review May 2021
Canton, Ohio
3.0 of 5 bubbles
First time ever visiting this casino. The hotel was wonderful. It was very clean and spacious I would recommend and stay here again. I however do not know if I will gamble my next trip. These are the tightest slots I have ever seen. We also were told the restaurants in the casino were open until 3:00 am. We went to get something to eat at 9:30 pm and the waitress told us they were closing.
Read more
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
magsgs wrote a review Dec 2021
5.0 of 5 bubbles
My family and friends always enjoyed are stay. The staff seems to always go out of there way to accommodate your needs and I give them a 5 star rating for that. I've been to other casinos around the country and Ameristar is on the top of my list. The slots actually pay off and the food is up there with the best. So do I recommend them. Absolutely!!!
Read more
Review collected in partnership with Penn National Gaming
Date of stay: December 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James H wrote a review Jan 2020
5.0 of 5 bubbles
I have to mention the excellent customer service I always receive from Tasha who works the hotel front desk. She takes the time to acknowledge the guest by name weather they're checking in or walking past.

I recently had a issue with my room and Tasha took care of it without hesitation or excuses! She's great at what she does for all the guest and should be acknowledged for her daily efforts!

James Harris
Read more
Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
R0b0tUn1c0rn wrote a review Aug 2022
Indianapolis, Indiana
4.0 of 5 bubbles
Lobby and room were clean and I was surprised by the Dove soaps in the room. Nothing fancy but gets the night done in a safe clean hotel. Breakfast selection was unremarkable but nice to be offered. The 1-min pancake maker would be a hit with kids I'm sure. Will look into staying again when travel again.
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sallyds74 wrote a review Nov 2021
Harvey, Illinois
5.0 of 5 bubbles
The slot machines were generous, the table games were fun and exciting. Hugh TV screens throughout the casino so you could watch the games. There was high energy and friendly staff. I found the service staff outstanding and the casino was clean. The hotel was very nice and clean, very comfortable. The food was excellent and I would recommend to try it all.
Read more
Review collected in partnership with Penn National Gaming
Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Brendar
5 contributions2 helpful votes
Yes, smoking is allowed in the casino.
norrisf17 asked a question Sept 2018
What do you want this for?1 contribution
what are the hours of operation for the buses from ameristar and china town
Answer from Happy A
Thebes, Illinois117 contributions33 helpful votes
I would call guests services & ask. Sorry, but I was on a charter bus.
Answer from garlicjohn
Gilroy, California2 contributions1 helpful vote
Happy to report the non-smoking rooms do NOT smell like smoke.
Tara B wrote a tip Aug 2023
Houston, Texas5 contributions
1.0 of 5 bubbles
"Don't have any expectations. This place is a pig with lipstick. "
Read full review
James M wrote a tip Feb 2023
5 contributions
2.0 of 5 bubbles
"Overpriced food and staff who could not be bothered. The exception are the hotel staff, they are friendly and very helpful."
Read full review
kenosha2005 wrote a tip Feb 2022
Kenosha, Wisconsin138 contributions83 helpful votes
5.0 of 5 bubbles
"There are smoking rooms and smoking is allowed in the casino so just be prepared (extra set of clothes, make sure you book non-smoking)!"
Read full review
Brendar wrote a tip Dec 2021
5 contributions2 helpful votes
3.0 of 5 bubbles
"Beware of cigarettes smoke even on non smoking floors"
Read full review
Peter A Morrell wrote a tip Jan 2020
Unionville, Canada3,484 contributions165 helpful votes
3.0 of 5 bubbles
"Ask for a King Room"
Read full review
Not the right property for you?
There are more places to choose from in the East Chicago area.
PRICE RANGE
HK$976 - HK$1,648 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIndianaEast Chicago
NUMBER OF ROOMS
290
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

AMERISTAR CASINO HOTEL EAST CHICAGO HK$976 (H̶K̶$̶1̶,̶0̶7̶7̶) - Updated 2024

Frequently Asked Questions about Ameristar Casino Hotel East Chicago
Which popular attractions are close to Ameristar Casino Hotel East Chicago?
Nearby attractions include Horseshoe Hammond (7.5 km), The Venue at Horseshoe Casino (7.4 km), and Whihala Beach (7.2 km).
What are some of the property amenities at Ameristar Casino Hotel East Chicago?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ameristar Casino Hotel East Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ameristar Casino Hotel East Chicago?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Ameristar Casino Hotel East Chicago?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Ameristar Casino Hotel East Chicago?
Conveniently located restaurants include Village Square Buffet, El Taco Real, and Keith's.
Are there opportunities to exercise at Ameristar Casino Hotel East Chicago?
Yes, guests have access to a fitness centre during their stay.
Does Ameristar Casino Hotel East Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ameristar Casino Hotel East Chicago?
The staff speaks multiple languages, including English and Spanish.
Does Ameristar Casino Hotel East Chicago have any great views?
Yes, guests often enjoy the harbour view available here.
Is Ameristar Casino Hotel East Chicago accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
All East Chicago HotelsEast Chicago Hotel DealsHotels near Ameristar Casino Hotel East Chicago
Things to DoRestaurantsFlightsTravel StoriesCruisesCar Hire