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All reviewsperfect locationthe river walkgarage parkingaveda productssliding doorwalking distance to everythingdowntown locationihg propertygreat rain showerbanquet facilitiesfront deskbars and restaurantswonderful place to stayfabulous hotelshort walkwould highly recommend staying hereappointed rooms
The room was absolutely wonderful had the balcony and the staff were wonderful. Kevin went out of his way to help and Daryl too. Staff is awesome. Room was large and designed do beautiful. We went on the walk way, restaurants were less than 5...More
Thank A TripAdvisor Member
Response from Syed H, General Manager at Hotel Indigo Naperville RiverwalkResponded 5 days ago
Dear Guest -
Thank you very much for your very gracious comments on Trip Advisor! This made my day!
It was delightful to have you here with us and I passed along your kind comments to Kevin and Daryl and they send their heartfelt gratitude...More
Thank you Hotel Indigo for the wonderful service ! The rooms were spacious, spotless bathrooms and comfy beds and pillows! Brandon went above and beyond to help these southern Illinois girls out. From helping us with ice to our special request shuttle service. Brandon, you...More
Response from Syed H, General Manager at Hotel Indigo Naperville RiverwalkResponded 19 December 2017
Dear Guest -
Thank you so much for a wonderful review of the hotel and for you kind comments about our front desk supervisor Brandon!
We are thrilled that you came up to northern Illinois and Naperville for your bachelorette party! That is so cool!...More
Rooms are fantastic and location on the river walk is terrific. Close to so many good restaurants and shopping downtown.
Bar area has great atmosphere too. Melissa and Bryan did a great job taking care of myself and some business associates.
I will only stay...More
The hotel is beautiful and has a great proximity to the Riverwalk, but there were multiple issues with navigating the property.There are two separate towers with the same room numbers AND THE SAME ART on the third floor. It would help if there was some...More
Response from IHGService, Guest Relations Manager at Hotel Indigo Naperville RiverwalkResponded 2 weeks ago
Lovely day Crushski2,
I'm ecstatic that you stayed in our hotel and rated us perfect in sleep quality plus location. I'm sorry you had problems find your way to our hotel and felt our staff wasn't as accommodating. It isn't our intent to make you...More
Great location. Very Friendly staff. Room space is contemporary and comfortable. Lots of cable channels. Quiet rooms.
Caution: observe signs carefully on stairwells- as stated there is no re-entry, which seems odd. I had a little difficulty figuring out how to get to my room...More