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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Chicago/Magnificent Mile Suites
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#89 of 218 hotels in Chicago
Location
Cleanliness
Service
Value
Newly renovated with a Chicago-themed, modern design. Located in the Gold Coast, Chicago's most affluent neighborhood, the Hilton Chicago - Magnificent Mile Suites is steps away from Michigan Avenue shopping, the John Hancock observatory, the Water Tower Place, and world-class steak restaurants and bars at Rush & Division. The Hilton Chicago - Magnificent Mile Suites is an all-suites property, featuring separate bedroom and sitting room, two flat-screen TVs, and a refrigerator. Stay on the Executive level, and you will have access to our executive lounge where you will receive complimentary breakfast in the morning and hors d'oeuvres and private (cash) bar in the evening. Enjoy stunning city and lake views from the rooftop Fitness Center, where a complete range of cardio equipment is located alongside a sauna and whirlpool. The heated indoor pool also features spectacular views of Lake Michigan.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Lake View
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
119Restaurantswithin 0.5 km
63Attractionswithin 0.5 km
Contact
198 E. Delaware Place, Chicago, IL 60611-1719
Getting there
ChicagoChicago L8 min
Clark/DivisionChicago L13 min
Car HireSee all Chicago car hire
2761Reviews89Q+A100Room tips
Reviews
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Most Recent
We stayed at this hotel for 4 days. We enjoyed the location, next to the 360 experience and very close to restaurants and the Magnificent mile. Service was non-existent for us. We did the online check-in and did not ask for room service. There was no breakfast available, but there is a Starbucks located at the lobby. The pool and gym was ok, they had towels and everything needed. Overall an ok expereince.
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Date of stay: June 2022
Value
Cleanliness
Service
Helpful
Response from Patrick Filatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded 4 days ago
Dear Larissa, Thank you very much for staying with us and thank you for taking the time to share your experience with us. I am glad that you enjoyed your visit to Chicago. Your feedback is both valued and appreciated by all of us. We look forward to welcoming you back the next time that you are in Chicago .
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Hotel's Favourite
Working in the hospitality industry I know what to expect. This Hilton was fantastic! Friendly staff, fantastic location, facilities, etc… I have so many superlatives to describe this Hilton, it was a pleasure staying! I’ll be back next time I’m in Chicago
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Date of stay: August 2021Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from Patrick Filatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded 27 Sep 2021
Dear 524SJD, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I am glad that you were able to enjoy our location and the service provided by our friendly team. We look forward to seeing you in the great city of Chicago again soon
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Reservations for my 9 room block for business colleagues was screwed up, and the front desk staff very rude and not accommodating. Acted as if they were doing us a favor. There is no restaurant, bar, area to meet. No breakfast in the morning. TV connectivity was extremely poor with the picture constantly freezing.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Patrick Filatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded 4 days ago
Dear donbrockman, Please accept our most sincere apologies for the situation you experienced. I have followed up with our team to ensure that request such as yours are handled differently. As for some of services that are not available, we are working on getting them back unfortunately, our leased restaurant did not survive the pandemic and getting a new operator is taking longer that anyone would like, fortunately, many restaurants are just a short walk from the hotel. We understand the inconvenience this created for you. I will personally contact you after the holiday. Have a wonderful 4th of July.
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+1
For a Hilton Hotel, I wasn’t impressed. I’ve stayed at a lot of upscale hotels in the past 6 months and this one really miss the mark for me. For me, it wasn’t worth the cost for the room. I checked in via the app and picked my room on an upper floor and was given a room on a lower floor. The noise from the neighboring rooftop units was loud all through the night. My view was a brick building when I ask for a lake view. There’s a $100 hold per night for damages, which during the reservation process wasn’t specified. The carpet needs to be updated and the rollout sofa was a bit grungy. The room was a double bed suite. The beds were soft and comfortable, except the pillows. The pillows were small and would go flat after a few seconds. The bathroom was nice with a large lighted mirror, hair dryer, and a magnified side mirror with a light. The shower didn’t have much water pressure which was a huge inconvenience. There were lots of clean towels and the normal complimentary toiletries. There is a table/desk with one chair, would have need nice to have more than one chair for dining purposes. In the bar area there is a sink, coffee pot, microwave, and mini fridge. The room has two flat screens, one in the bedroom and the other in the living area. The staff behind the counter could use some people skills. The doormen were super friendly and very helpful. All in all it was an ok hotel that has many updates. Would I stay here again? Probably not.…
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: Parking!!! Parking is expensive! If you have a larger SUV it is extremely difficult to find...
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Helpful
Response from Patrick Filatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded 2 weeks ago
Dear SnowTravelerZ, Thank you very much for staying with us and thank you for taking the time to share your experience with us. The feedback we receive from our guests is very important to us and it help us improve on our services. I have shared your feedback with our team and I can assure you that your comments are both valued and appreciated. I will follow-up with our front desk team on the points you brought up in your review. It was pleasure and a privilege to serve you during this stay and we hope that you will give us another chance. Have a wonderful summer.
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Do not stay here! Waited 3 hours for check in, despite trying for 2 days prior to arrange an early checkin. I was very patient with the front desk staff, Annabella, but she kept telling me housekeeping had to check the room. For three hours. After 3pm, official time for check in, they still had not checked me room. Finally, having arrange a digital key when the room was ready, she told me my room was ready...but there was no digital key. So, she programmed a regular key card. I went to the room. It's very spacious, but really run down. Everything is beaten up and stained. I guess housekeeping doesn't report back on wear and tear. The internet is very slow in hotel. You have to pay extra to get upgraded, which I was willing to do. But technical support could not help me get the upgrade. After 5 hours I just gave up. Michael, at guest services, only said, "I'm very sorry." And that was it. No offer to help further. The lack of quality customer service is astonishing. I prepaid, so I'm stuck in the hotel for 2 more days. What a terrible experience.…
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Date of stay: June 2022Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip: Bring a hot spot because the hotel wifi is awful.
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Helpful
Response from Patrick Filatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded 2 weeks ago
Dear Barrettny254, Thank you very much for staying with us and my sincere apologies for not providing the service you expected. Early check-in is something that we always do our best to accommodate but it can be challenging when a guest want s specific and the room has been occupied. We do our best to accommodate early check-in and late check-out, satisfying both request can create a conflict when associated with a specific room. Our sincere apologies and please rest assured that I have spoken with our guest services team so situation such as the one you experienced are handled promptly. I hope that you will give us again the opportunity and privilege to serve you and demonstrate our commitment to you having a pleasant stay. Have a wonderful summer.
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We stayed at this Hilton for 5 nights earlier this month. Excellent location, great rooms and wonderful staff. Loved the fact that housekeeping is available again. Only slight downside was there isn’t really a breakfast option on site. There is a coffee bar downstairs near the main lobby, but they had a very limited selection of baked goods.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: You need to be on a higher floor to see the lake
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Helpful
Response from Patrick Filatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded 2 weeks ago
Dear sharrongeg, Thank you very much for staying with us and thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed your stay with us and we look forward to welcoming you back the next time that you are in Chicago. Have a wonderful summer.
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Great location for shopping and sightseeing. I'm not sure it should be branded a "Hilton" because it lacks typical amenities of higher end hotel. The pool and fitness center close at 10PM, which seems early compared to other properties. There is no valet parking, restaurant, room service, or typical room amenities of a four diamond hotel. There are no robes, slippers, mouthwash, cotton balls/swabs, etc. The rooms were laid out nicely for two or four people. The living room furniture was not comfortable. The small fridge and microwave were convenient. The employees provided wonderful service, but there aren't many services offered.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Patrick Filatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded 2 weeks ago
Dear hello2js, Thank you very much for staying with us and thank you for taking the time to tell us about your experience with us. Your feedback is both valued and appreciated. We are working very hard to bring back some services that were eliminated during the pandemic. We are glad that you enjoyed the service provided by our team members and we will share your feedback with our team. It was a pleasure and a privilege to serve you during this past visit band we look forward to welcoming you back soon. Have a wonderful summer.
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My son and I could not have had a better stay! Hotel was lovely and in the perfect location. Danita was so sweet and helped us with navigating our way through the city. She also greeted us warmly with a big smile every time we were in the lobby. She is wonderful and a huge asset to the hotel! Thanks Danita and Hilton for a wonderful stay! We loved it!!!!!
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Date of stay: May 2022
Rooms
Location
Service
Helpful
Response from Patrick Filatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded 4 weeks ago
Dear 951seldens, Thank you very much for staying with us, we are glad that you enjoyed your stay with us. Thank you for taking the time to share your feedback with us and other travelers who are planning on visiting our great city. Thank you for recognizing one of our team member, we will make sure to share your feedback with her and with the team. It was a pleasure and a privilege to serve you during this past visit and we look forward to welcoming you back soon.
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In advance, I asked by mail to elevate the beds, so we could use our patient lift and everything was arranged by arrival. A pity that the restaurant next door is closed, so didn’t have breakfast nearby, which would have been easy for us with our sons in the wheelchairs.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2022Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Patrick Filatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded 4 weeks ago
Dear carinegentens, Thank you very much for staying with us and thank you for taking the time to tell us about your stay. I am glad that your room was set up as you had requested. My apologies for the restaurant being closed, it is a leased operation and we hope that a new operator will be able to re-open the space soon. It was a pleasure and a privilege to serve you during this past visit and we look forward to welcoming you back soon. Have a wonderful and pleasant summer.
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Comfortable room, liked the fact that it was a small suite as it just gives one a little more space. We booked lake view, but wasn’t really worth it as from our floor (22) it was mostly buildings around and a side view of the lake above it. But that is not a complaint as such. Very close to shops, restaurants, magnificent mile, the millennium park. Check in was easy and overall we had a good comfortable stay. Would definitely stay here again if I re-visited Chicago. The area around is quite safe and lots of malls, restaurants and shops around.
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Parking isn’t free and the parking lot is a short walking distance away.
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Helpful
Response from Patrick Filatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded 4 weeks ago
Dear Hkggal, Thank you very much for staying with us and thank you for taking the time to tell us about your stay. We are delighted that you enjoyed your stay, our location and the space that our suites provide. Many of our regular guests stay with us regularly and enjoy having the space and two TVs allowing for the viewing of more than one show at a time, parents and children enjoy that option. It was a pleasure and a privilege to serve you during this visit and we look forward to welcoming you back soon.
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PRICE RANGE
US$217 - US$321 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton suites chicago/magnificent mile hotel chicago, hilton hotel chicago, hilton chicago, chicago hilton
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
345
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Claim Your Listing Frequently Asked Questions about Hilton Chicago/Magnificent Mile Suites
Which popular attractions are close to Hilton Chicago/Magnificent Mile Suites?
Nearby attractions include Lookingglass Theatre Company (0.3 km), Fourth Presbyterian Church (0.3 km), and American Girl Place Chicago (0.2 km).
What are some of the property amenities at Hilton Chicago/Magnificent Mile Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Chicago/Magnificent Mile Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Chicago/Magnificent Mile Suites?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Chicago/Magnificent Mile Suites?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Hilton Chicago/Magnificent Mile Suites?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Francesca's on Chestnut, and RL.
Are there opportunities to exercise at Hilton Chicago/Magnificent Mile Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Chicago/Magnificent Mile Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Chicago/Magnificent Mile Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Chicago/Magnificent Mile Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Chicago/Magnificent Mile Suites?
Many travellers enjoy visiting The Rookery Building (2.4 km), Macy's on State Street (1.8 km), and Willie Dixon's Blues Heaven Foundation (5.1 km).