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Sheraton Grand Chicago

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Traveller (1294)
Room & Suite (796)
Dining (98)
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,411)
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5,071 results
Traveller rating
2,521
1,449
660
283
158
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LanguageEnglish
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2,521
1,449
660
283
158
Show reviews that mention
All reviews the river navy pier the club lounge shula's steakhouse within walking distance concierge desk michigan ave whole foods the magnificent mile self parking mini fridge fitness center corner room millennium park hotel is in a great location mag mile the loop
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1 - 5 of 5,071 reviews
Reviewed 3 days ago via mobile

This was my second time staying here. Still the beds comfortable, nice bathrooms. Great coffee wonderful river view. It was also a quiet hotel, we didn’t even hear the people in the hallways. The staff was wonderful to work with as wellMore

Thank Hhansen80
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 2 days ago

Dear Hhansen80, Thank you for choosing Sheraton Grand Chicago once again. We are delighted we could provide you with an exceptional stay here in the heart of The Windy City! We appreciate you taking the time to share your fantastic experience and look forward to seeing you again...More

Hotel's Favourite
Reviewed 10 July 2018

We visited Chicago for 5 nights and are so glad that we chose this hotel to stay in. The staff were friendly and helpful from check in right through to check out. The hotel is well situated with easy access to the Magnificent Mile, Navy...More

1  Thank Chris N
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 11 July 2018

Dear Chris N, Thank you for the generous rating of our hotel, the Sheraton Grand Chicago. We are delighted we could provide you with an exceptional stay here in the heart of The Windy City and you enjoyed our great staff, amazing amenities, and well-appointed...More

Reviewed 3 days ago via mobile

Stayed here for four night while working in Chicago, from the moment we arrived we were treated like royalty. The room was as you would expect at a hotel of this caliber, spacious, spotless and everything you would expect. I had a view of the...More

Thank Alan C
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded today

Dear Alan C, Thank you for the generous review of our hotel, the Sheraton Grand Chicago and for recommending us to future guests. We are delighted we could provide you with an exceptional stay here in the heart of The Windy City! It's always great to...More

Reviewed 5 days ago

Stayed for two nights on the 9th floor looking west at the river. The view was fantastic, complementing the quality of the room. The bed was quite comfortable, and everything you'd expect was there. Overall, it's not too much different than when I first stayed...More

Thank StuwArt
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 4 days ago

Dear StuwArt, Thank you for returning to stay at the Sheraton Grand Chicago. We are delighted you enjoyed our courteous service and your well-appointed room along with the unparalleled views it provides. It was our pleasure having you as our guest, and we look forward...More

Reviewed 1 week ago

Big hotel but poor service. Room wasn’t ready for over an hour when I tried to check in at 4 pm. Room services dishes outside door for 24 hours. Valet made me wait 10 mins as he was out of the office washing his car....More

Thank Cary B
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 1 week ago

Dear Cary B, we appreciate you taking the time to share your experience and for being our guest. Thank you for the compliments on our beautiful hotel. We are, however, truly sorry for the delay you had checking in and with our valet. We strive...More

View more reviews
About
Description
The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers More spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,218
Price range
US$134 - US$542 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Chicago Hotel and Towers
Also Known As
Chicago Sheraton
Location
United States > Illinois > Chicago > Streeterville / Near North Side
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,218
Price range
US$134 - US$542 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Chicago Hotel and Towers
Also Known As
Chicago Sheraton
Location
United States > Illinois > Chicago > Streeterville / Near North Side
Questions & Answers
Ask a question
spinto1081
2 August 2018|
AnswerShow all 4 answers
Response from LaiLaiYeong | Reviewed this property |
Most hotel properties would offer rollaway for a fee. Rollaway bedding should be available.
0
Votes
Jacqueline M
2 August 2018|
AnswerShow all 2 answers
Response from Terri L | Reviewed this property |
Sorry I am not sure however I did see a number of people with small dogs.
0
Votes
andslat
13 July 2018|
AnswerShow all 2 answers
Response from Philipjan888 | Reviewed this property |
Best to check with the hotel. I didn’t recall reading anything about charges for pets.
0
Votes
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