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162 E Ontario St, Chicago, IL 60611-2809
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Traveller (82)
Room & Suite (59)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 17/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 17/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#62 of 216 hotels in Chicago
Location
Cleanliness
Service
Value
For the urban nomad, Hotel Saint Clair offers a fresh, modern, and inspiring gateway to downtown Chicago’s most exciting and desirable experiences. Within “a whisper of the Magnificent Mile,” our boutique hotel rising 16 stories into the Windy City skyline has been reimagined into a unique and approachable retreat.
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Property amenities
Free internet
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
Wifi
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Wake-up service / alarm clock
Coffee / tea maker
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
317Reviews24Q+A35Room tips
Traveller rating
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Susan B wrote a review Jul 2022
Chelsea, Michigan45 contributions22 helpful votes
We stayed one night at this hotel after our train was late and we missed our connection. Despite some reviews making me a little nervous about the condition, our room was completely updated. It had a great king bed, nice linens and updated bathroom. The room was not large but plenty big enough with plenty of space for 2 suitcases and surfaces for our stuff. The bathroom is tiny. My only issue was that when we got into the room , the A/C was on full blast and really loud. However we changed the thermostat setting to 73, put the fan (?) setting to "auto". Then it was fine. The location is really great. Chicago is a wonderful walkable city.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Owner at Hotel Saint Clair- Magnificent Mile
Responded 2 weeks ago
Dear Susan, thank you for letting us know how exceptional the Hotel Saint Clair experience was for you. We are a hotel that takes pride in our accommodations and their level of facilities, so it is no wonder to us when you inform us about the comfort of our updated, spacious, well-maintained rooms. We are glad our front desk staff could accommodate you in a suitable room with a firm king bed, cozy linens, and exclusive bathroom amenities. Our objective is to make your visit comfortable, from booking a room of your preference and completing a quick check-in, all the way to a satisfying stay followed by a peaceful check-out. We are sorry that the air conditioner was loud and fully functioning at the time of your entry into the room. It is reliving that this was not an issue throughout your stay and that you thoroughly enjoyed the rest of your vacation, especially our fantastic location in the city of Chicago. Customer service is of utmost importance to us, and we thrive on providing our best to our guests, so thank you for sharing your appreciation. It is lovely to hear our guests acknowledge the delight of choosing to stay with us, so we look forward to hosting you again and delivering a magnificent guest experience. Warm regards, Guest Experience Team
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Elizabeth Dickens wrote a review Jul 2022
Los Angeles, California285 contributions122 helpful votes
Incompetent staff unprogramed our keys and assigned our room to someone else. That person strolled into the room while I was getting ready. Rooms air system was loud it was difficult to sleep. Hotel is conveniently located. However I wouldn't stay here again.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Parking at the Marriott across the street no ins and outs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ann M wrote a review May 2022
1 contribution1 helpful vote
Great location in an old building undergoing reno. Room did not come with fridge even though paid for superior to have one. Air conditioner blew warm air to 79 degrees but thankfully loud enough to mask the noise. Rooms were small, clean and comfy. Took an hour to check in after a group.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jean D wrote a review May 2022
1 contribution1 helpful vote
Honestly, if I weren't staying here on a business trip, I would have checked out the first day and stayed somewhere else. I stayed during Chicago's first heat wave and the air conditioner in my room didn't work the entire time. I was told to "shut it off, wait half an hour, and turn it back on" as if it were the IT guy trying to fix my computer. When I mentioned it at the front desk, they said they would "add me to the list" of people who didn't have working air conditioning. Then the manager told my business contact that I didn't know how to use the thermostat, that's why I didn't have air conditioning. On top of it, the lobby is a construction site and the elevators don't work. Oh, and it has zero amenities - I had to ask for an iron and iron board. Other than that, it's absolutely stellar! (sarcasm). I'd advise anyone looking to save a buck to spend a little bit more and stay in a decent hotel.
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Date of stay: May 2022
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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eprVancouver wrote a review Apr 2022
Vancouver156 contributions86 helpful votes
For the most part we enjoyed our stay. The room rate is extremely reasonable, beds comfortable and the location perfect. I would stay there again if returning to Chicago. However there are a few things that need attention. We were woken up earlier than we wished by the cleaners talking outside our door. At first I thought it was guests but by the second morning realized it was staff. The problem could be because of too big a space under the door. Totally interrupted our sleep. Only one elevator was working and only four fit in at a time, which made for long waits. The hotel has washing machines but the soap dispensers were empty. The machines supposedly accepted credit cards but that function did not work and there was no change available at the front desk. No counter space or shelf in the bathroom
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Deja S wrote a review Mar 2022
1 contribution2 helpful votes
All of the staff was amazing, but the hotel itself was ridiculous. The rooms were dirty (we got moved and both the first and second room had dirty bedding/bathroom), it was ridiculously loud at all hours of the night as the crowd had no consideration for other guests & the water pressure would drop 90% if someone in a nearby room was taking a shower. The rooms were small & lacking normal hotel things like complimentary water or even a mini fridge. We left to check into Aloft right across the street. Literally any other hotel on this street will be better than this dirty sh** show
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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OMAR ALSAEED wrote a review Mar 2022
Kuwait City, Kuwait5 contributions
It’s good hotel in general. I like it. Location is perfect. Very clean hotel. Friendly stuff and helpful. There is not much complains, the elevator sometimes so busy or needs fix. So sometimes I need to wait long time for elevators, specially my room was in 9th floor. No chance to use stairs. And the deier second floor broke and they didn’t fix it and I wait dor 2 weeks and they didn’t fix it. But if you ask me if I come back ao yes For sure I will back.
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Date of stay: March 2022Trip type: Travelled on business
Room Tip: Perfect location and friendly stuff and clean hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MICKG1993 wrote a review Feb 2022
3 contributions
I stayed here in January 2022 it was my very first trip to the states on my own in Chicago and was apprehensive about hotel locations/neighbourhoods etc but this was fantastic. The location was perfect! Walking distance to everything and I really enjoyed my stay and trip. The staff were very very helpful. The heater in the room broke on the last night of my stay and they offered to move me to another room a better room which I thought was very good as it was my last night ans I was leaving first thing the next morning they could have just thought what’s the point. The only thing I would say is my room wasn’t cleaned during my stay fresh towels etc which I would have preferred but overall it was a very good place to stay Would recommend and would definitely be staying again on my next visit
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Date of stay: January 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jori M wrote a review Jan 2022
3 contributions
Comfy beds and great shower. Ideal location one block from Michigan Avenue. Parking Garage across the street was discounted to $30 for the night we stayed. For the price, you cannot beat The St. Clair!
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Date of stay: January 2022
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Sleep Quality
Trip type: Travelled on business
Room Tip: Ask for a room far from the elevators. They are old and pretty noisy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lynnette D wrote a review Oct 2021
Westwood, California3 contributions1 helpful vote
In looking at some of the reviews I was a little hesitant and then I called the hotel direct and spoke with Ms. Armica Reed. She does indeed understand five star service and is a credit to the hotel. She assured me we would be well looked after and that my partner could have an early check in. For a first time visitor to Chicago you cannot beat the location. We had a spacious room and best of all my favorite coffee - Seattle's Best. I have thick hair so water pressure is very important, lots of hot water and terrific pressure. We were rarely in the room but when we were which was just to rest before going out again it was a perfect place to chill. Staff were always friendly and the lobby immaculate.
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Date of stay: October 2021
Rooms
Service
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Room Tip: Speak with a staff member.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$167 - US$264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof hotel chicago, red roof inn chicago, red roof inns chicago, chicago red roof inn
FORMERLY KNOWN AS
Red Roof Inn Chicago Downtown - Magnificent Mile
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
206
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Frequently Asked Questions about Hotel Saint Clair- Magnificent Mile
Which popular attractions are close to Hotel Saint Clair- Magnificent Mile?
Nearby attractions include The Magnificent Mile (0.2 km), The Escape Game Chicago (0.3 km), and EscapeHouse Chicago (0.3 km).
What are some of the property amenities at Hotel Saint Clair- Magnificent Mile?
Some of the more popular amenities offered include laundry service, free internet access, and reduced mobility rooms.
Which room amenities are available at Hotel Saint Clair- Magnificent Mile?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What are some restaurants close to Hotel Saint Clair- Magnificent Mile?
Conveniently located restaurants include The Capital Grille, Joe's Seafood, Prime Steak & Stone Crab, and Do-Rite Donuts & Chicken - Streeterville.
Are any cleaning services offered at Hotel Saint Clair- Magnificent Mile?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Hotel Saint Clair- Magnificent Mile?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hotel Saint Clair- Magnificent Mile?
Many travellers enjoy visiting Garfield Park Conservatory (7.8 km), The Rookery Building (1.8 km), and Macy's on State Street (1.1 km).
Is Hotel Saint Clair- Magnificent Mile accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.