We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Sonesta Chicago Downtown

avatar-imageavatar-imageavatar-image
Traveller (197)
Room & Suite (105)
Dining (13)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!2024 Is for Relaxation
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#21 of 207 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
See Chicago from a whole new perspective. The Royal Sonesta Chicago Downtown hotel welcomes you to the city’s intersection of work and play, where the Chicago River meets the famed Michigan Avenue. All of downtown Chicago is within easy reach, from Millennium Park and the Magnificent Mile to Lincoln Park and the Loop. Reimagined interiors breathe new life into a historic building, inviting you to kick back and stay awhile in Chicago’s “living room.” Admire city and river views from many of the guest rooms, including some of Chicago’s largest hotel rooms and suites. Dine on memorable, locally-sourced cuisine at Hoyt's American Tavern. Step outside directly onto the Chicago Riverwalk for a jog or sweat it out in state-of-the-art fitness facilities. And if business brings you to Chicago, our renovated 16,000 square feet of flexible meeting space has everything you need to stay connected, productive and inspired. Ready to celebrate the holidays in Royal style? Explore our curated offerings for the festive season.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
River View
Languages Spoken
English, Spanish
Hotel links
Special Price:2024 Is for Relaxation
307Reviews8Q+A49Room tips
Traveller rating
  • 243
  • 32
  • 17
  • 8
  • 7
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Diana S wrote a review 18 Feb
Milwaukee, Wisconsin4 contributions
From the moment we arrived at the hotel we were given exceptional care. A member of our party lost her credit card at the hotel bar but only noticed after a few hours. By the time we returned to the hotel the staff had checked their video surveillance and were ready to return her card as soon as we stepped through the threshold. We hadn’t even called to see if they had it. The front desk was amazing. One young lady even remembered that we were going to see a play earlier that afternoon. She asked us relevant questions about it and genuinely was interested in our responses. Last but not least we had a gentleman (our doorman) named Charles who went out of his way to get cabs, care for our luggage and give us recommendations for all our questions. We will be returning for another visit.
Read more
Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
TuscaTraveler wrote a review Jul 2022
Tuscaloosa, Alabama218 contributions108 helpful votes
Hotel's Favourite
Our family was headed to Iceland for a family vacation and had connector through Chicago. We had never been there as a family, so we decided to do a 24 hour layover there and stayed at the Royal Sonesta Downtown. Hotel is very centrally located to river walk area and a lot of the better restaurants and shopping. Hotel is located adjacent to the river and if you get the river view room it is more expensive, but well worth it. Front desk staff and valets were very friendly and accommodating. They answered all our questions about recommendations for restaurants and sightseeing. The hotel restaurant was very good, but a tad bit on the pricey side for breakfast. Food was very good, especially for hotel setting. Staff was very friendly. Room was large (at least by big-city standards). Beds were extremely comfortable. Shower was wonderful. Room was clean and just what you would expect for the price you you're paying (not cheap). Overall great experience. Only downside is that it is a ways from O'Hara Airport and route is subject to delays, so in planning around that, be sure to build in extra time going and coming from airport. Traveler tip: get the river view room, it's worth it.
Read more
Date of stay: July 2022Trip type: Travelled with family
Room Tip: Get the river view room
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Share
Response from Kelsey Knight, Guest Services / Front Office at The Royal Sonesta Chicago Downtown
Responded 13 Jul 2022
Hello - Thank you for the great review of our hotel. We are glad you had such a great time and that the team was able to assist with all your questions. We look forward to welcoming you back on your next visit to Chicago!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Yash R wrote a review 16 Feb
1 contribution
Although I initially came to the royal sonesta for the spectacular view and great rooms, I was blown away by the hotel’s service. More specifically, Hirpa, one of the doormen, was able to interact with customers excellently. I will be coming back to the royal sonesta specifically to see Hirpa, and accredit the hotel’s success in part to him.
Read more
Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Sahib S wrote a review 16 Feb
1 contribution
The hotel and the view was great, but by far what gave this 5 stars was the Doorman Hirpa. Hirpa is one of the most kindest and nicest workers I have met with always a smile on his face. He went beyond his job description to help me and my friends and when talking to Hirpa it was a great conversation learning more about his vast experiences from Ethiopia to Chicago. It was great meeting you Hirpa, until next time!
Read more
Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Laura M wrote a review 11 Feb
Knoxville, Tennessee8 contributions
It was amazing! Billy was so helpful and the bartender Paul (maybe Phil?) made the best martinis ever! Great stay! Check out the penthouse floor. Rooms had a great view and the hotel was in the best location to get anywhere whether it’s walking or ubering.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
brandon d wrote a review Jan 2024
1 contribution
Ashley and the team crushed it. 🤙🤙 staying here when I get back to Chicago. Food was great. Service was awesome. Chicago was such a great city. I'm very thankful for everything Ashley did to help me with my reso, dinners and tourist options. Thank you very much
Read more
Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Jackie M wrote a review Jan 2024
Chatham, Canada164 contributions67 helpful votes
+1
Excellent stay at the Royal Sonesta Downtown. Everything was fantastic from the cleanliness of the room, to the comfort of the beds and awesome view from the 25th floor. The bathroom was modern and the shower was hot and had great water pressure. The toiletries were nice as well. It was nice to have the extra space with a sofa for enjoying my morning coffee while my family remained in bed. All of the staff we interacted with were very friendly and professional. My husband and I enjoyed the breakfast at the hotel’s restaurant Hoyt’s, our last morning. The hotel is a block from Michigan Ave (the magnificent mile) and also walking distance to 360 Chicago, Millennium Park and a variety of restaurants. I would definitely stay at this hotel again and recommend to anyone visiting Chicago.
Read more
Date of stay: January 2024Trip type: Travelled with family
Room Tip: Recommend the river view rooms
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Morgan Campbell, Guest Services / Front Office at The Royal Sonesta Chicago Downtown
Responded 11 Jan 2024
Dear Jackie, Thank you for taking the time to review our hotel. Our goal is to exceed your expectations with quality hospitality, and we are pleased to see our team took such great care of you. We greatly appreciate the detailed feedback and look forward to sharing this with our team We hope to host you for many more trips to Chicago!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Schwap2024 wrote a review Jan 2024
1 contribution
I used this Hotel for guests at my daughter's wedding and they were all exceptionally pleased. They were loving the accommodations and the hotel staff. it could not have been nicer! The fact that it was steps away from our venue helped but all of my guests could not have been happier.
Read more
Review collected in partnership with this hotel
Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Morgan Campbell, Guest Services / Front Office at The Royal Sonesta Chicago Downtown
Responded 10 Jan 2024
Thank you for taking the time to review our hotel. We had such a great time hosting you and your family for such a special occasion. I will ensure the team receives the feedback. We look forward to welcoming you back in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tyler B wrote a review Jan 2024
1 contribution
Doorman Charles was professional, welcoming, and made us feel at home. Chicago was beautiful and our room was pleasant for the whole family. We will recommend this hotel to others. Thank you. The Berns from Tennessee.
Read more
Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Morgan Campbell, Guest Services / Front Office at The Royal Sonesta Chicago Downtown
Responded 10 Jan 2024
Thank you for taking the time to review our hotel. We are pleased that Charles took such great care of you and will share your kind words with him. Thank you for choosing to stay with us, we look forward to welcoming you back in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Alissa G wrote a review Jan 2024
1 contribution1 helpful vote
Great location and amenities were perfect. We didn’t spend a lot of time in the room but the Royal Sonesta were very accommodating holding our luggage ahead of check in and even after we checked out as we had a 10pm flight. Bellman Billy is the man!! Always a smile in his face and always asking if we needed help with anything. Super nice guy and we can wait to come back again!
Read more
Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Morgan Campbell, Guest Services / Front Office at The Royal Sonesta Chicago Downtown
Responded 5 Jan 2024
Thank you for taking the time to review the Royal Sonesta Chicago Downtown. We are pleased to see Billy took such great care of you. We look forward to welcoming you back in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Chicago area.
PRICE RANGE
HK$1,330 - HK$2,354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
71 hotel chicago, hotel 71 chicago
FORMERLY KNOWN AS
Royal Sonesta Chicago Riverfront
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
381
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE ROYAL SONESTA CHICAGO DOWNTOWN HK$1,392 (H̶K̶$̶1̶,̶6̶1̶1̶) - Updated 2024 Prices & Hotel Reviews - IL

Frequently Asked Questions about The Royal Sonesta Chicago Downtown
Which popular attractions are close to The Royal Sonesta Chicago Downtown?
Nearby attractions include Chicago Architecture Center (0.2 km), Medieval Torture Museum (0.3 km), and American Writers Museum (0.2 km).
What are some of the property amenities at The Royal Sonesta Chicago Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at The Royal Sonesta Chicago Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Royal Sonesta Chicago Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Royal Sonesta Chicago Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Royal Sonesta Chicago Downtown?
Conveniently located restaurants include Miss Ricky's, Bongiorno's Italian Deli and Pizzeria, and Wildberry Pancakes and Cafe.
Are there opportunities to exercise at The Royal Sonesta Chicago Downtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Royal Sonesta Chicago Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Royal Sonesta Chicago Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Royal Sonesta Chicago Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.