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71 E Wacker Drive, Chicago, IL 60601-3755
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Traveller (39)
360
Panoramas (44)
Room & Suite (121)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 17/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Sonesta Chicago Downtown
Updated 17/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#117 of 218 hotels in Chicago
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The newly renovated Royal Sonesta Chicago Downtown boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Updated guest rooms, 24-hour complimentary fitness, and Hoyt's Tavern a located on the lobby level for breakfast, lunch and dinner. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Taxi service
Banquet room
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, Spanish
93Reviews2Q+A9Room tips
Traveller rating
  • 64
  • 13
  • 9
  • 5
  • 2
Time of year
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Popular mentions
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Most Recent
Kate B wrote a review Jun 2022
3 contributions
Thank you for making our trip to Chicago amazingly special! I mentioned that she was turning 7 during our trip and we found balloons, cupcakes and a sweet note in our room upon check-in. My daughter was over the moon at the effort the hotel staff made for her special day.
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Date of stay: June 2022
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Worldtraveller5star1 wrote a review Jun 2022
3 contributions
I paid premium prices for my stay and ended up on the 10th floor out of the 34 floors available, with a view of a buildings cement roof. I asked the manager to move me to a room with a better view and was told they had inventory but wanted to charge me extra, even though they have rooms still available online advertised for much less. Next time I'll pick another hotel that doesn't try to nickel and dime you when you're all ready paying top dollar and they admit they have extra rooms.
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: Valet parking is $75/ night, self park at 60 East lake garage instead
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Pat K wrote a review Jun 2022
1 contribution
My significant other and I stopped by the the Bar at the Royal Sonesta in downtown Chicago and Michael greeted us and served us on Saturday June 25th. It was a rainy day and we were out just trying different places in between showers. Our visit turned out to be the absolute best of our stay because of Michael. His courtesy, sense of humor and being so eager to make sure we were taken care was just really special. We felt happy when we left and have been talking about it all day today. I just wanted to let someone know how very special he is and how he makes your establishment very memorable. We didn’t stay there this trip but have decided next trip we will definitely consider it. I hope that in todays times with most people not wanting to work you feel blessed that you have an employee like Michael. He is really special. Bill Shimp and Pat Kelker Columbus Ohio
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Nathan Bookhout, Guest Services / Front Office at Royal Sonesta Chicago Downtown
Responded 5 days ago
Thank you for taking the time to recognize Michael and his excellent service! We are very happy to see you had a dry place to enjoy between the showers and that Michael made it warm and welcoming. We do hope you choose to stay with the Royal Sonesta Chicago Downtown on your next trip to the city and experience everything we have to offer.
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Jane M wrote a review Jun 2022
Washington, D.C.229 contributions137 helpful votes
I found the hotel on Trip Advisor, with folks touting the great views -- did not disappoint!!!! We were lucky and got an amazing corner room on the 27th floor and had the most amazing view down the river of the Chicago skyline. While the hotel would be worth it just for that -- we also loved the convenience and great location to be a Chicago tourist. The staff were also nice and helpful. While we didn't ask a lot of staff, they helped us a few times with cabs and questions.
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Date of stay: June 2022
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Response from Nathan Bookhout, Guest Services / Front Office at Royal Sonesta Chicago Downtown
Responded 5 days ago
Thank you for choosing to stay at the Royal Sonesta Chicago Downtown. Every day we take in that view and everyday we are blown away by it's beauty. I am glad you were close to all the attractions and do hope you stay with us again soon.
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Parch123 wrote a review Jun 2022
1 contribution
I came to the hotel in distress because the airline left my luggage in Texas. Brittany gave me a suite to make my travel great. She also delivered my luggage when it arrived. She's amazing. Best manager ever. Thank you Brittany, you rock! Paris thank you again for being friendly as well.
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Date of stay: June 2022Trip type: Travelled on business
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Response from Nathan Bookhout, Guest Services / Front Office at Royal Sonesta Chicago Downtown
Responded 5 days ago
Thank you for taking time to recognize Brittney and Paris and all there hard work. I am happy to hear they took great care of you and hope to see you at the Royal Sonesta again soon.
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bengmark2022 wrote a review Jun 2022
Lowell, Michigan
Room was nice and clean. Seating was strange, one chair to sit in and only one chair for high table. There is a bench in a narrow space which is weird. No work space if you are a business traveler.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Travelled as a couple
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Response from Nathan Bookhout, Guest Services / Front Office at Royal Sonesta Chicago Downtown
Responded 2 weeks ago
Thank you for taking time to write about your stay. We take your feedback seriously and will be working with our teams to make improvements.
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Chris D wrote a review Jun 2022
Chi2 contributions
My team and I needed a touchdown break before a full day of meetings and popped into Hoyt's for a round of brunch drinks and apps (yes we were working on a Sunday - Trade show life!). Michael F and his support staff, including the floor manager, welcome us in and took great care of us! Professional and caring service! Thanks!
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Date of stay: June 2022Trip type: Travelled on business
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Response from Nathan Bookhout, Guest Services / Front Office at Royal Sonesta Chicago Downtown
Responded 2 weeks ago
Thank you for taking time to recognize Michael and the team at Hoyt's! We are happy to see we took great care of you on a non-traditional working day. Please visit Hoyt's again soon!
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arubaphil wrote a review Jun 2022
Kinnelon, New Jersey495 contributions160 helpful votes
The Royal Sonesta Downtown is a great place to stay in Chicago. It is located next to the river walk and Michigan Ave. Many restaurants, stores and other sites are a very short walk away. Rooms were bright, clean and spacious. There was a coffee maker and mini fridge in the room and a large flat screen tv. Wifi was also provided. There was a large bank of elevators that moved quickly. Staff was very helpful with recommendations, getting a taxi to the airport and printing boarding passes. The location is perfect for your Chicago visit.
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: Corner room for viewing river walk
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Response from Nathan Bookhout, Guest Services / Front Office at Royal Sonesta Chicago Downtown
Responded 3 weeks ago
Thank you for taking time to write about your stay! We are happy that everything was convieniently situated for your visit and look forward to welcoming you back.
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Alexa L wrote a review Jun 2022
1 contribution
Although the elevator is a bit loud that we heard quite a bit and the hotel does need to replace its infrastructure in this regard, the rooms that face the river have a beautiful, beautiful view and our room was lovely. More impressive is Brittany and the staff. Brittany at the front desk couldn't have been kinder as I was very weary upon checking in, and she saw too it that I got food and beverage immediately, as well as quickly recommending a great place to eat that was exactly what we needed after a long first day of travel. And everyone else I interacted with was very nice as well. They were prompt with any requests, did it with a smile, and I would go back. The location is absolutely perfect if you want to hit the town within ease.
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Date of stay: May 2022
Location
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Service
Room Tip: Get the river view!!!
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Response from Nathan Bookhout, Guest Services / Front Office at Royal Sonesta Chicago Downtown
Responded 3 weeks ago
Thank you for taking time to review your stay and recognize Brittany. We will let her know what a wonderful job she is doing.
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aaprillia0429 wrote a review Jun 2022
The staff was very pleasant! Beautiful lobby, willing to accomodate to the guests as much as they can! Some feedbacks I have is that they dont do room service/cleanup when requested, and we had to request for the trash to be taken out and bath towels changed... It would be great to have this as an option. Elevators didn't work during the hour of checkout and had to take the stairs from the 30th floor.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Travelled with family
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Response from Nathan Bookhout, Guest Services / Front Office at Royal Sonesta Chicago Downtown
Responded 3 weeks ago
Thank you for reviewing your stay at the Royal Sonesta Chicago Downtown. We are happy to see you found the team to be accommodating and pleasant. I will pass along your feedback about daily housekeeping to our management team. Please visit us again soon.
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PRICE RANGE
US$282 - US$389 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
71 hotel chicago, hotel 71 chicago
FORMERLY KNOWN AS
Royal Sonesta Chicago Riverfront
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
381
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Frequently Asked Questions about Royal Sonesta Chicago Downtown
Which popular attractions are close to Royal Sonesta Chicago Downtown?
Nearby attractions include Drunk Shakespeare (0.2 km), Chicago River (0.5 km), and American Writers Museum (0.2 km).
What are some of the property amenities at Royal Sonesta Chicago Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Sonesta Chicago Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Royal Sonesta Chicago Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royal Sonesta Chicago Downtown?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Royal Sonesta Chicago Downtown?
Conveniently located restaurants include Eddie V's Prime Seafood, The Purple Pig, and Wildberry Pancakes and Cafe.
Are there opportunities to exercise at Royal Sonesta Chicago Downtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Royal Sonesta Chicago Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Sonesta Chicago Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Sonesta Chicago Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.