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The Congress Plaza Hotel and Convention Center

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Traveller (1173)
Room & Suite (624)
Dining (70)
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Overview
  • Excellent9%
  • Very good28%
  • Average32%
  • Poor15%
  • Terrible16%
Travellers talk about
“grant park”(278 reviews)
“gold room”(40 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from The Congress Plaza Hotel and Convention Center
Special Offer: SPECIAL RATE 10% OFF
Offers from The Congress Plaza Hotel and Convention Center
Special Offer: SPECIAL RATE 10% OFF
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Nearby Hotels
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Reviews (2,975)
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2,491 results
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236
699
703
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453
Show reviews that mention
All reviewsgrant parkbuckingham fountaingold rooma lake view rooman older hotelart institutelake michigansoldier fieldshedd aquariumthe beannavy pierking roomfew blocksthe magnificent milelakeview
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1 - 5 of 2,491 reviews
Reviewed yesterday via mobile

I loved my stay at the Congress Plaza. It's older -- but that's part of the charm. It's a beautiful old hotel. And it's right in the heart of downtown Chicago. I travel to the area every year, and I usually stay at the Palmer...More

1  Thank Daniel C
Hotel's Favourite
Reviewed 1 October 2017

The location is without doubt one of the best in Chicago and as a consequence we stayed here again on this visit.This time we were in the North tower on the tenth floor,the room has an amazing view down the street past the fountain down...More

4  Thank ger w
Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention CenterResponded 3 October 2017

Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!

Reviewed 2 days ago via mobile

My husband and I booked here because of the location. After reading the reviews, we weren’t too worried... until we actually stayed overnight. We were in Chicago when the temperature outside reached mid 90’s. After a hot, sweaty day of walking around, we get back...More

Thank Jenna H
Reviewed 3 days ago

Location is great for walking to many of Chicago’s famous sites. However, if you value your sleep don’t expect much. The beds and pillows are hard. My husband and I couldn’t sleep and would of left if other hotels would of had a room. The...More

Thank D4nier
Reviewed 3 days ago

This is probably a more expensive hotel in town but is a good location for visiting tourist attractions. It’s very near the cloud and the docks. Excellent river boat tour of architecture. Very comfortable rooms spacious. Great service. Good cocktails and food.

Thank Elaine P
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$130 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$130 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (1173)
Room & Suite (624)
Dining (70)
Pool & Beach (4)
Amenities (26)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Katelyn M
21 May 2018|
AnswerShow all 2 answers
Response from Cindy S | Reviewed this property |
I don't know but I didn't ask and my room was great, it does look like it's from older frame but the beds and bathroom tiles/marbles felt new.
0
Votes
LillyStockport
9 April 2018|
AnswerShow all 4 answers
Response from shaq735 | Property representative |
I am sorry we do not operate any shuttle service
0
Votes
bethajohnson81
29 March 2018|
AnswerShow all 4 answers
Response from congressplazahotel | Property representative |
Good morning, We do offer tickets to the Shedd Aquarium. You can stop by at the front desk and purchase the tickets there. They're $40.
0
Votes
Room Tips
"Getting a room with lakeview is probably more expensive but it's really worth it!"
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"Lake view, definitely - see photos - stunning !!!!"
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"Look elsewhere!"
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"Room 721 was good."
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