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The Congress Plaza Hotel and Convention Center

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Traveller (1291)
Room & Suite (653)
Dining (70)
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About
  • Excellent10%
  • Very good29%
  • Average30%
  • Poor15%
  • Terrible16%
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions.
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Property amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Bar/Lounge
Free High Speed Internet (WiFi)
Wheelchair Access
Dry Cleaning
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Park View
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Special Price:10 % off room rate
Location
Full view
100Great for walkers
Grade: 100 out of 100
855Restaurantswithin 0.5 km
156Attractionswithin 0.5 km
Neighbourhood
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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Reviews (3,183)
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2,658 results
Traveller rating
263
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LanguageEnglish
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263
742
756
428
469
Show reviews that mention
All reviews grant park buckingham fountain gold room a lake view room an older hotel art institute lake michigan field museum shedd aquarium the bean navy pier king room few blocks the magnificent mile lakeview
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1 - 5 of 2,658 reviews
Reviewed 6 days ago

This huge, old style hotel offers large, renovated rooms with wonderful views of the downtown area and the lake. Reasonably priced, it is within easy walking distance to main attractions - Art Instiute, the Loop area - not to mention loads of bars and restaurants...More

1  Thank ParisWanderlust
Reviewed 1 week ago via mobile

Average hotel; tired rooms, the bathrooms in particular; low water pressure in shower and variable water temperature. Overpriced breakfast buffet. Decent location. Good housekeeping. There are better hotels Downtown for the same or lowering price.

Thank BryanD988
Reviewed 2 weeks ago via mobile

We stayed at the Congress Plaza for Thanksgiving. Here my ups and down. Ups: The location is amazing. Near publics transports, Buckingham park and Millennium park. The staff member are great and very helpful. Bed mattress are very comfortable. Downs: I'm pretty sure it use...More

Thank Dream14013474524
Reviewed 2 weeks ago

The Congress was so much better than I imagined. There were lots of mixed reviews for this hotel and i did not go with high expectations. Yet, it turned out to be much better than i thought. Let's talk about decor. The common areas of...More

1  Thank jeanlice
Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention CenterResponded 1 week ago

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

Reviewed 3 weeks ago

Stayed here last month for some R&R before a Conference down the street. First, they have smoking rooms, and let me just tell you, they are in the “old” part of the hotel, and when I say old, I mean the original tower with double...More

Thank annhamlet
Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention CenterResponded 1 week ago

Thank you for taking the time to write a review. We are extremely sorry for the inconveniences you've encountered. As you can tell by most of our reviews, these issues are not common to the hotel and we are both surprised and disappointed by the...More

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Questions & Answers
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vihangp8
28 November 2018|
AnswerShow all 4 answers
Response from Stan Z | Reviewed this property |
Well, most conventions have shuttle service to all hotels. The Congress is between the Palmer House and the Conrad Hilton, thus shuttles should get one close to McCormick Place. Commuter trains (Metra) also are an easy walk... More
1
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JaneClarkAust
22 August 2018|
AnswerShow all 3 answers
Response from 765lesliel | Reviewed this property |
Yes.
0
Votes
Room Tips
"14th floor on the south tower... we had 1403, right next to the elevator, quiet with a knockout view."
jeanlice
2 weeks ago
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"Cash on hand gives best access to amenities."
caldvd3
4 weeks ago
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"Saw Frankie Vali across the street. Walking distance to Art Museum."
F7749NRjohna
4 weeks ago
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"14th floor facing Lake Michigan - if you like views in the am -- beautiful Sunrise one day / massive..."
245JohnG245
4 weeks ago
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PRICE RANGE
US$78 - US$227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
congress plaza chicagohotel congress plazacongress hotel chicagocongress plaza hotel chicago
LOCATION
United StatesIllinoisChicagoCentralDowntown / The Loop
NUMBER OF ROOMS
851
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