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The Congress Plaza Hotel and Convention Center

2,871 reviews
#153 of 191 Hotels in Chicago
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Traveller (1144)
Room & Suite (609)
Dining (68)
Overview
  • Excellent9%
  • Very good28%
  • Average32%
  • Poor15%
  • Terrible16%
Travellers talk about
“grant park”(267 reviews)
“gold room”(38 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Offers from The Congress Plaza Hotel and Convention Center
Special Offer: SPECIAL RATE 10% OFF
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Reviews (2,871)Write a Review
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All reviewsgrant parkbuckingham fountaingold rooma lake view rooman older hotelart institutelake michigansoldier fieldshedd aquariumthe beannavy pierking roomfew blocksthe magnificent milelakeviewmilleniumlakefront
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1 - 5 of 2,404 reviews
Reviewed 1 week ago

Yup. Definitely haunted. I went to Chicago for a business trip/NAR - National Association Realtor event. We choose the hotel because of location and price. I feel like this hotel was absolutely stunning in the 80's...but some rough stuff happened at some point. It's clean...More

Thank Monika T
Hotel's Favourite
Reviewed 1 October 2017

The location is without doubt one of the best in Chicago and as a consequence we stayed here again on this visit.This time we were in the North tower on the tenth floor,the room has an amazing view down the street past the fountain down...More

1  Thank ger w
Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention CenterResponded 3 October 2017

Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!

Reviewed 1 week ago

We , me my husband and son stayed here for five days in September 29th to 4th October 2017 . I was little sceptical after reading all the reviews most of them being negative but we really loved the hotel our room had four large...More

Thank dekumkum9
Reviewed 2 weeks ago

You can't beat the location of the Congress Hotel. Within walking distance of Grant Park, the Art Institute, the Field Museum, the Shedd Aquarium, and much more. It is a classy old joint, but like a lot of older hotels it is a little nicked...More

1  Thank Rob D
Reviewed 2 weeks ago

We stayed here from 17-19 July 2017. The location is absolutely great in walking distance of Millenium Park; Chicago Art Institute, restaurants and shops. We had very nice, light and clean rooms on the 11th floor with a wonderful view. The hotel is old, but...More

Thank EnetteBK
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$87 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$87 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (1144)
Room & Suite (609)
Dining (68)
Pool & Beach (4)
Amenities (26)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Alejandra R
18 October 2017|
AnswerShow all 4 answers
Response from ARCH41 | Reviewed this property |
Yes - we had theater tickets sent to the hotel and they held them for us until we arrived 4 days later.
0
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Corinne C
11 August 2017|
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Response from mdaby3 | Reviewed this property |
Call them. 312-427-3800
0
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Corinne C
10 August 2017|
Answer
Response from RockiesFan13 | Reviewed this property |
The newly updated room we stayed in, was probably redone in the 1960s. Call the hotel directly and ask for the suite # and verify with them.
1
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12345616
Room Tips
"room with lake view worth extra money"
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"As for a fountain / Lake View"
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"Ask for a room facing the park. Lovely view and the room was HUGE!"
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"Choose a different hotel if you want a good room and friendly staff"
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