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Hilton Chicago

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Traveller (1534)
Room & Suite (661)
Dining (57)
About
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Park View
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
86Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
Neighbourhood
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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Reviews & more
5,990Reviews
1,920Photos
92Q+A
100Room tips
Traveller rating
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Popular mentions
Thank you to Shannon for making our hotel experience in chicago a five star experience! Hotel was great but going to the bar with three kids and their several needs and having Shannon go above and beyond was a very satisfying customer service experience.
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Response from Brian M, Manager at Hilton Chicago
Responded yesterday
Dear Valued Guest, Thank you for the review of your past stay with us. It was a pleasure to receive your positive scores in our overall service and accommodations. It is always great to hear we are meeting the expectations our guests have come to expect and deserve. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. I am especially delighted to hear that Shannon made such a good impression on you and that her quality of service was greatly appreciated. Please be certain that she will be recognized for her efforts. We hope to have another opportunity to serve you the next time you visit Chicago so we can show you the true spirit of hospitality for which Hilton hotels are known. Sincerely, Brian Marchi Hotel Manager
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Hotel's Favourite
The Hilton Chicago was an amazing location for us to house our out of town guests for our wedding in the summer of 2018. Hilton is conveniently located close to a lot of restaurants, bars and the tourist locations. The entrance of the hotel is gorgeous with overwhelming
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Response from Kathy H, Manager at Hilton Chicago
Responded 3 weeks ago
Dear Valued Guest, Thank you for choosing the Hilton Chicago to celebrate your special occasion and for sharing your experiences with us. It was a pleasure to receive your positive scores in our overall service and accommodations. It is always great to hear we are meeting the expectations our guests have come to expect and deserve. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. I am especially delighted to hear that both Rika and Silvia made such a good impression on you and that their quality of service was greatly appreciated. Please be certain that she will be recognized for her efforts. We hope to have another opportunity to serve you the next time you visit Chicago so we can show you the true spirit of hospitality for which Hilton hotels are known. Sincerely, Kathy Heneghan Hotel Manager
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We chose this hotel because of its location next door to Buddy Guy's Legends. And we like the Hilton hotels because of consistency. Beautiful hotel lobby and absolutely fantastic staff. Going back next January.
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Review collected in partnership with Hilton Hotels & Resorts
Response from Brian M, Manager at Hilton Chicago
Responded yesterday
Dear Valued Guest, Thank you for the review of your past stay with us. It was a pleasure to receive your positive scores in our overall service and accommodations. It is always great to hear we are meeting the expectations our guests have come to expect and deserve. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. We look forward to welcoming you back and serve you in the true spirit of hospitality for which Hilton hotels are known. Sincerely, Brian Marchi Hotel Manager
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The Hilton is in a great location on S Michigan Ave and is located in a historic building. What a grand entrance! But then it does downhill from there. As you enter the reception desks are tucked away down the hallway to the right, and since the hotel is so big, there may be
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Response from Brian M, Manager at Hilton Chicago
Responded 2 days ago
Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to contact me on the information below if there is anything myself or my team can do to provide further assistance. Sincerely, Brian Marchi Hotel Manager
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Room's are clean and neat great value. Had 3 bad experience with the hotel staff. I felt like i was paying for a super 8 and inexperienced unprofessional college kids to tell me i wasn't good enough to stay here.
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Review collected in partnership with Hilton Hotels & Resorts
Response from Brian M, Manager at Hilton Chicago
Responded 4 days ago
Dear Valued Guest, Thank you for your review of your past stay with us. Please accept our most sincere apologies for the lack of service you received from our staff. This is certainly not the normal high level of service we provide. Please know that your experience does not reflect the overall performance of our hotel when it comes to service and product. We truly value each and every one of our guests and would want nothing but the best experience for them. We hope that you will consider staying with us again and look for the opportunity to welcoming you back so we can improve your impression of the Hilton Chicago! Sincerely, Brian Marchi Hotel Manager
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View from an executive level room on the 24th floor.
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123456133
I'm a Hilton Honors member so it was free to me. Again, joining HH is free so, as someone above suggested--just join and get it for free.
2 votes
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Dear Guest, The benefits afforded to our Diamond Honors member is in accordance to the provisions provided by the program and is also specific to each hotel. Kindly contact our Front Office Managers at 312-922-4400 so they can give you the details of your benefits. Best regards.
0 votes
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Are there coffee makers in the room? If so, what kind?
Dear Guest, Thank you for your inquiry. We do have a Cuisinart dual cup coffee maker in our guestrooms. Best regards!
0 votes
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Do you need key cards for the elevator?
You do not
1 vote
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12345619
"The executive rooms floor was quiet and convenient with its own elevators."
"Pick the higher floors if available"
"I like the high floors"
"Dont assume you will get a beautiful lake view, you have to work on it."
"I had a room with 2 full beds. It was a corner room. I loved it."
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12345620
PRICE RANGE
US$119 - US$397 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton chicago hotel chicagohilton hotel chicagochicago hilton hotelhilton chgo hotelhilton towers chicago
LOCATION
United StatesIllinoisChicagoCentralDowntown / The Loop
NUMBER OF ROOMS
1454
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