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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Great hotel to stay at when visiting Chicago Downtown. Very easily accessible and clean atmosphere. The hotel is very busy most of the time so early check in probably won't be possible so plan your arrival accordingly. The Hilton Chicago on Michigan Ave is wonderful...More
Thank Angela H
Response from Kathy H, Manager at Hilton ChicagoResponded yesterday
Dear Valued Guest,
Thank you for taking the time to share your comments about your recent stay. It was a pleasure for us to provide you with the highest quality of service and accommodation. It is always great to hear we are meeting the expectations...More
Stayed at the Chicago Hilton for a conference and was very pleased with the room, the staff and the meeting facilities. The place was huge, which is in keeping with the hotel's history as the largest hotel in the world (back when it was built),...More
3 Thank Rex R
Response from Kathy H, Manager at Hilton ChicagoResponded 7 May 2018
Dear Valued Guest,
It was our pleasure to provide you with the highest standard of service and accommodations. We thank you for your wonderful comments and for taking the time to share your detailed review about our hotel. I am delighted to know that you...More
Charge a fortune for the room, then charge for internet on top of the room, staff that initially claimed there was no reservation, can hear other guests through the walls. Terrible experience in a city with lots of better options.More
Thank watahphex
Response from Kathy H, Manager at Hilton ChicagoResponded 2 days ago
Dear Valued Guest,
Thank you for your review of your past stay with us. I always appreciate hearing from our guests, including places of improvement. Please accept our most sincere apologies for the dissatisfaction you experienced during your stay. Please know that your experience does...More
My business trip to Chicago was made more relaxing with the professional courtesy of the Hilton staff, the comfort and cleanliness of the room and the ease of access from the hotel to the rest of the city.More
Review collected in partnership with Hilton Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank mbaker443
Response from Kathy H, Manager at Hilton ChicagoResponded yesterday
Dear Valued Guest,
Thank you for taking the time to share your comments about your recent stay. It was a pleasure for us to provide you with the highest quality of service and accommodation. It is always great to hear we are meeting the expectations...More
The location was wonderful, front desk service not ideal, way overpaid compared to other guests and the room was small and dark. Another family member had issues with his key every time. Overall the stay was okay.More
Review collected in partnership with Hilton Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank A TripAdvisor Member
Response from Kathy H, Manager at Hilton ChicagoResponded 2 days ago
Dear Valued Guest,
Thank you for your review of your past stay with us. I always appreciate hearing from our guests, including places of improvement. We are sorry we were not able to provide you with a better quality of service. This is not typical...More
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
...More
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
