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The Blackstone, Autograph Collection

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Traveller (1052)
Room & Suite (593)
Dining (48)
Overview
  • Excellent63%
  • Very good28%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“grant park”(261 reviews)
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (2,164)
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2,092 results
Traveller rating
1,301
583
131
49
28
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1,301
583
131
49
28
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All reviewsgrant parkmercat a la planxathe concierge loungeal caponebuckingham fountainsoldier fieldart institutetv in the mirrorbeautiful hotelmichigan avea lake view roomthe museum campussliding doorclassic hotelshedd aquariumsouth loopnavy pier
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1 - 5 of 2,092 reviews
Reviewed 2 days ago

OK. You need to understand it is not a 5-star property but it is a VERY NICE classic property that exceeds a 4-star rating. Check in went smoothly, but the check in "desk" was laminate and worn and really the only obvious "fail" during our...More

Thank 1goirish
Reviewed 6 days ago via mobile

The Blackstone exceeded our expectations from the time we checked in to when we departed. The front desk was extremely helpful. Ricardo, the concierge was AMAZING!! He went above and beyond for my family. We were upgraded to a suite that words do not even...More

1  Thank Kathleen C
Response from Pierre-Louis G, General Manager at The Blackstone, Autograph CollectionResponded 5 days ago

Hi Kathleen - I am so happy to hear we exceeded your expectations! Thank you for your review and for recognizing Ricardo. We are so proud to have him on our team! We would love to host you again for your next Chicago stay. Thank...More

Reviewed 1 week ago via mobile

This is an older hotel with lots of interesting history, completely updated and chic without losing its charm! Loved it ! Really comfortable bed. Lobby bar is a nice touch ! Great restaurant on premises .

1  Thank Lynda B
Response from Pierre-Louis G, General Manager at The Blackstone, Autograph CollectionResponded 1 week ago

Hi Lynda - Thank you for your review! Glad you enjoyed our history and artistic flair! We're happy you had an overall great experience at The Blackstone. We hope to welcome you back again!

Reviewed 1 week ago

I loved the look of the hotel and the hotel room. It had an old vibe to it that was pleasing. I stayed in a Queen no view room. It was just enough room and I loved the, what I would call retro, décor. The...More

1  Thank Kimmyindy
Response from Pierre-Louis G, General Manager at The Blackstone, Autograph CollectionResponded 1 week ago

Hi Kimmyindy - Thank you for your review! We're glad you loved the style and overall ambiance of the hotel. Thank you for the note on the in-room coffee. I will share your feedback with our management team. Glad you got to enjoy Timothy's Hutch...More

Reviewed 1 week ago

We booked this hotel directly from the property. The Starbucks at this hotel closed - permanently - the day we arrived. That left us with nothing to eat or drink unless we paid the $15/person in the basement for breakfast, and we could not even...More

Thank Lisamarch
Response from Pierre-Louis G, General Manager at The Blackstone, Autograph CollectionResponded 1 week ago

Hi Lisamarch - Thank you for your detailed feedback. I am glad to hear you enjoyed our convenient location in Chicago! I sincerely apologize for the disruption for breakfast and coffee on sight during your stay as well as other the issues you mentioned. I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$231 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Romantic Hotel in Chicago
#25 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#31 Family Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$231 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Romantic Hotel in Chicago
#25 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#31 Family Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (1052)
Room & Suite (593)
Dining (48)
Pool & Beach (3)
Amenities (70)
Business Centre & Event Rooms (26)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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mattnalex
3 February 2018|
Answer
Response from pandbmilne | Reviewed this property |
They have a bar in the lobby and I believe there is one in the restaurant. I actually didn’t check out the ballroom but the employees are all very friendly and would probably make sure you saw it if you wanted to! Hope my... More
0
Votes
mattnalex
1 February 2018|
AnswerShow all 3 answers
Response from qmiller1 | Reviewed this property |
Lots of good restaurants nearby. And mag mile is couple miles away but easy walk on a nice day or cab or Uber when it’s cold out
0
Votes
chloernorth
29 October 2017|
AnswerShow all 5 answers
Response from marialM3280HR | Reviewed this property |
No - there is no airport shuttle from the hotel. We took a taxi which was really expensive so be sure to agree the price with the driver! Uber could be an alternative! There is also a Train (slow) from the airport but we... More
0
Votes
Google Translation
Room Tips
"The Grant Park/ Lake Michigan view are great. You can even see Navy Pier and the museums from the room."
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"Ask for a Lakeview room"
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"Ask for a lake view room!"
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"Go for the room with the view if you can."
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