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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
All reviews commons club rooftop bar social hour chamber suite bluetooth speaker richard branson mini bar street prices smeg fridge free happy hour yoga mat dressing area mobile app dressing room train noise the loop room service
My daughter and I fell in love with this hotel. The staff was upbeat and friendly and very welcoming of our family dog. The room was so cool and we loved the special delivery of the dog bed and bowls. They even had our favorite...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
So great. Close to everything. Staff was superb and always friendly. Restaurant was trendy and fun. Easy valet parking or public parking right next door. Never waited in line for check in or elevator. Commons club had GREAT cocktails.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
You MUST come stay!! A VERY Cool retro modern look with a splice of old history in this renovated bank building capturing a flair for fun. The cocktail hour was great (a couple mixed drinks at no cost but of course tip the friendly bartenders)!...More
Thank MauiJackie2016
Response from Brian A, Manager at Virgin Hotels ChicagoResponded yesterday
Could this be love? We're definitely falling head over heels. We hope to see you again soon.
Cheers,
Brian Adams, Director of Experience
We did our mini moon at this hotel and it was absolutely perfect! Very private with a social twist to it! Exactly what we were looking for! Amazing staff that helped us so kindly with anything we needed!! We will defiantly be staying here again!!
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank BECCA A
Response from Brian A, Manager at Virgin Hotels ChicagoResponded yesterday
Mini moon, honeymoon, or full moon, we'd love to have you back for any lunar event! We hope to see you again soon.
Cheers,
Brian Adams, Director of Experience
This was our first stay at the Virgin Hotel. Our experience was here good, but with some frustrations.
The most frustrating part of our stay was the music from the rooftop bar (3 floors above us) was too loud for us to sleep. It was...More
Thank tangokilo12
Response from Brian A, Manager at Virgin Hotels ChicagoResponded yesterday
Every guest deserves their beauty sleep, so we sincerely apologize for the rough night. We greatly appreciate your feedback and will have a manager reach out to you to hear more about your stay with us.
Cheers,
Brian Adams, Director of Experience
Voted #1 Hotel by Conde Nast Reader's Choice in the U.S. Virgin Hotels Chicago, situated in the heart of downtown Chicago, has re-imagined the hotel experience for consumers, combining heartfelt service and …Moreexclusivity for all. The 250-room, 26-story hotel considers every desire and comfort for the modern traveler. The hotels two-chamber room concepts (yes, two!), is complete with an ergonomic bed for optimal lounging, reading and relaxing; dressing area and closet space separated by a set of sliding privacy doors. It's quite simple here: uninhibited high-speed WIFI, no hidden fees and street level pricing on minibar and videos on demand. No more 'nickel and diming'. Virgin Hotels Chicago has created 5 unique restaurant and lounge experiences, from Miss Ricky's, a reinvented American diner; Two Zero Three, our Euro-style coffee and wine bar to The Commons Club, a hybrid bar, lounge, restaurant and laid back study with a members only vibe where all are welcome and the cherry on top, Cerise Rooftop full of spectacular views and eclectic drinks. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Hotel Style
Onsen
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
US$137 - US$380 (Based on Average Rates for a Standard Room)
Location
United States > Illinois > Chicago > Downtown / The Loop
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
US$137 - US$380 (Based on Average Rates for a Standard Room)
Location
United States > Illinois > Chicago > Downtown / The Loop
Photos
All photos (1,211)1,211
Full view
Traveller (1,104)
Room & Suite (360)
Dining (73)
Business Centre & Event Rooms (5)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
...More
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Response from | Property representative | Reviewed this property |
Morning DonnoReese65,
I wanted to reach out to you again in order to speak to you so you can voice any frustrations rather than typing them. We do not accept staff looking or acting unprofessional and it seems this... More
Morning DonnoReese65,
I wanted to reach out to you again in order to speak to you so you can voice any frustrations rather than typing them. We do not accept staff looking or acting unprofessional and it seems this happened twice while visiting us in August. I was able to identity those staff members you spoke of and I addressed it on our end. I sent you a direct message on August 13, 2018 at 12:39pm but got no response until now. Since you used this alias we weren't able to research any contact information besides the direct messaging through Trip Advisor.
We do appreciate all good and bad feedback and I apologize again if my first response frustrated you. That was the last thing I wanted to happen.
Please reply to this message or through my work contact info listed on the message I sent. This response will not allow my email address to be added.
I eagerly await your response and hope you have a great day!
Brian Adams
Director of Experience
o 312 940 4691 m 312 937 3641
a 203 N. Wabash Avenue | Chicago | IL 60601
