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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
- Contactless check-in
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Updated 13/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel by Marriott Chicago Downtown
Updated 13/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#73 of 218 hotels in Chicago
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Bringing European sophistication and boutique style to Chicago Illinois's River North neighborhood, AC Hotel Chicago Downtown has everything you need - and nothing you don't. Our hotel is steps from the Magnificent Mile and Streeterville and moments from the Navy Pier and Millennium Park. Sleek, pet-friendly hotel accommodations feature free Wi-Fi, ultra-comfortable platform beds and generous workspaces.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Kids stay free
Paid private parking on-site
Car park
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Separate living room
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
285Restaurantswithin 0.5 km
77Attractionswithin 0.5 km
Contact
630 N Rush St, Chicago, IL 60611-2748
Getting there
GrandChicago L4 min
ChicagoChicago L5 min
Car HireSee all Chicago car hire
934Reviews20Q+A100Room tips
Reviews
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I wish I had read the other negative reviews before booking. Stayed 4 nights as a couple. We had ticked the “early check-in” box when filling out the booking form but when we arrived we were told that our room would not be ready for another 5 hours. They did not offer an apology nor explanation as to why. We asked for wine glasses for our room, and instead of brining them up to our room, the front desk told us to get the glasses ourselves at the bar downstairs. I stay regularly at a Marriott in Canada and never had to get my own glasses. When our room was turned over during our stay the towels, disposable cups, and toilet paper were not refreshed/refilled The glass bathroom door is a huge problem as it is useless at blocking out any sound or smell. Terribly unromantic! We got into the habit of turning the TV on or running the tap every time we used the bathroom. This is NOT a boutique style hotel. There were no slippers nor robes - not even for sale. The soap, shampoo, and body wash were all different brands which made it feel like they perhaps fell off then back of a truck. The wi-if was so poor we couldn’t stream a movie. The wi-fi signal would drop so often and for long periods of time that we were actually worried we wouldn’t be able to check-in online for our flight home. The pool is tiny. Not sauna or hot tub. One star for the excellent location. Loved that it was above a Trader Joes.…
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Date of stay: May 2022Trip type: Travelled as a couple
Helpful
Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 10 May 2022
Greetings E6846JVEC, I am terribly sorry to hear about this stay. This is unacceptable by our team and certainly not the level of service we are custom to providing. If you can contact me directly, I would really appreciate the opportunity to discuss this further. Many regards, Jeff Stewart General Manager
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A last-second shift put my family here, and we were very surprised. Spacious superior room, everything seemed to be within 5 blocks. Andrew did a great job, even getting us into the room as we showed up early.
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Date of stay: April 2022
Rooms
Cleanliness
Service
Room Tip: Superior room is definitely worth the higher price.
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Helpful
Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 21 Apr 2022
Great to hear Ogondai. We appreciate you staying with us and are thrilled Andrew took great care of you. We are lucky to have him on our team. Thanks again for staying with us and we hope to hear from you soon.
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This is the second time my husband and I have enjoyed staying here, it is wonderful. The location is fantastic. The rooms are clean, and the staff are amazing. Jesus is helpful, friendly, and it is easy to see he enjoys his job. The housekeeping staff are attentive as are the front desk team.We will be back! Thank you AC!
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Date of stay: April 2022Trip type: Travelled as a couple
Helpful
Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 8 Apr 2022
Thrilled you had a great getaway with your husband. We are thrilled to have welcomed you back and we will be sure Jesus is recognized for his outstanding service. Can't wait to see you again soon. Jeff
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Stayed for a recent business trip. Hotel just ok. Have stayed at other AC Marriotts that I prefer. The hotel is worn as are the rooms. Beds not that comfortable. Staff was nice, but although advertised that masks were required indoors staff in consistent in mask wearing. Again just OK, likely will stay across the street at Museum hotel next time.
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Date of stay: March 2022Trip type: Travelled on business
Helpful
Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 3 Apr 2022
Thanks for staying with us Gregory. We appreciate your comments and they will be reviewed by the hotel leadership team.
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We were verry happy with the accommodations and overall experience at our recent stay. The location is ideal and the parking structure is attached to the hotel. The room and amenities made for a very comfortable stay. My interaction with staff, especially front office manager Jason, was great. They were very professional and welcoming. We’ll look to stay at this property again in the future.
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Date of stay: December 2021
Rooms
Cleanliness
Service
Helpful
Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 27 Dec 2021
Thanks for staying with us Jarice and sharing this great review. We will be sure to recognize Jason for his outstanding customer service. Hope to see you again soon.
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Horrible experience. The guests in the adjacent room played music and sang all night long. It’s now 4 am and I’m writing this review. The walls are paper thin. I called the front desk twice and they said they would send security. Security never arrived. Horrible service. Stay away
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Date of stay: December 2021Trip type: Travelled with family
Helpful
Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 22 Dec 2021
Thank you for sharing this feedback and I'm sorry that some rowdy guests in the hotel disrupted your stay. This was an isolated incident for us and we have addressed it with the guests and reviewed our protocol with our staff to prevent this from happening again. Our sincerest apologies once again.
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The hotel accommodations are clean and modern, the room was spacious and well laid out, the staff was friendly and helpful, check-in and check-out were a breeze. This hotel is conveniently located within easy walking distance of Magnificent Mile restaurants, shops, and sightseeing spots.
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Date of stay: December 2021
Value
Rooms
Service
Helpful
Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 20 Dec 2021
Outstanding. We are so glad you enjoyed your stay and shared about your experience. We hope to see you again soon.
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Hotel is very nice, room (regular king) and bathroom were spacious and clean. Check-in was fast and easy. All staff were very nice. Resturant was nice with limit menu. great location. Many resturants and convenient and whold foods store in walking distance. Hotel is one block from Michigan ave. Only negative was the buffett breakfast at $15, very limit menu. The eggs were not goods, there were no meats (bacon or sausage), there was cereal and oatmeal and toast. Not worth the money.
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Date of stay: October 2021Trip type: Travelled on business
Value
Location
Service
Helpful
Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 20 Oct 2021
We are thrilled you hear you enjoyed your stay and recognized our team's commitment to Cleanliness and Friendliness. Also, thank you for the comments and recommendations on how we can improve our breakfast buffet. We will review the standard of our European Style AC Hotels buffet to ensure we are following the standard completely. Thank you again for staying with us and we hope to see you back again soon.
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High quality hotel in a great location. Room was fantastic with hardwood floors and was meticulously clean. Adherence to mask mandates was hit and miss amongst staff - wearing a mask around one's chin does not qualify as adhering to the mandate. A/C worked well but was quite noisy - unit was in-room.
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Date of stay: September 2021
3 Helpful votes
Helpful
Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 20 Oct 2021
Thank you for staying with us and we are glad you enjoyed your stay. We will review your recommendations and feedback with our team and ensure they are addressed. Thank you again for staying with us.
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We had a coupon through Travelzoo. Excellent rate which included parking too. The hotel has an indoor swimming pool and exercise area. On the 4th floor is a lounge where you can purchase drinks and a buffet breakfast is served there. There is a $15 charge for the breakfast. However, there is complimentary coffee, fruit and croissants in the morning. Around the corner from the hotel is a Trader Joe"s.
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Date of stay: July 2021
2 Helpful votes
Helpful
Response from Jeff Stewart, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 1 Aug 2021
Glad you had a great stay. We hope to see you back again soon.
Read more
PRICE RANGE
US$199 - US$333 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton chicago downtown / magnificent mile hotel chicago, 4 points by sheraton chicago downtown / magnificent mile, four points chicago downtown, chicago four points
FORMERLY KNOWN AS
Hotel Rush
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
226
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Claim Your Listing Frequently Asked Questions about AC Hotel by Marriott Chicago Downtown
Which popular attractions are close to AC Hotel by Marriott Chicago Downtown?
Nearby attractions include The Magnificent Mile (0.2 km), The Escape Game Chicago (0.08 km), and EscapeHouse Chicago (0.06 km).
What are some of the property amenities at AC Hotel by Marriott Chicago Downtown?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at AC Hotel by Marriott Chicago Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at AC Hotel by Marriott Chicago Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at AC Hotel by Marriott Chicago Downtown?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to AC Hotel by Marriott Chicago Downtown?
Conveniently located restaurants include The Capital Grille, Joe's Seafood, Prime Steak & Stone Crab, and Eddie V's Prime Seafood.
Are there opportunities to exercise at AC Hotel by Marriott Chicago Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at AC Hotel by Marriott Chicago Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does AC Hotel by Marriott Chicago Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to AC Hotel by Marriott Chicago Downtown?
Many travellers enjoy visiting Garfield Park Conservatory (7.6 km), The Rookery Building (1.7 km), and Macy's on State Street (1.1 km).
Is AC Hotel by Marriott Chicago Downtown accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.