We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Chicago Downtown/Magnificent Mile

avatar-imageavatar-imageavatar-image
Traveller (259)
Room & Suite (126)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#59 of 207 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Business Centre with Internet Access
Paid public parking on-site
Wifi
Paid internet
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Safe
Bottled water
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish, Chinese, Lithuanian and 1 more
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
2,053Reviews37Q+A100Room tips
Traveller rating
  • 1,242
  • 600
  • 135
  • 51
  • 26
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Steven T wrote a review Mar 2024
1 contribution
I travel for business so my reviews lean in that direction. I work from my room in the evenings so internet is extremely important. They shouldn't advertise WIFI at this location at all much less high speed internet. I travel every week so I get the "high speed" as a perk. The WIFI here is 3.7 - 5.6 mbps download and limited at 9 upload. If you have kids that want to stream or work that requires internet, it wont work here. Other than that it's a great location, just not if you need internet. I spoke to the front desk regarding this and they said "it's an old building". Meaning, they didn't want to help. Fairfield across the street has over 100mbps download. Just an FYI..
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Manager, Guest Services / Front Office at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 2 weeks ago
Thank you for staying with us recently at the Courtyard Magnificent Mile and for taking the time to complete the survey. We appreciate your honest feedback, and I’m sorry to hear that your stay did not meet your satisfaction! Please accept my sincere apologies. Rest assured we utilize guest feedback to improve our operation. The quality of your stay is our utmost priority, and we are committed to exceeding your expectations!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Irene L wrote a review Dec 2023
Orland Park, Illinois4 contributions1 helpful vote
Awful hotel with awful service. There’s a Marriott down the street (multiple) choose a different location. We stayed there particularly to use the pool. I called the day prior and asked if they had a pool, the answer was “yes”. We arrived, check in, then noticed a sign that stated their pool and fitness room was under construction. I inquired and the hotel staff stated “Well, it is on our website and we sent an email. It has been under construction since Dec 1 (it was Dec 9).” I did not received an email: maybe it went into my SPAM? I checked my folders, nothing. I pulled up their website and it states they have a pool and it stated the hours of the pool. They had no response. Fine. I was going to leave it at that. Then I received an email from a person at the hotel: so sorry, it is on our website. I then screenshot the website stating the pool is open. iPhones are convenient as they time stamped the photo. The following day, the same representative sent me a photo of the now updated site. Wow! Why would they even bother? I checked and sure enough they updated the site. Maybe I was one too many? It is awful that one would lie like that and not just admit that they accidentally forgot to update the website. Don’t stay here.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: The pool was under construction and Front desk had the worst service.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Manager, Guest Services / Front Office at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 12 Dec 2023
Thank you for your feedback
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
BrentShapiro wrote a review Nov 2023
Schenectady, New York38 contributions66 helpful votes
Your standard fare Courtyard - complete down to the furniture - but in an EXCELLENT location. Has a miniature Starbucks attached to it in the lobby which is great. Was very crowded during the Thanksgiving holiday, but with rates the way they were I guess I would expect that to be the case. Long waits for crowded elevators. The other thing is that parking, while it is attached to the hotel, is very expensive downtown. Hotel guests pay a rate of $65 for overnight which is billed to the room. It really is just what you expect though, and I would go back.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Manager, Guest Services / Front Office at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 27 Nov 2023
Thank you for your review and feedback regarding our hotel, we hope that we can welcome you back again for an even better stay to exceed your expectations!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
J h wrote a review Nov 2023
usa74 contributions41 helpful votes
Check in was quick, staff nicely explained all of their services, and gave a few tips about the area. Room was very clean, typical courtyard room, comfortable beds, everything worked properly. It was a quiet floor so we were able to get work done and have a good night’s sleep. One short block to Michigan Ave.
Read more
Date of stay: November 2023
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Ask for a room a bit away from the elevator and ice machine
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Hotel Manager, Guest Services / Front Office at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 17 Nov 2023
Thank you for your wonderful review regarding our hotel and amenities! We are so happy that you enjoyed your stay with us and we hope to welcome you back soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Samuel Pasaribu wrote a review Oct 2023
Bekasi, Indonesia2684 contributions494 helpful votes
+1
I stayed here for a short course at University of Chicago Booth which could be reached by walking for 5 minutes. Check in was quick, and I could check in earlier. My room was comfort enough and clean. There is a restaurant on the lobby and Starbucks. Michigan Avenue is very close so we can reach many restaurants, shops and attractions easily. Riverwalk is also only 10 minutes by walk. Bus stop is only 100 m from hotel. The service was also good. My room was cleaned up every 2 nights.
Read more
Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Manager, Guest Services / Front Office at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 24 Oct 2023
Thank you for your review and we are happy to hear you enjoyed our hotel amenities and the convenient location. Please come see us again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Heyitsthatguy wrote a review Oct 2023
Minnesota29 contributions4 helpful votes
Excellent customer service at check in! Thank you Jon for making us feel welcomed. Nice rooms and great location. We arrived early and the team was happy to store our luggage while we did some shopping. Will definitely be back.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Manager, Guest Services / Front Office at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 22 Oct 2023
Thank you for your wonderful and mention of our awesome associate, Jon! It is very much appreciated and we hope that we can welcome you back for another amazing stay!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Debs wrote a review Oct 2023
640 contributions179 helpful votes
I think first impressions make or break a hotel . Booked here for two days for business . Lobby, floors, elevators filthy. Upon getting to my room , noticed dirty bathroom and carpet musty and an old. Bed was terrible as were the flat pillows . Good location , but did not feel safe after dark . Sad for a Marriott property which could do better . As someone also mentioned , very flip greeting and service lacking at front desk . Felt like an annoyance . Go elsewhere !
Read more
Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Hotel Manager, Guest Services / Front Office at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 2 Oct 2023
Thank you for staying with us at the Courtyard Magnificent Mile. We apologize that our service did not satisfy your expectations. We always seek to exceed expectations and it is clear that we did not accomplish that during your stay. Hopefully if we have you again the future you will be more impressed with our level of service.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Hadia Z wrote a review Sept 2023
8 contributions14 helpful votes
The area surrounding the hotel is really good, it’s walkable, the transportation is nearby, restaurants close, and look safe. What I first didn’t like about the place is the welcoming. After driving 6 hours I didn’t expect a cold and plain « Hi ». A simple « Hi, what can I do for you? » would be ok. The hotel in general looked well maintained and clean, but the rooms were not what I expected from Mariott Hotel. The room looked clean at first, but it was half clean for my taste. The floor was sticky seemed not well mopped after using detergent, and the room didn’t smell fresh and clean. I had to put towels on the floor to walk barefoot, I wish they had sleepers. The next day after spending 9 hours outside we came back to our room and found it untouched, bed not done, used towels not picked up, not even new towels to use after a long day. When I called I was told we don’t get a room service for a two nights booking, why not mentioning that at the first place? That being said they sent towels short time after. Coffee makers looked very cheap and one of them in 1816 wasn’t working. The room was on the 19th floor, but we could hear everything happening outside, plus the construction noises began morning just facing our room. To be honest I won’t be coming back to the same hotel, I’m planning to come back to Chicago with family, but I’ll try another pleasant place with a welcoming and helpful staff
Read more
Date of stay: September 2023Trip type: Travelled with family
Room Tip: - Not the best place if your sensitive to surrounding noises. - Ask for towels in advance if...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Manager, Guest Services / Front Office at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 8 Sept 2023
Thank you for your review. We are very sorry to hear you had a frustrating experience with us, but really appreciate you bringing these issues to our attention. We have shared your feedback with the appropriate hotel team members and will follow up internally to ensure these matters are taken care of. We hope that we are able to welcome you back to the city with an even better experience and a more impressed level of service.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Cristiana H wrote a review Jul 2023
Minneapolis, Minnesota81 contributions20 helpful votes
It was a good stay and a fairly good price for the location. The room was nice - clean, nice amount of room and a little couch. The lobby, and pool area were dirty though, and it seemed like there wasn't staff to maintain cleanliness. (ie. moldy pool deck, moldy edges of the pool, uneven tiles, lots of water on the pool deck, weirdly discolored water, lounge chairs with trash or towels from previous guests on them, etc.). However, a lot of downtown hotels don't have pools, and when we were there, there were a few families with kids who did not seem to mind the accommodations and just appreciated a place to swim. So I suppose you win some, you lose some. The valet and restaurant had long waits and were very clearly understaffed on the days we were there. We sat at the restaurant bar, and there was only one woman trying to make drinks for the entire restaurant while also acting as a server for the bar patrons. It took about 20min before we were even acknowledged by a member of the staff. But again, they were clearly understaffed - the bartender was doing the best she could. She wasn't being set up to succeed though, and we weren't set up for a good customer experience. The food was fine, and the drinks were good. It was convenient to have a place to eat right downstairs from our room. The valet was also a little weird because it wasn't advertised anywhere on the website. Online, it says this hotel is self-park only. But then once we got there, there was what appeared to be a third-party valet service that only accepted cash. We still did it, as did a lot of other guests, and the person at the front desk said that was what most people did. Maybe this is typical for the Chicago area. I don't drive to Chicago most times I visit so I wouldn't necessarily know, but it was odd to me that it wasn't on the website, and that it was cash only.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from Hotel Manager, Owner at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 10 Jul 2023
Thank you for staying with us! We apologize for any delays in service in our restaurant. We hope you did have a nice experience overall. The valet is something new that we have worked out and this will be going on the website. We apologize for any confusion. We hope the valet was convenient and easy. Thank you again and we hope to see you back the next time you are visiting Chicago!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Katherine H wrote a review Jul 2023
5 contributions2 helpful votes
We got to get in a little early on a Friday. We were given a room right in front of the elevator. Very loud from people. Lots of chit chat. Room was visually nice. Lots of outside noise on the 11th floor. Sirens all night long. Could use some updated windows for noise. Bed was hard as a rock and the pillows have seen better days. It was in a great location to Michigan Ave. front desk staff were very friendly.
Read more
Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Hotel Manager, Owner at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 10 Jul 2023
Thank you so much for staying with us. I'm so happy to hear you enjoyed the excellent location of our hotel. I do apologize for the noise you were hearing at night. On busier nights, some guests may talk when coming back to their room too loudly. If there are ever any noise complaints, please let the front desk know and we would be happy to send over security. Thank you and we hope to have you back again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Chicago area.
PRICE RANGE
HK$1,238 - HK$2,022 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard chicago downtown/magnificent mile hotel chicago, chicago marriott, chicago courtyard
FORMERLY KNOWN AS
Courtyard Chicago Downtown/Magnificent Mile
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
306
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

COURTYARD BY MARRIOTT CHICAGO DOWNTOWN/MAGNIFICENT MILE HK$1,403 (H̶K̶$̶3̶,̶6̶8̶3̶) - Updated 2024 Prices & Hotel Reviews - IL

Frequently Asked Questions about Courtyard by Marriott Chicago Downtown/Magnificent Mile
Which popular attractions are close to Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Nearby attractions include The Magnificent Mile (0.2 km), The Escape Game Chicago (0.3 km), and Richard H. Driehaus Museum (0.3 km).
What are some of the property amenities at Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Conveniently located restaurants include Do-Rite Donuts & Chicken - Streeterville, The Capital Grille, and Joe's Seafood, Prime Steak & Stone Crab.
Are there opportunities to exercise at Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Chicago Downtown/Magnificent Mile offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard by Marriott Chicago Downtown/Magnificent Mile?
The staff speaks multiple languages, including English, Spanish, Chinese, Polish, and Lithuanian.
Are there any historical sites close to Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Many travellers enjoy visiting Garfield Park Conservatory (7.8 km), The Rookery Building (1.7 km), and Holy Trinity Orthodox Cathedral (5.0 km).
Is Courtyard by Marriott Chicago Downtown/Magnificent Mile accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.