We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Chicago Downtown/Magnificent Mile

Save
Share
165 East Ontario Street, Chicago, IL 60611
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Booking.com
Hotels.com
Courtyard
US$269
View deal
Expedia
Trip.com
ZenHotels.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (240)
Room & Suite (123)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Staff required to regularly wash hands
Updated 19/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Chicago Downtown/Magnificent Mile
Updated 19/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 218 hotels in Chicago
Location
Cleanliness
Service
Value
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Nightclub / DJ
Kids stay free
Car park
Wifi
Paid internet
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Wine / champagne
Children's television networks
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Safe
Bottled water
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish, Chinese, Lithuanian and 1 more
Hotel links
Special Offer:Unlock Member Rates!
2020Reviews34Q+A100Room tips
Traveller rating
  • 1,232
  • 589
  • 127
  • 48
  • 25
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
frednmo wrote a review Jun 2022
connecticut56 contributions61 helpful votes
Hotel was very clean,the staff were excellent, and the location was top notch for walking downtown. Highly recommend this hotel. This noise from the 11th floor was non existent.The view from our room was beautiful.
Read more
Date of stay: June 2022
Location
Cleanliness
Service
Helpful
Share
Response from Dan Harwood, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 1 week ago
thank you for the wonderful review and comments! we are so happy you had a great stay and enjoyed your accommodations. we truly hope to have you back the next time you are visiting the Windy City!
Read more
HickoryHuskers wrote a review Jun 2022
Munster, Indiana34 contributions40 helpful votes
On site parking garage was partially closed/full. We were given no notice and if we had we could have made other arrangements. We had to park three blocks away and I have trouble walking that far and now my back hurts. They also forgot to give us our food and beverage credit. Put a real damper on our Chicago trip. Recommend trying one of the many other hotels in the area.
Read more
Date of stay: June 2022Trip type: Travelled with family
Helpful
Share
Response from CYDTFOM C, Guest Services / Front Office at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 3 weeks ago
Hi HickoryHuskers, I truly apologize for your experience with parking. Our hotel does not own nor operate the garage as it is accessible to the public. I also apologize for the missing food and beverage voucher. I do show the voucher was supplied and honored during the check-out process. I have shared your feedback with our Front Desk team to ensure this was an isolated incident. Thank you for your feedback. We hope to have a future opportunity to change your experience in the near future.
Read more
eggbert_tg wrote a review Jun 2022
Sycamore, Illinois151 contributions47 helpful votes
Very nice place! We came to a banquet, which was held in the hotel (7th floor); the food and the facilities were excellent. In the rooms, they were nice enough although the beds were not especially great. The area around the hotel is safe and there are a lot of restaurants nearby. The Chicago River is only a short distance away (1/2 mile?). Glad we stayed in this hotel!!
Read more
Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Valet parking was easy.
See more room tips
Helpful
Share
Response from Dan Harwood, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 3 weeks ago
Thank you for staying with us and we truly hope to see you again!
Read more
matthewisaac wrote a review Jun 2022
Saint Paul, Minnesota1 contribution
Nothing extraordinary about this hotel, but it was clean and comfortable and the staff were friendly. Parking in the public parking ramp next door was a hefty add-on at $60/day over Memorial Day weekend. That was the hotel rate. We had the option of just going with the city rates for this ramp, but those rates might have only been a little less -- it wasn't clear to me -- and without the convenience of being able to come and go. Turns out we did not take advantage of the in-and-out flexibility anyway. Being a block off Michigan Ave, we generally walked everywhere or grabbed a rideshare. I saw a review about uncomfortable beds, but we found our king bed to be very comfortable. It felt like a memory foam type of mattress. I have also read complaints about sirens in the night being close to a major hospital. Aren't sirens just a part of being downtown? It didn't seem to be anything out of the ordinary. The rooms were quiet. We didn't hear anything from the hallway or surrounding rooms, and our room was right across from the elevators. We slept great!
Read more
Date of stay: May 2022
Location
Service
Sleep Quality
Helpful
Share
Response from Dan Harwood, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 3 weeks ago
Thank you for staying with us! We are happy to hear you had a great night's sleep at our hotel and enjoyed your stay!
Read more
LevinsonGedera wrote a review May 2022
Gedera, Israel448 contributions184 helpful votes
This is a comfortable and basic hotel. The staff are friendly and helpful. There is no breakfast. There is a Starbucks in the lobby but the lines are long and the quality is average. The rooms are not serviced daily. We had our chambermaid arrive once in a 4 night visit. The hotel is near an emergency hospital and the sirens of the ambulances woke me up on several occasions.
Read more
Date of stay: May 2022Trip type: Travelled as a couple
Helpful
Share
Response from CYDTFOM C, Guest Services / Front Office at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 18 May 2022
Thank you for taking the time to let us know about your experience while staying with us. We understand the importance and convenience of having breakfast available and are diligently working to expand our options. I also apologize that your room was not serviced during your stay. In the future, please alert our guest services team so we can ensure any requests are handled in a prompt manner. Thank you again for your feedback. I hope you choose to stay with us again when your travels bring you back to the area.
Read more
Gerrie E wrote a review Feb 2022
Mount Vernon, Illinois77 contributions13 helpful votes
Great location, reasonably priced, clean and lots to do within walking distance. Special mention to Esmeralda for her exemplary customer service, she was warm, professional and exceptionally helpful when we realized we booked at the wrong Marriott!!! The Courtyard by Marriott Chicago Downtown/Magnificent Mile was definitely the right hotel, in more ways than one!!!
Read more
Date of stay: February 2022Trip type: Travelled with family
Helpful
Share
Response from Dan Harwood, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 11 Mar 2022
Thank you so much for staying at our location! We are so happy to hear you had an awesome stay and I want to sincerely thank you for the very kind words you had regarding our superstar associate, Esmerelda! We hope to have you back the next time you are in Chicago!
Read more
ginseng_30 wrote a review Jan 2022
Mohali, India44 contributions12 helpful votes
Very ordinary hotel. Good Gorda one night stay. Lobby nothing to write home about. No eating joint inside even though booking included breakfast. Just attached to a Starbucks. Room was large but basic. Not even a hand shower in the bath. Wash basin was outside the bathroom. Excellent location with amazing restaurants around and great ambience as soon as you step out.
Read more
Date of stay: January 2022Trip type: Travelled with family
Helpful
Share
Response from Andrea Heidekrueger, Other at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 9 Jan 2022
Dear guest, Thank you for choosing to stay at the Courtyard Chicago Downtown/Magnificent Mile and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Our restaurant, The Copper Fox, is open for dinner service Tuesday through Saturday. Our website does not have breakfast listed as an amenity at this time. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times
Read more
Magnolia001 wrote a review Dec 2021
Lewis Center, Ohio126 contributions50 helpful votes
You choose this hotel for the location to shopping and restaurants. Lots to do within walking distance. The hotel rooms are pretty basic. The shower was difficult to get water the correct temperature. We were on floor 17. The room was very quiet and the curtains were great at blocking the light. The beds are very hard making it hard to sleep. The bathrooms were a good size though.
Read more
Date of stay: December 2021Trip type: Travelled with family
Helpful
Share
Response from CYDTFOM C, Guest Services / Front Office at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 31 Dec 2021
Dear guest, Thank you for choosing to stay at the Courtyard Chicago Downtown/Magnificent Mile and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent your issues from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.
Read more
Sean S wrote a review Dec 2021
75 contributions24 helpful votes
We got a good last minute deal on this hotel. Room is average compared to other hotels we have stayed at. Bathroom not updated. Really good location to shopping and restaurants. Walking distance to Navy Pier. Seems safe in this as area too!!!
Read more
Date of stay: December 2021Trip type: Travelled with family
Helpful
Share
Response from Dan Harwood, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 2 weeks ago
I'm glad you had a good stay! We hope to have you back again the next time you visit the Windy City!
Read more
Setanta Landers wrote a review Nov 2021
4 contributions3 helpful votes
We stayed here twice in the last week. The first experience was fine. The plumbing is dated on the top floors and theres not much pressure but hey, its Chicago and its a hotel with many rooms. We came back to stay on 23 November and it is genuinely the worst experience of my hotel life and I have stayed in some poor third world country hotels. The hotel is renovating. For this read constant drilling, at over 90 Decibel (think of an aircraft taking off beside your bed) at 9am and vibration. I rang the front desk at 9am when this started and was told that it would continue until 5pm Close the hotel if you are going to renovate. Dont charge people a price for a hotel room and then have workmen keeping them awake AVOID AT ALL COSTS
Read more
Date of stay: November 2021
Rooms
Location
Service
1 Helpful vote
Helpful
Share
Response from Dan Harwood, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile
Responded 26 Nov 2021
It sounds like you may have stayed at the Courtyard Chicago Downtown River North and not our property on the Magnificent Mile. Our property is not under renovation.
Read more
Previous
123456
PRICE RANGE
US$222 - US$344 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard chicago downtown/magnificent mile hotel chicago, chicago marriott, chicago courtyard
FORMERLY KNOWN AS
Courtyard Chicago Downtown/Magnificent Mile
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
306
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Courtyard by Marriott Chicago Downtown/Magnificent Mile
Which popular attractions are close to Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Nearby attractions include The Magnificent Mile (0.2 km), The Escape Game Chicago (0.3 km), and Royale Society Hospitality (0.5 km).
What are some of the property amenities at Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Conveniently located restaurants include The Capital Grille, Joe's Seafood, Prime Steak & Stone Crab, and Eddie V's Prime Seafood.
Are there opportunities to exercise at Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Chicago Downtown/Magnificent Mile offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard by Marriott Chicago Downtown/Magnificent Mile?
The staff speaks multiple languages, including English, Spanish, Chinese, Polish, and Lithuanian.
Are there any historical sites close to Courtyard by Marriott Chicago Downtown/Magnificent Mile?
Many travellers enjoy visiting Garfield Park Conservatory (7.8 km), The Rookery Building (1.7 km), and Macy's on State Street (1.1 km).
Is Courtyard by Marriott Chicago Downtown/Magnificent Mile accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.