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Sofitel Chicago Magnificent Mile

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Traveller (1448)
Room & Suite (664)
Videos (1)
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About

#28 of 207 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Bonjour, and welcome to the stylishly renovated Sofitel Chicago Magnificent Mile. We provide guests with the opportunity to experience the best of downtown Chicago through our creatively re imagined French lens. Within our glass prism walls, you can explore our newly renovated and design-forward guest rooms, re-energized SoFit Fitness Center and sultry lobby-level lounge, Le Bar. Minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Outdoor dining area
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Green
Languages Spoken
English
5430Reviews82Q+A100Room tips
Traveller rating
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ieva j wrote a review Yesterday
1 contribution
As a Chicago land resident and someone who works nearby, this hotel lost a customer today because they wanted to take money out of my temporary hold charge. I booked a room and was told that there would be a hold for damages. Staff stated everything in the room was included in the price and no damages occurred. A few days later they decided to hold $30 from the temporary hold that I was told would be refunded by staff at check-in. I called to give them a chance to fix the small issue, but after asking the manager on call 03.01.24 4pm to fix the problem, she refused 3 times. If your staff is telling me that I will get that full amount refunded back to my card, you should honor that and refund my money. There are better hotels around, do yourself a favor and pick one with a better view.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Choose another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TravelBird wrote a review Sept 2023
San Leandro, California4 contributions2 helpful votes
Hotel's Favourite
The hotel is amazing: Front desk service - excellent; Concierge - helped us select and book the best river and lake cruises and recommended excellent restaurants; Housekeeping brought us the most heavenly pillows and cleaning was perfect. Our room had a beautiful view and the floor was very quiet. Location - wow so close to the best restaurants. Very easy to get around walking or with Uber. Easy to get to the Chicago Art Institute. Nice breakfast area and great bar with delicious wine selections. The area around the hotel felt very safe and is very clean. We will definitely stay at the Sofitel again on our next trip to Chicago!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Definitely meet with the concierge to get great recommendations on tours and restaurants.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 8 Sept 2023
Bonjour TBirdFun2020, Thank you for your excellent review and especially thankful for the kinds words for our amazing front desk and concierge staff! We are delighted that you enjoyed your stay at Sofitel Chicago Magnificent Mile, We look forward to welcoming you back the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Taylor6298 wrote a review Feb 2024
Chicago, Illinois1 contribution
My partner and I had the best stay last weekend. The staff were so amazingly accommodating and kind. Especially Kia, who assisted us at the front desk and throughout our night with whatever we needed!
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded today
Bonjour Taylor6298, Thank you for sharing your wonderful experience at Sofitel Chicago Magnificent Mile. We are delighted to hear that you had a great stay and that our staff, especially Kia, provided you with exceptional service. We appreciate your kind words and look forward to welcoming you and your partner back for another romantic staycation. Merci. Best Regards, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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edimaslov wrote a review Feb 2024
3 contributions
Hotel wonderful food brunch with nice delicious menu very professional service. Downtown location with walking distance to everywhere in town in 5 min time. In hotel have wonderful breakfast options with delicious meals
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded today
Bonjour edimaslov, Thank you for taking the time to share your positive review of your recent stay at Sofitel Chicago Magnificent Mile. We are delighted to hear that you had a perfect stay and enjoyed our clean rooms, amazing customer service, and downtown location. We are pleased to know that you found our breakfast and brunch options to be wonderful and delicious. Your kind words about our professional service are greatly appreciated. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the near future. Merci, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JThomasPeoria wrote a review Feb 2024
1 contribution
I stayed in a really lovely and comfortable room. The staff was very welcoming and helpful. It was a good location with many thing walkable so I didn't have to move my car. I would definitely stay here again next time I have business in the area.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 1 week ago
Bonjour JThomasPeoria, Thank you for your positive review of your recent stay at Sofitel Chicago Magnificent Mile. We are delighted to hear that you found our rooms to be lovely and comfortable. Our staff takes great pride in providing a warm and welcoming experience for our guests. We are pleased to know that our location was convenient for your needs. We appreciate your kind words and look forward to welcoming you back on your next business trip. Merci, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mdubin2017 wrote a review Feb 2024
Boston, Massachusetts10 contributions22 helpful votes
The Sofitel is a beautiful hotel and was the perfect stay for a long weekend. The rooms are nice, spacious and quiet, and the beds are incredibly comfortable. We really enjoyed the breakfast each morning and found everyone at the hotel to be super helpful and welcoming. The location is also fantastic for shopping, restaurants, and walks along the lake. There are a lot of other luxury hotels in the area, but I would not hesitate to stay at the Sofitel again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 2 weeks ago
Bonjour mdubin2017, Thank you so much for taking the time to share your experience at Sofitel Chicago Magnificent Mile. We are delighted to hear that you had a wonderful stay with us and that our beautiful hotel was the perfect choice for your long weekend. It is a pleasure to know that you found our rooms to be nice, spacious, and quiet, and that you enjoyed a comfortable night's sleep on our beds. We are glad that you had a chance to indulge in our breakfast and that our team provided you with the super helpful and welcoming service that we strive to offer to all our guests. We are also pleased to hear that our location worked well for you, allowing you to explore the best of Chicago. Thank you again for your kind feedback, and we hope to have the pleasure of welcoming you back to Sofitel Chicago Magnificent Mile soon. Sincerely, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rebecca M wrote a review Feb 2024
4 contributions2 helpful votes
Sofitel Magnificent Mile was very comfortable and clean. Kia at the front desk was very friendly and accommodating. They have a nice gym setup. The perfume in the lobby was overpowering so keep that in mind if you’re sensitive to scents.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 2 weeks ago
Bonjour Rebecca M, Thank you for sharing your feedback regarding your recent stay at the Sofitel Chicago Magnificent Mile. We are thrilled to hear that you found our hotel comfortable and clean, and that Kia at the front desk was friendly and accommodating. We are pleased to know that you enjoyed our well-equipped gym. We appreciate your feedback regarding the scent in the lobby and will take it into account. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future. Best regards, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LoveTravel580128 wrote a review Feb 2024
1 contribution
The hotel is very cosy, quiet and clean. The room is well equipped and furnished. A king sized bed very comfortable. The bathroom is big! The fitness is well equipped. I do recommend. The breakfast is very good. The bar
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 3 weeks ago
Bonjour LoveTravel580128, Thank you for choosing Sofitel Chicago Magnificent Mile for your recent stay. We appreciate your kind words about our cozy and quiet atmosphere, as well as our well-equipped rooms and comfortable beds. We're delighted that you enjoyed our spacious bathrooms and well-equipped fitness center. We're also glad to hear that you enjoyed our breakfast and bar offerings. We look forward to welcoming you back in the future. Merci, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Greekgoneloca wrote a review Feb 2024
Chicago72 contributions62 helpful votes
My husband and I no longer have a home in Chicago, but come into town 2-3 times a month due to work and family. The Sofitel Chicago is the only place to stay. It is incredibly convenient, the staff is friendly and accommodating. The beds are super comfy and rooms are quiet. Great for walking everywhere.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 3 weeks ago
Bonjour Greekgoneloca, Thank you for your kind review of your recent stay at Sofitel Chicago Magnificent Mile. We appreciate your loyalty as a frequent guest and are thrilled to hear that you consider our hotel your home away from home in Chicago. Our convenient location, friendly and accommodating staff, comfortable beds, and quiet rooms are some of the aspects that we take pride in, and we are glad that they contributed to a pleasant stay for you. We look forward to welcoming you back on your future visits. Merci, Sofitel Chicago Magnificent Mile
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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smitty5049 wrote a review Jan 2024
Lansing, Michigan2 contributions1 helpful vote
This a beautiful hotel nestled just north of the Magnificent Mile, and only 3 blocks away from the John Hancock building. We stayed here while visiting and exploring Chicago. For a 5 star hotel, we thought it was reasonably priced. We were most excited for having a bathtub in our bathroom, it was the main selling point on why we chose to stay here. However, my wife and I are taller, and didn't fit whatsoever in the shallow tub. The robes were somehow scratchier than the washcloths, and the drain needed some Drain-O, as hair would come up out of of it every time you took a shower. The service started out great, with doormen receiving you from the taxi, and welcoming you in. However, by the end of our 4 night stay, they no longer had someone standing by the door. There were other smaller things that left us feeling a little disappointed with our service, but overall the rooms were comfortable, the hotel felt safe at night, and the bed was soft.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephano Baik, Guest Services / Front Office at Sofitel Chicago Magnificent Mile
Responded 4 weeks ago
Bonjour smitty5049, Thank you for your review of Sofitel Chicago Magnificent Mile. I do apologize that the separate bathtub size was too shallow and the inconvenience this has caused. We value your feedback on your in room experience and will use your feedback to improve on our services including reviewing our staffing levels for a welcoming arrival experience. We hope that you will choose to stay with us again the next time your travels bring you to Chicago! Merci, Stephano B. Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$1,597 - HK$2,208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel chicago water tower hotel chicago, sofitel chicago water hotel, sofitel water tower hotel chicago, chicago sofitel
FORMERLY KNOWN AS
Sofitel Chicago Water Tower
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
415
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SOFITEL CHICAGO MAGNIFICENT MILE - Updated 2024 Prices & Hotel Reviews (IL)

Frequently Asked Questions about Sofitel Chicago Magnificent Mile
Which popular attractions are close to Sofitel Chicago Magnificent Mile?
Nearby attractions include The Magnificent Mile (0.5 km), Lookingglass Theatre Company (0.3 km), and Richard H. Driehaus Museum (0.5 km).
What are some of the property amenities at Sofitel Chicago Magnificent Mile?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Chicago Magnificent Mile?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sofitel Chicago Magnificent Mile?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Sofitel Chicago Magnificent Mile?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Sofitel Chicago Magnificent Mile?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pierrot Gourmet, and Doc B's Restaurant + Bar.
Are there opportunities to exercise at Sofitel Chicago Magnificent Mile?
Yes, guests have access to a fitness centre during their stay.
Does Sofitel Chicago Magnificent Mile have airport transportation?
Yes, Sofitel Chicago Magnificent Mile offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Chicago Magnificent Mile?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Chicago Magnificent Mile?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel Chicago Magnificent Mile offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.