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245 S. Franklin St., Chicago, IL 60606
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Traveller (15)
Room & Suite (37)
Dining (3)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Chicago Central Loop
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#159 of 217 hotels in Chicago
Location
Cleanliness
Service
Value
Hilton Garden Inn Chicago Central Loop is a located in a historic building in the heart of Chicago financial district and across the street from Willis Tower, home of Chicago Skydeck. Enjoy Hilton Honors Benefits at our newly opened Hilton Garden Inn Chicago Central Loop. After you check in, you will experience our modern guest rooms with Smart TVs to stream your favorite shows, WiFi, Keurig Coffee makers, microwaves, mini-refrigerators, and of course comfortable beds for a great night rest. And when ready head to the fitness center and hop on a bike or treadmill or utilize our weights for a personalized workout. Garden Grille is open for breakfast and dinner daily. Our Chicago hotel also offers meeting space when you need to gather. Our hotel is set in the bustle of the Loop neighborhood surrounded by award winning restaurants and theatre. Legendary attractions such as Millennium Park, Chicago Riverwalk and the Shops on State are minutes away.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Baggage storage
Wifi
Breakfast available
Non-smoking hotel
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Housekeeping
Telephone
Private bathrooms
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
33Reviews1Q+A3Room tips
Traveller rating
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Kathleen M wrote a review Sep 2022
2 contributions
The Hilton Team was amazing in helping us set up our wedding block. Kennedy was extremely helpful and our suite was gorgeous. We had the groomsmen take photos in our suite! We also had access to the lobby and platform room at the Canopy (great cocktails at the Canopy Lobby Bar). We took all our wedding photos before the ceremony at the hotel and I cannot wait to see the photos! Best part is that we were able to reserve two wedding blocks. One block at the Hilton and a second at the Canopy. Both hotels share the building and it was great to have all our guest at one building. Our guest loved being downtown. The hotel is a great location for all site seeing in Chicago.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, Public Relations Manager at Hilton Garden Inn Chicago Central Loop
Responded 2 days ago
Thanks for the wonderful review, kathleenmR9281JC! It's fantastic you had such a special and rewarding experience at Hilton Garden Inn Chicago Central Loop. We're thrilled we could help make your special day so memorable. That's what we like to see! We're delighted our central location helped make your wedding perfect as well. We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rwhit26 wrote a review Nov 2021
6 contributions1 helpful vote
Hotel's Favourite
nice hotel bed was super firm parking is 45.00 a night and its a 75.00 hold on your cc a night parking garage is next door you have in&out privilege great stay will stay again l restaurants downtown close early plan a head for food
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Neil DeGuia, General Manager at Hilton Garden Inn Chicago Central Loop
Responded 1 Dec 2021
Hello Rwhit26, Thank you for taking the time to review our hotel. The team and I appreciate the "5" star rating. If there is anything I can help you with in the future, please let me know. We look forward to see you again soon. Sincerely, Neil DeGuia General Manager neil.deguia@hilton.com 312-989-3961
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vajoefisher wrote a review Sep 2022
Virginia Beach, Virginia264 contributions53 helpful votes
I stayed here for one night using 50,000 H Honors rewards and loved it. Check in was fast and friendly. Wifi is fast and reliable. Be sure to push hard on the door to open your room since it's a new door it's still kinda stiff no big deal but I figured it out! Also when getting on the right elevator make sure you use the right one since they share this property with another Hilton brand hotel here. Angela the manager was nice enough to send me a text to ask if everything was ok! That is service above and beyond what is expected! Kudos to her great customer service! The King deluxe city view room was huge! it felt like more like being in an apartment. Microwave and fridge were very convenient. The bed and pillows were super soft. The area is kind of quiet at night since it's a business district but the good thing about that is that it's quiet at night and right next door to the Willis Tower aka "Sears Tower!" I highly recommend a visit up to the 360 observation deck. The closest restaurant that was open past 6pm was Giordanos. I had the Italian beef sandwich add cheese and it was amazing! It's right across the street. The orange line is only 1 block away right across from Giordanos and it takes you to Midway Airport in less than 30 minutes. If I am in this part of Chicago again I would definitely stay here! Thanks and keep up the good work!
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Date of stay: September 2022
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Room Tip: Get a deluxe room with a view!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, Public Relations Manager at Hilton Garden Inn Chicago Central Loop
Responded 1 week ago
Thank you for sharing this wonderful review with us! We're thrilled to hear you had such an enjoyable experience at Hilton Garden Inn Chicago Central Loop! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nolita B wrote a review Sep 2022
4 contributions
Great stay!! Will stay again!! Cant wait until the rooftop is open and functional. The staff was very professional pleasant and helpful. Enjoyed our trip to Chicago. Would recommend the Lincoln Zoo as well.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, Public Relations Manager at Hilton Garden Inn Chicago Central Loop
Responded 3 weeks ago
Thanks for the splendid review, nolitab835! It's fantastic you had such an excellent experience at Hilton Garden Inn Chicago Central Loop and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you. We look forward to hosting you again soon so we can share another amazing experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ilranal0ve5 wrote a review Sep 2022
Enterprise, Alabama1 contribution
No reason to get a rental. We walked everywhere. I will be back again and make this my normal stay. I enjoyed the weather and ppl I met on the streets as well. Starbucks was within reach and much needed.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2022
Value
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, Public Relations Manager at Hilton Garden Inn Chicago Central Loop
Responded 3 weeks ago
Thank you for leaving us this fabulous review, ilranal0ve5! We're so glad you had such an enjoyable time with us at Hilton Garden Inn Chicago Central Loop! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions. We look forward to hosting you again for yet another unforgettable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Msmlee312 wrote a review Sep 2022
1 contribution
+1
This hotel is awesome. This building used to be the railroad headquarters and they have an art deco style. The staff has been super friendly and helpful. Angela at the front desk was nice and helped with all my questions. Evelyn, Hap and Manny at the bar were inviting and made the best drinks. The cocktails are really good and reasonably priced. The food was really good as well. We had the mac and cheese, Italian beef and mushroom soup. This hotel is dog friendly. They provided us with a doggie bed and a doggie treats when we checked in. The lobby areas are the best mix of comfortable and fancy. I highly recommend this hotel.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, Public Relations Manager at Hilton Garden Inn Chicago Central Loop
Responded 3 weeks ago
Thank you for the fantastic review, Msmlee312! We're thrilled you had such a great experience at Hilton Garden Inn Chicago Central Loop! It's excellent you enjoyed and appreciated our ambiance and atmosphere as well as our friendly staff and delicious cuisine options. We care about the happiness and comfort of our guests. We can't wait to host you and your pup again soon so we can share another wonderful experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
asia999 wrote a review Aug 2022
United States285 contributions142 helpful votes
The hotel is located across the street from Willis Tower and shares the building with Hilton Canopy. HGI is Lobby to 7th Floor, Canopy is the higher floors. There is limited food in the area for dinner, although there is a restaurant on site. Parking is $45 with in and out privilege. The hotel looks very new. Check in to the hotel was fine, all the front desk staff extremely helpful. Only time this was questionable was when I requested ice. One person asked if I needed a bag or if I wanted something filled up, and took my cooler to fill it up. One person insisted that I could only get a bag via room service. Another told me to go into the restaurant and fill up my cooler myself. We had a 2 queen room, only issue we had was one of the beds was really close to the wall and the only way to get into bed was to crawl in from the side or bottom. There was a layer of dust on the headboard in the room. There was a closet area by the door, fridge, microwave, arm chair and desk area with office chair. The bathroom included a shower, sink and dual flush toilet, towels were located in the closet area.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, Public Relations Manager at Hilton Garden Inn Chicago Central Loop
Responded 4 weeks ago
We appreciate the feedback, asia999. We're happy you had a pleasant stay with us and found our staff to be helpful. However, we're disappointed that your stay with us was less than ideal. We regret that there was confusion regarding where to get ice and that the room size was not to your liking. We will be addressing the dust issue with our housekeeping team in order to remedy this in the future. We look forward to hosting you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cchampion0107 wrote a review Aug 2022
1 contribution
Great property. The Front Desk folks were so helpful…I ended up having to add an additional night of lodging at the last minute. The room was great, the breakfast was great and again the Staff were very accommodating with all of my changes.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, Public Relations Manager at Hilton Garden Inn Chicago Central Loop
Responded 19 Aug 2022
Thanks for the great review and rating! We're happy that your overall stay at Hilton Garden Inn Chicago Central Loop was enjoyable and that you were able to take advantage of our breakfast offerings. It's great that you appreciated our rooms and team and we certainly look forward to welcoming you back again soon for another wonderful visit! Thank you again for sharing your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tonya H wrote a review Aug 2022
1 contribution
Check in took about 10 minutes and room was okay, had everything you needed. Right next to Willis tower and one of the Giordanos locations. Overall it was alright. Little pricey for relatively for what you get but was okay.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, Public Relations Manager at Hilton Garden Inn Chicago Central Loop
Responded 13 Aug 2022
Thank you for this lovely review, Tony! We're thrilled to know you had such a wonderful experience at Hilton Garden Inn Chicago Central Loop. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. We look forward to hosting you again so we can share yet another fabulous experience with you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian D wrote a review Aug 2022
Henderson, Nevada6 contributions2 helpful votes
Will not apply the daily food & beverage credit to snack purchases from the grab N go pantry even though the Hilton website states such purchases qualifies. This is how Hilton a billion dollar company robs their best guests/most frequent customers. Per Hilton site: With the Hilton Honors Daily F&B Credit, Gold and Diamond members can apply the complimentary credit to any eligible food or beverage purchases billed to their room up to the total daily credit value, any time of day – from a delicious burger via room service to a fresh brewed coffee or snack from the on-property grab-and-go market.
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Date of stay: July 2022
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex K, Public Relations Manager at Hilton Garden Inn Chicago Central Loop
Responded 6 Aug 2022
We appreciate the feedback, Brian. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$191 - US$431 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
135
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Frequently Asked Questions about Hilton Garden Inn Chicago Central Loop
Which popular attractions are close to Hilton Garden Inn Chicago Central Loop?
Nearby attractions include Skydeck Chicago - Willis Tower (0.09 km), The Magic Penthouse (0.3 km), and Chicago Riverwalk (0.3 km).
What are some of the property amenities at Hilton Garden Inn Chicago Central Loop?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
What food & drink options are available at Hilton Garden Inn Chicago Central Loop?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to Hilton Garden Inn Chicago Central Loop?
Conveniently located restaurants include Giordano's, Italian Village Restaurant, and Native Foods.
Are there opportunities to exercise at Hilton Garden Inn Chicago Central Loop?
Yes, guests have access to a fitness centre during their stay.
Is Hilton Garden Inn Chicago Central Loop located near the city centre?
Yes, it is 0.8 km away from the centre of Chicago.
Are pets allowed at Hilton Garden Inn Chicago Central Loop?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Chicago Central Loop offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hilton Garden Inn Chicago Central Loop?
Many travellers enjoy visiting Garfield Park Conservatory (6.9 km), The Rookery Building (0.3 km), and Macy's on State Street (0.9 km).
Is Hilton Garden Inn Chicago Central Loop accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.