230 N Michigan Ave, Chicago, IL 60601-5906
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What is Travellers’ Choice Best of the Best?
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What you can expect during your stay
- Face masks required for staff in public areas
- Regularly sanitised high-traffic areas
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 218 hotels in Chicago
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Steeped in history, anchored in style. Set within the iconic 1929 Art Deco Carbide & Carbon Building in Chicago’s Loop neighborhood, Pendry Chicago is a modern-day luxury hotel that pays homage to both the past and the present with contemporary, comfortable interiors, signature culinary and cocktail concepts, and inspired gathering spaces throughout that embody the spirit of Chicago.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Billiards
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Paid public parking nearby
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Happy hour
Outdoor dining area
Wine / champagne
Rooftop bar
Patio
Walking tours
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
City View
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
240Restaurantswithin 0.5 km
75Attractionswithin 0.5 km
Contact
230 N Michigan Ave, Chicago, IL 60601-5906
Getting there
Randolph/WabashChicago L4 min
State/LakeChicago L5 min
Car HireSee all Chicago car hire
288Reviews1Q+A14Room tips
Reviews
Traveller rating
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Popular mentions
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Most Recent
My husband and I stayed at Pendry during our trip through America, we had a great time. Staff was amazing, from the Front desk Filipe and Joel to the housekeeper Louders, who cleaned our room everyday. Thank Pendry for the incredible stay, clean hotel, warm staff and beautiful architecture. Definitely recommend.
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Date of stay: July 2022Trip type: Travelled as a couple
Helpful
Hotel's Favourite
That the Pendry is luxurious is obvious from the moment one enters the interior of this exquisite landmark building. The rooms, views, furnishings ... luxurious indeed. It, however, is the Pendry staff that makes staying here wonderful. The door and bell staff are the most gracious, kind, and helpful we have ever experienced. The reception, room service, and food staff were attentive, responsive, and friendly. All in all our stay was quite enjoyable.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded 1 Jun 2021
Hello Steven M! Thank you for taking the time to share your experience at Pendry Chicago. We are so glad you chose our newly opened hotel for your stay in Chicago. We will pass your kind words over to our associates. We look forward to welcoming you again soon. Cheers, Stephen Blackford General Manager, Pendry Chicago
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It’s a beautiful property, but some of the people at the front desk were pretty unprofessional, For example, when I called for an ice bucket and some ice, no one responded with any kind of alacrity, so I went down to the front desk and got it myself. Eventually the ice bucket arrived, but long after I got it myself. I couldn’t even understand the guy at the front desk giving me some kind of initial orientation. He spoke too quickly and seemed to mumble his words, as if he had done this too many times and was reciting it from rote. They were apparently supposed to offer us a spiked drink at check in, but didn’t offer it to us until check out the next day, and then the bar was closed. They are obviously having a hard time finding good, professional type people to staff their professional looking hotel.…
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Valet parking is $74, the exorbitant cost of which they try to mitigate by saying you have in and...
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Helpful
Very comfortable and clean rooms. Friendly, attentive and helpful staff (call out to the Front desk, to the Bell boy, to Shane at the Venteux restaurant and to Alex the Concierge!). Overall it was a great experience, but next time I will bear in mind that it is in the center, and that it seems Chicagoans like loud music in their cars ;)
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
The best staff!!! Every one was so friendly. The building is amazing. We loved the views from the one bedroom suite of downtown Chicago and the river. So many things to do within walking distance. Can’t wait to go back.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
The Pendry is in a great location for business or leisure travelers. I stayed in a room in the 23rd floor and really expected there to be less street noise that high up, but that wasn’t the case. Between 8-11p the noise was nearly unbearable at times. This could perhaps be mitigated by adding some noise dampening window coverings as opposed to the thin roller blind and sheers that are used currently.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Other than a mild issue with my toilet, this is a beautiful hotel. Great location to Millennium Park, the River Walk and the Magnificent Mile shopping area. The bed is also absolutely comfortable. I always appreciate having a Nespresso coffee maker in my room.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Stayed at several Pendry locations, but Chicago is one of my favorites so far. The architecture of the building, the amazing front desk (DaShay, Felipe) bell boy Jovani. We had a great time. Totally recommend
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Date of stay: June 2022Trip type: Travelled with friends
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded 5 days ago
Hello Mitchv137! Thank you for sharing your experience at Pendry Chicago. We are so glad you enjoyed our hospitality over your recent stay in Chicago, and appreciate your kind words- I will pass them along to DaShay, Filipe, and Jovani. We hope to welcome you back soon! Cheers, Stephen Blackford General Manager, Pendry Chicago
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This was my second time staying at the Pendry, and this time, I was able to take my partner with me. I had hyped the property to her (and she was already a fan of the brand, having visited the San Diego property earlier this year), and I am thrilled to say that the Pendry lived up to our expectations, and more. Everything about our stay was wonderful - my partner arrived early in the morning, and was greeted by friendly staff members and was able to work from the lobby prior to checking in. When I arrived later that evening, we enjoyed the fantastic views from our room before delicious snacks and cocktails at the rooftop bar, Château Carbide. Our room was perfectly clean and beautifully decorated, and the bed was very comfortable. In the morning, I was thankful for the fitness center, and appreciated the front desk's willingness to hold our bags while we went to lunch after checking out. Every step of the way, I felt welcome and appreciated, and can't wait to head back to Chicago for another stay at the Pendry!…
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Date of stay: June 2022
Value
Location
Service
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded 5 days ago
Hi Zacharyb522! Thank you for taking the time to leave such a kind and detailed review of Pendry Chicago. We are delighted to hear that you and your partner enjoyed your stay with us and got to experience Château Carbide. Thank you for highlighting our wonderful staff as well. We're excited to welcome you back on your next visit! Cheers, Stephen Blackford General Manager, Pendry Chicago
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The Pendry Chicago was the perfect stay for a long weekend conveniently located inside the loop. We walked everywhere and was also close to the train stop for trips away from the neighborhood. Would do it again in a heartbeat. Possible improvement would be to ask for a room away from the street. Even though we were on the 23rd floor the street noise was a bit much. Life in the big city.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded 6 days ago
Hello garygreenblum! Thank you for your review of Pendry Chicago. I am glad to hear that you enjoyed your stay with us and were able to explore the city. We appreciate you choosing us and hope to welcome you back on your next visit to Chicago! Cheers, Stephen Blackford General Manager, Pendry Chicago
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PRICE RANGE
US$326 - US$537 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
364
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Claim Your Listing Frequently Asked Questions about Pendry Chicago
Which popular attractions are close to Pendry Chicago?
Nearby attractions include Millennium Park (0.5 km), Cloud Gate (0.4 km), and Drunk Shakespeare (0.3 km).
What are some of the property amenities at Pendry Chicago?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Pendry Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pendry Chicago?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Pendry Chicago?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Pendry Chicago?
Conveniently located restaurants include The Purple Pig, Wildberry Pancakes and Cafe, and Shaw's Crab House.
Are there opportunities to exercise at Pendry Chicago?
Yes, guests have access to a fitness centre during their stay.
Is Pendry Chicago located near the city centre?
Yes, it is 0.9 km away from the centre of Chicago.
Are any cleaning services offered at Pendry Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pendry Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pendry Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.