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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Waldorf Astoria Chicago
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 216 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
Set in the heart of the prestigious Gold Coast neighborhood, the Waldorf Astoria Chicago is a haven of exclusivity with classic Parisian charm. Guests can relax in one of the 215 elegant guestrooms, wet bars, oversized bathrooms with soaking tubs, and suites furnished with outdoor terraces. The 14,000 square foot award-winning Spa & Health Club offers bespoke treatments and an indoor lap pool. With a lively, upscale setting, The Brasserie is an American brasserie with fashionable cocktails and tasteful dishes. The Patisserie transports guests to a café along the Champs-Elysees, serving French pastries, coffee and sandwiches.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast in the room
Special diet menus
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Fireplace
Housekeeping
Microwave
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Minibar
On-demand films
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
174Restaurantswithin 0.5 km
77Attractionswithin 0.5 km
Contact
11 E. Walton St, Chicago, IL 60611-1412
Getting there
ChicagoChicago L5 min
Clark/DivisionChicago L8 min
Car HireSee all Chicago car hire
3237Reviews43Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
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Most Recent
Just completed a stay with my wife this past week for our anniversary. The Waldorf staff starting with the bellman, check in, restaurant staff were all very welcoming and excellent attention to details throughout our stay of 5 nights. We were given an upgrade to a large corner unit, whether for Diamond level or our anniversary, it was very welcomed and the room was immaculate. We used our dining credit for breakfast every morning, and the service was the best we had in Chicago all week. Definitely would recommend staying here, and we plan to again in the future.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Judson Corrie, Guest Services / Front Office at Waldorf Astoria Chicago
Responded 2 days ago
It is exactly the details that matter to us. Thank you for sharing J778VKdavids. Our teams are so invested in your stay and I will be sure to share your rave review with our teams - it is so inspiring to hear. We can't wait to welcome you back!
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Hotel's Favourite
Beautiful hotel and lovely amenities. The lobby is small and discreet, and the rooms are nice and comfortable. The bed is heavenly and the soaking tub a great way to unwind after a long day being a tourist in Chicago. They don’t have coffee makers in the room, instead they have complimentary coffee and tea service through in room dinning. Housekeeping team is top notch! The room was thoroughly clean and the daily service done to perfection. My only complain is that I had to leave :)
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Beautiful! But don't stay on the 7th floor it is the bottom floor of rooms directly above the inner workings of the hotel ballrooms, meeting rooms, restaurants, etc. We had a corner suite so nice, so beautiful, so clean, and well appointed, but an elevator clanked and banged all day and night. What can I say we are light sleepers? It should be a lot quieter for the money, especially when coming from inside the hotel. When we go back, we will stay at the top!
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Review collected in partnership with Waldorf Astoria
Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip: High floor anything above 7th, which is the bottom floor for rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Judson Corrie, Guest Services / Front Office at Waldorf Astoria Chicago
Responded 2 days ago
Thank you so much for your candor, revsunshine. We appreciate you taking the time to share your insight and I do apologize about the apparent disruption - our teams are looking into this as we speak. If I may, I would love to ensure your profile is updated with this preference - please feel free to contact me at judson.corrie@waldorfastoria.com and I welcome any other comments you would be inclined to share.
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Hotel has great location..service was not nearly as expected. 2:25 AM housekeeping on our door with bathroom amenities, really?? They had the wrong room number.. and we had a hard time getting back to sleep after we woke up startled, missed our next morning activities and front desk and manager just thanked us for our feedback!! Upon checking in tired from our trip, the room phone was not working and we had to go downstairs a couple of times since they didn't pay attention to our request for extra blankets. So if you’re looking for a hotel where you can rest, in our family’s experience.. I wouldn’t recommend it at all.
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Review collected in partnership with Waldorf Astoria
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Judson Corrie, Guest Services / Front Office at Waldorf Astoria Chicago
Responded 1 week ago
Thank you for your candid feedback, m0nicaae. We do take this to heart and on behalf of the team, I apologize for an experience that simply fell below expectation and very atypical of our hotel. I do hope we might redeem your trust and hope you might wish to connect with us to discuss this further should you feel so inclined, as we do wish to make this right. I remain at your service at judson.corrie@waldorfastoria.com
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Beautiful suite, but the entrance door appeared to have been kicked in at one point and the door's wood under the inside locking plate showed fracture-cracks; door NEVER latched closed unless you physically pushed it closed from the inside or pulled it closed from the outside when you left the room. There were damage marks on part of the living room wall by the dining table. There were multiple fancy light switches throughout the suite; most had their labels rubbed off - so it took a few days to "learn" what was: all off, all on, all dim, etc. AND to learn what switches controlled what rooms. Breakfast quality in the restaurant was POOR, I say again: POOR. Breakfast food was never served hot, not really even warm. My waffles were so cold one day I physically walked the plate back into the kitchen; it was as cold as a day old cookie; later a manager comp'd the breakfast. I'd rather have paid to have had hot food timely delivered to the table. Doormen where always prompt to welcome you when you drove up, and opened the door but they were never insight to open the door when you were leaving the hotel with luggage or boxes in your hands. We turned down turn-down service as we wanted to sit on the sofa at night and not have had it all bedded out. The result was that no one ever delivered room service menus, except by accident one evening when they came to put linens on the sofa. The quality / consistency of human staff services did not make this a Luxury hotel with a cap "L". Luxury is more than just a lot of marble.…
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Judson Corrie, Guest Services / Front Office at Waldorf Astoria Chicago
Responded 1 week ago
Thank you for your candid feedback, bocam2020. We will continue to constantly strive to offer the premier hotel choice in Chicago and do welcome all comments that may highlight areas where we did not impress. Our teams are tending to the particular details regarding room, staff & restaurant mentioned but we are proud to say a large-scale renovation of the hotel is nearing it's end and does hone into these areas. No detail too small. We do appreciate the kind words as well and will continue to strengthen areas where we do impress.
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Hilton awarded me certificates for complimentary stays, so used two at the Waldorf Astoria in June 2022. As a Diamond member, I was upgraded to a corner room with a fireplace. Well, it was 98 degrees, so the fireplace was unnecessary (but I turned it on in the mornings to remove the chill). Concierge staff was exemplary ! Ernest had suggested the hop-on-hope-off bus that circles the downtown area. That was delightful ! Nest time, I'd get the multiple-day pass.
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Date of stay: June 2022Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip: The higher the floor, the less traffic noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Judson Corrie, Guest Services / Front Office at Waldorf Astoria Chicago
Responded 1 week ago
Thank you, gparn, for the kind words - it is experiences like yours that inspire us further! Ernest is one of our best and he, along with the rest of the team, look forward to hosting your next experience downtown.
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World-class customer service. It was a vacation and our party felt very special, from the room to the peacock cafe downstairs and everything in between. The turn down service every night went above and beyond expectations too. Location is ideal with easy access to shopping and dining.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Judson Corrie, Guest Services / Front Office at Waldorf Astoria Chicago
Responded 1 week ago
Thank you, Trip585, for such a remarkable review! We are very proud of our Peacock Lounge so recently made public, along with our new cocktail bar, Bernard's. Our team appreciates the kind words and we will make sure they hear it directly from you.
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What a reception for our anniversary. Champagne, room upgrade and my best friend. Slippers chocolate and a weekend with the phone turned off. Breakfast in bed and decompress on a comfy bed pillows and a beautiful woman. Our concierge Fikiv went over the top. Thank you Waldorf
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Went here for my anniversary, received a bottle of champagne which was amazing. Service was great food was great, rooms were beautiful. I wanted a balcony room upon check in which was not available, two hours later received a tx saying my balcony room was ready. Anniversary was beautiful and service was A1. Will return here again.
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Review collected in partnership with Waldorf Astoria
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have stayed in W/A properties in several cities and countries. The Chicago Waldorf never ceases to impress! The service is impeccable. The rooms are elegant and spotless. (Jr Suite is worth the upgrade!). The new intimate Bernard's lounge serves amazing small-plates and top-shelf cocktails. Amenties - Amenties - Amenties plus location-location-location. Can't wait to go back.
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Review collected in partnership with Waldorf Astoria
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
US$605 - US$793 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Elysian Hotel Chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
215
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Claim Your Listing Frequently Asked Questions about Waldorf Astoria Chicago
Which popular attractions are close to Waldorf Astoria Chicago?
Nearby attractions include Lookingglass Theatre Company (0.4 km), Holy Name Cathedral (0.5 km), and Fourth Presbyterian Church (0.3 km).
What are some of the property amenities at Waldorf Astoria Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Waldorf Astoria Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldorf Astoria Chicago?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Waldorf Astoria Chicago?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Waldorf Astoria Chicago?
Conveniently located restaurants include Pierrot Gourmet, The Lobby, and Francesca's on Chestnut.
Are there opportunities to exercise at Waldorf Astoria Chicago?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Waldorf Astoria Chicago have airport transportation?
Yes, Waldorf Astoria Chicago offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Waldorf Astoria Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Waldorf Astoria Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Waldorf Astoria Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.