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A note from Viceroy Chicago
Updated 08/03/22
About
#22 of 218 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
Viceroy Chicago, located in the exclusive Gold Coast neighborhood, marks Viceroy's first destination in the Windy City. Located at the site of the 1920s-era Cedar Hotel, among historic mansions and just steps to the Magnificent Mile and Lake Michigan, Viceroy Chicago offers a locally-inspired luxury experience with 180 guestrooms and suites.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Special diet menus
Wine / champagne
Rooftop bar
Car hire
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Business
Languages Spoken
English, Spanish, Dutch, German and 1 more
Hotel links
Special Offer:CELEBRATE SPECIAL EVENTS WITH CUSTOMIZED ADD-ONS
Location
Full view
100Great for walkers
Grade: 100 out of 100
121Restaurantswithin 0.5 km
46Attractionswithin 0.5 km
Contact
1118 N State Street, Chicago, IL 60610
Getting there
Clark/DivisionChicago L5 min
ChicagoChicago L9 min
Car HireSee all Chicago car hire
1331Reviews23Q+A63Room tips
Reviews
Traveller rating
- 1,065
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Most Recent
I was recommended this hotel by a friend that frequently stays here. The lobby area is extremely impressive and smelled wonderful. Our room on the other hand was another matter. There were several stains on the walls, the carpet portion of the room hadn't been vacuumed as there was debris under the desk and by the window, the entry way floor was a bit sticky. The bed looked like someone had just gotten out of bed and made it quickly, the pillows looked like they were shoved into the pillow covers with 3 of them just pushing out of the cases. The sheets as well as the towels also had several rips and holes in them. I will say the bathroom is beautiful. I'm sure to many these things aren't a massive deal but I feel for what I paid and was charged, I should've gotten a better room experience instead of something I could've gotten at a Holiday Inn. I'm very disappointed. I will say the guys that run the valet are wonderful and extremely helpful in finding fun things to do around the area. It's a beautiful hotel in a wonderful area, I just feel the housekeeping and general maintence are severely lacking for the price point. For $500 a night I should've had a way better experience.…
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Date of stay: June 2022
Value
Cleanliness
Service
Helpful
Hotel's Favourite
Luxurious, safe, clean, friendly, accommodating, spacious, would highly recommend! The heated bathroom tiles were a highlight and the front desk staff and valet are very attentive and conversational. The staff helped with recommendations in the area, frequently asked how our stay was going, even went so far as to google Beef Wellingtons in the area. Exceptional service! Valet was also respectful, helpful, and quick. I felt special to have the door open for us for every enter and departure.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Viceroy Chicago, General Manager at Viceroy Chicago
Responded 21 Jan 2022
Dear Meghan M, Thank you for being our guest and sharing this incredible review! I am delighted to hear our team made you feel pampered during your visit and hope you were able to find some beef wellington! Should your travels lead you back to Chicago, we would love to be your hosts once again! Warm regards, Nienke Oosting General Manager
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This was our first visit to the Viceroy for our son & daughter-in-law‘s wedding. Our entire family was there. Everyone had a great time. The Viceroy truly rolled out the red carpeting for all of us! Whenever we go to Chicago from now on, The Viceroy is absolutely the only place we will stay from now on!
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We only found the reception team to be friendly and helpful. At the restaurant one does not feel welcome. Room was not cleaned on two days (out of seven). The hotel has a great location with lots of restaurants in walking distance and the Lake one block away.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We really enjoyed our stay here as the service is excellent and the room was perfect A bit pricey but you get what you pay for. The restaurant next door is good quality and the 18th floor rooftop bar and pool are really good. They do need to have umbrellas available as there is very little shade on these hot days
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
The hotel was very modern, clean, and staff were attentive. Rooftop pool was beautiful. Great location near really nice restaurants and a quick drive to the Riverfront area. Beautiful views and just all around a relaxing, perfect place to stay. The hotel was huge but felt very private the way it was laid out.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Staff was very generous and showed me respect (don’t see much of that these days). Our room was fantastic and very clean, I’m definitely coming back with my wife! They were also very fast with my room service.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Viceroy Chicago, General Manager at Viceroy Chicago
Responded 1 week ago
Dear castillojosh8, Thank you for this excellent feedback and for being a guest with us for your honeymoon! Congratulations to you and yours and we hope to see you back for your anniversary if not sooner! Warm regards, Lindsay Inman General Manager
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Great room design with fantastic use of space. Absolutely beautiful hotel. Loved the location. Rooftop pool is an oasis in the city. Could not have been more pleased. Will definitely stay again when next in Chicago!
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Viceroy Chicago, General Manager at Viceroy Chicago
Responded 1 week ago
Dear burghernat, Thank you for being our guest and sharing this fantastic feedback with us! We are so glad you were able to enjoy the rooftop pool and hope to welcome you back to your oasis soon! Warm regards, Lindsay Inman General Manager
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Had an awful experience and really not worth the money. Rooms were small, got kicked out before entering the pool because we had a 7 month old baby in hand. No breakfast. No amenities, toothbrush toothpaste, slippers, room was dusty. The tv remote controller wasn’t even working the whole day. Requested for front view suite, gave us back side. Never coming back here ever again.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Viceroy Chicago, General Manager at Viceroy Chicago
Responded 2 weeks ago
Dear dkhan687860, Thank you for being our guest and sharing this very valuable feedback with us. Unfortunately our rooftop lounge Devereaux is open to guests over the age of 21 after 6pm, however during the daytime hours it is completely family friendly. I sincerely apologize you were unable to experience any of our amenities during your visit. Please see your private messages as we would love an opportunity to redefine your experience. Warm regards, Lindsay Inman General Manager
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+1
My husband and I stayed at the Viceroy for a mid week getaway.. I absolutely loved this hotel. The location is fantastic- lots of great bistros nearby. We had the best burger EVER at Gibson’s just down the street. The room was immaculate. Fantastic amenities, love having the water closet separate from the rest of the bath. We were upgraded to a lake view room. Had drinks and snacks on the rooftop bar. Great views! Breakfast one morning was good. My husband’s oatmeal was very watery but that is my only complaint. Staff is well trained and very polite. A+++
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Viceroy Chicago, General Manager at Viceroy Chicago
Responded 2 weeks ago
Dear matissegirl, Thank you for being our guest and sharing this incredibly thoughtful review with us. I am thrilled to know your time with us was memorable and you enjoyed our amenities and service. We sincerely hope to welcome you back again soon! Warm regards, Jeff Harvey General Manager
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PRICE RANGE
US$405 - US$629 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
180
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Claim Your Listing Frequently Asked Questions about Viceroy Chicago
Which popular attractions are close to Viceroy Chicago?
Nearby attractions include Oak Street Beach (0.4 km), Oak Street (0.2 km), and Bloomingdale's (0.5 km).
What are some of the property amenities at Viceroy Chicago?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Viceroy Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Viceroy Chicago?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Viceroy Chicago?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Viceroy Chicago?
Conveniently located restaurants include 3rd Coast Cafe, Gibsons Bar & Steakhouse, and The Original Pancake House.
Are there opportunities to exercise at Viceroy Chicago?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Viceroy Chicago have airport transportation?
Yes, Viceroy Chicago offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Viceroy Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Viceroy Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Viceroy Chicago offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.