Best Western River North Hotel
125 W Ohio St, Chicago, IL 60654
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?
Tell us so we can help you plan.
Avg. HK$1,267 /night, 3/16 - 3/17
HK$1,966
per night
HK$1,329
per night
HK$692
per night
Mar
Apr
16 Mar
Today
18 Mar
20 Mar
22 Mar
24 Mar
26 Mar
28 Mar
30 Mar
1 Apr
3 Apr
5 Apr
7 Apr
9 Apr
11 Apr
13 Apr
15 Apr
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#111 of 214 hotels in Chicago
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Located in Chicago,IL, the Best Western River North Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Vending machine
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Spanish
Location
125 W Ohio St, Chicago, IL 60654
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Midway Airport
15.4 km•
See all flights
O'Hare Intl Airport
24.9 km•
See all flights
Grand
4 min•Chicago L
Car Hire
305 Restaurants
within 0.5 kilometers
Reviews
4.0
3,286 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Best Western River North Hotel garners appreciation for its cleanliness, with numerous travelers noting spotless rooms and well-kept facilities. While opinions on value and service are split—with some guests finding the pricing misleading and service lacking—others commend the friendly staff. The hotel's location is frequently praised for its convenience to local attractions.
However, the accommodation's rooms receive mixed reviews, with some guests finding them outdated and noisy, despite others enjoying their comfort. Amenities are generally well-regarded, though some mention they could benefit from updates.
Location
Convenient
Rooms
Dated
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Traveller rating
- 1,425
- 1,154
- 419
- 171
- 117
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
I was pleasantly surprised by this hotel. It’s a little dated and beat up, but overall the place was very clean, the linens smelled good and the beds were comfy. Every member of the staff we encountered was friendly and helpful. They responded quickly to any inquiries or needs. The carpet in the hall, the world’s fair art deco wall hangings and the black and white tile in the bathroom made it feel almost vintage. They had shampoo, conditioners, body wash and a few other toiletries in the room and I used the body wash—it smelled great. We had vending machines that took cards and an ice machine on our floor and both worked exactly as they should. Probably the only hotel I’ve been to in YEARS that had a functioning ice machine. Check in and check out were easy and the location is really good—close to a ton of restaurants and stores in the river north neighborhood. There’s a McDonald’s directly across the street and gas station on the other side of it. We didn’t have a car but they do have onsite parking for a fee. Overall, it was an excellent stay at a good price point and I would stay again. The area overall felt safe—we didn’t encounter problems with anyone. Other guests were a mixture of families and singles.
Read more
Date of stay: June 2024Trip type: Travelled with friends
Room Tip: They have parking for a fee. You’ll need a credit card for the security deposit or it will hold...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
We have stayed at this hotel many times over the past 20 years and the service and friendliness of the staff is like no other. Amenities nice and rooms very clean. Great location! Restaurant has great service.
Read more
Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western River North Hotel
Responded 3 Aug 2023
Thank you dirkandsueb for taking the time to review your stay with us and the perfect 5/5 rating! We look forward to seeing you back soon. Safe Travels.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I liked being on the 6th floor, near the pool. The room was spotless and large with ample furniture and space. The view was good, and the windows open, though they are up very high. There is a lot of lighting options, and there was plenty of work space too. The pool area is nice with a lot of tables and chairs. The pool itself is the perfect temp and has a huge deep end for swimming laps from 5-8 feet. The work out room is off the pool and has several pieces of equipment. The breakfast that is included only allows for dining in and included four options. The desk staff were all very accommodating, helpful, and friendly. I enjoy staying at this Best Western and would recommend it. You can walk to every thing from here.
Read more
Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western River North Hotel
Responded 13 Jun 2024
Thank you for taking the time to review your stay with us and the perfect 5/5 rating!!! We look forward to seeing you back soon. Safe Travels
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Way overpriced! No hot tub, no breakfast, little baby sized pillows, very long check in wait time, $50 a day parking, old musty smell, and rats are running in the covered part of the parking lot. If they’d empty the kitchen dumpster so the lid would close it may help. We will never stay again.
Read more
Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You may choose this for price and location but be aware that you will not receive the level of service that you might expect from this brand. Our experience: broken shower, no cups or creamer in the lobby, then - lobby coffee machine broke. Rooms are fine, but furniture is tired. Towels are scratchy. No microwave or fridge in room.
Breakfast not included. Parking $$$. (Use a parking app to find significantly lower prices)
Staff just really didn’t seem to care about issues we were having. We left after one night
Breakfast not included. Parking $$$. (Use a parking app to find significantly lower prices)
Staff just really didn’t seem to care about issues we were having. We left after one night
Read more
Date of stay: June 2024Trip type: Travelled as a couple
Room Tip:Â Keep looking for a different place to stay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western River North Hotel
Responded 13 Jun 2024
We appreciate that you took the time to review our hotel. It is certainly not our intent to inconvenience our guest’s, but to instead provide a good value, comfortable, clean, and friendly accommodations. Our parking option is the most inexpensive when compared to all our competitors, with unlimited access to drive your vehicle in and out of the parking lot/garage. Standard Parking: $49 daily fee + tax, 1 standard car per room allowed. Our newly integrated parking system makes it easier and more convenient to pay for parking from your mobile phone. We conveniently have the QR Code signs in all Parking Areas, Elevators and at the Front Desk for a quick easy payment. Parking is available in our own parking lot with overflow into our own parking garage. Your feedback is of great importance to us and allows us to monitor and improve our service continually.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel provided excellent service in recommending local activities we were interested in! The restaurant had great pizza and convenient. Rooms are bit old, elevator system kept shutting down, unruly kids running hallways,shower water pressure pretty low, and pool was not heated. The hotel was a great location for the price, other than parking being $50 daily
Read more
Review collected in partnership with Best Western
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If you are looking for a quiet, restful sleep, do not stay at this hotel. The AC unit was 2 feet from the bed and extremely noisy. You could hear ever sound from the surrounding rooms and hallways. I was on the 4th floor and could hear all of the street noises like I was on the first floor with my window open. The room itself needed repairs and the only chair in the room was broken. The price to park at this lovely hotel is $50 a day so buyer beware on this. Find another place to stay.
Read more
Date of stay: August 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a much older hotel, painted to look new and it is not... Clearly when you go up to the hallways all becomes very clear... Room service does not provide what they should, for the price they charge you expect more. Just showing a rooftop in a picture does not show you what the inside of this place looks like. This is a INN not a hotel.. There is only one person at the front desk, hard to get in touch with them, goes to reservation line, and they cannot answer questions...
Read more
Date of stay: September 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â It is a very nosey place.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was a returning customer after 8-9 years and this time I hoped situation will be better but no luck even this time. For 3 nights reservation for 5 family members, I got a bedroom with broken bed, water damage, and musty room with odd odor. After some back and forth my room was switched to another available room with smaller size which could fit 4 people (per hotel staff standards). I accommodated for one night on condition that I will checkout next day and they will refund me for the rest of two nights. they agreed but when I got the bill, it was for 2 nights and 2 days parking fee. I am still in process of resolution on this... This was a short version. I am skipping then part when they intentionally kept me on hold for 40+ minutes while at hotel discussing the roo m sitaution problem.. and few more such instances.
Read more
Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terrible hotel all around. The photos are very misleading - the rooms, the hallways, and even the lobby look nothing like the photos. We pre booked a one night stay, and as soon as we checked in we did not like the stay. The hallways smelt like mold, the room was very outdated, and the hallway layout is horrendous to be even able to find your room. My fiancé has asthma and being in there for 30 minutes was causing flare ups. We instantly checked out and had to find another hotel. The hotel manager refused to give back our money for a one night stay, even though we checked out within 30 minutes of arriving. They would only offer another room or a better view, which would not solve our issues. Doesn’t seem fair to take people’s money for something they do not use, I couldn’t believe their inflexibility. The hotel is more concerned with taking people’s money with misleading photos and a non-negotiable refund policy. Had they at least given our money back, I would have been able to put this experience behind us. But how they responded to individuals checking out within 30 minutes and taking their money is unacceptable and everyone should be aware of this before booking.
Read more
Date of stay: June 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes they do.
…
"There is no wifi, totally different from the picture, never been abused by hotel person to check in!!! Both my husband and me. "Read full review
…
PRICE RANGE
HK$816 - HK$1,858 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western chicago, chicago best western
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / River North
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingBEST WESTERN RIVER NORTH HOTEL
Frequently Asked Questions about Best Western River North Hotel
Which popular attractions are close to Best Western River North Hotel?
Nearby attractions include The Escape Game Chicago (0.5 km), Blue Chicago (0.04 km), and Andy's Jazz Club (0.4 km).
What are some of the property amenities at Best Western River North Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western River North Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Best Western River North Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western River North Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Best Western River North Hotel?
Conveniently located restaurants include La Grande Boucherie, Olio E PiĂą, and Doughnut Vault.
Are there opportunities to exercise at Best Western River North Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Which languages are spoken by the staff at Best Western River North Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western River North Hotel?
Many travellers enjoy visiting Garfield Park Conservatory (7.1 km), The Rookery Building (1.4 km), and Holy Trinity Orthodox Cathedral (4.3 km).
Is Best Western River North Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.