We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Chicago

323 East Upper Wacker Drive, Chicago, IL 60601-9722
avatar-imageavatar-imageavatar-image
Traveller (2172)
360
Panoramas (15)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Winter Getaway - Enjoy up to 20% OFF Your Stay
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#29 of 207 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Comfort and productivity come together where the river meets the lake at Swissotel Chicago. Swissotel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 662 guest rooms or 42 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have one on-site restaurant, hotel bar, and a penthouse fitness centre.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Paid wifi
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Bay View
Languages Spoken
English, Spanish
Hotel links
Special Price:Winter Getaway - Enjoy up to 20% OFF Your Stay
6590Reviews67Q+A100Room tips
Traveller rating
  • 3,675
  • 1,723
  • 618
  • 324
  • 255
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Christina J wrote a review Yesterday
1 contribution
The Swiss is remarkable in so many ways. Friendly team, comfortable beds, breathtaking views and management which cater to your every need. Special recognition to Alfred, who has been my anchor back to back visits! Plenty of great eats in the area as well.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Alex K wrote a review Jan 2024
2 contributions
Hotel's Favourite
I had an emergency I had to leave early Bailey from security made sure that my items were secured in the room until I was able to make it back days later to pick up my items I wanna personally thank Bailey for offering me a traveling bag to put my items in due to the fact my girlfriend decided not to go pick up my things baily really made sure I got my items also made sure everything was there , baily went beyond to make sure I was accommodated and for that reason alone my choice of hotel when I come to Chicago will be the Swissotel I’m thankful for what this young man did for me this place is top tier and I’ll be back for sure
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: This place is top tier security is presidential location lake views wonderful gym on site parking
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded 4 weeks ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Bailey and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Nathan B wrote a review Yesterday
1 contribution
Checking in with Daisy st the front desk was made extremely easy, everything about it was flawless and the hotel is in a great location and has walkability to tons of restaurants or other attractions. Room with a view was also a nice bonus and comfy beds!
Read more
Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded yesterday
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Daisy and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan v wrote a review Yesterday
1 contribution
Daisy was awesome during check in! Daisy was awesome during check in! Daisy was awesome during check in! Daisy was awesome during check in! Daisy was awesome during !Daisy was awesome during check in!Daisy was awesome during check in! Daisy was awesome during check in!
Read more
Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded yesterday
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Daisy and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Rory wrote a review Yesterday
Dallas, Texas12 contributions3 helpful votes
Great location, nice hotel. Friendly employees. Yessica at the front desk was very accommodating of my early arrival! Great views of the river and of the downtown skyline. Valet was efficient and inviting. I would definitely stay here in the future.
Read more
Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded yesterday
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Yessica and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
TriciaBKal wrote a review Yesterday
3 contributions4 helpful votes
I travel extensively, I understand luxury, and I expect good service. Swissotel Chicago and specifically, Melissa Marion, Executive Operations Administrator far exceeded even my own high expectations during my recent stay. Melissa is a tremendous brand ambassador on Accor/Swissotel’s behalf. She sent me an email several days before my arrival, welcoming me and asking if I had any special requests. She arranged to have me upgraded to a beautiful room overlooking Lake Michigan. Additionally, I was warmly welcomed at the front desk and my room was available upon arrival (which was earlier than the standard check in time). Melissa continued to check in with me daily to ensure that I was comfortable and that my every need was met --- which they were! Accur/Swissotel truly differentiate themselves from their peers because of their focus on the customer, quality service and luxurious accommodations. I cannot overstate how much I enjoyed my time at Swissotel Chicago, and because of Melissa’s OUTSTANDING service, going forward, I am going to seek out every opportunity to stay at Accor/Swissotel properties. Thank you to Melissa and the Swissotel Chicago team for making my stay so enjoyable!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded yesterday
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Melissa and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Cristian S wrote a review 18 Feb
2 contributions
This was my first time visiting the Swissotel in Chicago. After doing a lot of research on hotels, this was my first choice and I'm glad that was my decision. Easiest check in process at the front desk thanks to Yessica. She was very professional and courteous. As I arrived to my room, I was amazed. I paid a little extra for a better view and did not disappoint. Comfortable bed, luxury bathroom, and a great view. What more could I ask for? Luckily, I was able to talk to Yessica again when it came to checking out and once again, she gave outstanding service. Will be back here again and recommend to friends and family traveling to Chicago. It truly is one of the best cities I have ever been to. Swissotel gets a 11/10 from me :)
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded 2 days ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Yessica and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Darion B wrote a review 17 Feb
1 contribution
Sharifa checked me into my room. She was very nice and professional. I was upgraded with a complimentary room.. the view was amazing. She made my wife and myself trip easy going. We will be back next time we visit downtown Chicago. Thank you so much!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded 2 days ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Sharifa and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Karel F wrote a review 15 Feb
3 contributions
Excellent room with views and location. Had an amazing experience , super clean and staff friendly. We stayed for 4 nights and had a great experience. Enjoyed room service and perfect housekeeping every day - which is quite unusual at other hotels these days. Especially like Sandra Nava - the best housekeeper ever 😀😀😀👍
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded 6 days ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Sandra and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Keith A wrote a review 14 Feb
2 contributions
First trip to Chicago and I had the luck to choose this hotel. The location and views are phenomenal, the staff was amazingly helpful, and the unique triangle shape makes it pop in a city full of amazing buildings. The prices were very affordable as well. Highly recommend to all.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded 6 days ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Chicago area.
PRICE RANGE
HK$1,283 - HK$2,769 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel chicago hotel chicago, swissotel hotel chicago, chicago swissotel hotel
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / New East Side
NUMBER OF ROOMS
662
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

SWISSOTEL CHICAGO HK$1,439 (H̶K̶$̶4̶,̶0̶2̶8̶) - Updated 2024 Prices & Hotel Reviews - IL

Frequently Asked Questions about Swissotel Chicago
Which popular attractions are close to Swissotel Chicago?
Nearby attractions include Chicago Architecture Center (0.4 km), American Writers Museum (0.5 km), and Maggie Daley Park (0.4 km).
What are some of the property amenities at Swissotel Chicago?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Swissotel Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Swissotel Chicago?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Swissotel Chicago?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Swissotel Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Eggy's Diner Chicago, and Pinstripes.
Are there opportunities to exercise at Swissotel Chicago?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Swissotel Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Swissotel Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Swissotel Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.