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SpringHill Suites Chicago Downtown/River North

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410 North Dearborn Street, Chicago, IL 60654
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Traveller (374)
Room & Suite (153)
Videos (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
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Updated 17/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites Chicago Downtown/River North
Updated 17/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 216 hotels in Chicago
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Business Centre with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Bar / lounge
Breakfast available
Complimentary Instant Coffee
Kids' meals
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Telephone
Iron
Microwave
Refrigerator
Flatscreen TV
On-demand films
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English
Hotel links
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1589Reviews37Q+A100Room tips
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Most Recent
davidpaupaw wrote a review 5 Aug
Brooklyn, New York3 contributions
Needed to stay for business, but will return for pleasure. Hotel Staff is very polite and attentive. The only thing was an elevator was out of service for part of the stay and made the elevator wait a little long. The room was lovely and so was the view.
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Date of stay: July 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wylliam Becker, Guest Services / Front Office at SpringHill Suites Chicago Downtown/River North
Responded 5 days ago
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager
Read more
Traveler746172 wrote a review 1 Aug
1 contribution
I stayed July 20-22. The hotel has a fantastic location. Close to great restaurants. The staff was very helpful and accommodating. But the best piece of all was Alex at the front desk. She was all warm and fuzzy. She listened very well and contributed to the conversations we had. She even gave me 2 or 3 hugs!! She’s a keeper!!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wylliam Becker, Guest Services / Front Office at SpringHill Suites Chicago Downtown/River North
Responded 5 days ago
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager
Read more
Ivory wrote a review Jul 2022
Shreveport, Louisiana2 contributions
Our room was booked thru Vacations by Marriott. Room#1920. Upon checking out of our hotel, I pulled the sheets and saw that for 3 nights I had been sleeping on a soiled, unsanitary bed. Unacceptable!!! So disappointed!
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wylliam Becker, Guest Services / Front Office at SpringHill Suites Chicago Downtown/River North
Responded 1 week ago
Thank you for taking the time to provide your honest feedback regarding your stay with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues you experienced from occurring in the future. I am sorry to hear that you did experience a less than perfect stay. I can assure you are intentions are to take care of our guests to our best ability and it doesn't look like we delivered this time. For that I apologize. I do not want your experience to tarnish the reputation of our brand so please don't hesitate to reach out to me if there is anything I can do. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Chicago. -Wyll Becker Wylliam.Becker@whitelodging.com
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Tony L wrote a review Jul 2022
Bowling Green, Kentucky7 contributions1 helpful vote
This hotel was great. Great location in River North. Lots of food and shopping near by. Very safe. The parking garage attached also has EV charging available. The hotel is walking distance to the Red Line train if you want to go to Wrigley. 5 Minute walk to Michigan Ave.
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Date of stay: April 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Wylliam Becker, Guest Services / Front Office at SpringHill Suites Chicago Downtown/River North
Responded 2 weeks ago
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager White Lodging wylliam.becker@whitelodging.com 3124949301
Read more
ThatBGuye wrote a review Jul 2022
Cimarron Hills, Colorado283 contributions54 helpful votes
I liked the stay. Just checked every box. Love the location. The breakfast was very busy but had a good offering. The gym was small but appreciated it was on the top floor and had a good view. No pool at the hotel. Rooms were a bit outdated but fine. Shower was small. I really liked the location of the hotel and was convenient to walk lots of places.
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Date of stay: June 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Wylliam Becker, Guest Services / Front Office at SpringHill Suites Chicago Downtown/River North
Responded 2 weeks ago
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager White Lodging wylliam.becker@whitelodging.com 3124949301
Read more
Jamie M wrote a review Jun 2022
1 contribution1 helpful vote
We visited Chicago for 3 days and although it was a rocky start to our stay here, the room was wonderful, the location was perfect, and Ariel at breakfast was the most helpful staff member there. She was full of great advice and always had a good attitude and smile on her face. Give that girl a raise!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Wylliam Becker, Guest Services / Front Office at SpringHill Suites Chicago Downtown/River North
Responded 2 weeks ago
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager White Lodging wylliam.becker@whitelodging.com 3124949301
Read more
Jocelyn R wrote a review May 2022
1 contribution1 helpful vote
Bernice at the front desk was such an amazing help! She had great customer service and made our stay with the hotel amazing! She gave us proper attention and was super friendly. She was very knowledgeable about the hotel rules and perks, such as quiet hours and check out times and their complimentary breakfast hours. I was also helped by Ariel at the breakfast bar who was also super friendly and Helpful. Definitely would recommend to friends and family. 10/10.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Wylliam Becker, Guest Services / Front Office at SpringHill Suites Chicago Downtown/River North
Responded 2 weeks ago
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager White Lodging wylliam.becker@whitelodging.com 3124949301
Read more
Jazmine R wrote a review May 2022
1 contribution
My friends and I stayed here over the weekend. When we arrived we were greeted by Bernice at the front desk, she was very welcoming and helped us check in. We were also assisted by Ariel who helped us with the free breakfast in the lobby. We left very satisfied with our stay and the staff’s customer service!
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Wylliam Becker, Guest Services / Front Office at SpringHill Suites Chicago Downtown/River North
Responded 2 weeks ago
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager White Lodging wylliam.becker@whitelodging.com 3124949301
Read more
dentravelr wrote a review Mar 2022
17 contributions19 helpful votes
Quick stay for a work trip to Chicago and could not have been happier with this hotel. From the front door team, to the front desk, housekeeping, and breakfast teams - everyone was incredibly helpful and friendly. There is plenty of space in the lobby area to work, catch up with colleagues, or grab a drink/food from their bar. My room was incredibly clean and maintained, with some really great views of the city. Will definitely be back!!
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Date of stay: March 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Wylliam Becker, Guest Services / Front Office at SpringHill Suites Chicago Downtown/River North
Responded 2 weeks ago
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager White Lodging wylliam.becker@whitelodging.com 3124949301
Read more
drmom2004 wrote a review Mar 2022
Bloomington, Illinois12 contributions13 helpful votes
This used to be our favorite hotel to stay whenever we were in Chicago but we have not been here in two years with the pandemic. Just stayed this week only to realize that the pool is no longer open, although the web site still lists a pool. If we had known that there is no longer a pool at this hotel, we would have booked elsewhere. The kids were disappointed and so were we. Such a shame as we frequented this hotel often. Now will have to look for another hotel to stay in the city with a pool.
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
US$205 - US$337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites chicago downtown / river north hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
253
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Frequently Asked Questions about SpringHill Suites Chicago Downtown/River North
Which popular attractions are close to SpringHill Suites Chicago Downtown/River North?
Nearby attractions include Chicago River (0.3 km), Blue Chicago (0.3 km), and Wrigley Building (0.4 km).
What are some of the property amenities at SpringHill Suites Chicago Downtown/River North?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at SpringHill Suites Chicago Downtown/River North?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SpringHill Suites Chicago Downtown/River North?
Guests can enjoy free breakfast, a lounge, and free instant coffee during their stay.
Is parking available at SpringHill Suites Chicago Downtown/River North?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to SpringHill Suites Chicago Downtown/River North?
Conveniently located restaurants include Joe's Seafood, Prime Steak & Stone Crab, Eddie V's Prime Seafood, and Bavette's Bar & Boeuf.
Are there opportunities to exercise at SpringHill Suites Chicago Downtown/River North?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at SpringHill Suites Chicago Downtown/River North?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites Chicago Downtown/River North offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to SpringHill Suites Chicago Downtown/River North?
Many travellers enjoy visiting Garfield Park Conservatory (7.3 km), The Rookery Building (1.2 km), and Macy's on State Street (0.6 km).