Booked this hotel for my partners 35th birthday and regretted it within ten minutes of checking in. Pros: Staff is really nice, respectful, and doing the best they can. They recommended a lot of great places for my partner and I to try and they did not disappoint. They are all honestly the only pro I can give about this place. Cons: There are zero and I mean ZERO amenities at this hotel, but they’re charging a standard rate. I paid $800 for a “city view” that wasn’t worth it! It’s not easily within walking distance or close to a lot of tourist attractions which makes the Ubers/Lyfts back and forth expensive. The rooms are tiny, the thermostat is from 1983, and the ceilings in the rooms look like unfinished concrete but not in the cute loft kind of way. A lot of the furniture looks well worn too. The light fixtures in our room were dirty and it honestly wasn’t cleaned well, but thankfully I always bring cleaning supplies with me. The AC is loud when it first comes on and could be colder. I couldn’t use my fire stick with our tv because our tv was messed up. The rooms do not have a microwave (so no reheating food), you can hear the ambulance or police at least once every other hour if not every hour, and blah blah blah. Moral of the story: Look elsewhere.…
Traveled to Chicago with a friend, and scored a good deal on Hotwire. Although the bar and restaurant was closed, the front desk staff were uniformly friendly and helpfuli. After I shared my story of delayed baggage, they immediately offered a nice bottle of wine.. The neighbourhood has everything you'd need or want, from high-end dining to a 7-11. Train is 3 blocks away. Would stay here again, no problem. One weird drawback was some sort of a labor dispute, but the picketers were polite, if noisy.
This is my 3rd stay - previously known as the dena hotel. Quality of service, quick check-in, and super friendly staff are few USPs apart from the location which is about 5 mins walk train stop and 10 mins from Michigan Avenue or 20 minutes from river side walk. Clean room with spectacular city views. Sadly the mini bar is discontinued due to COVID. If you need any groceries, Whole food just one block away. End to end superb value for money.
The staff was helpful. Leila and a security guard they have with Securitas were incredibly helpful. It is near a lot of good stuff in the city if you’re a tourist too. I recommend it if you are staying in the city within walking distance to activities.
I stayed at the Eurostar in Chicago as a one-night gift/reprieve after a hard time. I should have just stayed at home. This hotel (or my experience there) is NOTHING like it is portrayed on the website. It looks sleek and up to date -- it is FAR from that. My room had no overhead light, no chord on the phone, the ceiling was stained concrete as was part of the wall. The shower was janky, the television did not have cable that was working, and everything in the room was very old and chipped. There is also no mini fridge or place to put food. In the hallway, the sanitizer dispenser was empty, the gym allowed non-guests in who just stood there texting with no masks on for over an hour, the treadmills don't connect to the internet/and also very old, and the hotel is advertised as having a sauna but - what is not advertised anywhere- you can only use it if you purchase a spa service -- and the least expensive one is $140. The location is good but there are lots of other, nicer hotels in the same price range, in the surrounding blocks. The staff at Eurostar were nice, but everything about the place itself was a huge disappointment, to the point where it felt dishonest. The hotel is nothing like it is advertised and portrayed online.…
I stayed on a Saturday night actually yesterday. The check in is upstairs yes but that’s bc there is a restaurant and bar THAT ARENT OPEN bc of Covid . Not a big deal because they offer room service and their is a liquor store or bars all around. They had security at the door to make you feel safe and also you need a key to go in the elevator which is nice. The staff were all very nice no complaints there and my room was very nice for the price and the views made it even better! Will stay again. I also didn’t hear anyone partying. I also saw someone mention the smell of weed .. I didn’t smell anything in the common areas
Really great experience! We always felt safe in the area and in the building. They always have workers present in the lobby and security guards as well. My only issue with this place is there are no microwaves and the shower is super weird. There is a glass wall that you can see into the bedroom with from the shower. The only thing blocking it is a curtain that the person in the bedroom could move at anytime. Other than that, the room was beautiful. 100% recommend the panoramic view! Worth the money! Also, all the restaurants and bars in the building were closed but there’s so many other options in the neighborhood.
It’s like paying to staying in a flop house. This is a 2 star hotel and that’s generous. The place is basically room parties with noise all night and people roaming from room to room. The stench of weed. The criminal activity. This place needs to be shut down. It’s scary and unsafe. There’s no restaurant or bar or spa or anything. Just danger and drugs. It’s a flop house.
I went to this hotel this summer. The room was nice and with a good corner view. I had a surprise when I tried to use the safe, only to realize that the door safe had been forced open with a crowbar. The maintenance person came in promptly and installed a replacement safe. The smell of weed inside the hotel was just too much, starting from the lobby and through all the corridors in the hotel. On my second day there, upon entering the hotel I think a man tried to snatch my camera by tripping on me. He was unsuccessful and thus this person entered the elevator and waited there. I did not get in and the elevator did not start as a badge was needed. The receptionist called him out of the elevator and only then did I go in. Not sure what was going on there, but seemed suspicious.
It seems any positive reviews were from some time ago. I feel bad for the company that bought this hotel and tried to turn it around. All night I heard police knocking on doors adjacent to mine, people coming in and out all night and there was a crazy fight with women screaming above me. I was too afraid to call the cops because 1 - If they heard me they might come for me as well 2 - There cops were already all over this building all night long I was waiting for a bullet to come through the ceiling or something and constantly praying that nothing bad would happen to me. My friend had stayed just a few doors down from me and he told me he experienced the same things!