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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TownePlace Suites Pocatello
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 14 hotels in Pocatello
Location
Cleanliness
Service
Value
From business trips to getaways, TownePlace Suites Pocatello boasts travel accommodations that feel like home. Explore nearby attractions including Idaho State University and Zoo Idaho. We also feature easy access to Pocatello Children's Clinic and Portneuf Medical Center. After a busy day, retire to our studio, one- or two-bedroom suites featuring stylish decor and comfortable beds. Enjoy modern entertainment in your suite with free Wi-Fi and flat-panel TVs. Then make your favorite meals with the help of our full-size in-room kitchens. The next day you can rise and shine with our complimentary breakfast buffet. Fill your plate with our selection of healthy and hearty morning favorites. Our meeting room features a productive setting, perfect for impressing business guests. In your free time, fit in a workout at our hotel's fitness center equipped with cardio machines and free weights. Then cool off in our indoor pool and soothing hot tub.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Location
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216Reviews0Q+A33Room tips
Reviews
Traveller rating
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- 13
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Popular mentions
When in Pocatello I choose to stay at this hotel. The staff is super and attentive. Love the full refrigerator when you are staying longer than a night, allows me to cook. Carpet a little dated but clean and the new sheets are super comfy!
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Date of stay: February 2021Trip type: Travelled on business
Value
Cleanliness
Service
Helpful
Stayed 1 night while on a road trip. Have stayed at many Marriott properties & this hotel is badly in need of a face lift. Feels shabby, old & not as clean as It could be. Glasses in cupboard were even dirty. Hair on the bathroom floors. Thin bedding and flat pillows. Walls are super thin. Breakfast was basic cold options which is expected during covid but could be more original. Parking is easy.
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Date of stay: February 2021
1 Helpful vote
Helpful
I stayed at this hotel for over 30 days for work-related reasons. The hotel is a bit outdated but having now transferred back East to a much more modern Hilton, I can say that this hotel is above average in its COVID precautions and the staff are unparalleled in their kindness and commitment to hospitality. The hotel furnishings are more than adequate - my room was clean, mostly quiet (although the walls were a bit thin if you had a noisy neighbor) and where it really matters this hotel delivered - my bed delivered me an uninterrupted very comfortable night's sleep each night, the kitchen allowed me to cook healthy meals and avoid take out, and the TV in the room let me connect my Netflix account and provided me unlimited access to HBO and other channels. What I really appreciate about the staff (shout out to Rosemary, Amanda, and Jacob to name the superstars at this Marriott) is they went above and beyond at every turn. No request was an inconvenience, they seemed to genuinely care that you had what you needed and experienced a comfortable stay away from home. I was shocked to return East and be met with maskless faces at the hotel desk, a closed pool, and a gym that is open to up to 3 guests at a time. At this Marriott you can reserve the pool and gym by appointment which is in accordance with CDC guidance that pools cannot spread COVID and gyms can. Even though this hotel could benefit from an investment of some updated features and lacks amenities like USB outlets or plugs in the lamps, it was a very welcomed and comfortable respite away from home. I would stay here again in a heartbeat. Thank you to Jacob for letting me in the gym every day at 5 am, Amanda for always calling me about my packages and helping me reserve the pool, and Rosemary for endless smiles, sending up housekeeping items, and opened doors. They all deserve an award and a raise!…
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Date of stay: December 2020Trip type: Travelled on business
Value
Location
Service
Room Tip: Ask for a room on the 4th floor odd number side (for a great view of the mountains) without...
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Helpful
We were very disappointed in our stay! We’ve stayed at a lot of Marriotts, and this one was the most disgusting. Our socks were black after just a few minutes of walking around on the carpet. They probably have not been cleaned since they were put in 10 years ago. In addition we found a sock on the corner of the bed that didn’t belong to anybody in our room. We really worried about how well this room had been serviced. They said they were stepping up their cleaning game with COVID but this hotel missed the memo.
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Date of stay: October 2020Trip type: Travelled with family
Helpful
Response from jeffery glissendorf, General Manager at TownePlace Suites Pocatello
Responded 8 Oct 2020
Hello Aviator! I am sorry to hear that you were disappointed with your visit. We are working VERY hard to ensure that are rooms are clean, ensuring that all surfaces and touch points are disinfected between every guest. Light switches, phones, doorknobs, thermostat controls, drawer handles, tv remotes and more, we do shampoo our rooms regularly. I do apologize for your experience and assure you that is not the standard.
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We stayed 2 nights at the TowerPlace Suites. We were in room 104, which had a king bed, TV, A/C, iron and ironing board, a 2 seat sleeper sofa, and an almost complete full kitchen, with a full size fridge, microwave, 2 burner stove, dishwasher, and kitchen sink. The bathroom had a tub and shower. The hall closet was big and the bathroom also had access to that closet, too, which seemed unusual. On one end of the sofa, was an elevated cushion/pillow, which I could never figure out its purpose. The desk had a table underneath it, which rolled out to be a separate table for eating, which I thought was nice. Because of COVID-19, they only offered muffins and granola bars at the front desk for breakfast. For doing laundry, the washer cost $2 and the dryer also cost $2 The driveway to the hotel was a little tricky to find, and we passed it the first time we tried to get to the hotel. (You must turn way before the hotel). We would stay here again.…
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Date of stay: August 2020
2 Helpful votes
Helpful
PRICE RANGE
US$101 - US$203 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIdahoPocatello
NUMBER OF ROOMS
93
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Claim Your Listing Frequently Asked Questions about TownePlace Suites Pocatello
Which popular attractions are close to TownePlace Suites Pocatello?
Nearby attractions include Museum of Clean (2.7 km), Fort Hall Replica (3.4 km), and Bannock County Historical Museum (3.8 km).
What are some of the property amenities at TownePlace Suites Pocatello?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at TownePlace Suites Pocatello?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at TownePlace Suites Pocatello?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites Pocatello?
Conveniently located restaurants include Sandpiper Restaurant, Portneuf Valley Brewing, and Elmer's Restaurant - Pocatello.
Are there opportunities to exercise at TownePlace Suites Pocatello?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at TownePlace Suites Pocatello?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites Pocatello?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does TownePlace Suites Pocatello offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is TownePlace Suites Pocatello accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.