ROOM 104 WAS VERY CLEAN.The bed comfortable, an apartment size fridge, microwave, and a cook top, very small bath. There are plenty of restaurants nearby. Sweet baby Jane next door is a good choice for breakfast and dinner. The people are nice and the manager is very helpful.
I booked hotel for my wife and her friend through Hotels.com where it indicated pets were welcome. She arrived around 8 pm and everything was locked up, so she waited for 10 minutes until someone lumbered up from the parking lot. Her sign in included initializing clauses in the check-in contract that provided waivers for the pets. She handed it back to the front desk associate and he declared that pets are not allowed (even though they have waivers in the contract). This put my wife and her friend in a bad spot, 8 pm in a strange city with no place to go. The front desk associate was brusque and unhelpful as he canceled the contract. Never again for Red Roof.
The customer service was excellent from the very moment we entered the hotel. The front desk was kind enough to move us from a room with 2 queens to 1 king. Always greeted us with a Hello and Smile, coming and going. Thank you for making our stay a positive experience.
Some one else's clothes behind the dresser, the blankets are stained the door lock is broken the "well equipped kitchen only has rust the bathroom sink is full of cigarette burns ( non smoking room!) And the tub needs lots of cleanser I'll attach photos! the bar of soap in the bathroom doesn't lather and it's about 2 inches in lenght
I went in room 177 soon as I open the room Roach’s scattered I went to front desk the woman walked away but the guy said refund I said yes very unprofessional and the smell didn’t smell like cigarettes idk what the smell w
One of the f*** hotels I have ever been to First the Manager Toya Is A Evil Trick with a stank attitude who doesn’t do **** but cry and whine and runs a roach motel , now the bald head African guy is worst then her very unprofessional. How do U let 5 damn children run around the hotel bothering people’s sleep .
Many people staying here are going through a transitional phase in life as I was. Me, my husband, and our two kids all stayed here for about 10 months. The staff was always friendly and helpful, and the maintenance men always took care of any issues we had. If I ever had to go through that again, I would definitely return to this location. Most of the people staying there are very friendly people. The grounds are cleaned almost everyday so it’s not trashy looking. Never had any security issues with my car or room. Police ride through during the night to make sure nothing is going on that shouldn’t be. The hotel is located near grocery stores, gas stations, lots of restaurants, the hospital, shopping stores, etc. There are even 2 parks about 2 minutes down the road from the hotel for those with kids. They had WiFi and a decent sized tv mounted on the wall with cable provided. I stayed in 2 other rooms before getting my final room (so 3 rooms total), and they were all updated and nice looking. Most important though, at least for me, is that the staff were all nice, respectful, and always willing to help out if needed. I felt very comfortable and safe at this hotel.…
My stay was very pleasant and comfortable. Friendly, polite and helpful staff was very polite. Great location which was very convenient for getting around to fast food restaurants and many activities. Great manager, Latoya, was particularly helpful, accommodating and shared her knowledge always
Non smoking room had cigarette burns all over it, most complicated shower controller i've ever seen, keys never worked right. Location was convenient. No amenities including room maintenance. Generally shabby room
I am here right now trying to sleep with the lights on so they won't come out...as much! I will be in this area repeatedly for the next 20 weeks on a work assignment & I have 3 requirements...reasonably clean(iffy but bearable, except the bedside table which also has bugs in it), good air conditioner(absolutely) and NO ROACHES! I've even got the mini coffee maker I had to purchase in the fridge so I can have coffee in the morning without ROACHES! Also, I want my $50 deposit back. I was sitting on the bed when the mirror in the bathroom above the sink decided to fall onto the counter. Startled the dickens out of me! Thankfully, it didn't break. I called the office at 2130 to inform them, but no answer despite the hours being until 2300. I travel *a lot* with work & when I review, it's generally a good one. This will be the worst one I've ever given and I'm glad I didn't book the entire 5 months at the beginning.…