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Joseph and Gisakura guest house are good with good value for money. Booking process is easier, Joseph attend all queries of their guest and make extra efforts to pack early morning breakfast for use during early mornings chimps treks
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Date of stay: February 2020
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph is an amazing Manager. He comes with you to the next petrol station, he organizes tours, helps to get MTN, etc. etc. Stuff is nice, food they cook excellent. The rooms definately need some renovations done. It was the rainy season, so rooms rather clummy, poor girls can't dry the bed sheets properly, no lamps beside the bed, hangers missing. Doesn't need much, but it schould be done!
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for two nights and could not thank all of the staff enough, particularly Joesph and Steven.The facilities are simple yet clean, and comfortable. I was in the single room which had a shared bathroom. The shower was nice and hot. Wi-Fi was available and worked really well in the dining area. Breakfast is basic, coffee is excellent and dinner is a nice home cooked meal for a great price. Joesph and Steven went the extra mile in helping me get transport to the waterfall and the canopy in the national park (all very achievable and affordable for a solo traveller/backpacker) and was father helped on my day of departure getting the bus to Gisenyi. Really recommend this place for the hospitality and closeness to the national park.
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph has welcomed us warmly and is very nice. He gave us good advices and brought us to some visits. The guest house is simple but we have everything we need and we can have breakfast, lunch and dinner for a good price.Thanks for the nice moments Joseph !
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
For visiting Nyungwe National Park and in particular chimpanzee tracking there are better options around. As others have stated the room prices are very high. For sure when you consider the comfort and service level. Comfort is maybe not the priority on a trip to a national park but this is maybe just a bit too low. The service level is maybe the thing that annoyed me the most. On arrival they are very helpful to assign you on the Chimpanzee tour (sell), but after that it is very difficult to contact them, get their attention, information and help. I noticed that on beforehand in the emails i send them. Late responses and only after several rrminders. The communication is very short and incoherent. They were supposed to help me with a moto and bus out of town but on the day of leaving they said I should walk to town which means I had to figure out the bus too. At the bus stop there appeared to be no booking. So there was no space on the bus. I had to wait for almost 1.5 hour. A guy at the stop kept harassing me and therefore I had no other option than get just the first bus to anywhere. My advise would be to look for other guesthouses in the vicinity or better a bit more to the southern end of the park. I am sure there are others who do a better job on service.…
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Date of stay: September 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Situated in a tea estate with nice views. We had a double cottage- clean, roomy. Only issue, it had a solar water heater only and given the weather the second day no hot water. We also had a single room too and that had a electric water heater. Food is very basic. Staff is helpful.
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Gisakura Guest House is the perfect place to stay if you want to go for tours in the Nyungwe National Park and visit the Gisakura Tea Estate. It’s simple and affordable, but very clean and it offers everything one needs. Joseph, who manages the guest house, is an amazing host! Communication with him was very easy via phone, email and even WhatsApp. He was very helpful and kind! I can highly recommend staying there!
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Date of stay: August 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Simple nice guest house, beddings are clean, food is yummy, only beer available, if you need something else drink, bring your own. Takes time to get hot water in the shower. Considering that the weather is always cold they need to get better water heater.
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The guesthouse is very nice and the staff was incredibly nice and helpful. Breakfast pack available in the morning (if you leave early for a trekking or so) Simple room with shared bathroom - good qulity/price ratio. If you are looking for a cheap and nice place to stay, this is the right location. Food was very simple but nice.
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Date of stay: June 2019
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had lunch at Gisakura and it was absolutely delightful!! The staff were extremely friendly, the food was some of the best we have had in Rwanda and the setting is beautiful on the lawn underneath the trees. The service was much faster than other Rwandan restaurants and we really just enjoyed the atmosphere at this lovely little spot!
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Date of stay: June 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.