Gisakura Guest House

Gisakura Guest House

Gisakura Tea Estate Nyungwe Forest, Gisakura Rwanda
IWACU VILLAGE is located near Nyungwe National Park , at Gisakura  village
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About

3.5
#1 of 1 guest house in Gisakura
4.3 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.3 of 5 bubbles
Value
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HOTEL STYLE
Budget
Property amenities
Free parking
Free internet
Internet
Restaurant
Non-smoking hotel
Laundry service

Location

Gisakura Tea Estate Nyungwe Forest, Gisakura Rwanda
112Reviews9Q+A10Room tips
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Detailed Reviews
Doris Gloor wrote a review Mar 2020
Windhoek, Namibia13 contributions2 helpful votes
3.0 of 5 bubbles
Joseph is an amazing Manager. He comes with you to the next petrol station, he organizes tours, helps to get MTN, etc. etc. Stuff is nice, food they cook excellent. The rooms definately need some renovations done. It was the rainy season, so rooms rather clummy, poor girls can't dry the bed sheets properly, no lamps beside the bed, hangers missing. Doesn't need much, but it schould be done!
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
geraldine g wrote a review Feb 2020
Paris, France11 contributions15 helpful votes
4.0 of 5 bubbles
Joseph has welcomed us warmly and is very nice. He gave us good advices and brought us to some visits. The guest house is simple but we have everything we need and we can have breakfast, lunch and dinner for a good price.Thanks for the nice moments Joseph !
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Date of stay: January 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin H wrote a review Apr 2014
Manchester, United Kingdom444 contributions192 helpful votes
+1
4.0 of 5 bubbles
I stayed for two nights at the Gisakura Guest House in April 2014, paying 35,400 Rwandan francs (about 32 pounds sterling) per night for bed and breakfast. Overall, although I enjoyed my stay, I think the place is slightly overpriced, given its limited facilities. However, there are many positives to report.

The location of the guest house, close to the village of Gisakura, is very good. The 'bus from Kigali I was travelling on dropped me right outside it. Next to the guest house is one of the Nyungwe Forest National Park's three information/reception centres. From the one at Gisakura you can go either on a short walk to view a colony of colobus monkeys in a patch of virgin forest in the midst of a huge tea plantation; or go on a much longer and more demanding trek (10 km) to visit a 40 metre-high waterfall in the depths of the rain forest.

Let me list the positives and negatives:

My room was very basic but comfortable enough, with a mosquito net above the bed. The bed sagged a little in the middle, but was otherwise reasonably good - and I certainly slept very soundly. There was plenty of storage space on open shelves. There was good Internet access in the room (I brought my laptop and 'dongle' with me). The gardens are absolutely beautiful, with views of Lake Kivu in the distance. It is easy spotting irridescent male sunbirds sipping nectar from the flowers. Vervet monkeys visit the grounds regularly, looking for food (they will apparently eat virtually anything). The food was OK. I had their buffet dinner one evening and breakfast two days running. I found one member of staff (Eric) especially helpful. When I left, he accompanied me to the main road and flagged down a passing minibus to take me to Cyangugu on Lake Kivu. He also organised a 'moto' (motorbike taxi) to take me to the nearby luxury Nyungwe Forest Lodge for dinner one evening. Always smiling, cheerful and solicitous, he was clearly keen to ensure that guests were as comfortable as possible. Full marks for customer care there!

The biggest negative, I think, was the lack of an en suite bathroom, though the communal one (which had a shower, as well as a wash basin and toilet) was just across the corridor. It was inconvenient, nonetheless, especially as I'd forgotten to pack my dressing gown. There seemed always to be hot water. However, I found that the water drained very slowly from the shower. The rooms and public areas also looked very shabby and many of the walls were covered in mildew. That is perhaps understandable, given that the guest house is so close to a rain forest. During my short stay there, my towel never really dried out - and nor did my wet clothes. I feel that regular repainting of the rooms and pubic areas (and in rather brighter colours) is needed in order to make the place more attractive to guests, as the dampness can be rather dispiriting. The only indoor communal area is the small dining room. It would be nice if there were a lounge as well. The reception desk is also unstaffed from late evening until early morning. What would happen if there were an emergency, I wonder? I was also surprised that my room was not made up at all during my two night stay, even though I saw cleaners at work in other parts of the guest house.

I would certainly stay at the Gisakura Guest House again, as it is by far the cheapest accommodation option in the area and has charm, despite its shabiness and lack of facilities. One also has to remember that it is a guest house rather than a hotel and lower one's expectations accordingly. Overall, I would award it a rating of 'very good', as the positives do outweigh the negatives.
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Date of stay: April 2014
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jemma wrote a review Mar 2020
Melbourne, Australia5 contributions2 helpful votes
5.0 of 5 bubbles
Stayed here for two nights and could not thank all of the staff enough, particularly Joesph and Steven.The facilities are simple yet clean, and comfortable. I was in the single room which had a shared bathroom. The shower was nice and hot. Wi-Fi was available and worked really well in the dining area. Breakfast is basic, coffee is excellent and dinner is a nice home cooked meal for a great price. Joesph and Steven went the extra mile in helping me get transport to the waterfall and the canopy in the national park (all very achievable and affordable for a solo traveller/backpacker) and was father helped on my day of departure getting the bus to Gisenyi. Really recommend this place for the hospitality and closeness to the national park.
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Valueseeker13 wrote a review Feb 2019
Greater London, United Kingdom121 contributions123 helpful votes
3.0 of 5 bubbles
The area (and Rwanda in general) is not a place for the budget tourist but this guest house is reasonably good value. If you want better in this area then you will have to triple or quadruple your budget... The rooms are spartan with matchstick like bamboo furniture and there’s nowhere to dry anything so get used to drying yourself with a damp towel... Wash rooms are shared - they’re ok but the electric shower temperature is just about acceptable. One of the two was broken during my visit. You’ll need a map to work your way through the mattress (worn foam type). I took a sleeping bag as I’m never sure what I will find or if I will be cold (remember you’re high up high so nights are cool). Breakfast was ok as was the one evening meal we took. Wi-fi gets switched off at 21h00. Service is okayish - they’re certainly not trained in hospitality management. In all it’s quite acceptable in its way. The grounds are full of birds also.
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Date of stay: February 2019
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlotte F wrote a review Mar 2018
Dudley, United Kingdom62 contributions30 helpful votes
4.0 of 5 bubbles
We stayed before our Chimp trek. Nice clean room, comfy bed, with mosquito net. Nice home cooked food, and breakfast packed up for us in the morning. Really conveniently located. Its basic, but cheap compared to the other very expensive lodges and was great for what we needed.
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Date of stay: February 2018
3.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mindy R wrote a review Mar 2017
Cambridge, Massachusetts17 contributions21 helpful votes
4.0 of 5 bubbles
Gisakura guest house is as close as you can get to the points of departure for many of the treks, unless you are camping. It is affordable and good value, but very basic with shared washrooms. The staff is very nice and serves dinner/breakfast--which they will pack up for you should you need to leave before dawn to join a trek.
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Date of stay: March 2017
3.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AbdulMMM wrote a review Feb 2017
Nairobi, Kenya12 contributions5 helpful votes
4.0 of 5 bubbles
I stayed here for one night. The room was basic and the staff were really helpful. But the next night I moved into the Anglican guest house. It was way cheaper, spacious rooms but be prepared for cold showers. It is quiet and a good place to rest and escape from the chaos of the city. The place is just a few meters past Gisakura guesthouse on the left side of the road . There is a small path that leads you to it. Around 100m.
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Date of stay: January 2017Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
roxanned wrote a review Jan 2017
Ottawa, Canada49 contributions25 helpful votes
1.0 of 5 bubbles
Myself, my dgt & 2 friends had 2 rooms booked for 2 nights ( confirmed by email a month earlier ). We arrived to be told there was no room for us; no explanation or apology. There is very few options in Nyungwe Park so we ended up in the village where our driver was staying( so he didn't have to drive an hour the next day to get us to the park). The place in the village was sketchy at best ( especially water systems). Having said that, we went back for the supper buffet( slim pickings in the park) & it was an awesome local food buffet.
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Date of stay: December 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
illini2000_LA wrote a review Aug 2014
Los Angeles, California124 contributions62 helpful votes
4.0 of 5 bubbles
The hotel options for Nyungwe are minimal, so this is the place you want to stay if you don't want to spend hundreds upon hundreds of dollars per night at a place down the street.

The bathrooms are shared, so be ok with that. There is no internet or tv and the electricity tends to go out on a somewhat regular basis (but this doesn't last very long usually). The rooms are clean and the beds have a mosquito net. When you're using the shower, make sure the hot water tank is turned on before you rough it in the cold water and complain to Eric.

We paid for our room in full via wire transfer. We got confirmation it went through, but because of some kind of name swap in the info lines, the lodge manager Eric was a little thrown off. We didn't have to pay again or anything, but he insisted that we contact our bank and get another pdf of the corrected transaction instead of just calling his bank to have it looked at. Obviously with no internet and no working SIM card, we couldn't just call the bank. So, if you have any issues with the wire transfer that need fixed, fix them before you leave and have copies of your transactions (this is good practice for any hotel you wire money to in Rwanda).

Eric was extremely attentive and ended up giving us a better room the second night in a section where no one else was sharing the bathroom. He also offered us the laundry service, which was very inexpensive, but took a couple days.

This is more of a guest house setting and there aren't really other food options in the nearby village (that we explored), so the restaurant ended up being exciting for us. They have set times for each meal and you just have to let them know if you'll be eating. Only breakfast is included with the price, so you'll pay Rwf5500 per person for the other meals, plus whatever drinks you order. The meals are served buffet style in cookers and it's mostly the same thing each night.

We liked this setting with just a few tables because it allowed us to talk to other people staying at the hotel. You end up being able to get to know people if you both are staying multiple nights. This is helpful because it allows you to compare hikes in the forest and get information on other parts of Rwanda you may have not yet visited.

If you're seeing the chimpanzees, your vehicle will leave from the office behind this hotel, which is convenient. They have a waterfall hike that leaves from here as well. You'll need a driver or other transportation to the park entrance where the other hikes begin. I know this doesn't have anything to do with the hotel, but DO NOT MISS the colobus monkeys. If you do no other hike in Nyungwe, do this one. It was another hotel guest who recommended this one to us and we're glad we listened.

I did see a few monkeys running across the street one day, but this wasn't the norm. From the reaction of Eric one day, it seemed we did need to watch over our food if we were outside. Also, if you're a camper, they allow tents to be set up.

There is a small town down the hill where you can walk down to get bottles of water, so buy it there because it's Rwf700 vs probably double at the hotel restaurant. The town doesn't look like much, but the people were friendly and kind of excited to see us.

So, overall I have to recommend you pick this guest house because of the price and service. It turned out to be fine to have a shared bathroom and it was a little refreshing to be off the internet grid for a few days.
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Date of stay: July 2014
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Try to get a room in the building Eric's desk faces. You enter the rooms from the inside, so...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rdelaney10 asked a question Jul 2018
Saint Louis, Missouri
Do you have a phone number you used to make the reservation?
Answer from Charlotte F
Dudley, United Kingdom62 contributions30 helpful votes
Hi - sorry I don't I was connected by my friend Jean Luc - he has a website and is great for all tourist info in Rwanda. He was our driver as well. So he can put you in touch. Its at kigali tourism . com or +250 783 738 695
Naomi R asked a question Jul 2017
10 contributions2 helpful votes
Hi there - what's the email address to make a reservation?
Scott B wrote a tip Oct 2018
Wantagh, New York685 contributions309 helpful votes
1.0 of 5 bubbles
"Stay elsewhere."
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Wilco-holiday wrote a tip May 2015
Hereford, United Kingdom211 contributions87 helpful votes
4.0 of 5 bubbles
"Don't expect en-suite"
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pietervrey wrote a tip May 2015
Middelburg, South Africa6 contributions1 helpful vote
1.0 of 5 bubbles
"Avoid Gisakura Guest House completely."
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JuliaHubbel wrote a tip Feb 2015
Eugene, Oregon836 contributions390 helpful votes
4.0 of 5 bubbles
"They're all pretty much the same, no advantages to them. Apologies to all for no photos, traveling with an iPad Air, no USB to allow me to download from my Olympus. Sorry!"
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wildliferescue wrote a tip Nov 2014
Miami, Florida11 contributions6 helpful votes
4.0 of 5 bubbles
"Come prepared to pay cash for everything in this part of Rwanda."
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ALSO KNOWN AS
gisakura guest house hotel rwanda
LOCATION
RwandaWestern ProvinceGisakura
NUMBER OF ROOMS
5
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GISAKURA GUEST HOUSE

Frequently Asked Questions about Gisakura Guest House
What are some of the property amenities at Gisakura Guest House?
Some of the more popular amenities offered include an on-site restaurant, free parking, and laundry service.
What food & drink options are available at Gisakura Guest House?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Gisakura Guest House?
Yes, free parking is available to guests.