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3670 Shackleford Rd, Duluth, GA 30096
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Traveller (74)
Room & Suite (30)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 26/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 27 in Duluth
Location
Cleanliness
Service
Value
Travellers' Choice
Located in Duluth,GA, the Best Western Gwinnett Center Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Outdoor furniture
Parking
Wifi
Outdoor pool
Saltwater pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Russian, Spanish
492Reviews9Q+A30Room tips
Traveller rating
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Popular mentions
kjl1202022 wrote a review 4 May
2 contributions
The staff was very rude and got annoyed when asked questions. She charged me twice, but told me to talk to the bank without any apologies. When I told her I had to dispute one of the transaction, all she said was “that’s fine”. I paid $137 for one night, but the room was just okay and my room was near the door so I could hear people come in and out all night. Breakfast was okay. *It was not an authorization charge. I used a different card for authorization and the card I am referring to was charged twice. I have talked to the bank.
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Date of stay: April 2022Trip type: Travelled
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Response from An Atlanta Concierge, Other at Best Western Gwinnett Center Hotel
Responded 2 weeks ago
Dear Kjl202022, We are so sorry you weren't pleased in our hotel and especially that you feel like our service was "terrible". That concerns us and has been addressed among our staff. We wish you well in your future travels.
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Kari I wrote a review Aug 2021
St. George, United States12 contributions1 helpful vote
Hotel's Favourite
Ms. Kim, the General Manager was delightful. She was so helpful at check-in. She allowed us to check-in early. Rooms were fabulous. Breakfast was wonderful. Ms.Kim was there welcoming guests by name at breakfast. Really enjoyed my stay.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
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Service
Sleep Quality
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Response from An Atlanta Concierge, Other at Best Western Gwinnett Center Hotel
Responded 2 Aug 2021
Dear Kari, Ms Kim has been the General Manager here for many years and is responsible for the great reviews we get. Thank you for having stayed with us!
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DDPugh wrote a review Apr 2022
Lawrenceville, Georgia1 contribution
This hotel, very unassuming where it sits, tops the charts on cleanliness, friendly staff and a warm, inviting environment. The rooms and property were spotless and the beds and pillows were amazingly comfortable. If you’re traveling and have to stay at a hotel or a Best Western, this is your place. I also appreciated the windows that slid open, as it was breezy and cool outside during the stay and I was able to enjoy the cool air and outside without having to leave the room. Top pick for the area, actually, beats out all other Best Western properties from SC to Macon.
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Hotel Concierge, Other at Best Western Gwinnett Center Hotel
Responded 4 weeks ago
Thank you, Ms Pugh. We are so glad that you feel we are a clean hotel. Our ladies have a very strict guideline to follow.
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SophiaM0908 wrote a review Mar 2022
Fort Myers, Florida1 contribution
Outside doesn’t not look as good as the pictures, was a little nervous about our stay, but Everything was great had no problems at all. Breakfast and staff was amazing. It was all to our expectations!
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Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Hotel Concierge, Other at Best Western Gwinnett Center Hotel
Responded 4 weeks ago
Sophia, We are so glad you liked our breakfast. Do come again!!
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ursline80 wrote a review Mar 2022
1 contribution
Exceptional...very clean. Will definitely stay again..exceptional customer service. Front desk was very helpful and was readily available to assist with any of my issues..hotel was very clean...I am so happy I chose this hotel...also surrounding area has so many options food wise...
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Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Hotel Concierge, Other at Best Western Gwinnett Center Hotel
Responded 15 Mar 2022
Ursline80, We are so happy that you felt that we are "very clean" and that our Front Desk was "very helpful". We hope that you will make us your home when you are in the Atlanta area.
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PRICE RANGE
US$110 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express atlanta - gwinnett mall hotel duluth, holiday inn duluth, duluth holiday inn
LOCATION
United StatesGeorgiaDuluth
NUMBER OF ROOMS
68
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Frequently Asked Questions about Best Western Gwinnett Center Hotel
Which popular attractions are close to Best Western Gwinnett Center Hotel?
Nearby attractions include Pirate's Cove (1.0 km), Studio Movie Grill (Duluth) (1.0 km), and K1 Speed Atlanta (0.5 km).
What are some of the property amenities at Best Western Gwinnett Center Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Gwinnett Center Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Gwinnett Center Hotel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Gwinnett Center Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Gwinnett Center Hotel?
Conveniently located restaurants include Breakers Korean BBQ - Duluth, Bahama Breeze, and Georgia Diner.
Are there opportunities to exercise at Best Western Gwinnett Center Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Which languages are spoken by the staff at Best Western Gwinnett Center Hotel?
The staff speaks multiple languages, including English, Spanish, and Russian.
Are there any historical sites close to Best Western Gwinnett Center Hotel?
Many travellers enjoy visiting Historic Wynne-Russell House (5.6 km) and Karen Walker (6.0 km).
Does Best Western Gwinnett Center Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Best Western Gwinnett Center Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.