Once again, my stay here has been awesome, the staff is friendly and courteous, the rooms and clean spacious and comfortable. This hotel makes you feel like a home away from home, I am always very welcomes here, give it a try you wont regret it
Ms.Delores is great she greets you everytime you come through the door and she always has a smile on her face,never a full moment when she is at work,I enjoy staying here and seeing that she's is the one at the desk
I gave 3 stars because of the lead employees. But if it was just for the GM. I would give 0. She has a bipolar/ schizophrenic demeanor. One minute she’s ok… happy, excited you’re here…….. then she’s turns into someone not fit to manage. Especially if she cannot work in a fast paced environment. When I first got here, I’ve seen the rude side.. but I didn’t think anything of it, I also decided to stay to myself because it wasn’t my business….. then it was my turn for her to flip out, for whatever reason. But the funny part is she does it in a “professional” way so that she can get away with it. I’m sorry but I’ve spent over 3k living in the hotel for about a month. I woke up one morning to her banging telling me to get out. I don’t know why, I also was not about to argue with her. So I decided to get my things and leave. I’m in Atlanta because my sister went missing, so I’ve been handing out fliers stressed out. Her excuse for the way she acted was that of “to much traffic.” I’m confused because I stay in my room, if I’m not out passing out fliers. I just really wish it was a better approach on how she went about things, But it wasnt. Crazy she begged me to do this for her, and I said yes with excitement. But unfortunately I have to give a bad review. Only for her though. The other employees were great my full stay. 🤍…
I can't begin to stress how very lovely my stay here is, the place is clean the staff is courteous, friendly, and always so very helpful, I really cannot expect better. They make you feel at home, I will definitely stay here again
I’ve been utilizing Extended Stay America, Atlanta Gwinnett place for about three weeks now while I receive construction on my home, and I must say; The staff here are so amazing! They are so accommodating and understanding! I’m so grateful for the encouragement from the general manager Marita! As well as the warm and welcoming spirit of Angelique! Everyone here have really been incredible in what they do here! Thank you Extended Stay America Gwinnett Place!! You all are the best! ❤️☺️😍
The ladies and the gentleman and the front desk were very friendly and attentive to the needs of guests including myself. I must say that this place really felt like home for me. I had the best rest and sleep anyone could ask for. If I could afford to I would had stayed alotttt longer. Honestly I really didn't want to leave.
Really friendly staff. Bed was comfortable. I’m glad that they had a laundry room on site. Saved me the trouble of having to travel to one. The location was perfect and had a lot to pick from to eat..
Came here on a business trip for a week and Had a very good time. It was an excellent stay, great service, clean rooms, breakfast and in a great location. The attendant Angelique was extremely helpful. Will be back soon
Angelique has the best customer service. She was very helpful.SHE DESERVES A RAISE!!!!!!! The rooms are clean. I felt very safe on the property. The prices are good. The rooms are updated and modern. Great
This hotel was beyond amazing. Always clean. Angelique was very helpful and went above and beyond to make sure my stay there was a good one. The hotel was great especially for the price. I would recommend to anyone.
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