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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sonesta Gwinnett Place Atlanta
Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 27 hotels in Duluth
Location
Cleanliness
Service
Value
At the Sonesta Gwinnett Place Atlanta, you'll be within easy reach of the history and vibrancy of downtown Atlanta and a short drive from some of the most captivating and fun spots north and east of the city. And right outside your door, you will find ample options for shopping, dining, and entertainment. It's all thanks to our convenient and central location off I-85, northeast of Atlanta in Duluth, at the heart of vibrant Gwinnett Place. Relax at our unique indoor/outdoor swimming pool, with wading area suitable for kids. Enjoy a leisurely breakfast or long lunch at our casual restaurant - Grapevine Restaurant - where you'll find plenty of menu items infused with a southern flair. Visit ArtBar for local fare and libations. No matter the venue, our southern hospitality is always on the menu.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Kids stay free
Shuttle bus service
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish, Chinese, Czech and 1 more
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
71Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
1775 Pleasant Hill Road, Duluth, GA 30096-4621
Getting there
Car HireSee all Duluth car hire
1105Reviews13Q+A100Room tips
Reviews
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Most Recent
This hotel used to be my favorite since it was a Marriott brand for more than 10 years. Staffs are kind and helpful, always welcoming. However, the hotel isn't in the condition once was. Things are broken like the elevator, Everything about it is just plain old and not kept up. I feel very bad writing this, but I no longer stay at this hotel when I am up there.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Fuller, General Manager at Sonesta Gwinnett Place Atlanta
Responded 5 days ago
Dear 288 jungl-thank you for your recent critique. We are the new management company at the Sonesta, and wanted to let you know, we are busy bringing life back into the hotel. We have freshened up the entrance, repaired the elevators, and will eventually modernize the elevators. Many new employees have projected a new attitude. Please consider coming back to us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Never heard of the chain, it's world wide. Like the staff very friendly, professional and helpful. Observed their interactions with guests I was impressed. The room was nice not noisy although the hotel was to capacity with a teen party booked. This is a great place for wedding they have ballrooms galore. I did not sample the restaurant they only open Monday to Wed. It did need some updates, stains on carpet, rooms have outdated carpet. Sink was stopped up a bit. They came promptly to fix. Little updates will go along way in keeping them competitive. It's close to a lot of restaurants and bars in area. Liked the lobby area it had charging stations. I was please with my stay, wished they had airport shuttle but ride apps are good. Pleasant stay ☺
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Farlena Neal, Guest Services / Front Office at Sonesta Gwinnett Place Atlanta
Responded 22 Oct 2021
Dear 198pama, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great! Comfortable beds and pillows and very clean and hospitable. Unbelievably quiet, never heard a neighboring room door close. Great, friendly and diligent staff. Only downfall- local transient Haitian family of 8 settled in the front lobby for 2 days. Observed one of the male family members riding up and down in the elevator at 0300 when departing for flight. This same group was seen at another hotel lobby days prior. Must be a chronic problem and behavior. Military discounts welcome.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We received not just service but Excellent service checking in. Quentin went the extra mile in accommodating our needs and provided us the rooms we needed. Quentin attention to detail and warm personality, patience really made our experience positive from the start. We were there 3 nights and 4 days. The staff were all friendly at the onsite restaurants. After breakfast make sure you go into The Art Bar. The food was good and the staff was pleasant and made sure we were had everything we needed. If you want to unwind then The Art Bar is spacious and you can sit back and relax. Bernice Parker and family thank you, for accommodating our Family Reunion.
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: This Hotel has onsite dinning and plenty of dinning in the area within 5 minutes drive. Great...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Fuller, General Manager at Sonesta Gwinnett Place Atlanta
Responded 5 days ago
Thank you for your wonderful compliments!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a 4 hour flight delay & an online reservation debacle, Taina Byrd & Lorreen Joseph at the Gwinnett Place location went above & beyond to make sure that my family & I were taken care of when we finally arrived. I can't say enough about their professionalism & empathy. Thank you again ladies! Darren R.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jeff Fuller, General Manager at Sonesta Gwinnett Place Atlanta
Responded 5 days ago
Darren, thank yu for your great comments. I shared at our stand up meeting this morning
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been staying at the Sonesta and it has been a great experience. My room is always clean, and the location is perfect. Anything you need is right around the way. I have been helped on multiple occasions by Gene Burton, a front desk rep here and she has gone out of her way to assure my stay has been free of any worries. Stand out customer service, she is great. very much appreciated
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Date of stay: July 2022Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Fuller, General Manager at Sonesta Gwinnett Place Atlanta
Responded 5 days ago
rebellions2022, thank you for the nice comments, referencing Gene. We shared them with her this morning
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been staying in the Sonesta for the first part of summer and it has been a great experience. The front desk rep named Gene has helped me on multiple occasions. Each time she has been nothing but kind to me and very helpful. Has definitely made my stay more comfortable!! GREAT CUSTOMER SERVICE!
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Horrible experience I use to stay here often when it was Marriott. Sonesta has run this property in the ground. Pool was closed for maintenance on peak time Never opened AC didnt work. Was over 80 degrees in the room (see pic) Bathroom dirty with hair Hair in bed Black spots on sheets And to add insult to injury they stole from me. I left an item there and they claim they didnt see it. I know I left it bcuz I used it before I left there I spoke with manager and called 3 times. Still no help. Horrible You have been warned! Stay away
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Services, Guest Services / Front Office at Sonesta Gwinnett Place Atlanta
Responded 2 Jun 2022
Dear Krystal, Providing clean and comfortable accommodations is always our goal, and we apologize for any ways in which you feel we may have missed the mark this time around. Rest assured that all of your feedback will be addressed by our housekeeping and maintenance teams to ensure that we are meeting our own high hospitality standards, and we hope that you will give us another opportunity to impress you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a horrible experience. I rarely take time to write reviews but others deserve to know. These are a few of the issues. There was only hot water in sink. The air didn't work. It was 77 when we woke up. The next day someone did come to repair. The TV didn't work. I was advised that they were working on the TV system. On the day of check out, there was no water in the hotel. Nobody reached out to advise that they were turning the water off. They turned off the water to the entire hotel without notice. We were not able to use shower or restroom or wash hands prior to checking out. When I expressed my concerns to front desk, they offered me a bottle of water. 5 years ago, this was a very nice place. It is now horrible. I will not be back.
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Date of stay: May 2022Trip type: Travelled on business
Room Tip: Avoid this place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Fuller, General Manager at Sonesta Gwinnett Place Atlanta
Responded 12 May 2022
Lauren, please accept my apologies for the many things that did not work during your stay with us. We are a new management company with the hotel, with a daily focus on customer engagement. We are investing millions in the hotel to bring us back to that nice place. Your specific critique helps us to expedite and fix. Please consider returning to us on a future visit. Appreciatively,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worst hotel I have ever stayed in. Don’t know where to start. No hot water for showers. I have been here for 4 days with no one ever cleaning or even bringing new towels and wash rags. Had to go get my own towels and toilet paper. Bar closes at whatever time it feels like—never know the time. And on the last evening, I had some food delivered and needed silverware and no one could help me get any—front desk or anyone. I cannot find one good thing to say about this place. You should not waste your hard earned money here. Horrible Horrible Horrible!!!!
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Fuller, General Manager at Sonesta Gwinnett Place Atlanta
Responded 12 May 2022
John, my apologies for the bad stay. I do appreciate your candor. As the new management company we have short and long term goals, in an effort to improve ratings. I was here 25 years ago, and know what it takes to bring it back. My goal is a wonderful rating in less than 1 year. Please try us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$118 - US$150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott gwinnett place atlanta hotel duluth, marriott duluth, marriott hotel duluth, duluth marriott
LOCATION
United StatesGeorgiaDuluth
NUMBER OF ROOMS
300
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Claim Your Listing Frequently Asked Questions about Sonesta Gwinnett Place Atlanta
Which popular attractions are close to Sonesta Gwinnett Place Atlanta?
Nearby attractions include Pirate's Cove (1.0 km), Studio Movie Grill (Duluth) (1.1 km), and K1 Speed Atlanta (0.4 km).
What are some of the property amenities at Sonesta Gwinnett Place Atlanta?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sonesta Gwinnett Place Atlanta?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sonesta Gwinnett Place Atlanta?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sonesta Gwinnett Place Atlanta?
Yes, free parking is available to guests.
What are some restaurants close to Sonesta Gwinnett Place Atlanta?
Conveniently located restaurants include Breakers Korean BBQ - Duluth, Bahama Breeze, and Georgia Diner.
Are there opportunities to exercise at Sonesta Gwinnett Place Atlanta?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Sonesta Gwinnett Place Atlanta have an airport shuttle?
Yes, Sonesta Gwinnett Place Atlanta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sonesta Gwinnett Place Atlanta?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Gwinnett Place Atlanta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sonesta Gwinnett Place Atlanta?
The staff speaks multiple languages, including English, Spanish, Chinese, Japanese, and Czech.