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Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia

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Traveller (66)
Room & Suite (32)
Dining (11)

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About

#3 of 10 hotels in Buford
Location
Cleanliness
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Value
Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia is a conveniently located hotel in Buford, Georgia situated in the Sugar Hill area off I-85 and close to Gwinnett Center, Road Atlanta, and Coolray Field.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Car hire
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Picnic area
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Quiet
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
334Reviews1Q+A51Room tips
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Kyle Y wrote a review Feb 2024
1 contribution
Checked in Friday around 5pm, set our bags down in room #225 and came back @ 930pm. I travel a lot and always check mattresses for issues. I checked them at this time and found bedbugs, I showed picture to staff at front who immediately got manger. Staff gave me room #123 to check into. I check this rooms mattresses and found them filthy. I told them to just check us out we'll find another hotel. At this time the manager came back from "checking" room #225. She said the pictures (date/time stamped with video @ 934pm) were from another hotel and that there was no problem with their mattresses. She then haughtily informed me there would be no refund. There was no working with us regarding the issue, no apology, no serious review of the situation. Just a quick dismissal of anything regarding the issue. This qualifies as one of the most irresponsible, reckless and completely rude experiences i've had with any hotel ever. Bedbugs aren't necessarily dangerous but they will cost thousands of dollars to eradicate from your homes should you get an infestation. This needs to be addressed and travelers warned. Date of stay Dec 1, 2023
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Meg R wrote a review Nov 2023
Columbus, Ohio5 contributions3 helpful votes
+1
Our stay was okay but I will likely not book here again. The staff was very friendly and the hotel was generally clean. Hotel is in need of general maintenance and more detailed cleaning. For example, the covers in the chairs in the breakfast area are all peeling off (see photo). Many things in the room were broken/in the process of breaking and/or poorly repaired (see photo of ceiling). There was black discoloration on the caulking in the shower and drips/stains on the bathroom door. When I got the hair dryer out of its little bag, it was covered in something sticky and had someone else’s hair stuck to it (see photo). We could here everything happening in the hallway, probably because of the way the door was installed - you could see light coming in all around it (see picture). The room fridge kept dripping water from the freezer on everything. Pool area was okay but the tiles could use a good scrub and the ceiling needs repaired. Breakfast was the most concerning and disappointing thing for me. The young man tending to breakfast was not wearing hotel ID and was dressed very casually. He would go from emptying trash to refilling food without washing his hands or wearing gloves. One of the waffle makers was broken but there was nothing there to indicate this, so people kept using it and getting terrible results. On our last day, my son filled a cup with waffle mix and half of it was a yellow watery substance. We didn’t use it. Both my kids wanted cereal but I wouldn’t let them use the milk because the fridge with the yogurt and milk was set at 61F and products were warm. It did appear they attempted to adjust it on our last morning there but it was still 60F. In summary, not the worst stay but some changes are needed and we will look for another hotel next time we come to visit family.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Omarra Swain, General Manager at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia
Responded 3 weeks ago
I received a copy of your review and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Global547992 wrote a review Jun 2023
1 contribution
Stay away from Fairfield Inn of Amesbury by Marriott Bonvoy! My mother was in Hospice care and I needed to stay close.I booked a room and cancelled well within their cancellation police guidelines. They still charged me and are refusing to help me get a refund. They said the gentleman that took my call to cancel did not work there anymore. I said, Well he worked here when I called to cancel. their response was tough, nothing we can do. Do not bother staying there.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Laurie Thomas, Owner at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia
Responded 16 Jun 2023
Global547992 - We are terribly sorry to hear about your mother. And we are also sorry to hear about your issues with cancelling your reservation but we are not the hotel you are taking about. We are the Fairfield Inn and Suites in Buford, GA by the Mall of Georgia, not the Amesbury Fairfield Inn in MA. Sincerely, Laurie Thomas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Myriamme Cyrill wrote a review Sept 2022
1 contribution
I stayed in this hotel for 3 night and when I checked out I lost my jewelry 14k necklace and my mom lost her MK watch I don’t recommend this hotel at all cause their housekeeping when the see jewelry they stole them she came to the room left towels and took our jewelry Do not recommend
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Laurie Thomas, General Manager at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia
Responded 21 Sept 2022
Mycyrill - I’m so sorry to see this review as we have not heard of this situation at the hotel. I have reached out to my team of managers to see if they were informed of any type of situation as described and they were not. This is definitely not the type of occurrence that happens at our location. I would greatly appreciate it if you could call the hotel to share more information with me about this situation. Thank you, Laurie Thomas, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tamara W wrote a review Jul 2022
Buford, Georgia1 contribution
This is my 3rd time staying here . Rebecca ♥️ Makes your stay feel like you’re at home . Rooms are so clean and fresh housekeeping is amazing . Coffee is available @5:30 every morning which makes me happy . Breakfast is wonderful the lady that sets it up has a beautiful spirit her smile makes your day . I love it here I wouldn’t dare stay anywhere else . ♥️
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Laurie Thomas, General Manager at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia
Responded 19 Sept 2022
TamarawT2019EG - Thank you for taking the time to respond. We are glad we did our job to make your stay feel like your home away from home. We can’t wait for you to stay again to see the new breakfast and the new selections. Look forward to your next stay! Sincerely, Laurie Thomas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel M wrote a review Jun 2022
Atlanta, Georgia5 contributions
The front staff was anything but nice. I have stayed at hundreds of Marriotts for business and pleasure and they treated me as I was a no body and had no interest in serving me. Once she started giving me attitude, I booked someone else.
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Date of stay: June 2022
Value
Location
Service
Room Tip: Pick somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Laurie Thomas, General Manager at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia
Responded 28 Jun 2022
L3351SAdanielm - It sounds like you did not stay at the hotel and I'm not sure who you would have spoken with as we have an amazing staff who are always willing to assist our guest as you can see in so many reviews. I am so sorry for whatever took place as I am not aware of any situation with the team and any guest. Thank you for your feedback I will look into and have it addressed. Sincerely, Laurie Thomas, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gailyn wrote a review Apr 2022
Hickory, North Carolina1 contribution
This hotel is well kept and clean. Our room was standard and typical of the brand and in good condition. What made this stay special was the staff. The general manager, Laurie Thomas, was at the desk when we checked in and was extremely friendly and helpful. She was ready to recommend special restaurants or help any way she could. Another staff member, Rebecca, was also super friendly and when we returned to our room late in the evening and couldn't get the TV to work, she was there in flash and replaced our HDMI cable and remote. The TV was small compared to other hotels these days, but the hotel is scheduled for an upgrade this year. Breakfast was also standard fare, but the room was clean and the staff ready to assist. The hotel is in a pack of hotels at the Mall of GA Buford,and there was a lot of traffic to get through when we arrived, but certainly convenient to the Mall shopping. We would stay again if in the area.
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: Convenient to I-85, but Mall traffic can delay getting in and out during busy hours.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Laurie Thomas, General Manager at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia
Responded 28 Jun 2022
Tourist41468208807 - So sorry for the delay in my response I had some technical challenge with my access. But We are so happy you had a great stay with us and we look forward to you coming back to visit. Sincerely, Laurie Thomas, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Silvio N wrote a review Aug 2021
Florida, United States3 contributions
It's my first time in Buford and the hotel really surprised me. Very clean rooms, very friendly staff. I want to add that Rebeca the employee who does the checking has been the friendliest person, better informed about the area when I asked her and it is seen that Rebeca runs the extra mile for her clients, really, although in many hotels they serve me very well , Rebecca broke the standards. I also want to thank the kitchen lady for breakfast (unfortunately I don't remember her name) but she made sure that we didn't leave the hotel if we had our coffee, or something to eat on our stomachs. Always very friendly and very helpful. Every time I have to go to Buford, this is sure to be my hotel.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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robin818 wrote a review Mar 2021
Walhalla, South Carolina49 contributions43 helpful votes
Pros: The check-in was easy; the lady in the front was nice; location was easy on and off the interstate. Cons: The room smelled liked BO; the showers had very little water pressure; the shower had mildew and hair in it; the ice machine was broken; loud people until late at night; no extra pillows and blankets for the pull out. This hotel is not the best and I would not recommend it. I gave it two stars because the lady working the front.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alexis Stevens, General Manager at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia
Responded 30 Mar 2021
Thank you Robin818 for taking the time to review our hotel on TripAdvisor. I am sorry to read that you did not have a good experience at our hotel. We take cleanliness super serious especially during the times of covid. It does appear that the ice machine is working, it is possible that it was out of ice and in the process of making more due to lots of use over the weekend. I will check with the staff on the issue you had with the blankets and pillows for the sofa bed as we have all stowed in a vinyl bag in the closet of each room that comes with a sofa bed. I am sharing all this feedback with the team and making it a teachable moment. Hospitably, Lexy Stevens
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jaime G wrote a review Mar 2021
Murfreesboro, Tennessee38 contributions16 helpful votes
We stayed here as a soccer team for two nights. I worked with Whitney to schedule the room blocks, and she made the experience quick and easy which was nice because I don't like being in charge of getting the team hotel. The price was amazing and the hotel was in a great area near restaurants and the mall. The pool had some issues so we didn't get to use it, but the girls had fun in the meeting room anyway. The rooms were comfortable.
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Date of stay: February 2021
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alexis Stevens, General Manager at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia
Responded 30 Mar 2021
Thank you 991JamieG for taking a moment to share your experience at out hotel. I am pleased to read that Whitney made your groups stay a good one and that the girls had a good time while they were here. We hope to see you all next time your travels bring you to Buford. Hospitably, Lexy Stevens
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$1,056 - HK$1,322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wingate by wyndham atlanta / buford hotel buford
FORMERLY KNOWN AS
Fairfield Inn & Suites Atlanta Buford/Mall of Georgia
LOCATION
United StatesGeorgiaBuford
NUMBER OF ROOMS
96
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FAIRFIELD INN & SUITES BY MARRIOTT ATLANTA BUFORD/MALL OF GEORGIA - Updated 2024 Prices & Hotel Reviews

Frequently Asked Questions about Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia
Which popular attractions are close to Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia?
Nearby attractions include Gwinnett Environmental & Heritage Center (1.0 km), Putt Nation (1.0 km), and Andretti Indoor Karting & Games Buford (0.8 km).
What are some of the property amenities at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia?
Conveniently located restaurants include Teds Montana Grill, LongHorn Steakhouse, and La Madeleine Country French Cafe.
Are there opportunities to exercise at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia?
Many travellers enjoy visiting Gwinnett Historic Courthouse (11.3 km).
Is Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.