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Refresh at SpringHill Suites West Palm Beach I-95. Relax in our suites with free WiFi, plush Marriott bedding, and large workspaces. Start your day with selections from our free breakfast buffet, serving coffee, Belgian waffles, healthy yogurts, and more ways to add a little extra energy to your stay. Explore delicious local dining in West Palm Beach with restaurants like Okeechobee Steak House, Avocado Grill, and the Yard House near our hotel. Be your best self during your stay with our fitness center and refreshing outdoor pool. Enjoy easy access to attractions like Roger Dean Stadium, Rosemary Square, Palm Beach International Raceway and Ballpark of the Palm Beaches near our hotel. Whether you’re here for an extended stay or just passing through, surprise yourself with a stylish experience at SpringHill Suites West Palm Beach I-95.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
I stayed here because of reputation, price, comfort, and location in that order. The main issue I had was that the bed was not doo comfortable., it had that dip in the center from overabundance of use and needs to be replaced. One the other hand the room was clean and comfortable. nice tv, couch, bathroom, and mini fridge. Although I didn't use the pool it was clean and looked inviting. I did see some teenage in it and they seemed to like the pool. The breakfast was awesome and a great selection of hot and cold things. You will leave stuffed after breakfast included in the price by the way. Staff was really friendly. The location is about a mile off i95 and it took about 15 minutes to get the "The square" which is a great eatery location and shops", and the beach is another 5 minutes from there. It about 15 min from Mar-a-largo club if that's your thing to drive by and see his mansion. Overall a good stay and I'd recommend this hotel.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Springhill Suites WPB, Other at Springhill Suites West Palm Beach I-95
Responded 31 Jan 2024
Dear Russell L, We truly appreciate your detailed feedback and are thrilled to hear that our reputation, price, comfort, and location met your expectations. We're glad you found the room clean and comfortable, with amenities like the TV, couch, bathroom, and mini fridge enhancing your stay. While we apologize for the discomfort with the bed, we're pleased to know that the pool and breakfast were highlights of your experience. It's fantastic to hear that our friendly staff and the hotel's proximity to downtown and the beach contributed to a positive overall stay. We are grateful for your recommendation and look forward to welcoming you back for another enjoyable visit.
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This was our first visit to West Palm Beach and we stayed at the Springhill Suites by Marriott. The hotel was very nice and the staff were friendly and helpful. They offer a free Continental Breakfast every morning, which was very good with variations of items every day. You could make your own waffles, eat dry cereal or oatmeal, eggs, meats, fruit, pastries and breads. Our room was very comfortable and clean. This was a very nice hotel.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Springhill Suites WPB, Other at Springhill Suites West Palm Beach I-95
Responded 31 Jan 2024
Dear CurtK815, Thank you for choosing Springhill Suites for your first visit to West Palm Beach, and for taking the time to share your positive experience! We're thrilled to hear that you found our hotel to be very nice, and our staff to be friendly and helpful. It's fantastic that you enjoyed our diverse and delicious free Continental Breakfast with its daily variations. We're delighted to know that your room provided a comfortable and clean haven for your stay. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable visit to West Palm Beach.
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Very comfortable beds and rooms were clean. Staff friendly and always ready to help. Happy with my stay. Covid sanitising was efficient. There was always someone wiping down or cleaning. I like the coffee station. The breakfast pack was great
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Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest58289375925, General Manager at Springhill Suites West Palm Beach I-95
Responded 13 Sept 2021
Thanks for the wonderful review, Dane! We're thrilled you had such a fantastic stay at SpringHill Suites by Marriott West Palm Beach I-95! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. That's what we like to see! We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience! Have a beautiful day!
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We had to stay at this hotel last minute due to a snafu with our other lodging arrangements. We stopped by and the folks at the front desk were able to let us check into a room without having made a reservation prior to just showing up. All that was available was a room with two queen beds but beggars can’t be choosers.
Some positives: Friendly staff Comfortable beds Large rooms Mini fridge and microwave in rooms Two closets Free continental breakfast and water throughout the day Good location, off of 95
Some negatives: Dated rooms especially the bathrooms Temperamental shower, from the temperature to water not draining Louder and more crowded on Saturday nights Bathroom light doesn’t work unless light in adjacent living room area is on Dirty walls, especially in sink area Outdoor screen is ripped so we couldn’t open the window without avoiding bugs in the room Air conditioning unit blows non-stop even after desired temperature has been reached
We can’t comment on the pool (too cold to swim), the gym, or the laundry. But it’s nice that this hotel has all three! Despite having some negatives, we’d stay here again!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Springhill Suites WPB, Other at Springhill Suites West Palm Beach I-95
Responded 2 May 2024
Dear Motryam, Thank you for sharing your detailed feedback about your recent stay with us. We're glad to hear that our front desk staff could accommodate you last minute and that you found some positives during your stay, such as our friendly staff, comfortable beds, spacious rooms, and convenient amenities like the mini fridge and microwave. However, we apologize for the dated rooms, temperamental shower, and other issues you encountered. Your feedback is invaluable to us, and we'll address these concerns with our team to ensure improvements are made. We're glad to hear that despite the negatives, you would consider staying with us again, and we hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future. Thank you for choosing to stay with us.
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Nice but we’ll choose another hotel next time we’re in town. No washcloths in the room and when requested we were initially told that we weren’t entitled to them because our stay was only for two nights. Explaining that we only had two towels was more difficult than it needed to be. Not important but while I’m here… Please add Fresh fruit to the breakfast bar.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Springhill Suites WPB, Other at Springhill Suites West Palm Beach I-95
Responded 31 Jan 2024
Thank you for sharing your feedback with us. We appreciate your stay and regret any inconvenience you experienced. We apologize for the misunderstanding regarding the washcloths and the inconvenience in obtaining them. Rest assured, we have addressed this issue with our staff to ensure that such miscommunications do not occur in the future. We also value your suggestion about adding fresh fruit to the breakfast bar and will take it into consideration as we continually strive to enhance our guests' experience. We hope you give us another chance in the future to provide you with a more enjoyable stay.
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Horrible experience. If I could rate this hotel a 0, I would. First and foremost, please know that this hotel is a franchisee and is not directly owned by Marriott, therefore their quality of service is extremely poor for the following reasons. Upon arrival, both AC air filters were extremely dirty which caused an allergy flare up. After complaining to the front desk, the guy in charge, Steve, offered to change our room. The filters in the new room were fine but then the shower clogged and there were food crumbs behind the tv stand and night stand which means the room was not clean. We had to request for room service everyday because if you stay more than 4 days you have to request it. Due to so many inconveniences, they offered to credit us for one night. Then they advertise breakfast included and all they provide is a brown paper bag with granola bar, fruit cup, small orange juice and blueberry muffin. When we brought it to their attention, Steve stated that due to CDC guidelines they could not provide breakfast and then Gigi (manager) stated that they don't have enough staff to cook the breakfast. The pool was dirty. The last day of our stay, the shower clogged again. Due to so many inconveniences, we called Corporate Marriott to report everything and all they offered us was 5,000 points towards our Marriott membership. The hotel refused to credit us anything else because they felt that one night was sufficient for all the headaches we had been through. My family and I stayed 10 days. So my advice to anyone is if you don't want to go through all these inconveniences don't stay here.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
Room Tip:Â Rooms are horrible because they are not clean and cause respiratory problems
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest58289375925, General Manager at Springhill Suites West Palm Beach I-95
Responded 7 Sept 2021
We appreciate the feedback. We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly and that our customer service was anything less than accommodating for you. We hold ourselves to a much higher standard so we'll address your concerns with our team to help us rectify these problems moving forward. Could you provide the details of your reservation (name and dates) along with an email address or phone number that would be convenient to reach you? We'd like to look into this as soon as possible. We do hope you give us another opportunity to share a more positive experience with you soon.
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The only nice thing about this hotel was The coffee, unfortunately the staff didn’t have enough sense to have enough on hand for the hotel guest. The room was dirty and we didn’t once have a hot shower, it was cold or luck warm. They didn’t make our room until we made a fuss and asked them to more then 3 of our nights. We stayed 9 nights and over one week end, the staff didn’t inform us that it would be more then one dollars a night more for the week end. The pool was over crawded because the sister hotel next door ( Hilton ). Pool was not in use so all the patrons came to our pool. Over all completely disappointed and will not be spending our time at the Marriott or the Hilton Hotels. Wast of money and holiday
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amy Panunzio, General Manager at Springhill Suites West Palm Beach I-95
Responded 7 Apr 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
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We read the reviews beforehand, but really didn't get a feel for how rundown and tired this hotel really is. The only thing that made it tolerable was that as we asked the staff to fix the many issues we encountered, they reacted positively and tried to make our stay a bit more pleasant. The employees and their supervisors were consistently polite and helpful. Oh, and the location is good, right near the big highway, making it easy to get places.
There were so many things wrong that it is difficult to write this review. We had two rooms. I woke up the first morning I was there to hear through the walls my neighbors talking...... thin walls. The slide-out bed in my room was filthy. The mattress on the queen-size bed was very soft. One of the two computers in the business center did not work at all and the other one had problems printing .pdf files.
They have not resumed hot breakfasts, which is typically a pleasure at Springhill Suites. The brown paper bag breakfast they provided was pretty limited: box of orange juice, muffin, pre-packaged fruit cocktail, granola bar. Geez, they could still do a paper bag and at least put in some yoghurt or a banana. The walls had chipped paint. The microwave did not work and maintenance had to come to replace it. The bathroom faucet did not work properly. And so on...........
We spoke to other people in the lobby area. It wasn't just our bad luck, this is a tired hotel that hasn't been maintained.
Sad, as we are Ambassador level with Marriott and, so, have been to other Springhill Suites which are excellent. As a matter of fact, until this trip we thought of Springhill Suites as very good value for money. The rates we paid at this Springhill Suites were much too high for what we received.
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Date of stay: September 2021
Rooms
Location
Service
Room Tip:Â top floor is slightly quieter though we really did not hear any highway noise (right next to I-95)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest58289375925, General Manager at Springhill Suites West Palm Beach I-95
Responded 7 Sept 2021
Thank you for sharing your feedback, Ddan7777. We appreciate your input. It's great that you loved our friendly staff. However, we'll be addressing your concerns about the accommodations with the appropriate members of our team. We look forward to having you back again soon for an even more positive experience.
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Encountered multiple issues during our stay (see details below). Brought this to the manager's attention (via email), but never got a response - this definitely shows how much they care about their guests. As a Marriott lifetime gold member, I was very disappointed with the stay.
1) We stayed in room 411. Both the shampoo and body wash were COMPLETELY out (only the conditioner bottle was refilled), so none of us could shower properly. Unfortunately, we discovered this after midnight, so we hesitated to contact the front desk. 2) The mattress of the trundle bed in room 411 was so dirty that my daughter refused to use it and ended up sharing the bed with others. 3) Upon check-in, neither elevator was functioning properly. Elevator #1 kept opening and closing repeatedly (on the first floor), while elevator #2 was not responding to service calls. We had to wait a significant amount of time while they are being repaired before we could get to the fourth floor with our luggage.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
All around bad experience at this hotel. Bed was extremely uncomfortable and said something after the first night. Was told I could get another mattress topper and then told that was not available. Partner had to sleep on the couch duration of the trip. Next issue was the pool was closed with no notice the whole day (not even a sign at the front desk) and opened without notice. Last but certainly not least found a dead roach in my refrigerator. Manager on duty didn’t seem to care or be phased. I was only offered a new room when my partner made a big stink. I was given a 10.00 credit and told the head manager would not be at work until the day after I left. The manager on duty said my card would not be charged until I spoke to the head manager. I was reassured countless times he or she would be in contact with me, I am still waiting for that call and they charged my card right after I checked out. This Marriott ignored requests from booking.com, myself, my credit card company and Marriott corporate. They seem to make their own rules at this hotel and lie to a customer's face.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â Book anywhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for looking into our Hotel! All of our rooms are suites, but unfortunately fire code only allows 5 people per room. We do have connecting and adjoing rooms that could be perfect for you! Give us a call at the hotel and we will see what we can do.
There are more places to choose from in the West Palm Beach area.
PRICE RANGE
HK$1,298 - HK$2,449 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites marriott west palm beach hotel west palm beach
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
130
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Is Springhill Suites West Palm Beach I-95 accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
