Best Western Plus Sanford Airport/Lake Mary Hotel

Traveller (37)
Room & Suite (28)
Videos (1)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.0
#1 of 2 motels in Sanford
4.0 of 5 bubbles
Location
3.4 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.0 of 5 bubbles
Value
At the Best Western Plus Sanford Airport/Lake Mary Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Sanford Airport/Lake Mary Hotel will stand out among other hotels in Sanford,FL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Sanford Airport/Lake Mary Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Board games / puzzles
Kids stay free
Paid public parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Vending machine
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Show more
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English, French, Spanish, Arabic
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night

Location

3401 S Orlando Dr (US 17-92), Sanford, FL 32773
278Reviews18Q+A20Room tips
Traveller rating
  • 73
  • 54
  • 37
  • 42
  • 72
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
GreatLakesroadster wrote a review Mar 2023
Hamilton, Canada186 contributions98 helpful votes
Hotel's Favourite
4.0 of 5 bubbles
Newer building close to old sanford & airport.
Handy and quiet location for going in and out of Orlando. Sanford itself is worth a day & evening with tons of bars and eating places.
The hotel is standard best western with friendly staff, but the road side pool has zero shade. Water refreshing
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Traffic is busy o n main highway out of town but rooms quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dana B wrote a review Apr 2022
Edmonton, Canada5 contributions8 helpful votes
2.0 of 5 bubbles
My first impression upon entering to check in was lacking - with no warmth or friendliness from the front desk clerk. It look a couple minutes for them even to acknowledge me. It was obvious from the get-go that this place was uncared for overall. I do not mean to say the cleaning staff is neglectful or bad at their job, but the place seems to be missing those one or two people who care about their job and recognize when things are starting to fall apart and needs that "little extra." The pool area is about as far from relaxing as any pool could possibly be - it's in the front of the hotel in the middle of the parking lot, less than fifty feet from the highway. The front door is loud and annoying. The suite doors slam closed and let in so much noise and light it's crazy. Overall, this place had potential at some point, but without some intervention, it is going to become a real dive soon.
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hansen, Marketing at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 21 Apr 2022
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LAS wrote a review Jan 2020
2 contributions
2.0 of 5 bubbles
We needed a hotel for one night before an early flight out in the morning. The only good thing this hotel has going for it is that it is close to the airport. The staff was nice. Our room smelled very musty, there was something brown splattered all over the curtains, the TV did not work properly, the bathroom door would not shut because it hit the door frame and I saw a roach in the bathroom when I turned on the light. We paid $150 for one night and the only reason I didn't ask for another room or go to another hotel was because my mother who is 85 was with us and she was tired and can't walk a lot. I rarely leave reviews but this was bad enough to take the time to warn travelers to STAY AWAY.
Read more
Date of stay: January 2020
1.0 of 5 bubblesValue
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jorge T, General Manager at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 16 Jan 2020
We are very sorry for the inconvenience you expressed on Trip Advisor. If you had made us aware we would have moved you to another room. We are working to solve the issues you expressed
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deon d wrote a review Jun 2020
1 contribution1 helpful vote
1.0 of 5 bubbles
This is listed as the Sanford Airport BPW. While it may be the closest BWP to the airport, it is by NO means what I would consider an "airport hotel". Check-in was horrible. Attitude, and seemed like the person did not even want to be there. Rooms have NO USB charging. When I asked about this, I was instructed to plug my device into the USB of the TV, meaning 1) The TV had to remain on to charge. 2) You needed a really long cable to use your device. I ended up just going to a 7-11 and buying a charger for $10. The elevator and lobby could use a sweeping as well. Finally... breakfast. While I realize we are in COVID 19, part of the BWP experience is the breakfast. You are offered a bag with 2 muffins, a water and an apple. There is NO coffee, and you are told to use the coffee machine in your room. For a BWP charging DOUBLE what the other best western's in a 25 mile radius are charging, I would expect more.
Read more
Review collected in partnership with Best Western
Date of stay: June 2020
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jorge Toro, General Manager at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 17 Aug 2020
I certainly must apologize for the service you received which has been addressed. Stay Safe
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Skmomama wrote a review Dec 2021
Shell Knob, Missouri44 contributions60 helpful votes
1.0 of 5 bubbles
For the ridiculous price I paid, this place is a nasty joke! As soon as I walked in my room, I smelled the nasty moldy smell. There’s sweet musty mold, and then there’s nasty, stinky mold! I told the family, “Don’t unload that cart because we’re not staying in this room!” I went downstairs and was told all the rooms would be like that when I asked to move. She grabbed a bottle of Febreeze spray from under the counter! My jaw hit the floor! I told her I had Microban disinfectant instead to spray in the air conditioner. That was my option for over 200$! I will be contacting management as soon as I am back home to get some of my money back! They should pay people to stay there! I would love my money back if management happens to read this review! And by the way, Microban does not take care of the mold in the air conditioners; y’all need to update your pads or something because that’s a health hazard! You should be shut down! If I could put zero stars, I would! The beds sucked, too! Lumpy-joke! Steer clear of this junker in my humble opinion!
Read more
Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brienne Dillstrom, General Manager at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 31 Dec 2021
I do apologize for the problems that had happened during your stay. Please reach out to the property so we can take care of the issues and we can work on the issues.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Theodore B wrote a review Mar 2020
Port Charlotte32 contributions11 helpful votes
2.0 of 5 bubbles
We had close to 20 rooms booked for a softball tournament. We had to be at the fields at 7AM. Breakfast starts at 6:30 AM. We asked to have the breakfast start at 6AM ( 1/2 hour early), so we weren't rushed to get to the fields. Manager refused !!! ARE YOU KIDDING ME !!!. We stay at hotels every month. Every other hotel that we have stayed, were more than willing to have an early breakfast when we had early games (usually an hour early).
Read more
Review collected in partnership with Best Western
Date of stay: March 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jorge T, Manager at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 10 Mar 2020
Theodore - my sincerest apologies for not being able to accommodate your request. As part of the management team, would you be kind to call me at 407.320.0845 and let me know with whom you had spoken to ?
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Iralgo wrote a review Jan 2021
Sevierville, Tennessee1,201 contribution402 helpful votes
4.0 of 5 bubbles
We had an early flight out in the morning so we stayed at The Best Western near the Orlando Sanford airport. Hotel was clean and adequate for a nights stay. No handicap rooms. It does have an elevator and a refrigerator and microwave in each room. Room was small and tight. Recommend for convience. Rating... good.
Read more
Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeffrey Smith, General Manager at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 1 Feb 2021
We appreciate hearing your feedback. We thank you for staying with us. Many travelers use our location for a convenient stop over for air travel. Sanford International Airport is just minutes away. We apologize there were no handicap rooms available. We have a limited number. Hope to see you again!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Valerie wrote a review Nov 2022
Buffalo, New York1 contribution1 helpful vote
1.0 of 5 bubbles
We booked the Best Western Plus Sanford Airport for a one-night Sunday night stay for an early Monday morning departure. We booked the hotel specifically because it advertised having airport shuttle service 5 am - 5 pm daily. Upon arrival, we learned that the shuttle does not runs on Sundays and would start at 9 am on Monday morning, which was well after our flight departure time. We had to revise our car rental to extend it another day because of this.

The room we stayed in smelled like cigarette smoke. The water pressure in the shower was really weak. My kids were excited to swim, but unfortunately the excitement waned immediately as the pool had garbage in it, was not heated and was in front of the hotel close to the highway- a very unpleasant pool experience. I also had to wait for 10 minutes for pool towels from the front desk. There was no blanket in the room for the sofa bed and I had to go to the desk to ask for one. When I requested an additional pillow, none were available. The desk staff greeted me with a sigh with each request I had for these basic requests. My kids have renamed the hotel “Best Western Minus.”
Read more
Date of stay: November 2022
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
josunsj wrote a review Feb 2020
1 contribution
4.0 of 5 bubbles
The area around the hotel was very dark and not in the greatest location. Hotel was clean but older. We called for a shuttle when we dropped out rental car off and needed to get back to the hotel and they were there in 10 minutes. When we got to the front desk they couldn't have been any kinder they even gave us a different room choice and no charge. These ladies made this night great for us. The breakfast was hot and had everything we needed. The shuttle we scheduled was right on time and dropped us off right where we needed to be. All of this is so important to us when traveling with young kids.
My only suggestions would be better doors in the rooms, light came through all night.
Read more
Review collected in partnership with Best Western
Date of stay: February 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jorge T, Manager at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 7 Feb 2020
Thanks for your kind feedback during your recent stay at the Best Western Plus - Sanford / Lake Mary. I have also noted your suggestion pertaining to the guest entry doors which I will address. We look forward in seeing you again on your next visit. Paresh At Your Service.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bobby L wrote a review Apr 2021
Gainesville, Georgia18 contributions10 helpful votes
5.0 of 5 bubbles
This stay exceeded all expectations. Very neat and clean exterior. The interior lobby area was well organized. I personally observed staff (Mr Angel?) sanitizing and wiping all touch surfaces in the lobby and breakfast area. Considering Covid/CDC requirements, breakfast items were sufficient. Our room was exceptionally clean and well stocked. The bed was very comfortable. NO telltale signs of smoking anywhere. Quiet room air-conditioner!!!! Everything gives the appearance of a recent remodel. The location is very convenient to traveler oriented necessities (Walmart, fast-food, auto repair/parts, entertainment) The Sanford area is a clean and inviting place. If in the Sanford area again, I will definitely book at this Best Western again.
Read more
Review collected in partnership with Best Western
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeffrey Smith, General Manager at Best Western Plus Sanford Airport/Lake Mary Hotel
Responded 2 Apr 2021
Thank you for the wonderful review. Everyone works hard to ensure all of our guests have wonderful stays. We hope to see you again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Summer S wrote a tip 15 Mar
1 contribution
1.0 of 5 bubbles
"Do not book. "
Read full review
Stephen H wrote a tip Jan 2024
1 contribution
1.0 of 5 bubbles
"Chose another hotel…"
Read full review
SpiritLilly wrote a tip Oct 2023
Georgetown, California390 contributions195 helpful votes
3.0 of 5 bubbles
"If you have dogs - there is no place to walk them or let them do their business around the Hotel - AND there are tons of raccoons!"
Read full review
SnowflakeOhio wrote a tip Oct 2023
Ohio4 contributions5 helpful votes
1.0 of 5 bubbles
"Stay somewhere else, the close proximity to the airport isn't worth it!"
Read full review
GreatLakesroadster wrote a tip Mar 2023
Hamilton, Canada186 contributions98 helpful votes
4.0 of 5 bubbles
"Traffic is busy o n main highway out of town but rooms quiet."
Read full review
Not the right property for you?
There are more places to choose from in the Sanford area.
PRICE RANGE
HK$805 - HK$1,306 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express sanford / lake mary area hotel sanford, holiday inn sanford, sanford holiday inn
FORMERLY KNOWN AS
BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel
LOCATION
United StatesFloridaCentral FloridaSanford
NUMBER OF ROOMS
71
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

BEST WESTERN PLUS SANFORD AIRPORT/LAKE MARY HOTEL - Updated 2024 Prices & Motel Reviews (FL)

Frequently Asked Questions about Best Western Plus Sanford Airport/Lake Mary Hotel
Which popular attractions are close to Best Western Plus Sanford Airport/Lake Mary Hotel?
Nearby attractions include Ross Dress for Less (0.4 km) and Walmart Supercenter (0.6 km).
What are some of the property amenities at Best Western Plus Sanford Airport/Lake Mary Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Sanford Airport/Lake Mary Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Sanford Airport/Lake Mary Hotel?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Best Western Plus Sanford Airport/Lake Mary Hotel?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Best Western Plus Sanford Airport/Lake Mary Hotel?
Conveniently located restaurants include Mel's Family Diner, Sonny's BBQ, and IHOP.
Are there opportunities to exercise at Best Western Plus Sanford Airport/Lake Mary Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Best Western Plus Sanford Airport/Lake Mary Hotel have an airport shuttle?
Yes, Best Western Plus Sanford Airport/Lake Mary Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Best Western Plus Sanford Airport/Lake Mary Hotel have airport transportation?
Yes, Best Western Plus Sanford Airport/Lake Mary Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Sanford Airport/Lake Mary Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Best Western Plus Sanford Airport/Lake Mary Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.