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Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)

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5049 Corporate Woods Drive, Pensacola, FL 32504
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (101)
Room & Suite (75)
Dining (11)
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A note from Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)
Updated 08/12/21

About

#4 of 70 hotels in Pensacola
Location
Cleanliness
Service
Value
The Pensacola-Airport Hotel (Cordova Mall Area) from Homewood Suites by Hilton hotel is an upscale, yet casual hotel located just outside the Pensacola Regional Airport complex in Florida. Our all-suite, residential style Pensacola hotel is the ideal accommodations option for anyone traveling to Pensacola for business or for pleasure. Nestled in one of the finest neighborhoods in the area, the Pensacola Homewood Suites hotel is convenient to everything that is great in Pensacola. We are within walking distance of the area's largest shopping mall, cinemas, and dozens of dining establishments.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
754Reviews11Q+A41Room tips
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1LAL3 wrote a review Nov 2021
5 contributions1 helpful vote
I’m giving this experience a 2 and only because of the amazing and professional experience I had with the front desk staff, Alicia. She was friendly, polite, accommodating, and professional. If it wasn’t for her, I wouldn’t give any stars. From the moment I hit my room it went downhill from there. I liked the room was a suite and had 2 bedrooms and 2 bathrooms; however, on day one the bathroom in bedroom 2 stopped working and didn’t get fixed until the day before we left. The sink and tub in bathroom of bedroom one leaked really bad so you couldn’t keep personal items on the vanity without them being soaked. We had to keep a towel on the floor to keep the water in the bathroom but the towel began to smell so we had to use most of the bath towels to control the leak. Not sure if the leak was waste water or fresh water. The chair in the loving room was soiled with spots all over them. Forgot to get a picture of that. The tub was rusty and needs resurfacing. I took pictures of that. Im very sociable so I was in the elevator with a young man dressed in a not so pleasant faded red sweatsuit who had a lot of garbage in his hands such as pizza boxes so I made the comment that he had a party last night and he said no I work here. I was shocked but the shock continued as I witnessed housekeeping pushing carts with hair bonnets, slides, pajama pants, and other clothing items that appeared to be an after thought once they woke up to come to work. Being a diamond member and having over 260 nights this year averaging at least 3 nights every week in a hotel, I have high expectations for the Hilton brand and only stay in Hilton hotels. I think the level of excellence the Hilton brand stands for is not being displayed in all areas of this hotel. I also had a great experience with the breakfast staff as they were in uniform, dressed in all black and had on name tags. In the age of human trafficking and organ harvesting, it’s not best practice for staff to not be in uniform and not wearing name tags. That’s not safety practices. Hope this review helps this hotel look at their practices and work on living up to the Hilton brand. The only reason I chose this hotel is because I’ve had amazing experiences at Homewood suites in other cities and states. I was truly disappointed and until these things are fixed, I won’t return so no need to place me on a don’t book again list as I’ve heard from your none identifiable staff that these things happen when people complain. Please feel free to contact me for more details.
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Date of stay: November 2021Trip type: Travelled with family
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Response from General Manager, General Manager at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)
Responded 1 week ago
Thank you for taking the time to express your concerns to us. We greatly value our loyal Diamond Members and apologize wholeheartedly for a stay that didn't reflect the high standards you've come to expect from our locations. Your feedback will enable us to improve our guest experience, and our maintenance team will also make any necessary repairs in your bathroom. It saddens us that you'd choose not to return, despite our outstanding front desk and breakfast service. We welcome your comments and wish you safe and pleasant travels.
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Jim B wrote a review Jul 2021
Columbus, Ohio55 contributions10 helpful votes
Hotel's Favourite
Our room was very spacious and comfortable. A dishwasher, large microwave, and a refrigerator that was bigger than a mini fridge were among the nice features. The hotel employees were friendly. They offered different delicious hot breakfast items each of the three mornings we were there. A Bone Fish Grill, Cactus Cantina Mexican Grill, and a Longhorn Steakhouse are among several nearby restaurants. We enjoyed exploring Pensacola while staying at this location.
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Date of stay: June 2021
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Response from General Manager, General Manager at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)
Responded 8 Jul 2021
Dear Jim, We're delighted you enjoyed your stay at Homewood Suites Pensacola-Arpt (Cordova Mall Area)! It's great to know that our spacious, well-appointed rooms had everything you needed for a comfortable visit. We're glad our location worked well for your needs and that our tasty breakfast was to your liking. Our friendly staff will also be proud you felt welcome while you were here. The next time you're in town, we'd be happy to host you again.
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jasinoak wrote a review Nov 2021
Oakdale, Louisiana353 contributions233 helpful votes
We have stayed here before. Always a great stay. We spent 2 Sunday nights here, on our way to Disney & then on the way home. Great room, super clean, comfortable bed, & plenty of space. The free breakfast is always a hit. Location is close to some great restaurants.
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Date of stay: November 2021Trip type: Travelled with family
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Response from General Manager, General Manager at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)
Responded 2 weeks ago
Dear Jasin, Thank you for choosing to stay with us again at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area;) we love welcoming back our returning guests. It is awesome to see that you enjoyed our delicious breakfast offerings and clean, comfy rooms. Please come back and see us again soon!
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Patricia P wrote a review Sep 2021
22 contributions24 helpful votes
Was booked for a weekend - the weekend of Hurricane Ida. Called to cancel when we learned that hurricane was striking our area (and possibly Pensacola.) Hotel told me they would happily provide a refund (over $400 for a weekend!); however, Booking.com would have to agree. Called Booking.com and was told the same; i.e., they would happily provide a refund if hotel agreed. Yes, it was a non-refundable reservation due to late booking out of our control. However, this was a special circumstance of a NATURAL DISASTER, one that Pensacola also is very much aware of the danger. Heard nothing more so I contested the charge on my credit card. No a month later Booking.com now says too bad, it is non-refundable and recharged the full amount. Really!!?? Evacuation orders were in place and hotels closed telling guests to leave. Like many others, I mistakenly used Booking.com to search in one place for a hotel and best prices. I didn't realize that I had to deal only with them and not the hotel. This made it more difficult. No where does it state this. The hotel said they did not have our reservation but then found it saying it was Booking.com so I had to call them. These are big corporations - Booking.com and Hilton. Providing a refund based on a NATURAL DISASTER is not only the right thing to do but also good business. You can be sure that I will tell everyone that I know NOT to do business with either.
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Date of stay: August 2021
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Room Tip: Do not use third-party booking service such as Booking.com
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Response from General Manager, General Manager at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)
Responded 27 Sep 2021
Dear Patricia, Thank you for taking the time to share feedback about your recent experience at our hotel. We apologize for the difficulties you experienced with your reservation. Should you like to discuss this issue further, please reach out offline, and we will attempt to help resolve this. We may have limited control, but if we can help you, we will try. Kind regards.
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smmmamp wrote a review Sep 2021
New Orleans, Louisiana1 contribution
Excellent place to stay with or without your family. The staff have great communication skills and work to resolve any issues that may present itself. The place is pet friendly also I saw a few dogs there.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: August 2021
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Response from General Manager, General Manager at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)
Responded 10 Sep 2021
Thank you for choosing Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area) to host your stay. It is great to hear that you found our staff to be friendly and attentive and we trust your room was to your liking. We look forward to welcoming you back when you are next in the area.
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PRICE RANGE
US$133 - US$240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homewood suites pensacola-arpt (cordova mall area) hotel pensacola, homewood pensacola, pensacola homewood suites
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
107
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Frequently Asked Questions about Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)
Which popular attractions are close to Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)?
Nearby attractions include Escape Zone 60, Pensacola (0.8 km), Cordova Mall (0.6 km), and Gulf Coast Escape Room (0.8 km).
What are some of the property amenities at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)?
Yes, free parking is available to guests.
What are some restaurants close to Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)?
Conveniently located restaurants include Newk's Eatery, O’Brien’s Bistro, and Bonefish Grill.
Are there opportunities to exercise at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area) have an airport shuttle?
Yes, Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area) offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area) have airport transportation?
Yes, Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area) offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area)?
Yes, dry cleaning and laundry service are offered to guests.
Does Homewood Suites by Hilton Pensacola-Arpt (Cordova Mall Area) offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.