Fairfield Inn & Suites by Marriott Panama City Beach
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About
#45 of 157 hotels in Panama City Beach
Location
Cleanliness
Service
Value
Soak up the sun in style at Fairfield Panama City Beach. Just 2 miles from the sugary white sands and crystal-clear waters of the World's Most Beautiful Beaches, .7 miles from The Naval Coastal Systems Station and 20.4 miles from Northwest Florida Beaches International Airport (ECP). Our hotel offers complimentary hot breakfast buffet, free WiFi & free access to the fitness center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Cable / satellite TV
Walk-in shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Spanish
Location
54Somewhat walkable
Grade: 54 out of 100
14Restaurantswithin 1 km
8Attractionswithin 1 km
123Reviews5Q+A8Room tips
Reviews
Traveller rating
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Average hotel with some things to improve. Stayed for 4 nights. Room was refreshed upon our complaint to front desk. Bathroom was in an accessible room and not properly taken care of, thus water was everywhere, even when trying to be tiddy. Hotel amenities are ok, breakfast options are limited. Home 2 Suites next door is a better option.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed here for a week visit to the Panama City Beach area. Hotel was clean, comfortable, and offered everything we needed to enjoy our time. Several nearby restaurants and shopping options. Beach access is close to the hotel location..
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
When I checked in, my status (Titanium Elite) was NEVER acknowledged and NEVER offered a choice of a welcome gift or extra point. Marriott standards are going to crap at the expense of poor customer service from the staff at their franchise locations. My family and I checked in on a Friday night for a 3-night weekend Labor Day Weekend checking out on Monday (Labor Day). The hotel was mice and clean. The pool was great, and the kids enjoyed it. Breakfast was ok (scrambled eggs, waffles, sausage patties, bacon, toast. Cereal and milk, juice). On the first night my family and I could not take a shower due to no hot water and the bathtub not draining. I went down to the front desk and requested another room, but I was given the option to move rooms. The night desk attendant told me “I cannot switch your room with the managers approval”. She claimed she texted the manager and told me that she would call me as soon as she heard something. Of course, I NEVER received a call. The next morning around 7:00 AM I went down to the front desk and ask the associate why I never received a call back or why she didn’t give me a different room. She showed me the text message that she had sent to the management, but she stated that no one responded. POOR MANAGEMENT at best. I have NEVER heard of a hotel of any chain refusing to move a guest to another room if the room assigned to has problems. I also have NEVER heard of a front desk overnight associate without empowerment powers to take of the guest. Around 8:30 AM the next day a gentleman who claimed to be housekeeping arrived with a plunger. I explained the problem with the tub and the night associate. He stated that “I am the person who makes the decision on whether or not to move a guest to another room”. He then asked me “are you a member”? My response was yes, I am a member, but what does membership have to do with a guest dissatisfaction with room with a tub not draining. He asked me if I wanted to move to another room or did, I want him to try and fix the drainage problem. I told him whatever works for and that I would be noting the issues on my Marriott review of the hotel. I guess that statement made him upset because his response was “I guess it doesn’t matter what I do, you’re going to give me bad review anyway”. We let for the day and returned about 6 hours later. The tub drainage problem had been fixed. Housekeeping had come in and half cleaned the room, emptied the waste basket and left the bag of trash in the middle of the floor. Each and every time we returned to hotel, the front desk associates NEVER spoke or acknowledge us. They are just not sociable or customer and NOT customer friendly. One night my granddaughter wanted to purchase some chips from the shop. She stood at the counter for more than a minute without anyone coming out to assist her. I could see a guy sitting at a desk in the back looking at us, but NEVER came to the counter. I finally called out to him, and he came up to the front. Maybe they are prejudice towards African American guests. That’s my opinion. We felt very UNWELCOME during our entire stay. I will NEVER stay at this location again. Location = 6 Hotel cleanliness = 9 Breakfast + 9 Customer Service = 0 Management = 0 Breakfast Attendant = 10…
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bernie Mendoza, General Manager at Fairfield Inn & Suites by Marriott Panama City Beach
Responded 17 Sept 2022
Dear AnthonyBN, We appreciated your feedback which is very important to us, we apologized for this isolated incident, and we have provided additional c continue to improve our services. . we appreciate your business and loyalty and look forward to be at your services when visiting our Panama City Beach Area Regards, Bernie M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For the second year in a row, I’ve stayed at this hotel to attend a lacrosse tournament. Last year, my room was not cleaned during my stay, so this year I specifically typed the request in my reservation, and verbally asked the attendant when I checked in, to ensure that my room was cleaned each day. I was assured it would be done. After being at the tournament all day, we returned to a room that had not been cleaned. Front desk sent up fresh towels as a consolation. I will choose an alternate location in the future; one that can honor my simple request. As a working mom, having the room cleaned is partly what makes this trip a vacation for me. Also, the breakfast is very mediocre. On a positive note, the building is nice and in a great location, and the employees are very friendly.…
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bernie Mendoza, General Manager at Fairfield Inn & Suites by Marriott Panama City Beach
Responded 28 Jun 2022
Dear Meg, thank you for your comments, we are delighted to see that you find our rooms to be very nice, and enjoy the services provided by our friendly staff, we do apologize for not meeting your cleaning requirements and will provide additional training to our housekeeping staff to make sure this isolated incident does not occur again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stay at the Fairfield Inn, Pamana City Beach. Hotel was clean, professional attentive staff, and excellent manager. The front desk clerk was answering the phone as I approached the desk. The manager hurried over to make sure I received prompt attention. It was a Saturday, how many mangers work on Saturday? When I complemented on the hotel and asked if it was a new build, I was amazed when he said 6 years old. He said most of his staff had been with him since it opened. I would definately recommend a stay here. It's only a few miles from the beach and many restaurant and stores. Great clean place with comfortable bed and free breakfast.
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: I enjoyed the convience of staying on the 1st floor, room 104.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bernie Mendoza, General Manager at Fairfield Inn & Suites by Marriott Panama City Beach
Responded 8 Jun 2022
Dear Mary S, Thank you so much for your wonderful feedback, we love it all, I 'll be sure to share your comments with the entire staff your comments confirmed their hard work and dedication as we take pride in delivering memorable experiences. Sincerely, Bernie M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice bed, nice room, great breakfast each morning. View of fountain with water spray is nice. Unexpected upgrade was an unexpected pleasure that we were able to enjoy even more. Courteous staff, and professional greeting upon arrival that made me feel welcome.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bernie Mendoza, General Manager at Fairfield Inn & Suites by Marriott Panama City Beach
Responded 5 May 2022
Dear Anthony, Thank you so much for all the wonderful compliments, and we love it all, It was a pleasure been at your services and we are all very proud to exceed yur expectations. Sincerely, Bernie Mendoza
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed two nights at this Fairfield and we felt very welcome; all of the staff were extremely accommodating and friendly. The room was nice and it was clean. It did have what looked like a water leak over the window with some drywall loose and some missing but it wasn’t a big deal. Breakfast was good and fresh. Oatmeal, make your own waffles, scrambled eggs, Bagels, cereal, etc. it was all good except for the “weird bacon” as my husband called it. It might have been turkey bacon but it didn’t even taste like that. I stuck with the oatmeal! We would stay here again!
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bernie Mendoza, General Manager at Fairfield Inn & Suites by Marriott Panama City Beach
Responded 5 May 2022
Dear Candace, we are delighted to learned that you loved our breakfast which is served daily 7 days a week every morning, it is a full hot breakfast available to all of our guests, , and we have 2 types of bacon available, turkey and pork with fresh scrambled eggs, and fresh waffles. thank you sincerely and we hope to be at your services in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family had reservation for 2 rooms, 4 nights in late June. Traffic was horrible on I65, so after 12 hours on the road I stopped to inform the hotel that we would be late. I was informed that my reservation had been cancelled because the credit card had rejected the charge and the rooms had been sold. Marriot Rewards team was able to find two rooms at a property in Panama City for a $1,000 premium. When we checked in at 9:00 p.m., the credit cart that had rejected the original $2,284 was successfully used to pay for a $3,200 set of rooms. I have tried to get someone to do something to reimburse me for the extra costs (would accept points on my Rewards account) but finally, two weeks after I started the process, a Marriott representative informed me that there nothing can be done. While I have logged many rooms over the last 12 years for business with not one issue ever, PLEASE NOTE! If you have a reservation at this hotel, call before you leave home and have them confirm that you and your grandchildren will be welcome after your 13 hour drive. Apparently, the property is under no obligation to contact you if there is a computer glitch with your credit card.…
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Date of stay: June 2021
Value
Service
Sleep Quality
Room Tip: Call the day of travel to insure you still have a reservation.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bernie Mendoza, General Manager at Fairfield Inn & Suites by Marriott Panama City Beach
Responded 22 Jul 2021
Dear 152Waltd, Thank you for your feedback and we truly appreciate your comments, As It is our policy for all reservations to be Guaranteed at the time of making reservations, we hope we can be of further assistance during your next visit, Once again we thank you for your business and Loyalty
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TiredWorldTraveler wrote a review Mar 2021
Pebble Beach, California625 contributions593 helpful votes
At check-in, the front desk clerk was on a lengthy phone call when I walked in. No problem, my timing was bad. The bad part was, the manager was sitting at his desk talking to another employee for the entire 5 minutes I stood there waiting. He looked up at me a few times, but didn't get off hit butt to assist. Either get up and help guests or close your office door. The hotel is sandwiched between two highways, so street noise is heard from rooms front & back. The walls are paper thin - I heard every sneeze, cough, conversion, toilet flush, shower, stomping feet, dropped toilet seat and slammed door. To make matters worse, the walls had banging pipes/mechanical noises behind the toilet. When will hotel architects, builders & owners realize guests want quiet? The bathroom ceiling had black mold. Cleaning crew HINT - look up ! Covid protocols resulted in breakfasts being cancelled. Instead they have some quicky-mart to go food. Budget hotel at a budget price. Management needs a kick in the pants and to perform some cleaning QC inspections.…
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Bernie Mendoza, General Manager at Fairfield Inn & Suites by Marriott Panama City Beach
Responded 3 May 2021
Dear Mr. Tiredworldtraveler, Thank you for your feedback, rest assure we have addressed your comments noted with our associates and conducted additional training to improve our customer services performance. we thank you for your loyalty and hope to be at your service in the near future, please feel free to contact me directly to personally make all the necessary arrangements to perfection during your next visit to the Panama City beach Area. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For business, I have stayed in this property about a dozen times in the last 18 months. The staff is friendly and gracious, and the property is always clean. I have never had an issue with a room. Great property and I look forward to another visit soon.
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Drema Blount, Sales at Fairfield Inn & Suites by Marriott Panama City Beach
Responded 5 May 2021
Thank you so much for staying with us and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$94 - US$130 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaFlorida PanhandlePanama City Beach
NUMBER OF ROOMS
109
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Claim Your ListingFAIRFIELD INN & SUITES BY MARRIOTT PANAMA CITY BEACH - Updated 2023 Prices & Hotel Reviews (FL)
Frequently Asked Questions about Fairfield Inn & Suites by Marriott Panama City Beach
Which popular attractions are close to Fairfield Inn & Suites by Marriott Panama City Beach?
Nearby attractions include Escape Zone 60, Panama City Beach (0.8 km), Todd Herendeen Theatre (0.5 km), and Kartona The Electric Speedway (0.6 km).
What are some of the property amenities at Fairfield Inn & Suites by Marriott Panama City Beach?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Fairfield Inn & Suites by Marriott Panama City Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites by Marriott Panama City Beach?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites by Marriott Panama City Beach?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites by Marriott Panama City Beach?
Conveniently located restaurants include C Level Bar & Grill, Jin Jin King, and Jin Jin Fusion.
Are there opportunities to exercise at Fairfield Inn & Suites by Marriott Panama City Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Fairfield Inn & Suites by Marriott Panama City Beach?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Fairfield Inn & Suites by Marriott Panama City Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairfield Inn & Suites by Marriott Panama City Beach?
The staff speaks multiple languages, including English and Spanish.
Is Fairfield Inn & Suites by Marriott Panama City Beach accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.