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About
#4 of 48 hotels in Panama City
Location
Cleanliness
Service
Value
At the Hilton Garden Inn Panama City Hotel, we are dedicated to making sure you have the most comfortable and rejuvenating hotel stay possible. Complimentary shuttle to and from the "New" Northwest Florida Beaches Airport. We are the only hotel in Panama City to offer a complimentary shuttle for your convenience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Location
46Car recommended
Grade: 46 out of 100
29Restaurantswithin 1 km
4Attractionswithin 1 km
1101 US Highway 231, Panama City, FL 32405-5306
Getting there
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669Reviews3Q+A40Room tips
Reviews
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Most Recent
The staff at this hotel make all the difference! Andrea, Cindy, all the housekeeping- front desk wish I knew all of their names! I thought we were just getting really great treatment- but it was ALL guests.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The breakfast is amazing even if you just choose the buffet. I ordered French toast- so so good…....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hgi Panama City, General Manager at Hilton Garden Inn Panama City
Responded 27 Sept 2023
Thank you so much for your kind review! We are happy that our team took great care of you during your stay. We look forward to welcoming you back to our hotel in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Friendly staff. Worked hard to find a good room for us. Evening popcorn in the bar area was a nice free treat! Breakfast was prepared just to our liking. Will stay here again on my next visit to Panama City.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hgi Panama City, General Manager at Hilton Garden Inn Panama City
Responded 9 Mar 2023
Hi Pat - Thank you so much for your kind review and we're happy to hear your enjoyed the amenities we offer on property. We can't wait to welcome you back to our hotel in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
People please check your mattress pad. Unfortunately I found hair and stains on mind. Not acceptable especially the world we live in today. I’m so disappointed cause this was my birthday weekend 😔. I just expected better than this.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hgi Panama City, General Manager at Hilton Garden Inn Panama City
Responded 20 Sept 2023
We appreciate your feedback about your recent stay, and we have relayed this information to our housekeeping team. We regret any inconveniences that may have arisen during your special weekend, but we trust that the solutions we offered on-site when you initially raised these concerns provided some assistance. We extend our best wishes for a joyful and prosperous year ahead as you celebrate your birthday.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a great stay Labor Day wknd. It was very clean & organized. The environment was welcoming and inviting. Amazing Customer Service. I will definitely be returning to this hotel my next visit to Panama City.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hgi Panama City, General Manager at Hilton Garden Inn Panama City
Responded 6 Sept 2023
Thank you so much for your kind review. We look forward to welcoming you back to our hotel in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is so convenient for flying out of Panama City airport (ECP). It has maintained the brand-new feel throughout the common areas and in the rooms. Staff is pleasant and accommodating, but the real treasure is Mark the shuttle driver. Not only is he friendly and helpful with luggage, he goes above and beyond to get you to exactly where you need to go with vital airport information. I'm afraid that some enterprising CEO is going to snap him up soon because he would be such an asset to any company.
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Date of stay: July 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Tip your shuttle driver! They make the transfer from airport to hotel or vice versa so painless!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hgi Panama City, General Manager at Hilton Garden Inn Panama City
Responded 7 Aug 2023
Thank you for leaving such a kind review. While we believe this may be for a different location, we appreciate you taking the time to share your experience nonetheless. We look forward to welcoming you to our hotel one day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mrs Barefield and the whole staff make you feel like family it's the best hotel to stay at will stay there every rime thank ya for rhe best experience and the hotel food is the best around. THE hotels room are the best
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Date of stay: July 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hgi Panama City, General Manager at Hilton Garden Inn Panama City
Responded 21 Jul 2023
Thank you so much for your kind review! We are happy you enjoyed your stay with us and we cannot wait to welcome you back to the hotel in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff welcome and care for you as if you were family! This hotel is so clean and the food is delicious. The Greek humus was delicious and the warm pita that was served along side was like none I have ever eaten!!
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hgi Panama City, General Manager at Hilton Garden Inn Panama City
Responded 17 Jul 2023
Thank you for sharing your experience. We are happy to hear you enjoyed our restaurant. We look forward to welcoming you back to our hotel in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely renovated hotel, would have given top marks if it was not for the constant noise in our room.
Lovely hotel and beautifully designed room/bathroom and decor compared to other Hilton Garden Inns which are usually dark and depressing and hide lots of dirt. Had been waiting for this hotel rebuild following the hurricane 3 years ago. Room 230 was nice but hotel needs to take a look at what options there are for room 230 as the air conditioning unit was SO loud (or whatever is in the locked cupboard) that none of us slept all night, which is the sole purpose of checking into a hotel! An absolute shame as I would have given full stars if wasn’t for this.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Avoid room 230 - very very noisy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hgi Panama City, General Manager at Hilton Garden Inn Panama City
Responded 17 Jul 2023
Thank you for sharing your feedback. The air conditioners in our junior suite rooms are the same as those you would find in residential properties, causing what would seem to be loud noise. We apologize for any inconveniences this may have caused you during your stay - we know that a great night sleep is important! We hope you will consider staying with us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great room, easy check in with the app. I gave this hotel a 1 because it is right beside the railroad tracks...train cars kept us up all night. Also, items were stolen off of our locked vehicle (parts of the vehicle were stolen), which can happen anywhere- but beware! Breakfast is not included and is an extra charge per person for a contential style breakfast. Wish we would have done more research!!
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hgi Panama City, General Manager at Hilton Garden Inn Panama City
Responded 17 Jul 2023
Thank you for sharing your feedback with us, and we apologize for the inconveniences you experienced during your stay. We understand that the proximity to the railroad tracks caused disturbances and affected your sleep. We apologize for any discomfort caused and will explore potential solutions to minimize the impact of the train noise on our guests' rest. We are truly sorry to hear about the theft from your locked vehicle. Unfortunately, such incidents can occur in any location, and we advise all our guests to take necessary precautions to ensure the safety of their belongings. We apologize for any confusion regarding breakfast. We understand that the lack of included breakfast and additional charges was unexpected for you. We appreciate your feedback, and we will work on providing clearer information about our offerings to avoid any misunderstandings. Thank you for bringing these issues to our attention. Your feedback helps us improve our services. Should your future travels bring you back to the area, we would appreciate the opportunity to provide you with a more satisfactory stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's a Hilton Garden Inn- an average hotel. Clean, nice. The mattresses need to be flipped, turned or replaced. They're shot on the sides by the night tables. It's right next to the rail tracks- 5am wake up. Very noisy place. Lots of doors slamming - hotel might consider adjusting them so they don't slam- it's loud and shakes the walls. Even the elevator's "ding dong" in this hotel is loud. I'm down the hall and it's echo-ing all the way down here. I stay in HGIs a few nights a week- this one is just full of unnecessary, fixable loud noises. I'm not a light sleeper but if you are, bring ear plugs!
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hgi Panama City, General Manager at Hilton Garden Inn Panama City
Responded 17 May 2023
Thank you for taking the time to provide feedback on your recent stay at our Hilton Garden Inn. We sincerely apologize for the inconveniences you experienced during your time with us. We strive to provide a comfortable and enjoyable stay for all our guests, and it is disheartening to learn that we fell short of your expectations. We appreciate your comments regarding the condition of the mattresses. We will promptly address this issue and take the necessary steps to ensure that our guests have a restful sleep. Additionally, we understand that the proximity to the rail tracks caused disturbances in the early morning. While we cannot control external factors, we apologize for any inconvenience this may have caused and understand the impact it had on your stay. We are also concerned to hear about the noise issues you encountered, including the doors slamming and the loud elevator chime. We will assess and make the necessary adjustments to minimize these disturbances so that our guests can enjoy a quieter and more peaceful environment. Your suggestion regarding the doors is duly noted, and we will work towards implementing measures to prevent them from slamming. We apologize for the echoing elevator sound you mentioned, which disrupted the tranquility of your hallway. Our maintenance team will investigate this matter to ensure that the volume is adjusted appropriately to minimize any disturbances it may cause. We sincerely apologize for any inconvenience caused by these noise-related issues. We appreciate your understanding and want to assure you that we take your feedback seriously. Your comments will help us improve our operations and enhance the overall experience for our valued guests. If there is anything else we can do to make amends or address any other concerns you may have, please do not hesitate to let us know. We value your loyalty as a frequent guest, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$123 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn panama city hotel panama city, hilton panama city
LOCATION
United StatesFloridaFlorida PanhandlePanama City
NUMBER OF ROOMS
111
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Claim Your ListingHILTON GARDEN INN PANAMA CITY - Updated 2023 Prices & Hotel Reviews (FL)
Frequently Asked Questions about Hilton Garden Inn Panama City
Which popular attractions are close to Hilton Garden Inn Panama City?
Nearby attractions include Painting With A Twist (0.9 km), Panama City Mall (0.5 km), and GameTime (0.7 km).
What are some of the property amenities at Hilton Garden Inn Panama City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Panama City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Panama City?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Panama City?
Conveniently located restaurants include Peppers Mexican Grill and Cantina, Mission BBQ, and Chow Time Grill and Buffet.
Are there opportunities to exercise at Hilton Garden Inn Panama City?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Panama City?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Panama City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Hilton Garden Inn Panama City accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.